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10/8/2013
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Moving Mediation to the Cloud
Look Better, Act Better, Optimize!
Presented by Pamela Donison
www.we-mediate.com
Introduction
Who are you?
What do you already know?
What I’m going to share today ~ Why you might care
Look better
Act better
Optimize your technology
Introduce WeMediate
Why You Might Care About Distance Mediation
It’s already here
Environmentally friendly and green
Accessible for people with disabilities
Efficient for clients
Reduce overhead
Create a more flexible practice for clients and you
Use technology to its highest potential
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Preparation
Follow your own mediation protocol
Assess for DV
Share documents in advance
Create an agenda
Connect and build rapport
Look Better, Act Better, Optimize
Look Better
Appearances matter.
But we’re not all supermodels.
Three areas of focus
Background
Lighting
Body Language
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Look Better: Backgrounds
Clean up your physical space.
Look Better: Backgrounds
Look Better: Backgrounds
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Look Better: Backgrounds
Look Better: Backgrounds
Look Better: Backgrounds
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Look Better: Backgrounds
Look Better: Lighting
Look Better: Lighting
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Look Better: Lighting
Look Better: Lighting
Look Better: Lighting
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Look Better: Lighting
Look Better: Lighting
Augment your office light
Reduce glare
Flatter yourself
Provide warmth
Look Better: Sound Control
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Look Better: Sound Control
Look Better: Sound Control
Look Better: Sound Control
Make sure you aren’t making the annoying sound!
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Look Better: Sound Control
Look Better: Sound Control
Look Better: Sound Control
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Act Better
Act Better: Camera Angle
Test your camera angle BEFORE the videoconference, not during.
Act Better: Camera Angle
Make sure you are centered, side to side.
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Act Better: Camera Angle
Make sure you are centered, top to bottom.
Act Better: Camera Angle
Make sure you are close to the camera, but not TOO close.
Act Better: Camera Angle
Make sure you are far enough from the camera, but not TOO far.
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Act Better: Camera Angle
Act Better: Body Language
Leaning forward can make it appear that you are interested.
Act Better: Body Language
Photo of slouching
Or creepy.
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Act Better: Body Language
Or kinda weird.
Act Better: Body Language
Make eye contact … with the camera!
Act Better: Body Language
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Act Better: Body Language
Turn off the reflected view ~ especially important for narcissists!
Address parties by name
Keep your feet planted and upright posture
Critique and correct habitual things, like repetitive gestures, the “ums” and “likes”
Optimize
Distance mediation can help you optimize your practice, but don’t adopt just for the sake of being a bleeding edge rocket scientist.
Optimize: Adopt a Protocol
Phone
Videoconferencing
Document Sharing
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Optimize: Adopt a Protocol
How will you use email?
Optimize: Adopt a Protocol
How will you use phone conferences?
Optimize: Adopt a Protocol
How will you use videoconferencing?
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Optimize: Adopt a Protocol
How will you use document sharing?
Optimize: Spread the Word
Promote your distance mediation services yourself, or join WeMediate, and let us promote you as one of our Providers of web-based mediation.
What the Future Holds
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Thank you!
Contact Pamela Donison
www.we-mediate.com
http://www.linkedin.com/in/pameladonison/
480-951-6599