56% ePRESENTMENTAchieved

INCREASEDCustomer satisfaction

25% SAVINGSPostal fees

THE CHALLENGEA division of CRH, a leading global diversified building materials

group, Oldcastle APG is one of North America’s largest building

products and materials manufacturers. Oldcastle APG provides a

full array of building materials, such as pavers, patio slabs, stone

veneer, retaining walls, architectural block, composite decking, dry

mix concrete and more, from a network of over 180 facilities.

Due to Oldcastle APG’s size and scope, they were dealing with

unique billing challenges, particularly since many of their operating

companies originally used separate billing procedures and systems.

After experiencing unsatisfactory results from an enterprise

resource planning (ERP) platform, Oldcastle APG performed

extensive research to find a solution to their billing obstacles.

BILLTRUST | OLDCASTLE APG

Manufacturing company sees tremendous growth in eAdoption

Oldcastle APG

THE SOLUTIONImpressed with Billtrust’s full range

of electronic and paper billing solutions,

Oldcastle APG decided to put them to the test.

Billtrust was given an assortment of complex

billing files showcasing Oldcastle APG’s

complicated mix of operating companies,

logos, billing addresses and customer

requirements. The redesigned

files were returned in just two days and

Oldcastle APG found themselves impressed

with the accuracy, accessibility and

professional quality.

THE RESULTSOnce Billtrust’s suite of automated

accounts receivable (A/R) services was fully

implemented, Oldcastle APG found that

they greatly improved the efficiency and

integration of their print, email and online

billing processes.

Their eAdoption rates skyrocketed from under

10 percent to more than 50 percent, and

continues to grow. Their Credit team also uses

Billtrust to track the delivery of their billing

documents and payment activity. Oldcastle

APG estimates that the company has saved 25

percent on postage fees.

“Overall, the Billtrust partnership has given Oldcastle APG faster payments, more satisfied customers, and lower billing costs.”

Tracy Garret, A/R Manager, Oldcastle APG

BILLTRUST | OLDCASTLE APG

CONTACT US1009 Lenox Dr #101, Lawrence Township, NJ 08648 | www.billtrust.com | 1-888-580-2455

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