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Outsourcing, partners or suppliers?

Date post: 14-Jan-2015
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What should you outsource, and what do you need to do in-house? How to segment the vendors that you need? What vendors do you need right when you start, and what vendors will you need as you grow? How do you recruit and select the important vendors? What are tips and tricks to manage vendors in order to ensure a consistent level of quality? How do you fire and replace under-performing vendors? What are common mistakes made when dealing with vendors?
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idea to * Outsourcing 1-o-1 In house, Partners or Suppliers? francesco fullone [email protected] @fullo / @ideato
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Page 1: Outsourcing, partners or suppliers?

ideato*

Outsourcing 1-o-1In house, Partners or Suppliers?

francesco [email protected]

@fullo / @ideato

Page 2: Outsourcing, partners or suppliers?

ideato*

outsourcing  

present participle of out·source (Verb)

1.Obtain (goods or a service) from an outside supplier, esp. in place of an internal source.

2.Contract (work) out.

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supplier  

sup·plier

1.someone whose business is to supply a particular service or commodity.

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business partnership  

bɪzˌnəs ˈpɑːtnəʃɪp1.A legal form of business operation between two or

more individuals or companies who share activities and profits.

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The reasons to outsource

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The reasons to outsource

We don’t have enough... (manpower, knowledge, time)

We want to focus on business critical stuff

We don’t have enough money to do in house

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business critical stuff/knowledge

Risky Outsource

Page 8: Outsourcing, partners or suppliers?

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introduce “Technical Debt” === worst

outsourcing model, ever

Man renting

Page 9: Outsourcing, partners or suppliers?

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Partners or Supplier?

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Partners or Supplier?

strategic assets

good forcommodities

(ie. adsl)Collateralactivities(website?)

easy to replace

Shareknowledge

(may) shareyour vision

(may) sharerisks

Don’t doyour work!

Need (some)remuneration

highquality (?)

No realtimeavailability

Page 11: Outsourcing, partners or suppliers?

ideato*

Partners or Supplier?

strategic assets

good forcommodities

(ie. adsl)Collateralactivities(website?)

easy to replace

Shareknowledge

(may) shareyour vision

(may) sharerisks

Don’t doyour work!

Need (some)remuneration

highquality (?)

your employees,

too

No realtimeavailability

Page 12: Outsourcing, partners or suppliers?

ideato*

to do doing done

Integrate processes

Page 13: Outsourcing, partners or suppliers?

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to do doing done

Integrate processes

Do the outsourcershares your processes?

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Use your partners to help your staff improvement

Knowledge “renting”

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Discussion time!

Page 18: Outsourcing, partners or suppliers?

ideato*

Questions?skype: ffullone

twitter: fulloemail: [email protected]


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