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Prashant Lakhera- Senior Analyst
By:-Abhishek Bansal
Abhishek DuaAditya Agarwal
Ajay TomarAmey MairalAnkit Singh
Apoorv DwivediSharad Sharma
ContentsIntroductionBackgroundPersonality AnalysisBig Five Personality ModelDiscussion QuestionsCase AnalysisManagerial LearningConclusion
Introduction
The Case discusses about the problems faced when personnel from different educational and professional backgrounds come together in a team to work on a project. It shows how their individual personalities become a cause of friction & thereby, create a problem for individual members and team as a whole.
BackgroundPeople InvolvedDeepak Ghosh - Project Manager,
Construction Development BoardPrashant Lakhera - Senior Analyst,
Credit Rating AgencyGagan Vedi – Analyst, Industry
Research dept., Credit Rating Agency
Background (cont.)Agencies Involved Credit Rating Agency Ltd. – Provider of
investment information & credit rating services in India
Construction Development Board - A govt. undertaking providing a forum for all parties involved in construction to express their concerns & study various problems.
CRA-CDB Grading Model - Provide technical expertise & grade to various construction companies involved.
Background (cont.)Project Details CCL is involved in construction of
bridges & roads.Continent Construction Ltd. (CCL)
agreed to be graded by CRA-CDB model.
Lakhera & Vedi to provide financial analysis; Ghosh to work on the technical area.
Collective report to be submitted to the grading committee.
Personality Traits of Mr. Deepak GhoshDeep understanding of his work area.NarcissistOver- ConfidentMoody
Personality Traits of Mr. Prashant Lakhera
RationalResult DrivenIntrovertNon- Proactive
Professional Expertise
Full of Introverts
Unorganised
Lack of Trust
Team Characteristics
Big Five Personality Model
Mr. Deepak Ghosh
Mr. Prashant Lakhera
Extraversion Low Low
Agreeableness Low High
Conscientiousness Low High
Emotional Stability Low High
Openness to Experience
Low High
Discussion QuestionsAn insight into the situations that
have lead to the prevailing friction.
Steps that could have been taken to avoid this situation.
Lakhera’s options.What would we have done if we
were in Lakhera’s place.
First Meeting – Lack of personal interaction.Site Visits – Individualistic approach & lack
of co-operation from Ghosh.Client Dinner – Ghosh is ignorant towards
his co-members. Mumbai Meeting – On being asked not to
speak during the meeting Ghosh’s agitation increased further.
Hotel Incident – Indifferent behaviour towards team members reached its limit.
Findings Of The Case So Far
Steps That Could Have Been Taken
Healthy interaction during the first meeting.
The team should be more organized.Prashant Lakhera should have asked
Ghosh to sit with them and discuss the daily proceedings.
Lakhera should have tried to resolve the conflict between them and Ghosh.
Options with Lakhera
Talk to Ghosh immediately & try to reconcile the differences as soon as possible.
Contact his boss, Mr. Phadnis, & ask him to intervene in the matter.
Managerial Learning
Managers/professionals should be more open to experience.
Managers should be more cooperative and develop trust within the team.
A professional should be calm and composed with high emotional stability.
Conclusion
A proper team-work and cooperation is required for any project to see the light of the day.
Such altercations can adversely affect the future prospects of young professionals.
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