Automate your digital journeys using Orbengage bots.

Confidential

ORBENGAGE LIVECHAT, BOTS AND SOCIAL MEDIA INTEGRATION

Keep in touch with your customers using Orbengage Live Chat.

Integrate with your customers’ favorite channels.

ORBENGAGE

AGENDA

• Our Services• Orbengage Live chat• Presenting Orbengage BOT

Live Chat

Email NotificationsChat consoleCanned responsesProfanity filterMobile console

Social Media

FB integrationBot support on FBM channelConsole support

Bots

Conversation flowsFAQ supportBot programmingFB integration

Integration support

WebsitesiOS appsiMessageFBMChat console

Capabilities available in the form APIs, shared services or user accounts.

OUR SERVICES

ORBENGAGE LIVE CHAT

Highlights of our live chat service

LIVE CHAT WITH AGENT

Easy integration with your site

Reporting capabilities

Email notifications

ORBENGAGE BOTS

What can Orbengage bots do for you? Specialized tasks such as..

Add a patient

Accept a customer order

Make a travel enquiry

Accept a customer order

GENERAL INFORMATION BOTS

A great addition to your website

These bots provide general information. They can answer questions when human agents are not available.

FAQs

General enquiries Informational

conversations

GENERAL INFORMATION BOTS

What is the best way to contact you?

How can I request a credit line increase?

How can I make an appointment?

To schedule an appointment, you can call 888.888.8888. You can also use the our tool to find a location near you.. Most issues, or claims, can be resolved online or by phone.

You can call us between 8 AM and 5 PM on week days. You can also send an email to us at sales@orbengage.com

By selecting the Contact Us link at the top of the page and choosing "Send a message" or by contacting customer service using the phone number on the back of your card. Note: If we complete the process, your account may not be eligible for a higher credit line for 6 months.

These bots provide general information. They can answer questions when human agents are not available. They are your help center page in conversational format.

Integrate with your customers’ favorite channels.

bots

Live Chat Console

Facebook Messenger

SMS

iMessage