OW

NER

’S M

AN

UA

L

OWNER’S MANUAL

By selecting a Haiku® fan, you’ve chosen quality design, heightened comfort and effortless conservation. Use this guide to discover everything your fan can do. Please contact us with any questions you may have by calling 1-855-MY-HAIKU, or visit us at haikuhome.com to learn more about Haiku.

Watch tutorial videos at haikuhome.com/service

View step-by-step instructions on using Haiku Home app features at bigassfans.com/onlineguides/haikuhomehelp/content/helptopics/haikuhomehelp.htm

Before You Start

Obtain your Wi-Fi router SSID and password For help, contact Haiku Customer Service at 1-855-MY-HAIKU.

Install and test your fanMake sure the power is on! Use the provided remote to test fan functionality. See the fan installation guide for instructions on properly installing your fan.

Fan models: K3150, S3150, K3127, S3127, B3213Updated to iOS app version 2.0 and Android app version 2.0.

1

Set up Your AppInstall your Haiku products. Follow the instructions and safety guidelines provided in the installation guide.

Download the Haiku Home app. Search for “Haiku Home” in your preferred app store and download the app to your iOS or Android device.

Accept the terms and conditions. Open the Haiku Home app. When prompted, tap Get Connected. Tap Accept and Continue to agree to the Terms of Service.

1

2

3

4

5

6

7

8

Connect to your Haiku product. When prompted, follow the on-screen instructions. The product will flash its LED indicators to identify itself.

Set up your Haiku product. Tap Set It Up. The app will ask you to name your product and specify the room in which it is located. For fans, you will be prompted to specify the distance between the fan’s airfoils and the floor.

Connect to your Wi-Fi network. Follow the on-screen instructions to connect your product to your network.

Add more Haiku products. Tap Add Another Device when prompted and follow the on-screen instructions. When you are finished, tap Finished Adding Devices.

Congratulations! Your Haiku products have been connected. Customize your app settings to your daily activities. To connect more products, tap Connect A Device in the Settings menu.

Create a Haiku Home account. When prompted, tap Create An Account and follow the on-screen instructions. Tap Start Using Haiku Home. Write your password here for future reference.

9

2

SchedulingSets precise schedules for fan control modes

Motion SensorDetects when you enter or leave a room, turning the fan and LED light on and off automatically

Haiku Home AccountCreate a Haiku Home account to automate your comfort using SenseME™ Technology.

Works with Nest®

SenseME Technology works with the Nest® Learning Thermostat™ to switch from Smarter Cooling to Smarter Heating when Nest switches to Cooling or Heating Mode, saving you up to 30 percent on your heating and cooling costs.

Haiku Home App FeaturesSmart ModeAlternates between Smarter Heating and Smarter Cooling to maintain comfort and maximize energy savings

Sleep ModeResponds to changing conditions to provide customized comfort all night long

Whoosh® ModeSilently varies fan speed to mimic cooling natural breezes

RoomsGroup multiple Haiku products in the same space for synchronized operation

3

Works with NestWith your Haiku Home account, you can pair your Haiku products with your Nest Learning Thermostat to increase energy savings and live more comfortably.

1 Set up your Nest account. Follow the instructions included with the Nest Thermostat. Keep the password handy—you will need it later.

Access your Haiku Home account. Open the Haiku Home app and tap My Haiku Home Account in the Settings menu. Follow the on-screen instructions to create your account.

→ If you already have a Haiku Home account, tap Works with Nest.

Select Works with Nest. Follow the on-screen instructions. You will be asked to log in to your Nest account and authorize the connection.

2

3

Scan for step-by-step instructions

75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚

75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚ 75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚ 75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚ 75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚ 75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚

Dining

Dining

Dining

Dining

Dining

Dining

Dining

Dining

Dining

Dining

Dining

Dining

Dining

4

Control the room

Neststatus

Settings menu

Room status

Main Control Screens

Adjust Nest Thermostat

Adjust fan speed or light brightness

Brightness

Room name

Active feature (teal)

Inactive feature (dark grey)

Fan speed

Home Screen Room Control Screen

Tap a feature icon to access the feature control screen.

The Nest Leaf Logo™ appears if the current temperature is saving energy.

Enabled features

Settings menu

5

Scan for step-by-step instructions

RoomsSimultaneously control all Haiku products in the same space using the Haiku Home app.

How to Use ItEach time you connect a new Haiku product to the app, the app will ask you to specify the room in which it is located. After connecting your products and setting up rooms, use the app to control all the products you added to the room.

On the Rooms & Devices screen, you can add and rename rooms or move products to a different room. To access a product’s Configuration Details, tap the product name on the Rooms & Devices screen.

To individually control products, create a new room for each product. For example, create Great Room Fan 1 and Great Room Fan 2 to indicate two fans in the same space.

Add rooms or move products to a different room

View or adjust product Configuration Details

Edit the room name and type

6

Smarter Cooling, Smarter Heating, or Works with Nest

Your ideal comfort level

Fan will not exceed these speed settings during Smarter Cooling

Smart ModeSmart Mode takes advantage of the fan’s onboard sensors and microprocessors to monitor and adjust to room conditions like temperature and humidity. That means your fan knows when it gets warmer or cooler as the day (or night) goes on.

The light doesn’t respond to Smart Mode, but you can set it to turn on automatically when you enter a room with the Motion Sensor.

Scan for step-by-step instructions

7

Smarter CoolingSet your ideal temperature, and the fan will automatically adjust to find the most comfortable speed during Smarter Cooling. Be sure to set your minimum and maximum fan speeds.

Smarter HeatingSmarter Heating saves you up to 25 percent on your heating bills by recirculating the heat trapped at the ceiling. When you enter the room, your fan will spin slowly, gently pushing hot air down to your level without creating a draft. When you leave the room, Smarter Heating will signal the fan to speed up, fully mixing the warm air in the space.

Works with NestYou can wirelessly connect your Haiku fan to your Nest thermostat for even more energy savings. Nest will automatically signal the fan to switch from Smarter Cooling to Smarter Heating when your thermostat switches to Cooling or Heating Mode.

8

SchedulingSchedule an event to include an app feature when you know you’ll be needing it—or not needing it. Have the lights turn on while you’re on vacation or turn off the motion sensor at night.

How to Use ItTo schedule an event, tap the + icon in the upper left corner of the screen.

Event time

Event days

Enabled features when the event starts

Brightness level

Turn on the fan at the event time

Turn on the light at the event time

Delete event

Scan for step-by-step instructions

75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚

75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚

9

Sleep ModeSleep Mode lets you choose unique fan settings for personalized nighttime comfort. When Sleep Mode is on, all other features are disabled—nothing should disturb your sleep, so this makes sure your fan won’t, either.

How to Use ItWhen you are ready to fall asleep, toggle Sleep Mode in the app or press the Sleep button on the remote. The fan will adjust to achieve your ideal comfort level throughout the night.

When you wake up, tell the app you are awake by toggling Sleep Mode in the app or pressing the Sleep button on the remote. The fan will resume the speed it was at before you went to sleep, and the light will turn on, if enabled.

Activate Sleep Mode

When you wake up, the light will turn on at this level. If you don’t want the light to turn on, disable it here.

Ideal sleeping temperature

Fan will not exceed these speed settings

Scan for step-by-step instructions

75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚

10

Motion SensorThe motion sensor detects when you enter or leave a room, turning the fan or light on and off automatically.

How to Use ItSchedule the motion sensor to disable when you know you’ll be

away from home so that it doesn’t turn on every time the cat walks into the room.

When the motion sensor is enabled for a room in the app, all fans and

lights in the room will simultaneously turn on or off when motion is detected. Use this feature in larger spaces instead of turning on the fans and lights each time you enter the room.

Fan will automatically turn on or off

Light will automatically turn on or off

After you leave the room, the fan or light will turn off after this number of minutes.

Scan for step-by-step instructions

75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚

11

Whoosh ModeWhoosh Mode silently varies the fan speed to mimic cooling natural breezes.

How to Use ItEnable Whoosh Mode on hot summer days when you want to enjoy some fresh air.

Enable Whoosh Mode

Scan for step-by-step instructions

75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚

75˚ 76˚ 77˚ 78˚ 79˚ 80˚ 81˚

Dining

Dining

Dining

Dining

12

NestPair your Nest Learning Thermostat with your Haiku fan to keep your home more comfortable while saving energy. Increasing your thermostat setpoint by one degree can increase your energy savings by up to five percent!

How to Use ItTap your Nest Thermostat on the app Home screen. You can adjust the Nest Mode, HVAC Mode, and temperature.

The Nest Leaf Logo appears when you choose a temperature that will save energy.

Room and current temperature

Home/Building

Heat, Cool, or Heat & Cool

Switch between Home and Away*

Scan for step-by-step instructions* Nest’s Away Mode feature will turn off your HVAC

until the set temperature is reached.

13

Updating Your Haiku ProductsWhen new or enhanced features are available, we’ll let you know. Just tap See Update when the alert appears on the screen. You can update all of your products at once, or you can select products to update individually. Updates can take a few minutes, so leave the app open to make sure everything downloads completely. During an update, the app will display the progress and the approximate time remaining.

Want to avoid the hassle of manually updating your Haiku Home app? Set your mobile device to allow automatic updates.

If you want to wait to update, tap Later. When you’re ready to update, tap Firmware Update in the Settings menu.

What version do I have?To find out what version of the app you have installed, check your mobile device’s app settings. To check your Haiku product firmware versions, tap Firmware Update in the Haiku Home app Settings menu.

Power

Light

Adjust fan speed

Sleep

Timer

Clear

Whoosh

Adjust light

14

Remote ControlWhen you can’t find your mobile device, use the provided remote to control your fan and light. The Haiku fan remote control operates on a CR 2025 3 V lithium battery. If you need to replace the battery, please properly dispose of the old battery.

PowerTo turn the fan on or off or reset the fan’s speed, press the Power button. The fan will automatically start at the last operating speed.

SpeedTo change the fan speed, use the Speed arrow buttons.

LightTo turn the light on or off, press the Light button. Use the Light arrow buttons to control the brightness.

TimerTo set the Timer, press the Timer button 1–7 times (once for each hour) to program the end time. The fan will run at the last speed setting until the time period ends.

WhooshTo activate Whoosh Mode, set the maximum fan speed using the Speed arrow buttons, and then press the Whoosh button.

SleepTo enable Sleep Mode, press the Sleep button to activate your Sleep settings. When you wake up, press the Sleep button to activate your Wake Up settings.

15

Troubleshooting 1-855-MY-HAIKU (1-855-694-2458) www.haikuhome.com/service

Our Customization Specialists are available to help you customize your app settings. But before contacting Customer Service, review the tips listed below. For additional help with the Haiku Home app, visit haikuhome.com/senseme/faq

Issue What to do

The fan will not start.

✓ Verify that supply power is adequate. Check your circuit breaker or fuse and wall switch for functionality.

✓ Make sure that all wires are securely connected and the fan is properly wired and grounded.

The fan is noisy during operation. ✓ Check all mounting and fan hardware. If loose, tighten.

✓ Make sure there are no fan parts rubbing on the motor unit when the fan rotates.

The fan jerks upon startup. ✓ This is normal and may happen occasionally upon startup. An initial

slight jerking forward and backward does not affect fan operation.

How do I silence the fan beep or turn off the LED indicators?

✓ Tap Rooms & Devices in the Settings menu, and then tap the fan name. Toggle Fan Beep or LED Indicators to disable them.

16

Issue What to do

The fan wobbles.

✓ For H Series fans, remove the airfoil to ensure the sticker on the airfoil matches the sticker on the fan tab. For I Series fans, remove the lower cover and ensure the sticker on the bottom of the airfoil matches the sticker on the fan tab. If the stickers don’t match, move the airfoils to the matching hub attachment points.

✓ Make sure that all mounting hardware is secure and tight. ✓ Make sure that all the airfoils are aligned properly and are securely

fastened to the fan hub. Airfoils must be replaced as a set. Do not replace individual airfoils. If an airfoil is damaged, contact Haiku Customer Service.

✓ If you installed multiple fans, ensure the serial numbers on the airfoils match the serial number on the fan hub.

How do I reverse the fan?

✓ Turn off the fan. When the fan is at a complete stop, tap Rooms & Devices in the Settings menu, and then tap the fan name. Toggle Reverse Fan. Haiku Home does not recommend reversing your fan. Instead, enable Smarter Heating during the winter to recirculate heat trapped at the ceiling and save energy!

My Haiku product will not connect to my new Wi-Fi router.

✓ Tap Connect A Device in the Settings menu to connect your Haiku product to the new Wi-Fi network the same way you did when you first installed the product. Make sure you know your new Wi-Fi SSID and password.

17

Issue What to do

Why are the LED indicators flashing?

✓ If the fan LEDs are flashing repeatedly, your fan has lost connection with your Wi-Fi network. This is different from the LEDs lighting up in unique patterns, which indicate different operating modes. To view a tutorial video showing the fan LED patterns, visit haikuhome.com/service

✓ Make sure the switch is turned on if you installed the fan on a switched circuit. Do not turn the switch off at any time to ensure the fan consistently operates properly.

I don’t see my Haiku products in the app.

✓ Check the Wi-Fi settings on your mobile device to make sure you’re connected to the correct Wi-Fi network. If your mobile device is not connected to the same network as your Haiku products, you won’t see your products in the app.

How do I reset the fan settings to the defaults?

✓ Press Whoosh, Whoosh, Clear, Timer, Power on the remote. After the reset, reconnect the fan to the Haiku Home app by tapping Connect a Device in the Settings menu.

18

Annual Fan MaintenancePlease take a few moments each year to perform the following preventative maintenance procedures on your fan to ensure its safe and efficient operation. If you have any questions, require assistance with your fan, or need replacement parts, please contact Haiku Customer Service at haikuhome.com/service

☑ Check Safety CableCheck that the safety cable is properly installed by sliding the wiring cover and the wiring cover trim down the extension tube, and then examining the safety cable and hardware.

☑ Secure HardwareMake sure the mounting hardware and the hardware securing the airfoils to the fan hub are securely fastened.

☑ Check WiringMake sure the wire nuts are secure and the ground wire is securely connected.

☑ Clean AirfoilsDust the airfoils regularly. If the fan becomes dirty, clean it with a damp cloth and ordinary soap and water. Do not use solvents, gasoline, or any other chemical cleaners! These may cause surface distortion and damage to the fan.

→ If you purchased polished aluminum airfoils, apply a cleaning product appropriate for stainless steel surfaces, such as Pledge® Multi Surface Cleaner, and wipe with a microfiber cloth. Repeat as needed. Please wear the provided gloves when you are handling the airfoils to avoid smudges and fingerprints.

Contact UsUnited States 2348 Innovation DriveLexington, KY 40511+1 855-694-2458haikuhome.com

Canada6300 Northwest Dr, Unit 3Mississauga, ON L4V 1J7, Canada+1 844 924 4277haikuhome.com.ca

Australia/OceaniaUnit 22, 1029 Manly RoadTingalpa QLD 4173, Australia+1 300 244 277 haikuhome.com.au

Asia Pacific18 Tampines Industrial Crescent #06-07Singapore 528 605+65 6709 8500haikuhome.com.sg

East Asia Room 808, Tai Yau Building181 Johnston RoadWan Chai, Hong Kong+852 2836 5808haikuhome.com.hk

Notes

Revision C

© 2015 Haiku Home

Trademarks and Patents

The information contained in this document is subject to change without notice. May be protected by one or more patents listed at bigasssolutions.com/patents

Haiku is a trademark of Delta T Corporation, registered in the U.S. and/or other countries.

iPhone mobile digital device, iPod mobile digital device, App StoreSM online store, and Safari application program are trademarks of Apple Inc., registered in the U.S. and other countries. This document has not been authorized, sponsored, or otherwise approved by Apple Inc.

Nest®, Nest® Learning Thermostat™, and Nest Leaf Logo™ are trademarks or service marks of Nest Labs, Inc., registered in the U.S. and/or other countries.

Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.

OW

NER

’S M

AN

UA

L

OWNER’S MANUAL