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EMV Card Processor Configuration Guide

August 2019 — Revision 7

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Publication Details

PAR Brink POS EMV Card Processor Configuration Guide ii

Publication Details

Copyright Copyright © 2016–2019 by PAR Technology Corporation, Inc. All Rights Reserved. This product and related

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Disclaimer This document is provided for informational purposes only. PAR makes no warranties, either expressed or implied,

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Revision History August 2016, Revision 1: Initial release.

August 2016, Revision 2: Updated Features Matrix to include additional gateway/processor combinations.

October 2016, Revision 3: Updated Features Matrix to include additional features supported by various gateways

and processors.

November 2016, Revision 4: Updated Features Matrix to indicate VeriFone Point Enterprise certification for First

Data.

August 2018, Revision 5: Redesigned Features Matrix, added PAR Pay section.

July 2019, Revision 6: Updated Firewall Port and Exclusion Info.

August 2019, Revision 7: Updated Features Matrix and details for PAR Certified Configurations, content formatting.

PAR Brink POS EMV Card Processor Configuration Guide iii

Table of Contents

Table of Contents Introduction .......................................................................................................................... 1

Features Matrix for PAR Certified Configurations .................................................................................... 2

PAR Pay Setup ....................................................................................................................... 3

Payment Device ........................................................................................................................................ 3

Register ..................................................................................................................................................... 3

Tender ....................................................................................................................................................... 4

Layout ........................................................................................................................................................ 4

Credit Draft Options .................................................................................................................................. 4

Firewall Ports............................................................................................................................................. 5

Whitelist .................................................................................................................................................... 5

Gateway Middleware Installation .......................................................................................... 6

Datacap (Mercury) .................................................................................................................................... 6

Datacap US EMV ................................................................................................................................................... 7

Datacap Canadian EMV ...................................................................................................................................... 13

PAX POSLink (Heartland) ......................................................................................................................... 20

TenderRetail Merchant Connect Multi (MCM) ....................................................................................... 22

Settings Editor Configuration ............................................................................................... 24

Payment Device ...................................................................................................................................... 24

Datacap US EMV and Datacap Canadian EMV ................................................................................................... 24

PAX POSLink ........................................................................................................................................................ 26

TenderRetail MCM .............................................................................................................................................. 27

VeriFone Point (Classic and Enterprise) .............................................................................................................. 28

Register ................................................................................................................................................... 30

Tender ..................................................................................................................................................... 31

Layout ...................................................................................................................................................... 32

Credit Draft Options (PAX POSLink and VeriFone Point Only) ................................................................ 33

Save and Publish ..................................................................................................................................... 34

Register Setup ..................................................................................................................... 35

Taking Credit Card and Debit Card Payments ....................................................................... 37

PAR Pay ................................................................................................................................................... 37

Datacap ................................................................................................................................................... 37

PAX POSLink ............................................................................................................................................ 38

TenderRetail MCM .................................................................................................................................. 39

VeriFone Point (Classic and Enterprise) .................................................................................................. 39

Store and Forward ............................................................................................................... 40

PAR Brink POS EMV Card Processor Configuration Guide iv

Table of Contents

Multiple Payments .............................................................................................................. 40

Voiding Payments ................................................................................................................ 40

Reports ............................................................................................................................... 40

Introduction

PAR Brink POS EMV Card Processor Configuration Guide 1

Introduction EMV stands for Europay-MasterCard-Visa. It is the chipped card technology that allows for more secure

transactions when used in EMV-equipped payment terminals and ATMs. Brink POS supports several

payment processors for accepting EMV card payments.

NOTE: This document only covers EMV payment systems. Non-EMV credit and debit card processing is

beyond the scope of this guide.

The tables on the following pages display information regarding payment gateways, processors, and the

features available to each combination. The rows are:

• Gateway: The “engine” of the payment processing system. This can be software installed on the

POS system, a firmware operating system on the payment device, or an external server through

which the payment data is passed. The Tender Retail, PAX, and Datacap gateways are locally-

installed software; the VeriFone Point Enterprise gateway is a firmware operating system; and

PAR Pay and the VeriFone Point Classic gateway use external servers.

• Processor: The company that processes the payment.

• Payment Device Model: The specific device or devices that the gateway/processor combination

requires.

• Country: The country or countries in which the gateway/processor combination is valid.

• Features: A selection of features that each combination of gateway and processor has.


Introduction

Features Matrix for PAR Certified Configurations GATEWAY PAR Pay Datacap US EMV Datacap Canadian

EMV PAX POSLink Tender Retail

Merchant Connect Multi

VeriFone Point Classic

VeriFone Point Enterprise

PROCESSOR Assorted* Mercury NETePay (Vantiv Integrated

Payments)

Mercury NETePay (Vantiv Integrated

Payments)

Heartland Portico

Chase Paymentech

Vantiv First Data

PAYMENT DEVICE MODEL Assorted* VeriFone VX805 VeriFone VX805 PAX S300 Ingenico iPP320, VeriFone VX820

VeriFone MX915,

VX820, VX805

VeriFone MX915

COUNTRY USA, Canada USA Canada USA Canada USA USA

F E A T U R E S

Adjust payment at register Yes Yes No No No Yes No

Can print signature line on chit Yes No No No No Yes Yes

Cash back on debit No No No No No Yes No

Debit Yes Yes Yes No Yes Yes Yes

Gift card support on device Yes No No No No Pass-through Pass-through

Loyalty input No No No No No Yes Yes

Manual entry Yes No No No No No No

Adjust tip at Register Yes Yes No No No Yes No

Prints chit on device No Yes Yes Yes Yes Yes Yes

Print tip line on chit Yes No No No No Yes Yes

Prompt for CC/Debit at device Yes Yes No No Yes Yes Yes

Prompt for CC/Debit at Register No No Yes Yes No No No

Receipt threshold Yes Yes Yes No No No No

Show items on device No No No No No Yes Yes

Signature capture No No No No No Yes Yes

Store and forward Yes No No No No Yes Yes

Swipe ahead No No No No No Yes Yes * See PAR Pay Information Sheet

Features supported by all PAR certified configurations: ApplePay, bypass PIN, prompt for swipe/tap/insert, refund to CC or Debit, swipe and EMV, tip prompt.

Features supported ONLY by PAR Pay: Device and state management/alerts, display choice of tip percentages, quick chip, real- time reporting, settlement reporting with alerts, toggle EMV on/off, tokenization, virtual terminal, void CC with card not present (via Portal), void Debit with card not present (via Portal).

PAR Pay Setup


PAR Pay Setup PAR Pay is a unique payment processing service that is owned and operated by PAR and is fully

integrated into Brink POS. Payment devices are purchased from PAR instead of from the payment

processor and come pre-configured with all the necessary information to begin processing order

payments right away. The following settings need to be set in Settings Editor, however, before PAR Pay

can process credit card and gift card payments.

Payment Device A new Payment Device must be set up on the Payment Devices page. Click the Add button to open the

Edit Payment Device dialog.

Edit Payment Device dialog, PAR Pay

In the Model drop-down list, select ParPay. If you are using PAR Pay for both credit cards and gift cards,

select Integrated in the Gift Card Mode drop-down list. Otherwise, it can be left at [None].

NOTE: Only one PAR Pay Payment Device needs to be defined in Settings Editor for the entire store.

Register On the Peripherals tab for each Register defined on the Registers page, select the PAR Pay Payment

Device in the Peripherals drop-down list.

Peripherals tab, Edit Register dialog

PAR Pay Setup


Tender Tenders must be created for all types of credit card accepted, and one must also be created for debit

transactions. If you are using PAR Pay for gift cards, then one must be created for gift card transactions

as well. The Active check box must be checked for all Tenders.

Edit Tender dialog

Layout Only one button with the ‘Payment Device’ behavior needs to be created for both credit card and debit

card transactions. The Do Not Prompt radio button should be left selected in the Prompt Employee for

Payment Method dialog. See Layout later in this document for full instructions on how to create and

configure a ‘Payment Device’ button.

If you are using PAR Pay for gift cards as well, a separate button with the ‘Tender’ behavior (configured

to use the gift card Tender) must be created.

Credit Draft Options The only settings on the Printing > Credit tab on the Options page that apply to PAR Pay are the draft

and suggested tip options on the left. No other Options settings apply.

Printing > Credit tab on Options page

If you do not wish to print Credit Drafts go to Options > Payment > Credit Options > Set Minimum Printing

Threshold to desired dollar amount, check 'Card Present' checkbox. A customer can dip, swipe, tap or

PAR Pay Setup


manually enter their card to pay for their order and the Merchant Copy receipt(s) will only print if the set

threshold has been exceeded.

Firewall Ports For PAR Pay to work properly, network hardware must have certain ports in the firewall open for

outbound traffic. The ports defined below should be defined with ‘outbound’ rules/services on the

firewall. Network Profile Should be set to Private for All POS Registers.

CCT Communication Type Map to Mx Ingenico

Brink POS PAR Pay Set LAN user to static IP address of each Brink POS register

TCP Port: 8030 TCP Port: 8030

CCT Software Downloads Set LAN user to range of CCT static IP addresses

TCP Port: 22 TCP Port: 990 and 64000 to 64500

CCT Transaction Processing

Set LAN user to range of CCT static IP addresses

TCP Port: 443 TCP Port: 443

Whitelist For managed firewalls, the following IP addresses need to be whitelisted:

Device IP address Port

Mx 198.22.206.246 22 Ingenico 198.22.206.246 990 and 64000 to 64500


Gateway Middleware Installation

Gateway Middleware Installation Four of the seven supported gateways require software to be installed onto the same system that is

running the Brink POS software.

Datacap (Mercury) The Datacap EMV payment processing software comes in several parts and can be downloaded by going

to http://cdn.brinkpos.net/Downloads.html or by clicking the More downloads… link on the

Administrator Portal’s Help > Downloads page. Every terminal connected to the payment device must

have all parts installed and running.

Brink POS is certified by Vantiv Integrated Payments to process transactions through their Mercury

payment service and the Datacap gateway in both the United States and Canada. The software that

must be installed differs depending on country.

Administrator Portal Help > Downloads screen

Location of software download links on PAR Brink POS Downloads web page

http://cdn.brinkpos.net/Downloads.html



Datacap US EMV There are three items which must be downloaded and installed:

• Datacap US EMV: VeriFone VX 805 USB Driver

• Datacap US EMV: NETePay for Mercury “In-Store” [version number]

• Datacap US EMV: dsiEMVUS

IMPORTANT: All three components must be installed on every terminal that is connected to the

VeriFone payment device.

To install the VeriFone VX 805 USB driver:

1. Click the Datacap US EMV: VeriFone VX 805 USB Driver link.

2. When prompted to open or save the .zip file, choose Open.

3. Run the setup.exe file.

The Setup – VeriFone Vx Installer dialog opens on the License Agreement screen.

Setup – VeriFone Vx Installer License Agreement

4. Select I accept the agreement and click Next >.

After you accept the license agreement, the application extracts the files and installs the USB driver.



To install NETePay for Mercury “In-Store”:

1. Click the Datacap US EMV: NETePay for Mercury “In-Store” [version number] link.

The Datacap Systems website opens in a new tab/window.

2. Scroll down to the section called Step 2 – Install NETePay Mercury US EMV – MPH [version

number] and click the Download button on the far right.

Datacap Systems website downloads page

A message is displayed: “All Datacap software is provided ‘as is’….”

Datacap Systems disclaimer

3. Read the statement and click the I Agree button.

4. When prompted to run or save the .exe file, choose Run.

The NETePay [version number] Mercury Payment Systems installer window opens on the

Welcome screen.

5. Click Next > to go to the License Agreement screen.

Datacap NETePay License Agreement screen



6. Select I accept the terms of the license agreement and click Next >.

The Customer Information screen is displayed.

Datacap NETePay Customer Information screen

7. Enter your User Name and Organization and click Next >.

8. On the next screen, verify the installation settings, then click Install.

The InstallShield Wizard installs the NETePay software. When the installation is finished, the

InstallShield Wizard Completed screen is displayed.

9. Click Finish to close the InstallShield Wizard.

A dialog box with a message is displayed: “You must restart your computer….”

Datacap NETePay restart message dialog

10. Click Yes to restart your computer.



To install dsiEMVUS:

1. Click the Datacap US EMV: dsiEMVUS link.


The dsiEMVUS Version [number] installer dialog opens to the Welcome screen.


Datacap dsiEMVUS License Agreement screen


The Customer Information screen is displayed.

Datacap dsiEMVUS Customer Information screen









Datacap dsiEMVUS restart message dialog


To configure NETePay settings:

1. Run NETePay.

The Request Serial Number dialog box opens.

2. Click Obtain Serial Number.

A dialog box appears, displaying the message “Obtain Serial Number is Successful” followed by

the serial number.

3. Click OK to close the dialog box.

A new dialog box appears, displaying the message “Configuration not set! Use Setup | Merchant

Parameters.”

4. Click OK to close the second dialog box. You are automatically sent to a NETePay status window.

5. In the upper left corner of the NETePay main screen, click the blue ‘Setup’ icon to open the

Setup Merchant Parameters dialog box.

Setup Merchant Parameters dialog



6. Click Load New Parameters at the bottom of the dialog.

NOTE: If the parameters load correctly, then the system is ready as soon as you click OK to close

the Setup Merchant Parameters dialog box. STOP HERE.

However, if the parameters do not load correctly, then a dialog box appears, displaying the

message “Parameter load failed – Error (PSCS):… Attempt activation?” Proceed to step 7.

7. Click Yes to open the Collect Merchant Information dialog box.

8. Select I Have My Deployment ID and click Next.

9. Enter the deployment ID given to you by Vantiv on the Setup Sheet and click Next.

10. Verify your information. If it is correct, click the Yes, This Is the Correct Merchant button.

A dialog box appears, displaying the message “Parameters Successfully Loaded. Some changes

may not take effect until you ‘OK’ the Setup Screen.”


12. Click OK on the Setup Merchant Parameters dialog to close it.

NOTE: The NETePay application must be running in order for the VeriFone payment device to

communicate with Brink POS.



Datacap Canadian EMV There are three items which must be downloaded and installed:

• Datacap US EMV: VeriFone VX 805 USB Driver

• Datacap Canadian EMV: NETePay [version number]

NOTE: Installation of the Canadian version of NETePay requires that a database instance be

installed on the POS system beforehand. This is covered in the NETePay installation instructions

below.

• Datacap Canadian EMV: DSIEMVClient ActiveX Installer [version number]

IMPORTANT: All three components must be installed on every terminal that is connected to the

VeriFone payment device.

To install the VeriFone VX 805 USB driver:

1. Click the Datacap US EMV: VeriFone VX 805 USB Driver link.

2. When prompted to open or save the .zip file, choose Open.

3. Run the setup.exe file.

The Setup – VeriFone Vx Installer dialog opens on the License Agreement screen.

Setup – VeriFone Vx Installer License Agreement

4. Select I accept the agreement and click Next >.

After you accept the license agreement, the application extracts the files and installs the USB driver.



To install NETePay:

1. Click the Datacap Canadian EMV: NETePay [version number] link.

The Datacap Systems, Inc. website opens in a new tab/window.

2. Click NETePay [version number] to expand the section.

3. In the Rental column, click Mercury Canadian Host EMV - MRH to open the Software Downloads

page for the application.

Datacap Software website download page, top

4. In the section called Step 1 - Install Database, check that the drop-down list in the lower right

corner displays the correct operating system. If it does not, select your operating system in the

drop-down list.

5. Click the Download button to begin the download.

NOTE: If the operating system on your POS server is Windows 7, 8, or 10, then click either the

Download (32 bit) or Download (64 bit) button, depending on which version of these operating

systems (32 bit or 64 bit) you are running.


7. Go through the InstallShield Wizard and allow it to install the program with all default settings. If

you are prompted to restart your computer, click Yes and then allow the computer to restart.

8. If necessary, repeat steps 1 through 3 to return to the Datacap Systems NETePay Mercury

Canadian Host EMV – MRH 5.05.06 download page.

9. Scroll down to the section called Step 3 – Install NETePay Paymentech Canadian Host EMV –

PNH [version number] and click the Download button on the far right.



Datacap Systems website download page, bottom

A message is displayed: “All Datacap software is provided ‘as is’….”

Datacap Systems disclaimer

10. Read the statement and click the I Agree button.


The NETePay [version number] Mercury Pay EMV installer window opens on the Welcome

screen.


Datacap NETePay License Agreement screen


The Customer Information screen is displayed



Datacap NETePay Customer Information screen











To install DSIEMVClient:

1. Click the Datacap US EMV: DSIEMVClient ActiveX Installer [version number] link.


The DSIEMVClientX [version number] installer window opens on the Welcome screen.


DSI EMV Client License Agreement screen


The Customer Information screen is displayed

DSI EMV Client Customer Information screen





The InstallShield Wizard installs the DSI EMV Client software. When the installation is finished,

the InstallShield Wizard Completed screen is displayed.


8. A dialog box with a message is displayed: “You must restart your computer….”



To configure NETePay settings:

1. Run NETePay.

The Request Serial Number dialog box opens.

2. Click Obtain Serial Number.

A dialog box appears, displaying the message “Obtain Serial Number is Successful” followed by

the serial number.


A new dialog box appears, displaying the message “Configuration not set! Use Setup | Merchant

Parameters.”

4. Click OK to close the second dialog box.

5. In the upper left corner of the NETePay main screen, click the blue “Setup” icon to open the

Setup NETePay Parameters dialog box.

Setup NETePay Parameters dialog box



6. Click Load New Parameters at the bottom of the dialog.

A message appears: “After a successful load of parameters, you will have to do an EMV

PARAMETER DOWNLOAD at each Lane. Are you sure?”

7. Click Yes.

NOTE: If the parameters load correctly, then the system is ready as soon as you click OK to close

the Setup Merchant Parameters dialog box. STOP HERE.

However, if the parameters do not load correctly, then a dialog box appears, displaying the

message “Parameter load failed – Error (PSCS):… Attempt activation?” Proceed to step 8.

8. Click Yes to open the Collect Merchant Information dialog box.

9. Select I Have My Deployment ID and click Next.

10. Enter the deployment ID given to you by Vantiv on the setup sheet and click Next.

11. Verify your information. If it is correct, click the Yes, This Is the Correct Merchant button.

A dialog box appears, displaying the message “Parameters Successfully Loaded. Some changes

may not take effect until you ‘OK’ the Setup Screen….”


13. Click OK on the Setup Merchant Parameters dialog to close it.

NOTE: The NETePay application must be running in order for the VeriFone payment device to

communicate with Brink POS.



PAX POSLink (Heartland) Brink POS is certified by Heartland Payment Systems to process transactions through the PAX POSLink

gateway. The software can be downloaded by going to http://cdn.brinkpos.net/Downloads.html or by

clicking the More downloads… link on the Administrator Portal’s Help > Downloads page.


Location of software download link on PAR Brink POS Downloads web page




NOTE: The Brink POS integration with PAX POSLink uses Portico, not Exchange.

To install the Pax POSLink software:

1. Click the Pax POSLink: [version number] link in the Dependencies section of the Downloads

page.

2. When prompted to save or open the .zip file, choose Open.

3. Extract and run the POSLinkSetup.exe file.

4. On the POSLink Setup Wizard dialog, click Setup.

The installer then installs the Pax POSLink software.



TenderRetail Merchant Connect Multi (MCM) Brink POS is certified by Chase Paymentech to process transactions through the TenderRetail Merchant

Connect Multi (MCM) gateway. The software can be downloaded by going to

http://cdn.brinkpos.net/Downloads.html or by clicking the More downloads… link on the Administrator

Portal’s Help > Downloads page.


Location of software download link on PAR Brink POS Downloads web page




To download the TenderRetail MCM software:

1. Click the TenderRetail Merchant Connect Multi [version number] link.

2. When prompted to open or save the .zip file, select Open.

3. Extract the MCM_EMV Installation_Kit_[version] folder to the root level of the C:

drive.

4. Copy the configuration file you received from Chase Paymentech into the

MCM_EMV Installation_Kit_[version] folder.


Settings Editor Configuration

Settings Editor Configuration Several settings must be configured in Settings Editor for Brink POS to recognize and accept data from

the card reader.

Payment Device A new payment device must be added to the Payment Devices section.

Datacap US EMV and Datacap Canadian EMV To create a Datacap EMV payment device:

1. Go to Payment Devices in Settings Editor and click the Add button.

The Edit Payment Device dialog opens.

Edit Payment Device dialog (with Datacap US EMV selected)

2. Enter a Name for the device.

3. In the Model drop-down list, select Datacap US EMV or Datacap Canadian EMV.

Several new options are displayed.

4. In the Processor drop-down list, select Mercury Payment Systems.

5. In the Host List field, enter 127.0.0.1.

6. In the Merchant Id and Terminal Id fields, enter the numbers provided to you by Vantiv on their

Setup Sheet.

7. In the COM Port field, select the number of the COM port that the card reader is using. You may

need to use Device Manager to determine which COM port is being used.



8. Check or uncheck the following check boxes according to your preference or policy:

• Prompt for Tip: the card reader asks the customer if they wish to add a tip to their

payment.

• Open cash drawer: the cash drawer opens when a tip is added at the payment device.

• Show tip amount: the amount of a tip added at the payment device is displayed on the

register screen.

• Prompt for total: the register’s payment dialog is displayed when the payment device is

selected as the tender method for an order, allowing the cashier to change the amount

of the payment before processing.

9. Click OK.

The new payment device is listed on the Payment Devices page.



PAX POSLink To create a PAX POSLink payment device:

1. Following the instructions provided in the documentation for your card reader, locate and write

down the device’s IP address.



Edit Payment Device dialog


4. In the Model drop-down list, select PAX POSLink.

Several new options are displayed.

5. In the IP Address field, enter the IP address you wrote down in step 1.

6. Don’t change the default port number in the Port field.


• Prompt for Tip: the card reader asks the customer if they wish to add a tip to their

payment.



register screen.




8. Click OK.




TenderRetail MCM To create a TenderRetail payment device:

1. Go to Payment Devices in Settings Editor and click the Add button. The Edit Payment Device

dialog opens.



3. In the Model drop-down list, select Tender Retail. The IP Address, Port, and Terminal Id options

are displayed.

4. In the IP Address field, enter the IP address of the host computer. If you are using localhost,

then leave it at 127.0.0.1.

5. In the Port field, leave the default number unchanged.

6. In the Terminal Id field, enter the terminal ID number provided to you by Chase Paymentech.




register screen.




8. If you plan to also accept gift cards, choose the Gift Card Mode using the drop-down list.

• Passthrough: the card reader will act as a magnetic stripe reader for gift card purchases.

This setting does not require any specific gift card processor.

• Integrated: the card reader sends gift card information to ValueLink for processing. This

setting only works with ValueLink as the gift card processor.

9. Click OK.




VeriFone Point (Classic and Enterprise) VeriFone Point requires you to get some information from the hardware device you are using.

To create a VeriFone Point payment device:

1. Following the instructions provided in the documentation for your card reader, locate and write

down the following information:

• The IP Address

• The Primary Port number





4. In the Model drop-down list, select VeriFone Point.

The IP Address and Port options are displayed.

5. In the IP Address field, enter the IP Address you wrote down in step 1.

6. In the Port field, enter the Primary Port number you wrote down in step 1.

7. In the Get Customer Information drop-down list, select either Email Address or Phone Number

if you wish the VeriFone Point device to display a prompt for customer information when it isn’t

being accessed for another purpose. If you do not wish the VeriFone payment device to display

this prompt, select [None].






register screen.




• Show Line Items: displays items on the card reader’s screen as they are entered at the

register.

9. Click OK.


NOTE: If the IP address of the VeriFone device is incorrectly entered in Settings Editor, the register will

display a communications error message.



Register The register to which the device is attached must have its Payment Device parameter set.

To set up the register:

1. Go to Registers in Settings Editor.

2. Click the name of the register that the card reader is attached to.

The Edit Register dialog opens.

3. Select the Peripherals tab.

4. In the Payment Device drop-down list, select the name of the device.

Setting the Payment Device in the Edit Register Peripherals tab

5. Click OK.



Tender A debit card tender must be configured in order for the card reader to recognize debit card transactions.

NOTE: If your location already has a debit card tender, you don’t need to create another one.

To set up a debit card tender:

1. Go to Tenders in Settings Editor and click the Add button.

The Edit Tender dialog box opens.

Edit Tender dialog (with Debit selected)

2. Enter a Name for the tender.

NOTE: The Id field is generated automatically by the system and is not editable.

3. In the Tender Type drop-down list, select Debit.

4. Make sure that the Active check box in Options is checked.

5. Select other Options according to your preference or policy.

6. Click OK.

The new tender is listed on the Tenders page.



Layout Buttons must be added to a register panel so that payments can be processed through the payment

device.

To add a ‘Payment Device’ button (all gateways):

1. Go to Layout in Settings Editor.

Layout page in Settings Editor

2. Select the appropriate panel in the panels list.

3. From the upper toolbar, add a new button to the layout by selecting Button in the drop-down

list and clicking the Add New Control button.

Adding a new button to the panel

4. Size and style the button as appropriate.

5. In the Behavior drop-down list, select Payment Device.

6. Enter the display text for the button in the Text field, or leave the default text in place.



To add a ‘Manage Payment Device’ button (Datacap US, Datacap Canadian, and TenderRetail only):

1. Go to Layout in the Settings Editor.

2. Select the appropriate panel in the panels list. This is typically a Manager Functions panel.

3. Add a new button to the layout using the Add New Control button in the toolbar.

Adding a new button to the panel

4. Size and style the button as appropriate.

5. In the Behavior drop-down list, select Manage Payment Device.

6. Enter the display text for the button in the Text field, or leave the default text in place.

Credit Draft Options There are two settings in the Options section that control credit draft printing behavior

On the Options > Payment > Credit Options tab, the Signature Required Ceiling setting is used to set

the minimum order total that requires a customer signature. Order totals below this setting will not

trigger the payment device to print a credit draft. Order totals equal to or above this setting will cause

credit drafts to be printed.

NOTE: If this setting is $0.00, all credit card transactions will trigger the payment device to print

credit drafts.

Signature Required Ceiling setting on the Options > Payment > Credit Options page



• On the Options > Printing > Credit tab, the Draft Copies drop-down list and Draft Copy N fields

control how many credit drafts are printed by the system and what messages are printed at the

bottom of each draft.

Draft Copies drop-down and fields on Options > Printing > Credit page

Also, if you wish to print a tip line on credit drafts, check the Show Additional Tip Line check

box.

NOTE: These options do not apply to PAX POSLink and Tender Retail , Brink will always print two credit

drafts, no matter what the settings are for these controls.

Save and Publish After you have set up the payment device, register, tender, layout, and print settings, Save and Publish

your changes.


Register Setup

Register Setup For Datacap US EMV, Datacap Canadian EMV, and TenderRetail MCM, each register that will process

payments through the gateway must also be configured. For VeriFone Point (Classic and Enterprise), the

device must be paired to the system by entering a code.

To configure the registers—Datacap US EMV and Datacap Canadian EMV:

1. At each register, press the ‘Manage Payment Device’ button to display the Manage Payment

Device dialog box.

Manage Payment Device dialog

2. Press the EMV Param Download button.

The EMV parameters are downloaded to the register. This process may take over a minute to

complete.

3. When the EMV parameters are finished downloading, press EMV Pad Reset.

The EMV pad resets. This may take a few seconds to complete.

To configure the registers—TenderRetail MCM:

1. At each register, press the ‘Manage Payment Device’ button to display the Manage Payment

Device dialog box.

Manage Payment Device dialog

2. Press the Initialize Pin Pad button.

The PIN pad is initialized. This process may take over a minute to complete.


Register Setup

To pair the card reader and the system—VeriFone Point:

The first time Brink POS is launched with the VeriFone MX 915 payment device attached and powered

on, the register displays a message: “The payment device has not yet been successfully registered.

Would you like to register it now?”

1. On the message dialog displayed on the register, press Yes.

The register displays a message and a PIN.

Register PIN message

The card reader’s screen displays a dialog asking you to enter the PIN.

VeriFone MX 915 PIN entry screen

2. Using the keypad on the card reader, enter the PIN displayed on the register, then press Enter.

The device and the system are now paired, and transactions can now be processed through the

VeriFone Point payment software.

NOTE: If the IP address of the VeriFone device is incorrectly entered in Settings Editor, the register will

display a communications error message. Correct the IP address (see Payment Device > VeriFone Point

(Classic and Enterprise) on page 25), then Save and Publish to correct the error.


Taking Credit Card and Debit Card Payments

Taking Credit Card and Debit Card Payments With one exception, all gateways and processors support the four major credit card types (Visa,

MasterCard, American Express, Discover/Diner’s Club) and debit cards. The exception, Heartland/PAX

POSLink, supports only Visa, MasterCard, and Discover/Diner’s Club. There is only one payment button

for all card types.

NOTE: This procedure only covers transactions processed with the EMV chip reader. Swiped and

manually entered card payments are processed in a similar fashion, but are beyond the scope of this

document.

PAR Pay To process a PAR Pay EMV credit card or debit card transaction:

1. Place items into an order as usual.

2. Press the ‘Payment Device’ button.

3. Have the customer insert the card.

4. For debit card transactions only, have the customer enter the PIN.

5. (Optional) If the customer wants to pay only part of the order, use the ‘Split Order’ button to

enter how much will be paid by the credit card.

6. When the tip prompt appears on the payment device, have the customer select the tip amount

and press OK.

The payment is then processed. When it is done processing, the payment device screen will display an

authorization message and then return to the idle screen.

Datacap To process a Datacap EMV credit card or debit card transaction:



3. On the register’s payment device screen, do one of the following:

• If the full amount is to be paid on the payment device, press Done.

• If only a partial amount is to be paid on the payment device, enter the amount using the

keypad, then press Done.

4. On the payment device, have the customer select either Credit or Debit.

5. When the tip prompt appears on the payment device, have the customer do one of the

following:

• To add a tip, select Yes and enter the tip amount.

• To skip this step, select No.



NOTE: The tip prompt only appears if Prompt for Tip is selected under Options > Accounting >

Reporting in Settings Editor. See Payment Device > Datacap US EMV and Datacap Canadian EMV

on page 24.


7. For debit card transactions only, have the customer enter their PIN on the device keypad.

The payment is then processed. When it is done processing, the payment device screen will display

“WELCOME”.

PAX POSLink NOTE: At this time, Heartland Payment Systems does not support paying for debit transactions using the

EMV chip reader.

To process a PAX POSLink EMV credit card transaction:



3. When prompted to select the payment type, select Credit Card.

4. Have the customer do one of the following:

• If paying the entire amount of the check, the customer should press Done.

• If the customer is only paying part of the check through the payment device, they

should enter the new amount and press Done.

5. Have the customer insert the credit card.

6. When the tip prompt appears on the payment device, have the customer do one of the

following:

• To add a tip, select Yes and enter the tip amount.

• To skip this step, select No.


Reporting in Settings Editor. See Payment Device > PAX POSLink on page 26.

7. Have the customer follow the instructions on the payment device to complete the transaction.

The Pax POSLink payment device will indicate if the transaction was approved or declined. Also,

a credit draft may be printed, depending on the settings under Options > Printing > Credit >

Draft Counts in Settings Editor.

8. When prompted, select whether to print a receipt at the register.



TenderRetail MCM To process a TenderRetail MCM EMV credit card or debit card transaction:





5. For debit card transactions only, have the customer enter their PIN on the keypad.

6. Have the customer follow the instructions on the payment device, which may include one or

more of the following:

• (Debit only) Choose whether or not to receive cash back and, if so, the amount of the

cash back.

• Choose whether or not to pay the full amount.

The payment is then processed. When it is done, the device will display “Approved”.

VeriFone Point (Classic and Enterprise) To process a VeriFone Point EMV credit card or debit card transaction:



3. Have the customer follow the instructions on the VeriFone device until they get to the Select

Payment Type screen.



6. For debit card transactions only, have the customer enter their PIN on the device keypad.

7. Have the customer follow the instructions on the payment device, which may include one or

more of the following:

• (Debit only) Choose whether or not to receive cash back and, if so, the amount of the

cash back.

• Choose whether or not to pay the full amount.

• (Credit only) Sign with the stylus when prompted.


Reporting in Settings Editor. See Payment Device > VeriFone Point (Classic and Enterprise) on

page 25.

The payment is then processed. When it is done, the VeriFone Point will display “Captured”.


Store and Forward

Store and Forward PAR Pay and both versions of VeriFone Point have a feature called “Store and Forward”, which allows

you to take credit card payments even if the connection to the Internet is down. The payment device

stores the payment information until such time as the Internet connection is restored, then sends the

payment to the processor when communication is re-established.

Multiple Payments All gateways and payment processors allow for multiple payments on the same order. Orders can be

paid with any combination of EMV cards, swiped cards, cards entered at the register, or cash.

Instructions for how to do this are in the card payment procedures, above. Also, the cashier can initiate

this processing using the ‘Split Order’ function.

Voiding Payments Credit card or debit card payments made through EMV-enabled card readers can be voided normally. As

with swiped card transactions, EMV credit card voids do not require further action by the customer, but

EMV debit card voids require the customer to re-insert their card and re-enter their PIN.

NOTE: (VeriFone Point only) If a void is not processed properly, this may be because the second port on

the payment device is not open. Contact your service provider for assistance in opening the second port.

Reports EMV payments are shown in the Credit Card Audit report (in Reports > Audits) and in the Credit Card

Detail and Credit Card Summary by Merchant reports (in Reports > Accounting).

Date post:	14-Sep-2019
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