NORTH SHORE WORKFORCE INVESTMENT BOARD

November 10, 2014

North Shore Critical Industries and Growth Careers

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North Shore Workforce Investment Board

• One of 16 WIBS in Massachusetts• Headquartered in Salem and serving 19 cities

and towns north of Boston• Board is business led but includes other

members• Budget of about $6 million• Performs labor market research, manages

career centers• Provides funding for individuals (including

youth) and companies to address their workforce needs.

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Coming Soon – December 2014 our new Labor Market Blue Print!

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Labor Force BlueprintWhat we looked at:-Number of Jobs-Skill and Education Requirements, and Wages of Critical Occupations-Career Ladder Opportunities-Level of Interaction with Workforce System-Projections of future employment opportunities-“Horse-Sense”

Critical Industries Identified:• Health Care •Construction Trades•Manufacturing •Financial Services•Life Sciences (emerging industry)

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2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 1st Q2013

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5,000

10,000

15,000

20,000

25,000

30,000

35,000

Healthcare Durable Goods Manufacturing Construction Finance & Insurance

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Critical Industry Employment on the North Shore 2003-1st Q 2013

Current Employment Levels:• Health Care 34,872• Durable Goods Manufacturing 12,238• Construction 6,896• Financial Services 5,487

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Three Industry ‘sectors’ and careers within

• Healthcare• Manufacturing• Life Sciences

Why these three?

• Career pathways• Good paying jobs• Occupations that can cross-over into other

industries• Focus of state and federal

legislature/government

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Health Care Sector

Why Important:

• Health Care is a growing industry • Aging population• Technological advances• All resulting in growth of good jobs!

Career Pathways Opportunities……

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Nursing AssistantDuties: Dressing, cleaning, and feeding patients, participating as a critical part of the

patient care team.Critical Degrees, Credentials, Skills: Certificate (100 hours of outside training: 75

hours classroom, 25 hours clinical); fluency in written and spoken English; ability to use technology for record keeping and communication; excellent interpersonal and customer service skills.

Advancement Pathways: CNA Licensed Practical Nurse Registered Nurse CNA Medical Technician Medical Technologist CNA Receptionist Medical Records ClerkRequirements for Advancement: Certificates or two- or four-year degrees must be

obtained for LPN, RN, Medical Assistant, and Medical Technologist positions.

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Critical Occupation – Healthcare

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Medical AssistantDuties: Taking medical histories, recording vital signs, processing records, collecting

and preparing laboratory specimens.Critical Degrees, Credentials, Skills: Certificate and/or on-the-job training,

interpersonal skills.Advancement Pathways: MA Licensed Practical Nurse Registered Nurse MA Medical Technician Medical Technologist MA Radiological TechnicianRequirements for Advancement: Certificates or two- or four-year degrees must be

obtained for LPN, RN, Medical Technician, and Medical Technologist positions.

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Critical Occupation - Healthcare

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Housekeepers (Environmental Service, Unit Service)Duties: Changing beds and rooms; cleaning floors, walls, and other surfaces; and performing other

maintenance tasks as needed. In some cases (Unit Service Aides), these duties are combined with feeding patients and obtaining supplies, among other tasks. In one hospital, these positions were provided by an outside service company on a contractual basis.

Critical Degrees, Credentials, Skills: None; some hospitals do not require English skills for these positions, while others require basic fluency to communicate with patients and family members and read instructions.

Advancement Pathways: Housekeeper Certified Nursing Assistant Requirements for Advancement: Complete CNA training; English as a Second or Other Language.

Obtain skills through in-house courses (computers, medical terminology) or college programs. Food Service WorkerDuties: Preparing and serving meals, cleaning food preparation areas.Critical Degrees, Credentials, Skills: Fluency in English, multilingual ability often preferred;

interpersonal skills.Advancement Pathways: Food Service Worker Assistant Cook Cook Requirements for Advancement: On-the-job training, positive work history.

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Critical Occupations - Healthcare

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Manufacturing Sector

Why Important:

• Lots of good paying jobs • Massachusetts is investing heavily in

training• Aging Workforce• Technological advances – clean, safe and

very skilled jobs• All resulting in growth of good jobs!

Career Pathways Opportunities……

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AssemblerDuties: Assembling mechanical, electromechanical, and/or electronic equipment;

using hand tools, soldering irons, and microscopes. Assuring quality and communicating problems with other team members and supervisors. Will involve some testing and troubleshooting of components.

Critical Degrees, Credentials, Skills: High school degree; English language communication skills, mechanical ability; familiarity with blueprints and schematics; assembly experience preferred. Associate’s degree, certificate, and/or equivalent experience required for complex assembly positions.

Advancement Pathways: Assembler 1 Assembler 2 Assembler 3 Machine Operator (involves more

electromechanical assembly and precision work)Assembler Technician Senior Technician Engineer Assembler Machine Operator Lead/Foreman Supervisor Requirements for Advancement: Demonstrated performance and initiative. For

technician positions and above, acquisition of trade school certificate, associate’s degree, bachelor’s degree, or equivalent training.

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Critical Occupations – Durable Goods Manufacturing

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Technician (Test Technician, Mechanical or Electrical Technician)Duties: Testing, troubleshooting, and, in some cases, repairing components; using

microscopes and other precision instruments; working with engineers to rectify problems; in some cases, preparing graphs, charts, and tabulations of data.

Critical Degrees, Credentials, Skills: Associate’s degrees, particularly in Electrical Engineering (ASEE) in some cases; demonstrated skills, acquired on the job, in testing and maintaining electronic, mechanical, and/or optic equipment. Specialized knowledge may be required in some positions, including experience with vacuum or lighting systems. Strong writing skills needed to prepare reports.

Advancement Pathways Technician Senior Technician Engineer Assembly Technician Senior Technician Senior Mechanical Technician or Electrical

TechnicianTechnician Senior Technician SupervisorRequirements for Advancement: Acquisition and demonstration of technical skills

on the job, through on-site courses, or through acquisition of two- or four-year college degrees.

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Critical Occupations – Durable Goods Manufacturing

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Life Sciences Sector

Why Important:

• Growing Industry – 600 in Massachusetts, over 84+ on the North Shore

• Brings creative minds to the region (keeps them here as well…)

• Turns research into products and services to help people

• All resulting in economic growth and good jobs!

Career Pathways Opportunities……

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Medical Equipment Preparers (Central Sterile Supply Technician, Instrument Technician, or Central Processing Technician)

Duties: Prepare laboratory equipment for sterilization and operate steam autoclaves. Examine equipment for defects; keep records of inventory and usage. In some cases, may perform routine laboratory tasks.

Critical Degrees, Credentials, Skills: High school diploma/GED with moderate-on-the-job-training, post-secondary certificate is needed in completive job markets. Demonstrated skills, acquired on the job, in monitoring, quality control, critical thinking, and troubleshooting.

Advancement Pathways: Medical Equipment Preparer Medical and Clinical Laboratory Technicians

Medical and Clinical Laboratory TechnologistMedical Equipment Preparers Medical Equipment Repairers Supervisor

Requirements for Advancement: Acquisition of a two- or four-year college degrees. Advancement opportunities may come through demonstration of technical skills on the job.

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Critical Occupations – Life Sciences

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Chemistry Technician (Chemical Analyst, Research Technician, Quality Control Technician)

Duties: Conduct laboratory tests to assist scientists in analyses of solids, liquids, and gaseous materials for research and development of new products or processes, quality control, maintenance of environmental standards, and other work involving experimental, theoretical, or practical application of chemistry and related sciences.

Critical Degrees, Credentials, Skills: Associates degree in applied science or chemistry/chemical technology. Background in statistics and computer science is important because technicians routinely do data analysis and modeling.

Advancement Pathways: Chemistry Technician Chemist (Bachelor’s) Chemist (Master’s/Ph.D.)Chemistry Technician Chemist Material Scientist or Biochemist

Requirements for Advancement: Acquisition of a four-year college degree to become a chemist. Future advancement will come from demonstrated skill in applied research and increased educational attainment.

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Critical Occupations – Life Sciences

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Common Skills Across all 3 Sectors

• Math, Math, Math • Communication • Good writing and speaking• Customer service and sales• Ability to work as a TEAM member• Lean Principles – work at making the

process better• General understanding of business

NORTH SHORE WORKFORCE INVESTMENT BOARD

70 Washington StreetSuite 314 Salem, MA 01970Tel. 978.741.3805

www.northshorewib.com

Ed O’Sullivan, Director Program and Operations, ed@northshorewib.com

Contact Information