5/18/2018 Order to Cash Automation for SAP

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O R D E R T O C A S H A U T O M A T I O N F O R S A P

www.macro4.com

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Sales Order Processing I eInvoicing I Credit Control I Cash Allocation

5/18/2018 Order to Cash Automation for SAP

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O R D E R T O C A S H A U T O M A T I O N F O R S A P

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Ke/ Cha""e$ge)

%We can(t process cstomer orders qickl$ enogh at bs$ times.&

%Cstomers are recei!ing the "rong goods de to order entr$ errors.&

%Srel$ "e sholdn(t need sch a big sales order processing team?&

%Printing problems at the "arehose are dela$ing shipments.

The S%"+*i%$

Mi$i#i0e h+#a$ e((%( a$d e"i#i$a*e %(de( &(%ce))i$g b%**"e$ec!):

u Remove the need for manual data entry by automatically

extracting key information from all orders received, including

scanned documents, faxes, emails and other eFormats

u Automatically create sales orders in your SD module and use

SAP workflow to swiftly authorize discounts and promotions

u Reliably print delivery documentation and picking lists - and

reroute documents automatically in the event of a printer failure

- to prevent shipping delays

u Provide online access to orders and signed proof of delivery

(POD) documents, for faster resolution of customer queries

and copy document requests

Be$efi*)

Build customer loyalty and minimize product returns by

fulfilling orders faster, with fewer errors

Reduce the volume of customer disputes to be handled by

the accounts receivable team, and improve cash flow

Process more orders with fewer people, at lower cost

1 Sales Order Processing

The S%"+*i%$

Ma!e a fa)*, c%)*-effec*ie *(a$)i*i%$ *% e"ec*(%$ic i$%ici$g

i*h%+* cha$gi$g /%+( SAP a&&"ica*i%$):

u Sign up customers via a secure web portal and let them choose

email, online and/or paper invoices

u Customize invoices and statements for eDelivery and add

promotional messages to increase sales

u Offer customers the added convenience of receiving detailed

invoice data online, for easy upload into their financial applications

u Monitor online activity and send automated reminders if invoicesare not viewed, to encourage faster payment

u Comply with international eInvoicing standards, such as digital

signatures

2 eInvoicing

Ke/ Cha""e$ge)

%Printing and mailing in!oices is costl$ and en!ironmentall$ nfriendl$.&

%Slo" postal deli!er$ and 'lost( in!oices are casing pa$ment dela$s.&

%Cstomers are defecting to competitors offering electronic in!oicing.&

%We "ant to start eIn!oicing bt can(t easil$ adapt or finance s$stems.&

Be$efi*)

Reduce costs and environmental impact by producing

fewer paper documents

Retain customers by meeting demand for eInvoicing

Eliminate the lost in the post excuse for non-payment of

invoices and reduce DSO

5/18/2018 Order to Cash Automation for SAP

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O R D E R T O C A S H A U T O M A T I O N F O R S A P

Ke/ Cha""e$ge)

%Sorting ot paper docments before calling cstomers "astes time.&

%Cstomers dispte pa$ments becase the$ can(t find the signed POD.&

%Sending cop$ docments to cstomers and calling back adds dela$s.&

%Or offices can(t share "orkload becase paper files are in one place.&

The S%"+*i%$

I$c(ea)e *he ea)e a$d )&eed %f deb* (ec%e(/:

u Provide swift online access, directly from your SAP system,

to all documents needed for credit control and dispute

resolution, including signed PODs scanned from paper or

uploaded from handheld devices

u Email or fax exact copies of misplaced documents to customers

directly from the credit controllers screen, while on the phone

u Eliminate many payment queries entirely by giving customers

online access to their own invoices and signed PODs

u Integrate with your financial applications so that all information

relevant to credit control can be viewed on one screen

u Trigger proactive follow-up calls to customers who have not

yet accessed their invoices

3 Credit Control

Ke/ Cha""e$ge)

%Matching pa$ments to in!oices is a manall$ intensi!e 'black art(.&

%At month end "e reach crisis point and ha!e to bring in e#tra staff.&

%Dela$s allocating cash distort or DSO and aged debt figres.&

%We end p chasing, and anno$ing, cstomers "ho ha!e alread$ paid.&

The S%"+*i%$

A+*%#a*e ee$ *he #%)* c%#&"e ca)h a""%ca*i%$ &(%ce))e),

%f*e$ i*hi$ +)* a fe ee!):

u Eliminate manual effort by auto-interpreting key data from

payment files and scanned cheques and remittance advices

u Using matching rules, automatically allocate over 90 per cent of

customer payments by the start of the day

u Match the few remaining payments in minutes, using a smart

one-click exception system that lists suggested matches

u Apply any selected matches automatically next time round,so the number of exceptions declines rapidly

u Upload payments into your FI (finance) module automatically,

for a 'clean' ledger

4 Cash Allocation

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Ca)hA""%ca*i%$

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Be$efi*)

Reduce DSO and increase cash flow by settling invoice

disputes faster

Perform the credit control task with fewer people,

at lower cost

Increase your flexibility to manage workload peaks as

PODs can be viewed online from any location

Be$efi*)

Reduce your bad debt provision by lowering the value of

unallocated payments

Reduce manual effort by over 70 per cent and focus activity

on collections rather than administration

Boost customer satisfaction, efficiency and cash flow by

chasing only genuinely unpaid invoices

5/18/2018 Order to Cash Automation for SAP

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Wh/ Mac(% 4?

Macro 4 has over fifteen years experience of implementing technology to automate the order to

cash process for a wide range of organization profiles and industry sectors. We are one of the few

companies to deliver an integrated software suite for sales order processing, eInvoicing, credit

control and cash allocation. Macro 4 solutions are quick to implement and typically deliver financial

savings within a few weeks or months. Our software integrates seamlessly with your SAP applications

and its modular design allows you to extend the scope of your solution easily over time.

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O R D E R T O C A S H A U T O M A T I O N F O R S A P

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Bef%(e

The company regularly missed its three day close target at month

end due to problems handling paper remittance advices.

Unallocated cash was peaking at 20m, despite taking on

additional staff.

It was often impossible to determine how cash should be allocated

correctly among 70 different companies within the group.

Af*e(

95 per cent of customer payments are now allocated automatically

every morning.

Staff numbers needed for cash allocation have significantly

reduced and the team is working more proactively.

Unallocated cash was reduced by 12m within three months and

credit controllers can now focus their efforts on those invoices

that are genuinely unpaid.

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Bef%(e

Invoices were often dispatched several weeks late because too

long was spent manually collating supporting documentation

such as timesheets.

Further delays were caused by a lengthy process creating copy

invoices in response to customer requests.

Debtor days increased as a result.

Af*e(

Invoicing delays have been eliminated as timesheets are now

automatically attached to invoices.

Payment queries and copy invoice requests are now turned

around much faster, as all invoices are available online and can

be printed by credit controllers with a single click.

Debtor days are at their lowest level ever, and the credit control team

has started receiving bonuses for exceeding targets.

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