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Out of Sight, Out of Mind: Using Content to Create Community for Online Students

Date post: 07-Nov-2014
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Online degree programs offer people the chance to "attend" college from anywhere in the world, at anytime. It's a huge opportunity for content to shine: How do you use it to connect with students who will never set foot on campus? How do you create a sense of community that's real when the experience is virtual? Learn how the country's largest public university used content strategy to reach and engage with thousands of prospects and students, all online.
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OUT OF SIGHT, OUT OF MIND using content to create community for online students OUT OF SIGHT, OUT OF MIND OUT OF SIGHT, OUT OF MIND
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Page 1: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

OUT OF SIGHT, OUT OF MIND using content to create community for online students

OUT OF SIGHT, OUT OF MIND OUT OF SIGHT, OUT OF MIND

Page 2: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

Sarah Krznarich | @krznarich Former Director of Student Engagement, Arizona State University Online Director of Content Strategy, ethology

Lynsi Freitag | @lynsifreitag Content Strategist, Arizona State University President, Carniel Communications

Sarah Krznarich | @krznarich Former Director of Student Engagement, Arizona State University Online Director of Content Strategy, ethology

Lynsi Freitag | @lynsifreitag Content Strategist, Arizona State University Marketing Consultant and Writer

HELLO!

Page 3: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

“Online learning is not the next big thing. It is the now big thing.”

Donna J. Abernathy

Page 4: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

“The ground is shifting under us in higher education.”

Kevin Reilly

Page 5: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

THE EDUCATION TRANSFORMATION

Page 6: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

BIG BUSINESS.

Page 7: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

Sarah Krznarich | @krznarich Former Director of Student Engagement, Arizona State University Online Director of Content Strategy, ethology

Lynsi Freitag | @lynsifreitag Content Strategist, Arizona State University President, Carniel Communications

HELLO?

Page 8: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

University

Degree Program

Courses

Tribe

LAYERS OF COMMUNITY

Page 9: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

Prospective Student

New Student

Current Student

Alumnus

STUDENT LIFECYCLE

Page 10: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

REMEMBER VIEWBOOKS?

Page 11: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

THEY DON’T.

Page 12: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

FOCUS YOUR CONTENT.

Page 13: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

   

USE YOUR DATA.

Page 14: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

USE YOUR DATA.

Page 15: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

START SMALL & EXPERIMENT.

Page 16: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

CONNECT THE STUDENT WITH THE SCHOOL.

Page 17: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

FLEXIBLE UTILITY.

Page 18: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

ASYNCHRONOUS & VARIED.

Page 19: Out of Sight, Out of Mind: Using Content to Create Community for Online Students
Page 20: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

THERE BE DRAGONS LEGACY IN THEM HILLS!

Page 21: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

THE DEVIL’S IN THE DETAILS.

Page 22: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

CONSIDER EVERYTHING.

Page 23: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

CONNECT STUDENTS WITH STUDENTS.

Page 24: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

KNOW WHERE THEY ALREADY ARE.

Page 25: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

HEATHER CHAMP

“Communities happen when users are given tools to use their voice in a public & immediate way, forming intimate relationships over time.“  

Page 26: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

CREATE A SENSE OF PLACE.

1. Ongoing Engagement 2. Adjunct Part of their Life 3. Goal-oriented, versus lifestyle

Page 27: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

ONGOING ENGAGEMENT

Page 28: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

ADJUNCT PART OF THEIR LIVES

Page 29: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

GOAL-ORIENTED

Page 30: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

THERE BE DRAGONS OPPORTUNITIES IN THEM HILLS!

Page 31: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

STICK WITH THE BASICS.

Page 32: Out of Sight, Out of Mind: Using Content to Create Community for Online Students

Sarah Krznarich | @krznarich Former Director of Student Engagement, Arizona State University Online Director of Content Strategy, ethology

Lynsi Freitag | @lynsifreitag Content Strategist, Arizona State University President, Carniel Communications

@krznarich

@lynsifreitag designed by @rebekahcancino

THANK YOU!


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