Assessment Team Introductions Team Leader: Name, Org, x years
Software Team Member: Name, Org x years Software
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Assessment Purpose Assessment of organizations software
development process and improvement process Independent Progress
Check Drives continuous improvement Effectiveness of continuous
improvement team Institutionalization of processes created (since
the last assessment) Findings drive action plan Sharing of best
practices
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What the assessment team needs from you A Candid Discussion
with all the Assessment Participants (All Interview Groups, etc.)
covering Goals and Expectations and some other key issues: No
Punishment, no personal attribution for opinions and findings
discussed during group interview sessions, positive attitudes
Openness and honesty is expected Collaborative effort to assess the
organization
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Assessment Definition Appraisal of software development
processes by objective team (4 assessors) 3 external assessors
& 1 internal assessor Self-assessment for organizations to
internally measure improvement progress
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Assessor Qualifications Collectively, assessment team must have
25 years of software development experience At least one member
with 6 years project management experience Lead Assessors must have
10 years software development experience Direct experience in
multiple KPAs Three external assessors & 1 internal assessor,
each with CMM knowledge training, & experience
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Assessment Scoring KPAs scored on a 0-10 scale Scored on 18 CMM
KPAs Score is based on KPA Goal Satisfaction CMM Score is a
Maturity Level (2,3,4, or 5)
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On-site Scoring Rating System(s) Explanations Satisfied: The
organizations practices associated with the CMM component are
implemented and institutionalized either as defined in the CMM or
with an adequate alternative. Not satisfied There are significant
weaknesses in the organization's implementation and
institutionalization of practices associated with the CMM
component, as defined, and no adequate alternative is in place Not
applicable The CMM practices associated with the CMM component are
not applicable in the organization environment Not rated The
associated assessment findings do not meet coverage criteria, or
the CMM component falls outside the scope of the assessment
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KPAs for Maturity level 2 Repeatable KPAsGoal 1Goal 2Goal 3Goal
4 Fully Satisfied Not Satisfied Not Applicable Not Rated
Requirements management Project planning Project tracking and
oversight Software subcontract management Software quality
assurance Configuration management
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KPAs for Maturity Level 3 Defined KPAsGoal 1Goal 2Goal 3Goal 4
Fully Satisfied Not Satisfied Not Applicable Not Rated Organisation
process focus Organisation process definition Training program
Integrated software management Software product engineering
Intergroup co-ordination Peer reviews
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KPAs for Maturity Level 4 Managed KPAsGoal 1Goal 2Goal 3Goal 4
Fully Satisfied Not Satisfied Not Applicable Not Rated Quantitative
Process Management Software Quality Management
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KPAs for Maturity Level 5 Optimising KPAsGoal 1Goal 2Goal 3Goal
4 Fully Satisfied Not Satisfied Not Applicable Not Rated Defect
Prevention Technology Change Management Process Change
Management
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Motorola KPAs Goal 1Goal 2Goal 3Goal 4 Fully Satisfied Not
Satisfied Not Applicable Not Rated Security & Disaster Recovery
Motorola Quality Metrics
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Ratings of Assessment The CMM level is: Level A MAJOR
ACHIEVEMENT!
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Assessment Outputs CMM maturity Level Strengths of Organization
Findings for Organization (Opportunities) For each KPA: referenced
to KPA goal Subsequent action plan addresses the findings
Recommendations All Outputs aggregated at organization level
On-site Assessment Process Functional area discussions
(typically 4 groups) Project Leaders (PLs),
Engineers/developers/Testers (FAR1), Sponsors or Managers &
other key people affecting software process (Mgrs & other key
people) Software process Engineering (SEPG)/ SQA/Configuration
Management (CM), & System Administration (FAR2)
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On-site Assessment Process (cont.) Functional area discussions
Covers Goals, expectations, & other key issues Cross sample of
representatives Groups of 6-10 representatives 2 to 3 hour
discussions with opinions & findings Collaborative effort with
organization Review of defined & documented process Review of
evidence (application of defined process)
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On-Site Schedule
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Managers Software Quality Assurance Organization Process Focus
Organization Process Definition Training Program Intergroup
Coordination Quantitative Process Management Software Quality
Management Motorola Quality Metrics Project Leaders Requirements
Management Software Project Planning Software Project Tracking and
Oversight Software Configuration Management Integrated Software
Management Software Product Engineering Peer Reviews Defect
Prevention CMM KPAs to Consider for Groups
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FAR1 Requirements Management Software Project Planning Software
Project Tracking and Oversight Training Program Integrated Software
Management Software Product Engineering Intergroup Coordination
Peer Reviews FAR2 Software Quality Assurance Software Configuration
Management Organization Process Focus Organization Process
Definition Quantitative Process Management Software Quality
Management Technology Change Management Process Change Management
Motorola Quality Metrics CMM KPAs to Consider for Groups