Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final

8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final

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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.

Business Continuity Managementin Aerospace Manufacturing

Pam DostBusiness Continuity Program Manager The Boeing Company




Partnering worldwide for mutual growth and prosperity

Global Boeing

Customers in more than 90 countries

"ota re!en#e in 2009$ %&'.( )iion

*0 per+ent of +ommer+ia airpane re!en#e histori+ay from +#stomers o#tsidethe ,nited -tates

Manufacturing ser!ice and technology partnerships with

companies around the world Contra+ts ith 22/000 s#ppiers and partners go)ay

"esearch design and technology#de!elopment centers and

programs in multiple countries

More than $%&000 Boeing employees in '9 states and &0countries

http://www.boeing.com/employment/employment_table.html

http://www.boeing.com/employment/employment_table.html




(nterprise )mplementation )s Comple*

Corporate functions+

Business De!elopment and ,trategy

Communications

(ngineering -perations and Technology.inance/,hared ,er!ices Group/BoeingCapital Corp

1uman "esources/Administration

)nternational

2aw-ffice of )nternal Go!ernance

Go!ernment "elations

3orld#class performance

)ntegrated

Defense

,ystems

Commercial

Airplanes

Deli!ering products and ser!ices to commercial and defense customers




Business Continuity Matters4

-ur shareholders stoc5holders in!estors customers

employees and communities rely on continued operationalsupport and ser!ices

riorities

1 -afe and se+#re go)a/ enterprise operations 1 rote+t assets

1 estore +riti+a )#siness pro+esses and systems

1 ed#+e the ength of interr#ption to )#siness

1 rote+t rep#tation damage

1 Contro media +o!erage 3e.g. o+a/ regiona/ nationa/ go)a4 1 Maintain/ +#stomer/ s#ppier and +omm#nity reationships

1 Contin#ed operations for the Enterprise




Global Corporate Citi6enship

3e ha!e one simple ob7ecti!e at Boeing+ to ma5e the world a

better place 5e re+ogni6e that o#r p#rs#it of that !ision has signifi+ant impa+t on

the indi!id#a +omm#nities here e i!e and ork as e.

O#r empoyees aro#nd the ord i!e and ork in

areas that are at risk of potentia threats Coa)oration ith o+a 7#risdi+tions and

go!ernment agen+ies fa+iitates heathy+omm#ni+ation ens#ring e!eryone is informedand has the most +#rrent and ree!antinformation to make timey de+isions

If e ha!e prepared empoyees/ e ha!eprepared +iti6ens and +omm#nities

Disaster .actsBoeing Domestic 2ocations




Business Preparedness

.ocus+ Critical Business

Processes8 "is5s identified in+

8 Critical Processes

8 -perations

8 Programs

Business Continuity Management

(mergency Preparedness.ocus+ 2ife (n!ironment

Property Assets8 "is5s identified in+

8 (mployee (mergencyProcesses andPreparedness

8 2arge ,cale

(mergency )ncidentManagement

8 (mergency Planning

)T Preparedness.ocus+ Critical ,ystems

and Applications8 "is5s identified in+

8 .unctional Testing

8 Plan De!elopment

8 Plan Currency




BC is li5e buying insurance

People with perfect dri!ing records dri!e their cars e!eryday

and still choose to buy insurance

1 o m#+h risk are yo# iing to a++ept:

3hat critical programs processes systems or operations ifdisrupted could put the company at ris54




"is5 Management

Ass#me the isk3;o Criti+aity4

Identify/ anand Mitigatefor the isk

3igh Criti+aity4

Identify materiaeements of +riti+aity




Business ContinuityApproach

2oss of Building

2oss of Personnel

2oss of ,ystems

2oss of ,uppliers

Nat#ra <isasters3=oods/ #rri+anes/ Earth>#akes/ et+.4 Inf#en6a/ andemi+3A!ian =#/ ?N?4

"errorist "hreats/ Cy)er Atta+ks/ O#tages3rod#+tion systems/ Comm#ni+ationssystems/ =inan+ia -ystems/ et+.4

-#ppiers3-inge -o#r+e -#ppiers/-#ppy Chain disr#ptions/@I" In!entory4

Potential Threats 8 ulnerabilities




"ecent (!ents and Benefits

"educing the negati!e impact of e!ents to the business

-pring 2009 a+ti!ated andemi+ an for ?N? )dentifying understanding and managing multiple and cross#organi6ation e!ents

allows us to ta5e calculated ris5s

=a 2009 N5 region food panning pro!iding in!a#a)e insight into integration

Preparedness Planning pro!es to be in!aluable to sites with ongoing !ulnerabilities

200' 2009 o#ston #rri+anes

2009 Caifornia 5idfires

20?0 I+eand o+ano s#ppy +hain potentia disr#ptions to +riti+a programs

(nhances our ability to a!oid ad!erse impacts to:

rod#+tion +apa)iity

E+onomi+ eath

Corporate Image

Contra+t#a Commitments -afety/ ;ega/ eg#atory

Competiti!e osition

Comm#nity eationships

A reasonable in!estment to reduce impact and speed reco!ery

?0




;ey (lements and Challenges

Go!ernance and compliance

(*ecuti!e sponsorshipcommitment and ownership

"is5 assessment plans

(*ecution plans

(mployee engagement

alidate test and maintain plans

)ntegration -perationali6e




,ummary < 3rap#=p

Prudent and responsible corporations agencies and

communities need to weigh their options when in!esting inbusiness continuity

5hat risk are yo# iing to a++ept: ins#ran+e

5hat is the right )aan+e: +riti+aity

o do yo# in!o!e and engage yo#r teams/ +omm#nities/ agen+ies: 1 rioriti6ation

5hat e!erage do yo# need to keep the moment#m going: go!ernan+e

o do yo# em)ed thinking a)o#t resiien+y as part of the normaoperating rhythm: operationai6e

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Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final

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