Date post: | 13-Nov-2014 |
Category: |
Documents |
Upload: | api-3754378 |
View: | 207 times |
Download: | 6 times |
TRAINING MANUAL
FOR
NORTEL MERIDIAN PBX
TABLE OF CONTENTS
REFERENCE GUIDES
TERMINOLOGY
PROGRAMMING THE PBX
LOGGING IN AND OUT OF THE PBX
SYSTEM ERROR MESSAGES
LD 20 PRINTING INFORMATION
LD 2 SETTING THE TIME AND DATE
LD 95 CHANGING NAMES
LD 10 ANALOG SET ADMINISTRATION
LD 11 DIGITAL SET ADMINISTRATION
LD 18 SPEED CALL LISTS
LD 43 SAVING PROGRAMMING TO THE HARD DRIVE
TROUBLE SHOOTING
ENABLING PHONES
TO LOG IN/LOG OUT OF THE PBX:
It is very important you have the log on procedure correct. If you log in incorrectly three times, the switch may not let you in for a predetermined time.
OVL111 000 IDLE
TTY 04 SCH MTC TRF 9:18
Type in the bold face prompts:COMMENTS WILL BE IN ITALIC CAPITAL LETTERS.
LOGI TYPE THE WORD LOGIPASS? TYPE IN THE PASSWORD.TTY #04 LOGGED IN 09:19 2/9/1999 -CONFIRMATION-
>LD XX TYPE IN THE LOAD YOU WISH TO ENTER
PERFORM TASKS
END THE PROGRAM BY TYPING “END” OR “****”.
TO LOG OUT OF THE PBX:
NOTE: BE SURE TO BACKUP BEFORE LOGGIN OUT (LOAD 43)
>
>LOGO TYPE “LOGO” TO LOG OUT OF THE PBX
SHORTCUTS TO HELP YOU AFTER LOGGIN IN
ENTER * ONE STAR TO RE-ENTER SAME PROMPTENTER * * TWO STARS TO RETURN TO > REQ PROMPTENTER **** FOUR STARS TO RETURN TO >
PROGRAMMING THE PBX
We will be using the following loads to perform routine changes to your PBX system:
LOGGING IN AND OUT OF THE PBX
SYSTEM ERROR MESSAGES
LD 20 PRINTING INFORMATION
LD 2 SETTING THE TIME AND DATE
LD 95 CHANGING NAMES
LD 10 ANALOG SET ADMINISTRATION
LD 11 DIGITAL SET ADMINISTRATION
LD 18 SPEED CALL LISTS
LD 43 SAVING PROGRAMMING TO THE HARD DRIVE
TERMINOLOGY
SWITCH/PBX: The telephone system as a whole is called a switch or PBX. Your switch is a Nortel Meridian Option _____. Nortel is the manufacturer, meridian is the brand name and Option ____ is the size of the switch
PORT: A port is an address in the switch where a phone is located. A port is also called a terminal number.
CARD: Each card in the switch has a card in it. Analog and digital cards have 16 ports or addresses on them. That means you can have 16 phones programmed on each analog or digital card.
ANALOG: All fax machines and modems are analog devices. Single line telephones are also analog. Analog phones and devices are programmed on a different card than digital phones.
DIGITAL: all multi-line phones or phones with features are considered digital phones. Digital phones use different cards than analog phones.
TN: Terminal Number. A terminal number is the position or address on a card. For example, if a phone’s TN is 7 6, this means the phone is on card 7, position or port 6.
DN: Directory Number. This is the extension number of a phone.
CONSOLE: The console is the main answering position for your company.
TRUNK: A trunk is a line that comes from the telephone company that allows you to make calls.
LOAD OR OVERLAY: A “Load” is a program you go into to access different
information. The Option 11 has over 100 loads. A load is also called an overlay.
REFERENCE GUIDES
The Nortel manuals are commonly known as NTP’s or Northern Telecom Publications. The most frequently used manuals are:
1) Feature documentation
Explains feature interaction, packaging and operation. This manual will give a very detailed explanation of each and how it works.
2) Administration programs
This manual will explain how to program the loads.
3) System Messages
This manual explains all error codes.
SYSTEM ERROR MESSAGES
System error messages are sent when invalid information is sent to the PBX. Use the “System Message” manual for a description of the error code.
The first three letters separate error codes.
SCHXXXX Service Change ErrorMost common error messages received during functional programming.
ERRXXXX Error Monitor (Hardware)When the call processing software detects information which is not in the correct format or when invalid information is detected, and ERR message is printed.
BUGXXXX Software Error MonitorWhen the call processing software detects information detects information, which is not in the correct format, or when invalid information is detected a BUG message is output.
SYSXXXX System Loader messageThis program is loaded into memory whenever a complete program and data load is required.
SYSLOAD occurs when:
1) The system is powered-on2) The system RESET button is pressed3) A power failure has caused some of the memory contents
to be destroyed.
A SYSXXXX FATAL message indicates a fatal error requiring hardware to be replaced.
How to look up error codes using the ERR prompt in the switch.
REQ: CHGTYPE: 2008TN 6 1SCH3928 -TN **** WHEN YOU RECEIVE AN ERROR CODE, TYPE IN 4 STARS (****) TO GET
OUT OF THE CURRENT LOAD AND BACK TO THE > PROMPT
>ERR SCH3928 AT THE > PROMPT, TYPE IN ERR AND THE CODEEXAMPLE: ERR SCH3928THE SYSTEM WILL OUTPUT THE DESCRIPTION OF THE ERROR CODE
SCH3928TN type does not match with the corresponding voice or data TN.
Severity: Info
LOAD 20 PRINTING INFORMATION
ENTER THE LOAD:
OVL000> AT THE > PROMPT TYPE IN LD 20 > LD 20
DNB:TO PRINT THE TERMINAL NUMBER OR TN OF A DIRECTORY NUMBER OR DN
REQ: PRT TYPE IN PRT FOR PRINTTYPE: DNB TYPE IN DNBCUST 0 CUSTOMER IS ALWAYS “0”DN 2002 TYPE IN THE DESIRED DIRECTORY NUMBER OR ENTER FOR ALL
DIRECTORY NUMBERSDATE PRESS ENTER UNTIL THE SYSTEM OUTPUTS THE INFORMATIONPAGEDES
DN 2002 CPND NAME MELISSA IRWIN XPLN 13 DISPLAY_FMT FIRST,LASTTYPE MIXTN 024 0 01 02 MARP DES 1029 19 NOV 1998TN 024 0 00 00 KEY 24 DES SSMAIN 12 JAN 1999 (2616)TN 024 0 00 01 KEY 24 DES SSMAIN 12 JAN 1999 (2616)
TNB:TO PRINT OUT A PROGRAMMED COPY OF A PHONE
REQ: PRT TYPE IN PRT FOR PRINTTYPE: TNB TYPE IN TNBCUST 0 CUSTOMER IS ALWAYS “0”DN 2002 TYPE IN THE DESIRED TERMINAL NUMBER OR ENTER FOR ALL
TN’SDATE PRESS ENTER UNTIL THE SYSTEM OUTPUTS THE INFORMATIONPAGEDES
TN 24 0 1 2DATEPAGEDESDES 1029TN 024 0 01 02TYPE 500CDEN 4DCUST 0DN 2002 0 MARP
CPND NAME MELISSA IRWIN XPLN 13 DISPLAY_FMT FIRST,LASTAST NOIAPG 0HUNT 4500TGAR 0LDN NONCOS 5SGRP 0RNPG 19LNRS 16XLSTSCI 0CLS UNR DTN FBD XFA WTA THFA FNA HTA ONS LPR XRA CWD SWD PUA MWA LPA XHA CCSD LNA TVD CFTA SFA MRD C6A CNID CLBD AUTU ICDD CDMD EHTD MCTD GPUA DPUA CFXA ARHA OVDD AGTD CLTD LDTD ASCD MBXD CPFA CPTA DDGA NAMA SHL ABDD CFHD USRD BNRD RTDD FAXD PGND FTTURCO 0PLEV 02AACS NOMLWU_LANG 0FTR CFW 4FTR SSU 0000FTR PHDFTR FDN 4500FTR EFD 4500FTR EHT 4500DATE 19 NOV 1998
LUDN:TO PRINT OUT A LIST OF ALL UNUSED DIRECTORY NUMBERS
REQ: PRT TYPE IN PRT FOR PRINTTYPE: LUDN TYPE IN LUDNCUST 0 CUSTOMER IS ALWAYS “0”DN PRESS ENTER TO PRINT ALL AVAILABLE DN’S
THE SYSTEM WILL PRODUCE A PRINTOUT
LUU:TO PRINT OUT A LIST OF ALL UNUSED VOICE PORTS AVAILABLE
REQ: PRT TYPE IN PRT FOR PRINTTYPE: LUU TYPE IN LUUCUST 0 CUSTOMER IS ALWAYS “0”TYPE: XXXX FOR ANALOG PORTS TYPE 500
FOR DIGITAL PORTS TYPE 2000TN PRESS ENTER TO PRINT ALL UNUSED UNITS
THE SYSTEM WILL PRODUCE A PRINTOUT
THIS WILL BE HELPFUL WHEN ADDING NEW PHONES
LOAD 2 SET TIME AND DATE
ENTER THE LOAD:
OVL000> AT THE > PROMPT TYPE IN LD 2 >LD 2
TFC000
DISPLAY CURRENT TIME AND DATE:
. TYPE IN TTAD TO DIPLAY THE CURRENT TIME AND DATE
.TTAD SAT 23 10 1999 14 13 28
SET THE NEW TIME AND DATE:
. TPYE IN STAD AND ENTER THE NEW TIME AND DATE IN THE FOLLOWING FORMATDD MM YYYY HH MM SS (USE MILITARY TIME)
.STAD 31 10 1999 10 00 00THE NEW DATE HAS BEEN SET TO SUN 31 10 1999 10 00 00
TO CHECK THE NEW TIME AND DATE ENTER TTAD
.TTAD SUN 31 10 1999 10 00 00
. TYPE IN 4 STARS (****) TO RETRUN TO > PROMPT
.****
LOAD 95 CHANGING NAMES
ENTER THE LOAD:
OVL000> AT THE > PROMPT TYPE IN LD 95 >LD 95
CND000MEM AVAIL: (U/P): 1241910 USED U P: 130722 85543 TOT: 1458175DISK RECS AVAIL: 364
THIS LOADS ALLOWS YOU TO ADD, REMOVE OR MODIFY NAMES AS THEY APPEAR ON THE TELEPHONE DISPLAY
REQ CHG PROMPTS CAN BE NEW, CHG, OR OUT
TYPE NAME THE TYPE IS NAME
CUST 0 THE CUSTOMER NUMBER IS ALWAYS “O”
DIG PRESS ENTER IF NO DIAL INTERCOM GROUP
DN 3110 TYPE IN THE DN OF THE PHONE YOU WISH TO CHANGE, ADD OROUT
DN 3110 NAME RODEN, KAREN TYPE IN THE PERSON’S FIRST AND LAST NAME SEPARATED WITH
A COMMA
DISPLAY_FMT PRESS ENTER
DN THE SYSTEM IS READY FOR THE NEXT DN. PRESS ENTER IF THERE ARE NO MORE DN’S.
MEM AVAIL: (U/P): 1241910 USED U P: 130722 85543 TOT: 1458175DISK RECS AVAIL: 364
REQ **** TYPE IN 4 STARS (****) TO RETURN TO THE > PROMPT
LOAD 10 ANALOG SET ADMINISTRATION
All fax machines and modems are analog devices. Single line telephones are also analog. Analog phones and devices are programmed on a different card than digital phones.
ENTER THE LOAD:
OVL000> AT THE > PROMPT TYPE IN LD 10 > LD 10
BUILD A NEW 500
PBX000MEM AVAIL: (U/P): 1241910 USED U P: 130722 85543 TOT: 1458175DISK RECS AVAIL: 364TNS AVAIL: 69 USED: 231 TOT: 300ACD AGENTS AVAIL: 300 USED: 0 TOT: 300ANALOGUE TELEPHONES AVAIL: 2380 USED: 120 TOT: 2500AST AVAIL: 100 USED: 0 TOT: 100WIRELESS TELEPHONES AVAIL: 2500 USED: 0 TOT: 2500
REQ: NEW AVAILABLE PROMPTS ARE NEW, CHG, OUT OR PRT
TYPE: 500 THE TYPE WILL ALWAYS BE 500
TN 9 0 TYPE IN THE TN FOR THE 500 SETCDEN PRESS ENTER
DES XXXX THIS IS FOR THE SYSTEM ADMINISTRATOR ONLY.IT IS USUALLY A JACK NUMBER
CUST 0 CUSTOMER NUMBER IS ALWAYS “0”
WRLS PRESS ENTERDIG PRESS ENTER IF NO DIAL INTERCOM
DN 3039 0 TYPE IN THE DIRECTORY NUMBER HEREMARP
CPND NEW TYPE IN NEW TO ENTER THE NEW NAME FOR PHONE NAME RODEN, KAREN TYPE IN LAST NAME, FIRST NAME XPLN PRESS ENTER DISPLAY_FMT PRESS ENTER VMB PRESS ENTERAST PRESS ENTERIAPG PRESS ENTER
HUNT XXXX ENTER EXTENSION WHERE PHONE WILL FORWARD ON BUSY.IF THERE IS NO EXTENSION, PRESS ENTER
TGAR X PREVENTS DIRECT ACCESS TO TRUNK ROUTES; ALL PHONES SHOULD BE ______
LDN PRESS ENTER
NCOS X ENTER THE NETWORK CLASS OF SERVICE: LOCAL AND LONG DISTANCE IS _______RESTRICTED IS____________
RNPG X ENTER CALL PICK UP NUMBER. IF NONE, THEN PRESS ENTER
SGRP PRESS ENTER
CLS CTD DTN CLASS OF SERVICE ALLOWS DIFFERENT FUNCTIONS FOR THE SET.DTN = DIGITONE (REQUIRED FOR ALL ANALOG INSTRUMENTS) CTD = CONDITIONALLY TOLL DENIEDUNR = UNRESTRICTEDOTHER FUNCTIONS ARE:FNA = FORWARD NO ANSWER ALLOWEDHTA = HUNTING ALLOWEDLNA = LAST NUMBER ALLOWEDMWA = MESSAGE WAITING ALLOWEDLPA = LAMPING ALLOWED (USED ONLY IF MESSAGE LIGHT)PUA = PICKUP ALLOWED (FOR CALL PICKUP)
CLASS OF SERVICES COMMONLY USED ON YOUR SYSTEM:________________________________
SCI PRESS ENTERMLWU_LANG PRESS ENTERPLEV PRESS ENTER
FTR CFW 4 FTR ALLOWS FOR DIFFERENT FEATURES ON THE SET.MOST COMMON ARE:XFA = TRANSFER ALLOWEDPHD = PERMANENT HOLDCFW 4 = CALL FORWARD TO A 4 DIGIT EXTENSION
PRESS ENTER IF THERE ARE NO FEATURES
MEM AVAIL: (U/P): 1241890 USED U P: 130722 85563 TOT: 1458175DISK RECS AVAIL: 364TNS AVAIL: 69 USED: 231 TOT: 300ACD AGENTS AVAIL: 300 USED: 0 TOT: 300ANALOGUE TELEPHONES AVAIL: 2380 USED: 120 TOT: 2500AST AVAIL: 100 USED: 0 TOT: 100WIRELESS TELEPHONES AVAIL: 2500 USED: 0 TOT: 2500
EASY CHANGES TO 500 SETS
EASY CHANGES CAN BE DONE IF ONLY ONE OR TWO ITEMS NEED TO BE CHANGED ON A SET.
REQ: CHG ENTER CHG
TYPE: 500 TYPE WILL BE 500
TN 9 0 ENTER THE TN OF THE PHONE TO BE CHANGED
ECHG YES TYPE IN “YES” AT THE ECHG (EASY CHANGE) PROMPT
ITEM CLS LNA AT ITEM, TYPE IN THE PROMPT AND THE CHANGE
ITEM IF THERE ARE NO MORE ITEMS, PRESS ENTER
MEM AVAIL: (U/P): 1241890 USED U P: 130722 85563 TOT: 1458175DISK RECS AVAIL: 364TNS AVAIL: 69 USED: 231 TOT: 300ACD AGENTS AVAIL: 300 USED: 0 TOT: 300ANALOGUE TELEPHONES AVAIL: 2380 USED: 120 TOT: 2500AST AVAIL: 100 USED: 0 TOT: 100WIRELESS TELEPHONES AVAIL: 2500 USED: 0 TOT: 2500
OUT OR DELETE A 500
REQ: OUT TYPE IN OUT TO DELETE SET
TYPE: 500 SET TYPE WILL BE 500
TN 16 4 TYPE IN THE TN TO BE DELETEDPRESS ENTER
MEM AVAIL: (U/P): 1241890 USED U P: 130722 85563 TOT: 1458175DISK RECS AVAIL: 364TNS AVAIL: 69 USED: 231 TOT: 300ACD AGENTS AVAIL: 300 USED: 0 TOT: 300ANALOGUE TELEPHONES AVAIL: 2380 USED: 120 TOT: 2500AST AVAIL: 100 USED: 0 TOT: 100WIRELESS TELEPHONES AVAIL: 2500 USED: 0 TOT: 2500
REQ **** TYPE IN 4 STARS (****) TO RETURN TO THE > PROMPT
LD 11 DIGITAL SET ADMINISTRATION
ALL MULTI-LINE PHONES OR PHONES WITH FEATURE BUTTONS ARE CONSIDERED DIGITAL PHONES. DIGITAL PHONES USE A DIFFERENT CARD THAN ANALOG PHONES.
ENTER THE LOAD:
OVL000> AT THE > PROMPT TYPE IN LD 11 > LD 11
BUILD A NEW DIGITAL PHONE
REQ: NEW AVAILABLE PROMPTS ARE NEW, CHG, OUT OR PRT
TYPE: 2616 THE TYPE WILL BE 2006, 2008, 2616
TN 8 7 TYPE IN THE TN FOR THE DIGITAL SET
DES XXXX THIS IS FOR THE SYSTEM ADMINISTRATOR ONLY.IT IS USUALLY A JACK NUMBER
CUST 0 CUSTOMER NUMBER IS ALWAYS “0”
AOM X ENTER THE NUMBER OF ADD ON MODULES (1-2), IF NONEPRESS ENTER
FDN XXXX ENTER THE EXTENSION WHERE THE PHONE WILL GO AFTER4 RINGS. VOICE MAIL’S EXTENSION IS _____________PRESS ENTER IF NONE
TGAR X PREVENTS DIRECT ACCESS TO TRUNK ROUTES; ALL PHONES SHOULD BE ______
LDN PRESS ENTER
NCOS X ENTER THE NETWORK CLASS OF SERVICE: LOCAL AND LONG DISTANCE IS _______RESTRICTED IS____________
RNPG X ENTER CALL PICK UP NUMBER. IF NONE, THEN PRESS ENTER
SSU XXXX ENTER THE SYSTEM SPEED CALL LIST (USUALLY 0000) IF NONE, PRESS ENTER
SGRP PRESS ENTER
CLS UNR PUA FNA HTA HFA MWA LNA CNDA (EXAMPLE)CLASS OF SERVICE ALLOWS DIFFERENT FUNCTIONS FOR THE SET.CTD = CONDITIONALLY TOLL DENIEDUNR = UNRESTRICTEDOTHER FUNCTIONS ARE:FNA = FORWARD NO ANSWER ALLOWEDHTA = HUNTING ALLOWEDLNA = LAST NUMBER ALLOWEDMWA = MESSAGE WAITING ALLOWEDPUA = PICKUP ALLOWED (FOR CALL PICKUP)HFA = HANDSFEE ALLOWED
CNDA = CALLING NAME DISPLAY ALLOWED (DISPLAY PHONES)
CLASS OF SERVICES COMMONLY USED ON YOUR SYSTEM:________________________________
RCO PRESS ENTEREFD PRESS ENTER
HUNT XXXX ENTER EXTENSION WHERE PHONE WILL FORWARD ON BUSY.IF THERE IS NO EXTENSION, PRESS ENTER
EHT 000 PRESS ENTER OR 000
LHK 2 LAST HUNT KEY (USUALLY 2)LNRS 16 LAST NUMBER REDIAL SIZE (USUALLY 16)SCI PRESS ENTERPLEV PRESS ENTERAST PRESS ENTERIAPG PRESS ENTERMLWU_LANG PRESS ENTERDNDR PRESS ENTER
KEY 00 SCR 4000 TYPE IN SCR (SINGLE CALL RING) AND THE DIRECTORY NUMBERMARP CPND NEW TYPE IN NEW OR CHG TO ENTER THE NAME ON THE PHONE NAME RODEN, KAREN TYPE IN THE LAST NAME, FIRST DISPLAY_FMT PRESS ENTER VMB PRESS ENTER
KEY 01 SCR 4210 0 MARP ROLLOVER NUMBER 02 SCR 4211 0 MARP ROLLOVER NUMBER 03 TRN TRANSFER 04 AO6 CONFERENCE 05 RNP CALL PICK UP 06 ADL 16 AUTO DIAL 16 (16-DIGITS) 07 ALWAYS PROGRAM 08 RGA RING AGAIN 09 PRK PARK 10 SSU 0000 SYSTEM SPEED DIAL 11 SCC XXXX PERSONAL SPEED DIAL 12 ADL 16 AUTO DIAL 16 (16-DIGITS) 13 MWK XXXX MESSAGE WAIT KEY (PILOT # _______) 14 CFW 4 CALL FORWARD 4 (4-DIGITS) 15 ALWAYS HANDSFREE (SPEAKERPHONE)KEY IF THERE ARE NO MORE FEATURES TO ASSIGN
PRESS ENTERHNT FNA
MEM AVAIL: (U/P): 1241606 USED U P: 130812 85757 TOT: 1458175DISK RECS AVAIL: 364TNS AVAIL: 67 USED: 233 TOT: 300ACD AGENTS AVAIL: 300 USED: 0 TOT: 300AST AVAIL: 100 USED: 0 TOT: 100DIGITAL TELEPHONES AVAIL: 2451 USED: 49 TOT: 2500
EASY CHANGES TO DIGITAL SETS
EASY CHANGES CAN BE DONE IF ONLY ONE OR TWO ITEMS NEED TO BE CHANGED ON A SET.
REQ: CHG ENTER CHG
TYPE: 2616 TYPE WILL BE 2006, 2008, OR 2616
TN 9 0 ENTER THE TN OF THE PHONE TO BE CHANGED
ECHG YES TYPE IN “YES” AT THE ECHG (EASY CHANGE) PROMPT
ITEM AT ITEM, TYPE IN THE PROMPT AND THE CHANGE
ITEM KEY 3 TRN EXAMPLE OF CHANGING KEY 3 TO A TRANSFER KEY KEY IF THERE ARE NO MORE KEY CHANGES, PRESS ENTER
ITEM IF THERE ARE NO MORE PROMPT CHANGES, PRESS ENTERHNT FNAMIX
MEM AVAIL: (U/P): 1241619 USED U P: 130812 85744 TOT: 1458175DISK RECS AVAIL: 364TNS AVAIL: 67 USED: 233 TOT: 300ACD AGENTS AVAIL: 300 USED: 0 TOT: 300AST AVAIL: 100 USED: 0 TOT: 100DIGITAL TELEPHONES AVAIL: 2451 USED: 49 TOT: 2500
OUT OR DELETE A DIGITAL SET
REQ: OUT TYPE IN OUT TO DELETE SET
TYPE: 2616 SET TYPE WILL BE 2006, 2008 OR 2616
TN 8 7 TYPE IN THE TN TO BE DELETEDPRESS ENTER
MEM AVAIL: (U/P): 1241890 USED U P: 130722 85563 TOT: 1458175DISK RECS AVAIL: 364TNS AVAIL: 69 USED: 231 TOT: 300ACD AGENTS AVAIL: 300 USED: 0 TOT: 300ANALOGUE TELEPHONES AVAIL: 2380 USED: 120 TOT: 2500AST AVAIL: 100 USED: 0 TOT: 100WIRELESS TELEPHONES AVAIL: 2500 USED: 0 TOT: 2500
REQ **** TYPE IN 4 STARS (****) TO RETURN TO THE > PROMPT
SET COPY
IT IS ALWAYS EASIER TO COPY AN EXISTING SET, THAN TO BUILD A NEW SET FROM SCRATCH
ENTER THE LOAD:
OVL000> AT THE > PROMPT TYPE IN LD 20 > LD 20
SET COPY
REQ: CPY XX TYPE IN CPY AND THE NUMBER OF PHONES YOU WISH TO COPYEXAMPLE: CPY 10
TPYE: XXXX FOR ANALOG SET TYPE 500FOR A DIGITAL ENTER ONE: 2006, 2008 OR 2616
CFTN: 8 0 ENTER THE TN OF THE SET TO BE COPIED FROM
SFMT: TNDN SELECT THE FORMAT. TNDN IS TN FIRST THEN DN SECOND.
TN: 9 0 ENTER THE NEW TN OF THE NEW PHONE
DN: XXXX ENTER THE NEW DN OF THE NEW PHONE
THE SYSTEM WILL CONFIRM THE NEW SET
LD 18 SPED CALL LISTS
TO ADD, CHANGE OR OUT SPEED CALL LISTS. ANYTIME NEW SPEED CALL LISTS ARE ADDED, MEMORY IS ABSORBED FROM THE SWITCH.
ENTER THE LOAD:
OVL000> AT THE > PROMPT TYPE IN LD 18 > LD 18
BUILDING A NEW SPEED CALL LIST
MEM AVAIL: (U/P): 1241890 USED U P: 130722 85563 TOT: 1458175DISK RECS AVAIL: 364REQ NEW TYPE IN NEW FOR NEW LIST (ALSO CHG AND OUT)TYPE SCL TYPE IN SCL FOR PERSONAL SPEED CALL LIST
TYPE IN SSC FOR SYSTEM SPEED CALL LISTLSNO XXXX TYPE IN THE NUMBER FOR THE NEW LIST
(THE EXTENSION IS MOST COMMONLY USED)DNSZ 16 TYPE IN THE MAXIMUM NUMBERS OF DN’S ALLOWED FOR THE LIST
(MOST COMMON IS 16)SIZE 10 TYPE IN THE MAXIMUM NUMBERS THE LIST WILL HOLDWRT (ADDS: MEM: 47 DISK: 0.1)STOR
MEM AVAIL: (U/P): 1241843 USED U P: 130722 85610 TOT: 1458175
LD 43 SAVING PROGRAMMING TO THE HARD DRIVE
ALLOWS YOU TO BACK UP THE CHANGES YOU HAVE PERFORMED. THIS SHOULD BE DONE WHENEVER YOU HAVE MADE CHANGES TO TELEPHONE USERS.
ENTER THE LOAD:
OVL000> AT THE > PROMPT TYPE IN LD 43 LD 43
SYSTEM BACK UP
.EDD TYPE IN EDD
SYSTEM WILL NOW BACK UP ALL YOUR DATA. WHEN IT IS COMPLETE THERE WILL BE A MESSAGE STATING “DATA DUMP COMPLETE”
DO NOT INTERRUPT THE PROCESS, WAIT FOR THE “COMPLETED” MESSAGE.
TROUBLE SHOOTING
ENABLING PHONES
IF A PHONE HAS NO DIAL TONE, OR IS “DEAD” CHECK TO SEE IF IT IS ENABLED.
ENTER THE LOAD:
OVL000> AT THE > PROMPT TYPE IN LD 32 LD 32
STAT THE PHONE:
.STAT 24 0 TYPE IN STAT AND THE TN NUMBEREXAMPLE: STAT 24 0
DISU THE SYSTEM WILL RETURN A PROMPT THAT WILL BE EITHER IDLE OR DISABLEIF THE PHONE IS IDLE THEN THERE IS ANOTHER PROBLEMIF THE PHONE IS DISABLED THEN TYPE IN THE WORD ENLU
.ENLU 24 0 AND THE TN NUMBEREXAMPLE: ENLU 24 0
PRESS RETURN AND STAT THE PHONE AGAINTHE PHONE SHOULD REPORT TO BE IDLE IF NOT, THEN THERE IS ANOTHER PROBLEM