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Ob chapter 2

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Subject Name Code : BMNG 377 Credit Hours : 42 ORGANIZATIONAL BEHAVIOUR BMNG 377 ORGANIZATIONAL BEHAVIOUR By K.Anandan
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Page 1: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

BMNG 377ORGANIZATIONAL BEHAVIOUR

ByK.Anandan

Page 2: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

Emotions in the workplace

• Emotions are physiological, behavioral and psychological episodes experienced towards an object, person or event that create a state of readiness.

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Page 3: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

Common Negative Emotions at Work

• Frustration/Irritation – Frustration usually occurs when you feel stuck or

trapped, or unable to move forward in some way.– some suggestions for dealing with frustration:• Stop and evaluate• Find something positive about the situation

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Page 4: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

• Worry/Nervousness – With all the fear and anxiety that comes with

increasing numbers of layoffs, it's no wonder that many people worry about their jobs

– tips to deal with worrying• Don't surround yourself with worry and anxiety• Try deep-breathing exercises

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Page 5: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

• Anger/Aggravation– Out-of-control anger is perhaps the most

destructive emotion that people experience in the workplace.

– It's also the emotion that most of us don't handle very well.

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Page 6: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

• Dislike– We've probably all had to work with someone we

don't like.– But it's important to be professional, no matter

what.

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Page 7: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

• Disappointment/Unhappiness– the emotions you might feel at work, these are

the most likely to impact your productivity.– some proactive steps you can take to cope with

disappointment and unhappiness:• Look at your mindset • Adjust your goal

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Page 8: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

Job Satisfication

• Job satisfication which is probabaly the most studied attitude in organization behavior, represents a persons evaluation of his or her job and work context.

• job satisfaction is simply how content an individual is with his or her job

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Page 9: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

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Page 10: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

Factors that influence job satisfaction

• Environmental factors– Communication overload and communication

under load– Superior-subordinate communication

• Individual factors• Emotion-Mood and emotions form the affective element

of job satisfaction.

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Page 11: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

• Genetics– It has been well documented that genetics influence a variety of

individual differences

• Personality– research suggests an association between personality and job

satisfaction. – Specifically, this research describes the role of negative affectivity

and positive affectivity.

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Page 12: Ob chapter 2

Subject Name Code : BMNG 377 Credit Hours : 42ORGANIZATIONAL BEHAVIOUR

• Psychological factors– Psychological well-being (PWB) is defined as “the

overall effectiveness of an individual’s psychological functioning” as related to primary facets of one’s life: work, family, community, etc

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