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© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Oracle BI Apps: Delivering Value Through Rapid Implementations
Simon Miller and Will HutchinsonMaster Principal Sales Consultants
October 23, 2013
Hosted By
Agenda
• Introduction• Foundation• Setting User Expectations• Building Your Team• Using a Trusted Advisor• Our Book• Conclusion and Q&A
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Simon Miller Will Hutchinson
Why should you care?
• As Oracle moves to Fusion, BI Apps will become more integrated
• We can help increase user adoption & identify new needs
• If implemented correctly, BI Apps can change how organizations view and solve problems
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
FoundationOracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Role Based Dashboards Analytic Workflow Guided Navigation Security / Visibility Alerts & Proactive Delivery
Logical to Physical Abstraction Layer Calculations and Metrics Definition Visibility & Personalization Dynamic SQL Generation
Highly Parallel Multistage and Customizable Deployment Modularity
Abstracted Data Model Conformed Dimensions Heterogeneous Database support Database specific indexing
Oracle BI Applications ArchitectureA
dm
inis
trat
ion
Met
adat
a
Oracle BI Presentation Services
Dashboards by Role
Reports, Analysis / Analytic Workflows
Metrics / KPIs
Logical Model / Subject Areas
Physical Map
Oracle BI Server
Direct Access to Source Data
Data Warehouse /Data Model
ETL
Load Process
Staging Area
Extraction Process
DA
C
Federated Data Sources
SiebelOracle JDE PSFT EDW
Other
ORACLE BUSINESS INTELLIGENCE FOUNDATION
AND OTHER OPERATIONAL AND ANALYTIC SOURCES
SOURCE ADAPTERS:
SALES
• Pipeline Analysis• Forecast Accuracy• Up-sell/Cross-sell• Cycle Times• Lead Conversion• Sales Team
Effectiveness
MARKETING
• Campaign Effectiveness
• Customer Insight• Product Propensity• Market Basket
Analysis• Campaign ROI
SERVICE & CONTACT CENTER
• Service Effectiveness
• Customer Satisfaction
• Resolution Rates• Service Rep
Efficiency• Service Cost• Service Trends
PRICE
• Price Segments• Price Waterfall
Analysis• Deal Life Cycle• Deal Desk
Analysis • Product Pricing
Performance
LOYALTY
• Member Demographics
• Membership Trends
• Promotion Cost• Promotion
Effectiveness• Points Analysis
FINANCIALS
• General Ledger• Accounts
Receivable• Accounts Payable• Cash Flow• Profitability• Expense
Management
PROCUREMENT & SPEND
• Direct & Indirect Spend
• Buyer Productivity• Contract
Compliance• Supplier Perf.• Purch. Cycle Time• Employee Expense• Spend
Classification
SUPPLY CHAIN & ORDER MGMT
• Revenue & Backlog
• Inventory Analysis• Fulfillment Status• Customer Status• Order Cycle Time• BOM Analysis
PROJECTS
• Project Funding and Budget
• Product Cost• Project Revenue• Project Billing• Project Profitability
HUMAN RESOURCES
• Employee Productivity
• Compensation• Talent
Management• Recruiting Analysis• Learning Analysis• Workforce Profile
MANUFACTURING
• Plan to Produce• Work Orders• Inventory and WIP• Quality• Resource Usage• Bill of Material• Costing • Kanban
ENTERPRISE ASSET
MANAGEMENT
• Maintenance History
• Maintenance Costing
• Asset Genealogy• Breakdown &
Preventive • Quality• Inventory
BI Applications 7.9.6.4Rapid Performance Insight
SETTING USER EXPECTATIONS
Oracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Setting User Expectations
BI Applications won’t give them everything they want…
• But they will get more in less time than with a custom solution
• It incorporates best practice metrics, not just what they use now
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Setting User Expectations
Focus on the metrics, not on the reports.…
• Reports are relatively easy to build, metrics less so
• However, if you do not collect the raw material for a metric, Oracle BI Applications can’t generate key performance indicators by magic
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
BUILDING YOUR TEAMOracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Building Your Team
People who want to buy and extend, not build.
• Your and your SI’s interests have to be aligned
• Enough of your people to have good knowledge transfer
• People comfortable with iterative development
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Building Your Team
People who understand what’s in the package.
• Some of it is subtle. Take time to understand it.
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Building Your Team
Enough governance to supervise, but not enough to slow you down.
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
USING A TRUSTED ADVISOR
Oracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Using A Trusted Advisor
Pick an experienced systems implementer that specializes in Oracle BI Applications…
• They understand all facets of the product
• You know your business
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Using A Trusted Advisor
Recognize that BI Applications will, if done right, can cut 70% off implementation services.
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
OUR BOOKOracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
For whom did we write it?
Systems integrators • Implement it right the first time. • Gain knowledge to position BI Apps correctly
Customers• Give them ideas of where and how to expand• To drive understanding of why to buy and not build• To frame the build v. buy and TCO debates
Analysts and pundits. • We need less misinformation.• To foster deeper and more intelligent discussion
Oracle sales teams, both inside and outside BI• Help people identify more types of needs• Help people position BI Applications better• Clarify positioning between “overlapping” products
Oracle developers who want to know how people use their products
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
What will you learn?
• Why people consider purchasing a prebuilt BI application
• The challenges and risks of building a data warehouse from scratch
• Whether Oracle BI Applications are applicable for your needs
• What to be aware of when implementing
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
What else will you learn?
• How to extend and make the implementation your own
• How Exalytics can help
• A technical view of the different components
• An overview of the out of the box content
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Read this as a reference book, not end-to-end
• New to BI?... Start with the ‘Forward’
• Otherwise, start with the ‘Contents’ and ‘Introduction’
• Pick topics that apply to what you do today
• Bookmark and text mark liberally• Read a section that looks
interesting, even if you don’t need it immediately
• Let us know what you think
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
For example
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
Grab a copy…
• Send us feedback• Write a review• Write a blog• Tweet: @OraclePress
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
www.KPIPartners.com/Books
Q & aOracle BI Apps: Delivering Value Through Rapid Implementations
© 2013 Oracle Corporation – All Rights Reserved | Oracle BI Apps: Delivering Value Through Rapid Implementations
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