OnboardingWHY IT’S IMPORTANT ~ STEPS FOR SUCCESS
RECRUIT & RETAIN CONFERENCEMSC / RED WINGOctober 5, 2017
BIG FISH WORKS OVERVIEW
LOOKING FOR GREAT TALENT!- 11 newspapers located throughout Minnesota
- 2 commercial printing plants, full-service digital agency
- Very different demographics, office cultures
- Industry has undergone tremendous change in past decade
- Total change in organizational structure
(management structure, centralized workflow, internal outsourcing)
- Significant effort to brand organization
- New recruitment strategies
ONBOARDING
- Have a plan, follow the plan- Basics, first week logistics- Assigning mentor is key- Introduce to influencers within your office- Frequent check-ins/by you and others- Job expectations and key functions- Clearly-defined goals- Understanding pay- Do they feel welcome and are confident
they will fit into the culture?
EMPLOYEE ENGAGEMENT
- Relationship with co-workers- Meaningfulness of job- Confident goals are achievable- Clear understanding of job- Frequent communication, check-ins- How will they contribute to company’s
vision/mission- Colleagues/company quickly adapts to
challenges and problems- How do they communicate?
TAKE-AWAY #1
90% of employees decide to stay or leave a company within the first six months on the job.
Standard onboard processes result in 50% greater new hire retention.
Assess constantly, ask for feedback.Feedback is a gift ~ be grateful for it.
TAKE-AWAY #2
Achieving full productivity usually takes 6-12 months, depending on job or business complexity.
Onboarding is initially ongoing.
Assess constantly, tweak your onboarding program regularly.
FIVE GENERATIONS…and each wants something different
Traditionalists, born 1945 & beforePart-time employees, supplement income, want to stay engaged
Baby Boomer, born between 1945 and 1964Competitive, ladder climbers, “pay your dues like I did”
Gen X, born between 1965 and 1976Skeptical, independent, make a difference
Millennials (Gen Y), born between 1977 and 1995Want teamwork, recognition, lots of feedback, technology
Gen Z, born 1996 and afterFirst digital native generation, get info 24/7, FOMO (fear of missing out)
TAKE-AWAY #3
Finding skilled employees will be more difficult in future due to declining workforce numbers.
An average of 10,000 Baby Boomers retire daily; 4 million will retire this year.
THEIR ONBOARDING ASSESSMENT
#1 Respectful treatment of all employees
#2 Compensation/pay
#3 Overall benefits package
#4 Job security
#5 Opportunity to use skills/abilities, trust
between employees/management (tie)
TURNOVER- Every company has turnover
- Every department has turnover
- There is no perfect employee or
company that is a perfect fit
- Current rate for all industries is 15.1%