Lunch and refreshments will be provided to all the attendees on both days of training.

Who Should Attend?The course is designed for professionals with some prior exposure to VoIP telephony and enterprise PBX deployments.

� Individuals/organizations selling, con�guring & deploying enterprise communication systems� IT professionals deploying & maintaining PBX systems for their organizations� Telecom/IT professionals� Service providers’ technical personnel for deploying & supporting end users

Prerequisites� Familiarity with computer communication systems & concepts� Familiarity with SIP protocol & other commonly used communication protocols� Basic understanding of VoIP, traditional telephony systems & TCP/IP networking

PBXact UCTECHNICAL TRAINING

When: Jan. 31st - Feb. 1st, 2017

Where: Robert Denholm House, Bletchingley Road, Nut�eld, UK

The Robert Denholm House is within easy reach of London, about an hour away from the Heathrow airport and only 30 minutes from the Gatwick airport.

U N I F I E D C O M M U N I C A T I O N S

UC

ObjectivePBXact UC training is designed to get you ready to sell, con�gure and deploy Sangoma’s most comprehensive enterprise business communication solutions. The training will highlight product introductions and speci�cations, important deployment architecture and strategies, use cases, installation, implementation techniques and troubleshooting skills.

At the end of the 2-day course, you will be able to independently set up and con�gure a FreePBX system including trunking, phones, extensions and lots of other call �ow items. The course will give you hands-on skills and con�dence to install and con�gure these Sangoma products.

The training was very rich in content and the trainer was exceptionally good. A better knowledge of the product will help in implementation of solutions based on Sangoma products more effective.” - Mario Matinelli-IT AND GENERAL LTD

Worth£680

PBXact UC 10

s300

s500

Training Fee£899 + VAT

If you are a long-standing Sangoma customer and looking for a discount on the training fee, please write to Simon Horton, Director – Product Management and Product Marketing, and also the organizer of the PBXact UC Training in the UK. Simon Horton can be reached at shorton@sangoma.com.

Training KitEach student will be equipped with their ownhardware (and get to keep the gear).

The kit includes:

� 1 X PBXact UC 10� 1 X Sangoma s300 IP Phone� 1 X Sangoma s500 IP Phone

The kit is worth £680 and will be given FREEto the attendants of the training.

Course Timings

Day 1

Day 2

Break

1. Course Intro - 15 mins

2. Sangoma Corp Intro - 15 mins

3. PBXact UC Intro - 45 mins

9:00 - 10:15 AM

1. PBX Structure Intro - 15 mins

2. Initial Setup - 45 mins

3. PBXact Basic / Advanced Modes Intro - 45 mins

4. Extensions I - 45 mins

10:45 - 12:30 PM

1. Extensions II - 45 mins

2. Trunks - 60 mins

3. Distributed Calling I - 75 mins

Lunch

1:30 - 4:30 PM

Lunch

1. Day 1 Recap - 15 mins

2. Distributed Calling II - 15 mins

3. Administration I - 60 mins

9:00 - 10:30 AM

1. Phone Features - 60 mins

2. Other Features - 30 mins

11:00 - 12:30 PM

Break

1. Other Features - 30 mins

2. User Control Panel - 60 mins

1:30 - 3:00 PM

PBXact has everything you ever need in a UC solution. The training made it easy to navigate through the various features of PBXact”. - Dave Clayton-Trading System Support LTD

PBXact UC a quite powerful solution with lot of features that we can use in a VOIP environment. The PBXact UC Training has got me all set to install/con�gure the solution for our customers.” - Guillaume Deltenre-AP Consulting

© 2016 Sangoma Technologies. All Rights Reserved

Detailed Course Outline

1. PBX Product Lineup

2. Phone Lineup

3. High Level Featrue Intro

4. Telephony Support

5. Administration

6. UCP

7. Support

PBXact UC Intro

1. Initial Setup

2. Extensions

3. Trunks

4. Distributed Calling - IVR, Ring Groups

5. LAB - Initial Setup

PBX Structure Intro

PBXact Basic / AdvancedModes Intro

1. Create Extensions

2. EndPoint Manager (EPM)

3. Mapping Phones to PBX

4. Directing Phones to PBX

5. User Management

6. Sangoma Phone Interface

7. Phone Apps

Extensions

2. Queues

3. Call Flow Control

1. IVRs

Distributed Calling

1. Languages

2. Company Directory

3. Contact Manager

4. Backup & Restore

Administration

1. Follow Me

2. Call Park

Phone Features

1. Paging

2. Conference Rooms

Other Features

User Control Panel

1. OOBE

2. Portal

3. Search Bar

4. Updates

5. LAB - Initial Setup

Initial SetupCourse Intro

Sangoma Corp Intro

3. Outbound Routes

1. SIP Trunks

2. Inbound Routes

Trunks

Good product overview and relevant training material. The training is going to be very helpful in future deployments of PBXact products to my customers. Highly customizable feature of PBXact are impressive” - Wayne Hopwood-Trading System Support LTD