The Changing face of SMB Communications

Take the easiest path to all-in-one unified communications

Accessible on any device

An opportunity?

Bring all the ways your staff communicate

together in a single place

receive negative customer comments or complaints because they can’t be reached in a timely fashion 4

on average they spend

2 hours

feel frustrated or overwhelmed by the team collaboration and the communications technologies they work with 1

43% !

!

!

!

Shut Down

have trouble coordinatingcommunications withteam members 2

68%

74% !

!

UC

A communications systems that:

Serves customers better

Boosts Productivity

Maximizesyour limitedbudget

Acceleratesmobility

1 Siemens Enterprise Communications Global Research, Sept/Oct 20122 SIS International Research (for SEN), 20093 SIS International Research (for SEN), 20094 SIS International Research (for SEN), 2009

5 SIS International Research (for SEN), 20096 Siemens Enterprise Communications Global Research, Sept/Oct 20127 SMBs: The Ongoing BYOD Trend. iGR, February 2013

$£€

Siemens Enterprise Communicationswww.siemens-enterprise.com

References

www.siemens-enterprise.com/openscapebusiness

© 2013 Siemens Enterprise Communications GmbH & Co. KG. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG.

Staff are struggling to collaborate effectively

50% Over of SMB staff are

now mobile workers 5

percent of SMBs unofficially permit staff to use personaldevices for work 7

of staff employees always or frequently work as part of a virtual team 6

or more dealing with unwanted communications 3

79% 73%

Working practices are changing…