Outlook 2013 &

2010 Lync Messanger

Outlook 2013

Ribbon

NavigationPane

MessageView

ReadingPane

Tabs

Status Bar

Setting Options

Customizing Your View

Modify the Navigation Pane

Modify the Reading Pane Layout

Automatic Replies

Creating a Message

Addressing Recipients

Delivery Options

Save a Draft

Reply to an Email

Create Rules1

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Use Quick StepsQuick Step Action

Move to: Moves the selected message to a mail folder that you specify and marks the message as read.

To ManagerForwards the message to your manager. If your organization uses Microsoft Exchange Server, your manager's name is detected in the Global Address List (Global Address List: The address book that contains all user, group, and distribution list e-mail addresses in your organization. The administrator creates and maintains this address book. It may also contain public folder e-mail addresses.) and inserted in the "To" box, or you can specify the recipient.

Team E-mailForwards the message to others in your team. If your organization uses Microsoft Exchange Server, your team members names are detected in the Global Address List (Global Address List: The address book that contains all user, group, and distribution list e-mail addresses in your organization. The administrator creates and maintains this address book. It may also contain public folder e-mail addresses.) and inserted in the "To" box.

Done Moves the message to a specified mail folder, marks the message complete, and then marks it as read.

Reply & Delete Opens a reply to the selected message, and then deletes the original message.

Create New Create your own Quick Step to execute any sequence of commands, name it, and then apply an icon to help you identify it.

Search

Search Folders

Set Up Delegation

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Open Another User’s Inbox

Calendar

Views

View Description

Day Displays daily view

Work Week Displays work days of the week

Week Displays the full week

Month Displays full month

Schedule View Horizontal view great for viewing multiple calendars

Schedule a New Meeting Using Outlook

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1. In the calendar view, click New Meeting button.

2. The meeting dialog box appears. Select Invitees, enter a subject and select a date and time. (Optional: Set Reminder, Categorize)

3. To send the meeting invite, click Send.

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Check Invitees Schedule

Recurring Events

Responding to a Meeting Invite

Tracking Options

Cancel a Meeting

Create an Appointment

Recurring Entries• Recurring entries do migrate. However, please be

aware that recurring events that migrated to Outlook 2013 may have issues.

• If you are the meeting organizer and cannot modify a migrated recurring event or are having issues with an event, please delete the event and recreate it.

Sharing Calendars

Open Another User’s Calendar

Group Calendars

Calendar Permissions

Manually Add a Contact

Automatically Add Contact • You can quickly add a contact to your address book

from an email by simply right-clicking on the contact name and select “Add to Outlook Contacts”.

Create Contact Group

VCards

Outlook Web App (OWA)

Navigation

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Setting Options1 2

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Automatic Replies (Out of Office)

Features That Outlook Client Has But OWA Does Not

Items that can only be VIEWED in Outlook Web App You can view search folders in OWA, you just can’t create them in OWA Notes and journal can only be viewed in OWA, not created

Features in Outlook client, but not in Outlook Web App .pst files (archives) Voting buttons Propose new time for meetings Customize the navigation pane in Outlook Customize the to do bar Customize Outlook today Customizing date on Flags Secondary time zones in calendar Pasting inline images Quick Steps Task Requests Control of Delegation Permissions Templates

Lync 2010

Set Presence/Automatic Presence

Click here to set your presence.

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  PRESENCE STATUS DESCRIPTION

Available Online and available.

Busy You are in a Lync call or according to your Outlook Calendar, you are in a meeting.

Do not disturb

You do not want to be disturbed and will see conversation notifications only if they are sent by someone in your Workgroup.

Be Right Back

You are stepping away from the computer for a few moments.

Appear Away

Offline

Your computer has been idle for a period of time.

You are not signed in.

  Sign Out Signing out will end the Lync session associated with your user ID, but Lync continues to run in the background. When you sign out, the sign in window will appear.

  Exit Exiting will end your Lync session and will shut down Lync on your computer.

What’s Happening Today?

Create a Group

Search for Contacts

Send an Instant Message

Reply to an Instant Message

Attach a File

Lync 2010 Enterprise Voice

Share Your Desktop

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