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The Future of Media Groups:Brand
(part 3 of 4)
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Research Marketing Plays Key Role in the Transformation
How do families consume content now? (in detail)
How do consumers use our media?
How do consumers use competing sources of news?
How do consumers communicate among them?
Which topics do they consume?
What is the power of our brands in each market?
Which content/format/time…was able to engage our readers lately?
Etcetera…
Thoroughly prepared questionnaires, broad samples...
(Technology will come handy, but only when basic answers are there)
(“our internal opinions matter very little here”, a corporate leader)
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1. Research changes affecting your market. Adopt some:
Google & Facebook usage (we need a very precise understanding of their possibilities), Tweeter, social media, open source soft, open architecture, advanced analytics (user behavior and prediction), cloud computing, local bloggers, advertising networks, augmented reality, location services, mobility, targeting, self service advertising, open spaces at work…
2. Research changes affecting your customers:
• Their habits in connecting and mingling in bars, parties, happenings… (Connect) • Their practices regarding live music, events, live reviews …(Live)• Transparency, practical ecology… (Better citizenship)• All-mobile, alerting, mapping, answers on the go… (Content mobility)• Mixed ethnicity; desire to see the new & to be surprised… (Newness)• Ageing, dieting, fitness, small families… (Life styles)• Mobility in career, housing, tourism… (Personal mobility)
Don’t fight changes. Adopt them (don’t fight the world, go with it)
Research Marketing Plays Key Role in the Transformation
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Comments on Brand
Extend the Reach & Visibility of your Brand:Be Obsessive About Distribution
Create widgets, appsRepurpose, repackage
AssociateAccept external content
Use Social MediaLink, be linked
RSS feedsEmail services
Use all windows, all screens to be seen
Open up and penetrate networks,
local sites, social sites… visited by your potential customers.
Think of them as your network
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S.E.O. skills are a must for journalists, marketersStructure products, pages for Google
Track number of links. Set goals.Increase entry points. Set goals
.
Extend the Reach & Visibility of your Brand:Be Obsessive About Search Engine Optimization
Be visible, be there. If your
product is good some
users will stay
For a More Solid Brand, Push Users Up the Forrester Ladder
Higher engagement& loyalty
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The Future of Media Groups:Some Notes on Portfolio
(part 3of 4)
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Simplified Portfolio of Some Newspapers:
Portfolio of Some Papers
Profitability
Potential
Market Penetration
The “big ball’s” losses in revenues and audience cannot be offset by a News Portal
Newspaper
News portal
Portfolio: The Future will Look More Like This
AUDIENCE EVOLUTION AUDIENCE SOLUTION
…etc
Newspaper consumer leaves for
CORE: maintain
consumers (increase if
possible)
SolutionA
+ Project A
Solution D
+ Project D
BY MAINTAINING MASS MEDIA POSITIONING: More relevant to community More relevant to advertisers
PROBLEMS OPPORTUNITIES
Existing consumers
New Consumers
+ Project B
Solution B
+ Project C Solution C
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Local Leader Could Perform Many Tasks (Portfolio)
Tell melatest
local news
What canI do
today
I want tobuy ahouse
I want tocontactothers
I needlocal Info
I want toshare
opinion
I want tobuy a car
I need a dentist…
Give me coupons, discounts
I need to buy
locally
I want a job
…etcTHE LocalConnector
“Provide me with any services or information needed to live/work here”“In any platform/technology, when and how I want”
Obviously, to maintain local core strengths:
But What is the Role of News in this Strategy?
“a good large staff of news/info gatherers with excellent knowledge of the community along with commercial clout and good brand image”
FUNCTIONAUDIENCE
Traffic Generator
Segmented Traffic
Transaction
Other
Projects
News
PROJECT
…and to facilitate access to new avenues of income:
News portals as embryo creators of possible projects
Morgan Stanley
Mobile Users > Desktop, in 5 Years
Morgan Stanley
Mobile Internet Growing Faster than Desktop Internet Did
Whatever You Do, Think Mobile
Do we chart our monthly SMS?Can users get news, classifieds…?Have we a process for alerts from users?…etc.
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We All Know it, But Let Me Insist: Video is Core for News
Video and Mobile and also “Mobile Video”……Have to Be Part of Our Diet