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OVERVIEW OF THE LICENSING APPLICATION AND INSPECTION PROCESS IN THE WESTERN CAPE Mr Ndoda Mavela, Deputy Director: Licensing & Inspectorate Public Private Health Forum (PPHF) Meeting | Friday, 2 June 2017
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Page 1: OVERVIEW OF THE LICENSING APPLICATION AND INSPECTION ...

OVERVIEW OF THE LICENSING APPLICATION

AND INSPECTION PROCESS IN THE WESTERN CAPE

Mr Ndoda Mavela, Deputy Director: Licensing & Inspectorate

Public Private Health Forum (PPHF) Meeting | Friday, 2 June 2017

Page 2: OVERVIEW OF THE LICENSING APPLICATION AND INSPECTION ...

© Western Cape Government 2012 |

Objectives Of Regulation

To improve access, cost efficiency and quality of care

To promote public, staff and patient safety

To integrate the resources of public & private sectors

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© Western Cape Government 2012 |

Why PN 187?

Previous regulations (R158) outdated

New care patterns (step down, rehabilitation, sub-acute clinics & obstetrics units)

needed to be brought within the ambit of the regulations

Criteria be made more explicit & transparent

Allows for public comments on applications

Greater flexibility in re-location of facilities

Modernize the physical standards (Annexure B)

Create provisions for reporting of information

Built in efficiency standards in processing applications

Revised structures for adjudicating applications

Create provisions –application fees, penalties ++

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© Western Cape Government 2012 |

Criteria used in the Western Cape Adjudication Process

Consistent with health service planning and development

Equitable distribution and rationalization of health services

Mix public/private services. Mix of levels of care

Optimal use of spare capacity in public sector .

Bed-population ratios:-

Public : private pop. Split (80:20 Nat. norm)

Public: private split = 65:35 (Rural)

Public: private split = 75:25 (Metro)

3 beds / 1000 population

Need = actual beds: norm by drainage area

Availability of alternate services

Promotion of quality services

Advancement of persons (Employment Equity Act, 1998)

Perverse incentives

Geographical = Health district / appropriate drainage area

Spare capacity within the public sector

Any particular factors specific to the application was considered

Consistency in our approach is important

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© Western Cape Government 2012 |

Application Process

Formal application on prescribed form

HOD reviews application within 30 days of its receipt

Published in 2 newspapers and the provincial gazette

Public given 30 days to comment on the application

If comments are received, HOD must inform applicant within 10 days of lapse of

comment period, of such comments

Applicant entitled to respond to comments ( within 25 days of receipt of HODs

notice)

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© Western Cape Government 2012 |

Role of PHEAC & HOD

The committee must within 90 days of receiving and application

recommend:

Approve or reject ; or

Conditionally approve

HOD must within 10 days of receiving Committee’s decision either:

Confirm Committee’s decision;

If appropriate, reverse the Committee’s decision;

Amend the conditional approval ;

Refer an application back to the Committee if deemed necessary

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© Western Cape Government 2012 |

Right of Appeal

Applicant may appeal to the Minister within 7 days of receiving notification from

HOD.

Minister may appoint 3 person who are not departmental employees to advise

him on the appeal (Appeals Committee)

Appeal must be finalized within 90 days of its receipt.

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© Western Cape Government 2012 |

Inspection of Facilities

Approved facilities – must be inspected before a certificate of registration will be

issued

Existing facilities – annual inspections

Annexure B – structural and installation requirements

Adhoc inspections – complaints

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© Western Cape Government 2012 |

Current Fee Structure (Under Review)

R5000 per new application

R100 per bed / per annual inspection

R500 per major theatre

R300 per minor theatre, endoscopy suite, cardiac cath lab, delivery room etc.

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© Western Cape Government 2012 |

Challenges experienced within PN187:

10 WCG-PPT Slide Gallery-01112012.pptx

Applications submitted by property developers rather than healthcare operating

companies/PHE experienced applicants – lack of PHE management insight

Applicants who may be new service providers in WC not making use of DOH

assistance offered regarding interpretation of R187 application processes

(different to Reg. 158)

Late and /or non-submission of building plans, leading to lapse of approval by

operation of law

Lapse of approval due to visible building activities not commenced within 12

period as per PN 187 by operation of law

Health establishments not commissioned in full / in part once approved

Incorrect reference numbers on invoices/payments by PHEs post inspections

conducted

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Licensing of Community Mental Health Facilities

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© Western Cape Government 2012 |

Licensing of Community Mental Health Facilities

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Legislative Framework

Mental Health Care Act 17 of 2002 and Regulations 15 of 2004

Guidelines for the licensing of CMHF, 2008

Purpose

Licensing of community facilities which provide residential or day-care facilities to

5 and more people with mental disorders as provided in regulation 43 (1) of the

General Regulations to the Mental Health Care Act, (17 of 2002).

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© Western Cape Government 2012 |

Application Process - 1

Head of Department – 90 days to adjudicate

If refused, Head of Department:

• Must provide written reasons

• Inform applicant of the right to appeal

Appeal to be submitted to the Minister of Health within 10

days of receipt of outcome

Minister has 60 days to consider application

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© Western Cape Government 2012 |

Application Process - 2

Prior to the issuing of a license service to be inspected by a duly

authorised inspecting officer

Minimum requirements to be met in terms of Section 15 of the Guidelines:

• Governance

• Clinical Management

• Human Resources

• Physical Environment: Guiding principles for infrastructure requirements

• Specifications for design, layout and finishes

• Safety and Security

• Services

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© Western Cape Government 2012 |

Registered and Operating Community Mental Health Services

15

Status Total

Registered Facilities 146

Operating Facilities 139

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Western Cape Ambulance Services Act

3, 2010

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© Western Cape Government 2012 |

Purpose of the Act

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To improve patient centred care using norms and standards

To regulate ambulance services to ensure patient and public safety

Complaints received from the public regarding emergency medical services in

an unregulated fashion

‘Fly by night’ ambulance services operating - not adequately equipped to

provide safe pre-hospital emergency care to all members of the community

In the absence of National legislation the Western Cape drafted and

promulgated the Ambulance Service Act 3, 2010

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© Western Cape Government 2012 |

Application Process

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On receipt of an apllication with the R10 000 license application fee

Advertised in two newspapers for public comment + sent to relevant local

municipalities – 30 days for comments .

The application will be considered by the Head of Department and upon

approval; the applicant may proceed to procure premises, vehicles, and

employ staff.

After an inspection – if compliant, a license certificate as well as tokens for the

vehicles will be issued.

If refused an appeal may be lodged with the Minister of Health within 14 days

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© Western Cape Government 2012 |

Other provisions to note

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17(1) : An ambulance service must appoint a person who is qualified and

registered to at least intermediate life support level to manage and supervise the

service.

17(2) (f) ensure that no patient is ever refused care or transport by the ambulance

service on the basis of that person’s inability to pay for the care or transportation;

18. (1) The Head of Department must designate a staff member of the

Department to manage mass casualty incidents.

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Current Situation : Ambulance Services

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© Western Cape Government 2012 |

Licensed Ambulance Services in the Western Cape (May 2017)

21

Public Sector Private Sector Combined Totals

Ambulance

bases

49 64 113

Ambulances 261 112 373

Response

vehicles

50 62 112

Rescue vehicles 41 1 42

Aircraft

3 0 3

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Concluding Remarks

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© Western Cape Government 2012 |

Concluding Remarks

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The WC has done well to put in place :

• An explicit regulatory framework

• Create an efficient administrative capacity

• Has a tried and tested machinery developed over more than a decade.

• The lessons from PHE have been applied to Ambulance Services.

It could be argued that the regulations have been effective in maintaining stds

but limited in achieving an equitable distribution of private hospital bed and

services

The future situation will be impacted by :

• The NHI proposes to contract both private and public accredited services and

will have major implications for the planning, configuration and utilization of

health services in all areas.

• The National Department is in the process of promulgating national EMS act and

regulations.

Page 24: OVERVIEW OF THE LICENSING APPLICATION AND INSPECTION ...

Tel: Fax:

www.westerncape.gov.za

Contact Us

Ndoda Mavela

Deputy Director: Licensing and Inspectorate

+27 (0)21 483 3303

[email protected]


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