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Corporate presentationMay 2015

May 2015

Corporate Presentation

Slide 2

Content

Our vision

Our global reach

Our strategy

Our services & solutions

Our business

Our corporate social responsibility

Our results

Our future perspective

May 2015


Slide 3

Our vision

May 2015


Slide 4

Our vision

We inspire individuals and organisations to work more

effectively and efficiently, and create greater choice in the

domain of work, for the benefit of all concerned. As the

world’s leading provider of HR solutions – a business that

has a positive impact on millions of people every day – we

are conscious of our global role. Helping people to “better

work, better life” is our common purpose and the way in

which we contribute to society.

For more information:

www.adecco.com/en-US/About/Pages/default.aspx

http://www.adecco.com/en-US/About/Pages/default.aspx

May 2015


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Our global reach

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We help more than 650,000 people find work

every day through our network of more than

31,000 full-time employees and around 5,100

branches in over 60 countries and territories

around the world.

The Adecco Group is the world’s leading

provider of HR solutions. Our services and

solutions fall into the broad categories of

temporary staffing, permanent placement,

career transition and talent development as

well as outsourcing and consulting.

Adecco Group operates

in over 60 countries

and territories worldwide

Our global reach

May 2015


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Our strategy and strategic priorities

May 2015


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Adecco Group strategyServing individuals and enterprises

The strategy of the Adecco Group is to be alongside each phase in the life cycle of our

clients and candidates/associates.

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2. IT

3. Professional

Staffing & Services

1. Engagement

4. Segmentation

5. BPO solutions

6. Emerging

Markets

Top line growth

Pricing discipline

Cost control

EBITAmargin>5.5%

We strive to reach an EBITA margin above 5.5% in 2015

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May 2015


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How HR services companies benefit labour markets

Economies As an HR services company, we turn available work into jobs and thereby

support economic growth.

Individuals For individuals, we offer legally recognised and regulated work opportunities,

facilitate on-the-job training and enhance occupational and geographic mobility.

Enterprises We provide companies with flexible HR solutions to help them weather peaks

and troughs in demand, thereby maintaining and increasing their competitiveness.

We maintain a constant dialogue with clients and workers

as well as with societal, governmental and business stake-

holders to create more and better work opportunities for

individuals worldwide.

May 2015


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www.adecco.com/en-US/BusinessServices/Pages/Overview.aspx

As the world leader, Adecco offers the full range of Human Resources solutions which

are tailored to meet the evolving needs of our clients and associates.

We have the capability to provide all these services locally and globally.

http://www.adecco.com/en-US/BusinessServices/Pages/Overview.aspx

May 2015


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Our business

May 2015


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Revenues1)

Revenue growthEUR m in %, constant currency

Office 4,815

Industrial 10,142

General Staffing 14,957

Information Technology 2,337

Engineering & Technical 1,103

Finance & Legal2) 778

Medical & Science 349

Professional Staffing 4,567

Solutions2) 476

Adecco Group 20,000

1) Breakdown of staffing revenues into Office, Industrial, Information Technology, Engineering & Technical, Finance & Legal and Medical & Science is based on dedicated

branches. Solutions comprises Career Transition & Talent Development (CTTD), Managed Service Programmes (MSP), Recruitment Process Outsourcing (RPO) and

Vendor Management System (VMS).

2) In FY 2014 revenues changed organically in Solutions by 10%. Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and

divestitures.

1

6

4

3

-2

3

-3

1

13

4

51%

24%

17%

8%

Revenue development by business lines FY 2014 vs. FY 2013

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• Administrative / clerical

• Assistance

• Customer service

• Human resources

• Import/export

• Project management

• Purchasing

• Secretarial / PA

• Sales, Marketing & Events

Adecco Office provides associates with

serial assignments, ensuring continuity

in the relationship.

Skills are enhanced through continuous

learning in challenging projects.

General staffing – OfficeOur activities

Office

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General staffing - IndustrialOur activities

• Assembly

• Production

• Machine operation

• Mechanical trades

• Warehousing

• Packaging

• Shipping and receiving

Our specialised services focuses on different

industrial sectors where flexibility and

qualified employees contribute to our

clients’ competitiveness, for example:

• Automotive

• Manufacturing/Heavy Industry

• Construction

• Hospitality

• Transport and Logistics

Industrial

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Professional staffing – IT and Engineering & TechnicalOur activities

• Sourcing and deploying highly skilled IT specialists

in mainstream and niche technologies to meet clients‘

temporary, permanent and project needs to navigate the

fast-moving IT landscape.

• Serving clients with structured HR solutions such as

infrastructure management, testing services, recruitment

process outsourcing, and multi-language help desk.

• Providing the appropriate skilled engineers and

technical specialists for temporary, longer-term

secondment, and work package-based assignments.

• Major sectors of expertise including electronics

automotive and transportation, energy, oil & gas,

utilities, medical products, aerospace, chemicals &

raw materials.

Engineering & Technical

Information Technology

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Professional staffing – Medical & ScienceOur activities

In the field of Medical & Science we recruit and place

specialised scientific and healthcare professionals. For the

Pharma and Science sectors our focus includes profiles

such as:

•Clinical Research Managers/Associates

•Clinical Research Doctors & Nurses

•Regulatory Affairs

•Pharmacists

•Medical Writers

•Laboratory Research Scientists

•Sales & Product Support

•Directors & Department Heads

In the Healthcare sector our focus includes:

•Doctors

•Nurses

•Therapists

•Pharmacists

•Other Allied Healthcare Professionals

Medical & Science

May 2015


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Professional staffing – Finance & LegalOur activities

• Serving our clients across commerce and industry,

financial services, banking, insurance, public practice,

law firms and corporate law departments

• Our global network consists of over 200 branch offices

in 17 countries operating under the following brands:

Adecco Finance, Ajilon Finance, Ajilon Legal, DIS AG

Finance, Jonathan Wren and Badenoch & Clark

Finance & Legal

May 2015


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Business Process Outsourcing SolutionsOur activities

Recruitment Process Outsourcing (RPO)

Managed Service Programmes (MSP) /

Vendor Management System (VMS)

For companies looking to outsource their recruitment process for

permanent employees, we work with them to provide the flexible

Recruitment Process Outsourcing solution best suited to their needs.

•Our solutions include: Candidate sourcing, screening and assessment,

Recruitment administration, Market expansions, cyclical and part-time

hiring, On-boarding and offer management.

Clients increasingly ask Adecco to manage all parts of their contingent

workforce through our Managed Service Programmes.

•We can offer programme management, reporting and tracking, supplier

selection and management, order distribution and even consolidated

billing.

• Clients can also keep the management of their contingent and

freelance workforce in-house by using our Beeline market-leading

Vendor Management System. The VMS solution automates the

process of acquiring and managing contingent and freelance labour

time, expense and consolidated invoicing.

May 2015


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Career Transition & Talent Development ServicesOur activities

Lee Hecht Harrison is a global talent solutions company

focused on:

•Career Transition

•Leadership Development

•Career Development

•Change Management solutions

Many organisations are trying to address these pressures

by investing in their people, deploying and redeploying their

resources, expanding their markets and reducing their costs.

This is where Lee Hecht Harrison provides companies with

unparalleled and innovative approaches to managing the entire

employee lifecycle and customised solutions that are

specifically tailored to client requirements.

Career Transition & Talent Development

May 2015


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Our corporate social responsibility

May 2015


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Adecco corporate social responsibility Three Dimensions of CSR


www.adecco.com/en-US/csr/Pages/default.aspx Or : http://csrr.adecco.com/csr2014

http://www.adecco.com/en-US/csr/Pages/default.aspx

May 2015


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Our results

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1) EBITA excluding restructuring costs in Q4 2013 of EUR 10 million in France, EUR 2 million in North America, EUR 2 million in the UK & Ireland, EUR 1 million in the

Nordics, EUR 2 million in Iberia

2) EBITA excluding restructuring costs in Q4 2014 of EUR 4 million France, EUR 4 million in North America, EUR 14 million in Germany & Austria, EUR 1 million in the

Emerging Markets

Revenues and EBITA by segmentQ4 2014 vs. Q4 2013

% of

revenues

EUR

millions

Organic

change yoy

EUR

millionsMargin

Margin

change yoy

22% France1), 2)1,141 -5% 78 6.8% 80 bps

21% North America1), 2)1,067 6% 69 6.5% 150 bps

10% UK & Ireland1)524 -2% 13 2.4% -10 bps

8% Germany & Austria2)415 -2% 18 4.5% 60 bps

5% Japan 259 1% 15 6.0% -40 bps

5% Italy 280 10% 16 5.6% 10 bps

5% Benelux 254 1% 15 5.6% -60 bps

4% Nordics1)204 2% 4 2.3% -60 bps

4% Iberia1)210 19% 8 3.9% -20 bps

2% Australia & New Zealand 93 4% 1 1.0% 20 bps

2% Switzerland 113 1% 11 9.3% -30 bps

10% Emerging Markets2)524 10% 22 4.3% 30 bps

2% LHH 88 2% 28 31.3% 380 bps

Corporate (26)

100% Adecco Group1),2) 5,172 2% 272 5.3% 50 bps

Revenues EBITA excluding restructuring costs1), 2)

May 2015


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Revenue development by business line1)

Organic year-on-year change in percent

1) Excluding Solutions

Industrial grew by 4% in Q4

2014 compared to 6% in the

previous quarter

Office grew by 1% in Q4 2014,

the same level as in the

previous quarter

Professional Staffing declined by

1% in Q4 2014 compared to 1%

growth in the previous quarter:

- IT: -1% (1% in Q3 2014)

- Engineering & Tech.: -6% (-1%)

- Finance & Legal: 4% (4%)

- Medical & Science: 3% (flat)

-15%

-10%

-5%

0%

5%

10%

Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

2011 2012 2013 2014

Industrial Office Professional

May 2015


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Reported Variance (14 vs. 13) in percent

0 EUR m % of rev.

18.9%

704 13.6%

Net income attributable to

Adecco shareholders

0

0

Adj. EBITA1), 2)

0

239

Revenues

Gross profit

5,172

976##

## 272

##

Operating income 0 ##

Adj. SG&A1)

185 3.6%

0

##

4.6%

5.3%

4

7

4

14

14

6

2

5

2

13

12

0.0 5.0 10.0 15.0

Q4 2014 results summary

1) In Q4 2014, SG&A and EBITA exclude restructuring costs of EUR 4 million in France, EUR 4 million in North America, EUR 14 million in Germany & Austria and EUR 1 million

1) in the Emerging Markets. Q4 2013 SG&A and EBITA exclude restructuring costs of EUR 10 million in France, EUR 2 million in North America, EUR 2 million in the UK & Ireland,

2) EUR 1 million in the Nordics and EUR 2 million in Iberia.

2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets.

Reported Constant Currency

May 2015


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Our future perspective

May 2015


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1. Regulation

2. Flexibility imperative

3. Job creation

Our future perspectiveGlobal trends

Adecco Group 1. Productivity and flexibility

2. Talent shortage

3. Changing labour force

1. Demographics

2. Skills mismatch

3. Lifestyle changes

1. Job search engines

2. e-intermediaries

3. eLearning

Governments

Companies

Technology

People

May 2015


Slide 30

Adecco Global Programmes

May 2015


Slide 31

Adecco Global ProgrammesThought Leadership

As the global leader in HR solutions, we share our expertise and partner with authoritative research bodies at international and regional level to develop valuable

knowledge and contribute to the improvement of today's and tomorrow's world of work. The GTCI and 2015 Work Trends Study are the latest available global

resources. More information on global and regional studies on http://www.adecco.com/industry-insights/gtci.aspx

Global Talent Competitiveness Index

Talent has become the key currency of the global economy and,

therefore, is one that decision-makers need to understand in depth. GTCI

is the annual benchmarking study that ranks 93 countries based on their

ability to grow, attract and retain talent. Produced by Adecco,

INSEAD and Singapore's Human Capital Leadership Institute, GTCI

provides governments and businesses with best practices to overcome

skill shortages and talent mismatch, while boosting their global

competitiveness.

For more information: http://www.adecco.com/industry-insights/gtci.aspx

Work Trends Study

In 2014 Adecco conducted the Global Social Recruiting Study,

reporting on how recruiters and job seekers use social media in the new

digital, interconnected world. In 2015 the scope of the research has been

extended and the Work Trend Study investigates how social media and

smartworking are changing the way we work. The study is being fielded in

23 countries, and all job seekers and recruiters can participate on line.

For more information: http://www.adecco.com/industry-insights/work-

trends.aspx

Global Studies

http://www.adecco.com/industry-insights/gtci.aspx


http://www.adecco.com/industry-insights/work-trends.aspx


May 2015


Slide 32

Adecco Global ProgrammesBetter Work, Better Life for Youth, Athletes and Adecco People

Adecco Way to Work Athletes Career Programme Win 4 Youth

Over 75 million young people are unemployed in the

world. Skilled youngsters up for a challenge but

trapped by a lack of opportunity. With the Way to

Work™ programme, Adecco is taking action:

► More than 2.1 million people have been supported

in their job search by over 20,000 Adecco people

during the three Adecco Street Day editions,

2013/2015

► The On line Career Center provides tips and

career guidance for a successful job hunt

► The ‘Adecco Experience’ offers relevant work-

based experiences to enhance youngsters’ career

prospects

► 33 candidates will become CEO for One Month in

their countries and one will be the Global Adecco

CEO for One Month: a once-in-a-lifetime

experience that will boost their career

For more information: www.adeccowaytowork.com

The International Olympic Committee (IOC) and the

International Paralympic Committee (IPC) Athlete

Career Programmes (ACP), in collaboration with

Adecco, are designed to help elite athletes to address

their education and employment needs in order to

enhance their career prospects beyond sport. Through

the ACP, companies gain access to world-class

employees with extraordinary skills combined with the

determination to excel in whatever they do. Since

2005, the programme has been reaching out to over

22,000 athletes in 180 countries.

For more information: http://www.adecco.com/industry-

insights/gtci.aspx

Win4Youth is a global sports initiative that aims to raise

money for youth foundations while fostering healthy and

active lifestyles for the Adecco people.

In its 6th year, the 2015 edition concentrates on

achieving the ambitious goal of 1,750,000 km

by triathlon again. For all the kilometres covered by

colleagues, clients and associates, Adecco Group has

committed $ 375,000 to 6 youth related foundations

which have a common purpose: they all help give young

people a future in work and life.


http://www.adecco.com/industry-insights/work-

trends.aspx

http://www.adeccowaytowork.com/



May 2015


Slide 33

Adecco Global ProgrammesGlobal Resources for Our Partners and for the Industry

Adecco Way to Work

Our commitment against youth unemployment

► The Global Adecco Street Day and the On

line Career Center, to provide career guidance

and tips for a successful job search

► The ‘Adecco Experience’: work-based

experiences opportunities to enhance youngers’

employability

► CEO for One Month: a once-in-a-lifetime

experience to boost youngsters’ career

For more information: www.adeccowaytowork.com

Global Studies

The annual benchmarking

study that ranks global

economies based on

their ability to grow,

attract and retain talent.

A practical tool for

governments and

businesses to overcome

skill shortages while

boosting global

competitiveness.

http://www.adecco.com/in

dustry-insights/gtci.aspx

2015 Work Trend

Study investigates how

social media and

smartworking are

changing the way we

work. All job seekers and

recruiters can participate

on line.

For the 2014 edition visit:

http://www.adecco.com/i

ndustry-insights/social-

recruiting.aspx

Global Talent

Competitivenes

s Index

Work Trend

Study

Win4Youth

Win4Youth is a global sports initiative that

aims to raise money for youth foundations

while fostering healthy and active lifestyles

for the Adecco people.

In its 6th year, the 2015 edition concentrates

on achieving the ambitious goal of 1,750,000

km by triathlon.


http://www.adecco.com/industry-

insights/work-trends.aspx

Athletes Career Programme

The Athlete Career Programme (ACP), in

collaboration with the International

Olympic Committee (IOC) and the

International Paralympic Committee (IPC),

helps elite athletes in their transition from

sport to the world of work. Through the

ACP companies gain access to world-

class employees with extraordinary skills

and the determination to excel in whatever

they do.


http://www.adecco.com/industry-

insights/gtci.aspx

http://www.adeccowaytowork.com/



http://www.adecco.com/industry-insights/social-recruiting.aspx



May 2015


Slide 34

Thank you

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