ONTARIO VISIT

OBJECTIVE

To observe the Ontario operation and bring back suggestions for improvements to McD.

Ontario Leadership• Ontario supervisor responsibilities are:

- Create the plan

- Communicate the plan to Team Leads

- Track/ Monitor actual performance against plan

- Make adjustments if not on pace to execute plan

- Look for ways to improve the operation

- Track Productivity and Accuracy

- Address under performers

- Recognize/Reward top performers

Ontario Leadership

• Ontario Team Leader responsibilities are:

- Execute the plan

- Assign the work

- Lead the team

Ontario Employee Relations

• The team camaraderie is clearly visible

• The team members own and take pride in their work and work areas

• The team members motivate each other

• Employees feel like they are valued/important

Ontario Safety

• Safety is visually communicated around the facility

• Everyone is required to wear safety vests, other PPE as needed

Ontario Inbound

• Labels every part received

Ontario Outbound

• Work Assignment board

• Every location is ACTIVE. No RESERVES

• “Bin Override” feature available to pickers

• Wireless printers being used on floor

BREAK ROOM

Employees own the cleanliness and upkeep of their break room

RESTROOM

Employees own the cleanliness and upkeep of their rest room

Team Camaraderie

Safety

Safety

Emergency Evacuation Plan is posted throughout the facility

Inbound

Every part is labeled during the receiving process

Outbound

Work Assignment Board is used to visually communicate who is assigned to do what

Outbound

Wireless printers in use on floor

Suggestions for Improvements

• Supervisors empower team leaders to execute the daily plan (“run the show”) and get out of the way

• Increase sense of value/importance amongst team members. More recognition & celebration.

• Make Safety more visual around facility

• Install First Aid kits/stations on floor

Suggestions for Improvements

• Communicate and Post Emergency Evacuation Plan

• Install more STOP signs at intersections

• Eliminate RESERVE locations. Make all ACTIVE

Suggestions for Improvements

• Implement Work Assignment Board

• Implement wireless printers on floor

• Implement “Bin Override” capability for pickers

• Systematically track user productivity by function. Does Manhattan have“ Work Assignment” capability for users? (see next slide for example list)

Suggestions for ImprovementsCode Activity

2 FLOWDOWN

Receiving

4 RETURN PROCESSING54 GETTING EMPTIES8 RETURN PUTAWAY

50 YARD CHECK30 ASSEMBLY PICKING

ASSM32 ASSEMBLY MOUNTING

52 SCRAP/REBRAND82 ACCESSORIES

Inventory

56 STOCK/LOC VERIFICATION

28 APPLETON SUPPORT10 PARCEL PICKING

Shipping

12 SAFETY14 PARCEL SHIPPING20 REGULAR PICKING22 DOCK LOADING38 QUALITY40 MANIFESTING42 UNLOADING TRUCK72 TEAM LEAD80 TRAINING84 SPECIAL PROJECT88 MEETINGS

95 BREAK70 5S

MAINT.75 EQUIP INSPECTION

36 TIRE CAGE BUILD86 OFFICE SUPPORT

99 END TASK

Questions ???