2013-2014Training Offerings

Member of

His Royal Highness PrinceKhalifa bin Salman Al Khalifa

The Prime Minister of theKingdom of Bahrain

His Majesty KingHamad bin Isa Al Khalifa

King of the Kingdom of Bahrain

His Royal Highness PrinceSalman bin Hamad Al Khalifa

The Crown Prince, First Deputy Prime Minister and Deputy Supreme Commander of the Kingdom of Bahrain

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To provide quality training in a research-led learning environment to develop unique competencies in learners & to enhance their employment prospects.

To help businesses and organisations create an enabling environment for achieving excellence in all that they do.

To be the leading & preferred professional provider of services to develop human capital & organizations with global vision & local flavour.

A human capital and organisation development services provider focused on delivering quality training and consultancy solutions with enduring benefits and impact on strategy, operations and human resources.

Engaged since October 2006 in providing Training and Consultancy services in the area of business and management to both public and private sectors and individuals in the Kingdom of Bahrain and other GCC countries.

Provider of internationally recognized solutions relevant to the local culture, rules & regulations.

About Golden Trust

Vision

Mission

Our Motto Professional Approach:We have a professional approach ingrained in all that we do Action-Oriented:Pro-actively & with sustained action, we guide the client & address his requirements. Comprehensive Solutions:Our solutions to individuals or corporate are comprehensive and cover multiple aspects. Trusted Advisors:We are known to enjoy trust of many institutions, businesses and individuals. A TRUST achieved through the PACT we have with our service recipients. A PACT, we believe in and follow with all sincerity.

Our Strengths▶ Truly home – grown with deep local roots & international reach.

▶ Ability to ensure a perfect fit between the employer: employee & between service & delivery.

▶ Unique Tools: E.G.: PRISM Brain Mapping.

▶ Superior Accreditations.

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In today’s networked world all barriers & boundaries have become irrelevant. Human talent has become highly mobile. Both people & organizations want to be “the best”, work for the “best”, have “the best” at their command & keep on excelling further.

So, the competition is with the others beyond your country as much as with your own self. “Excel or Perish” is the governing principle. To withstand these modern demands & to ensure that one does not become “obsolete”, one needs to train continuously across various dimensions & develop & sustain a level of competence & ability that will be in demand. GT understands this individual & organizational need to the core. It believes in being an integral part of the process of human capital & organizational development & has on offer various programmes & services to meet precisely this need.

There are some others who, irrespective of the material outcomes, want to improve themselves, a process called “self-actualization”. Such individuals now seek continuous training & development to satisfy their own inner urge.

At GT, we welcome both types of people, understand their needs and aspirations and then offer them our hand to guide them to a level of development that ensures that they reach their goals and aspirations resulting in a satisfied individual/organization.

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GT strives continuously to improve the quality of Vocational Education and training to nurture the talent of our learners to enable them to embark upon a successful career. Our team endeavors to achieve this objective through a proper blend of high conceptual and practical skills supported by excellent infrastructure, teaching methodology, research, consultancy, and commitment to a Quality Management System.

To accomplish this, GT is committed to: Achieving quality outcomes, both onshore and offshore, through the use of quality assurance and perpetual improvement approach which is based on improving on what we do and demonstrating that we are achieving objectives set out in strategic plans and policies. It is based on the Deming Cycle in which there are four phases known as Plan, Do, Check, and Act (PDCA); Contributing to the growth of vocational and professional education and training and upholding the highest ethical and professional standards; Serving society to lead to its enrichment and advancement; Empowering employees and faculty by training and development to improve their efficiency and stated objectives.

Through, GT has successfully acquired Quality Management System in the ISO 9001-2008 in February2012 – Scope of Registration “Design and Provision of Training & Consultancy Services” Certificate No.: AJAEU/12/12652 to systematically standardize its processes in customizing and delivering its training services.Also, GT has successfully been audited by the National Authority for Qualifications & Quality Assurance of Education and Training (NAQQAET) in the first and second cycle mandatory review.

In Quality we Believe!

Why Training & Development

Quality Assurance

Edexcel is the UK’s largest qualifications provider specialising in curriculum development, quality assurance and certi-fication of learner achievement. Ultimately, Edexcel aim is to ensure learners are engaged in a rewarding and relevant experience which will provide them with the skills, knowledge and behaviours they need for the competitive global workplace. A BTEC is a work-related qualification, exclusive to Edexcel, which is designed to provide learners with the skills, knowledge and behaviours they need in an increasingly competitive global workplace.

The ISMM is committed to developing sales talent and is recognised as an awarding organisation by the UK Govern-ment regulatory body Ofqual, with a full range of qualifications in Sales, Marketing and Sales Management.ISMM members are drawn from every sector of industry and commerce. From those just embarking upon a sales career through to senior and experienced sales managers and directors, they share a commitment to upholding the standards of professionalism and integrity that are all hallmarks of sales success.

The Institute of Leadership and Management is the UK’s largest awarding body for leadership and management qualifications.  ILM wide range of  programmes  and unique unit-based  qualifications structure give training seeker the choice and flexibility to custom-build programmes that meet their exact leadership and management development needs. And because all assessment is practical-ly-based,  these key skills and knowledge are transferred directly into practice, bringing immediate business benefits. 

The Institute of Sales & Marketing Management (ISMM) is the worldwide repre-sentative body for salespeople. Founded in 1911, the  ISMM has been the au-thoritative voice of selling and the custodian of sales standards, ethics and best practice for over 100 years.

Affiliations & Accreditations

6iHRME is Based in Carefree, AZ, USA, with offices in Europe (Hungary) and MENA (Abu Dhabi) that Designs and produces onsite courses/workshops for Universities, Associations and Consulting groups.

Research-based content. All programs have been developed on the latest available research materials, from highly regarded and published sources. The content of its certification reflect current core competencies as defined in the recent World Federation of People Management (WFPMA) study on HRM practice. iHRME Inc works in close coop-eration with the Global Remuneration Organisation (GRO), the body that developed the initial generic Certification for those in the Remuneration field. This initial program, the Global Remuneration professional (GRP) is the property of WorldatWork, the successor organization to the American Compensation Association which acquired the rights thereto in 1998. GRO in conjunction with iHRME has now developed the Certified Global Compensation Professional (CGCP) Certification program.

to which he or she feels it necessary to modify that behaviour on occasions to achieve key objectives, and the overall pattern of behaviour that he or she tends to use for most of the time.

In addition to the eight behaviour dimension maps, PRISM generates up to a 60-page personalised report which identifies and measures 26 key aspects of work preference. PRISM also provides an analysis of a person’s Emotional Intelligence (EQ) preferences and a summary of his or her ‘big five’ personality traits, one of the most widely accepted and used models of personality.

PRISM Brain Mapping is a sophisticated, online, neuroscience-based instrument spe-cifically designed to identify the behavioural preferences that directly relate to personal relationships and work performance. PRISM provides three distinct profiles, or ‘maps’, of

Affiliations & Accreditations

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The Chartered Quality Institute is the chartered body for quality management profes-sionals. Established in 1919 and formerly the Institute of Quality Assurance, gained a Royal Charter in 2006 and became the CQI shortly afterwards in January 2007. Incor-porated by Royal Charter and a registered charity (no. 259678) the CQI exists to benefit the public by advancing education in, knowledge of and the practice of quality in indus-try, commerce, the public sector and the voluntary sectors. In short, the CQI exists to help make organisations better.

The Institute of Administrative Management (IAM) is the oldest management Institute in the UK having inspired professional business managers and administrators since 1915.

IAM focus is on developing professional administrators, administrative managers, and business leaders. They do this through membership services and qualification programmes to help individuals develop skills, build successful careers, and fulfil their potential.

The General Council for Islamic Banks And Financial Institution (CIBAFI) is one of the 4 "I's" International Islamic Infrastructure Institutions. It is a non-profit organization and it was established

and hosted in the Kingdom of Bahrain pursuant to an Amiri Decree No. 23 issued on May 16, 2001. It is an affiliated organ to the Organization of Islamic Cooperation (OIC). Although the Council was established in 2001, its founding began in July 1999 by the Islamic Development Bank on July 10, 1999. The council membership includes a large number of banks and financial institutions registered in various countries around the world regulated by central banks. CIBAFI has been headquartered in Bahrain due to its positioning in the Arab and global financial industry.

CIBAFI is the official umbrella for all Islamic financial institutions that comply their services and products with Islamic Shari'a. The aim of CIBAFI is to develop the Islamic financial industry and protect it in various fields such as training and human resources development, information and financial analysis, consultancy, information and awareness.

GLH | Guided Learning Hours

Accredited Qualificationsand Programmes

What is OFQUAL?

The  Office of Qualifications and Examinations Regulation (Ofqual) is a non-ministerial government department that regu-lates qualifications, exams and tests in England and vocational qualifications in Northern Ireland.

Units Build up to Qualifications

There are three different types of qualification in the QCF: Award, Certificate and Diploma. You can achieve an Award with 1 to 12 credits; for a Certificate you will need 13 – 36 credits and for a Diploma you will need at least 37 credits. Units and qualifications are each given a level according to their difficulty, from en-try level to level 8. The title of a qualification will tell you its size and level.

Rules & Credits Value

Qualifications that use the QCF rules are made up of units. This provides flexible ways to get a qualification. Each unit has a credit value which tells you how many credits are awarded when a unit is completed. The credit value also gives an indication of how long it will normally take you to prepare for a unit or qual-ification.  One credit will usually take you 10 hours of learning.

Qualifications Recognition

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How do they Regulate?

The main way they regulate is by setting the standards and rules that awarding organisations need to meet when they design, de-liver and award regulated qualifications. They monitor awarding organisations and qualifications to make sure that standards are maintained.

As well as awarding organisations and qualifications, they look at the whole qualifications and exams system. They investigate and do research to make sure the system is fit for purpose. They also regulate the National Curriculum assessments and the Early Years Foundation Stage assessments.

Qualification & Credit Framework (QCF)

The National Qualifications Framework (NQF) and Qual-ifications and Credit Framework (QCF) set out the levels against which a qualification can be recognised in Eng-land, Wales and Northern Ireland. The European Qual-ifications Framework (EQF) provides a way to compare the level of qualifications across different countries and systems in Europe, making them easy to understand.

Award1-12 Credits

Certificate13-36 Credits

Diploma37 + Credits

Recognition of Prior Learning & Credit Transfer

If a qualification includes a unit that you have already been awarded, you can use the unit you have already taken towards that qualification. Units awarded by different awarding organisa-tions can be combined to build up qualifications.

BTEC Level 3 Certificate

BTEC Specialist qualifications are qualifications at Entry Level to Level 3 in the Qualifications and Credit Frame-work (QCF) and are designed to provide specialist work-related qualifications in a range of sectors. They give learners the knowledge, understanding and skills that they need to prepare for employment. The qualifica-tions also provide career development opportunities for those already in work.

The Edexcel BTEC Level 3 Certificate in Business (Spe-cialist) is a 30 credit and 180 guided learning hour (GLH) qualification. Learners can achieve the award by com-pleting ONE core unit (10 credits and 60 GLH).

BTEC Level 3 Award/Certificate in Retail Knowledge

in Business

The Edexcel BTEC Level 3 Award/Certificate in Retail Knowledge (QCF) have been developed to give learners the opportunity to engage in learning that is relevant to them and which will provide opportunities and to develop a range of skills and techniques, personal skills and attributes that are essential for successful performance in working within the Retail industry.

The Edexcel BTEC level 3 Certificate is a 16 credit and 111 guided learning hour (GLH) qualification. Learners can achieve an award upon the completion of the TWO core units (5 credits and 37 GLH).

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BTEC Level 3 Award/Certificatein Customer Service

The Edexcel BTEC Level 3 Certificate in Customer Service (QCF) is designed for people working in, or aspiring to work in, customer service related roles and has been developed to provide the underpinning knowledge and understanding for the Level 3 NVQ in Customer Service (QCF). This qualification is approved as atechnical certificate for the Advanced Apprenticeship in Customer Service

The Edexcel BTEC Level 3 Award in Customer Service is a 10 credit and 65 guided learning hour (GLH) qualification that consists of two mandatory units that provide for a total of 10 credits.

The Edexcel BTEC Level 3 Certificate in Customer Service is a 13 credit and 85 (GLH) qualification that consists of three mandatory units that provide for a total of 13 credits.

The Edexcel BTEC Level 3 Award in Customer Service (QCF) is designed for people working in, or aspiring to work in, customer service related roles and has been developed to provide the underpinning knowledge and understanding for the Level 3 NVQ in Customer Service (QCF).

Learners taking this qualification can progress into em-ployment or further education/training including qualifi-cations such as the Edexcel BTEC Level 3 Certificate in Customer Service (QCF).

Chain Management PrinciplesBTEC Level 2 Certificate in Supply

The Edexcel BTEC Level 2 Certificate in Supply Chain Management Principles is a 14-credit and 110 guided learning hour (GLH) qualification that consists of four mandatory units that provide for a combined total of 14 credits

The 14-credit Edexcel BTEC Level 2 Certificate in Supply Chain Management Principles (QCF) offers an engaging programme for those wanting to under-stand the principles of Supply Chain Management.

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Level 4 qualifications are Vocationally Related Qualifications designed to cover the theoreti-cal and practical sales and marketing knowl-edge and skills required by aspiring sales managers and practicing sales managers to enable them to succeed in the workplace.

The Level 4 Certificate/Diploma in Sales & Marketing Management is designed for those who want to:

▶ Develop knowledge, understanding and skills in sales and account management

▶ Have a qualification at a level equivalent to first year degree or Higher National Certificate

▶ Be assessed on their ability to identify and use relevant understanding, methods and skills to address problems that are well de-fined but complex and nonroutine, taking re-sponsibility for overall courses of action and exercising autonomy and judgement within fairly broad parameters.

In order to achieve the certificate, learners must sucessfully complete all FOUR core units. In order to achieve the Diploma, learn-ers must successfully complete certificate re-quirements and additional FOUR units.

Level 4 Certificate/Diploma inSales & Marketing Management

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Sales & Account ManagementLevel 5 Certificate/Diploma in

Level 5 qualifications are Vocationally Related Qualifications designed for established or aspiring sales manag-ers, account managers, regional sales managers or regional/key account managers.

The Level 5 Certificate/Diploma in Sales & Account Management is designed for those who want to:

▶ Develop knowledge, understanding and skills in sales and account management

▶ Have a qualification at a level equivalent to a Higher National Diploma or foundation degree

▶ Be assessed on their ability to identify and use relevant understanding, methods and skills to address broadly-defined complex problems, taking responsibility for planning and developing courses of action and exercising autonomy and judgement within broad parameters.

In order to achieve the certificate, learners must sucessfully complete all FOUR core units. In order to achieve the Diploma, learners must successfully complete certificate requirements and additional THREE optional path-way units.

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Level 6 Certificate/Diploma inStrategic Sales Management

Level 6 qualifications are Vocationally Relat-ed Qualifications designed for established or aspiring sales managers, account manag-ers, regional sales managers or regional/key account managers.

The Level 6 Certificate/Diploma in Strategic Sales Management is designed for those who want to:

▶ Develop knowledge, understanding and skills in strategic sales leadership

▶ A qualification at a level equivalent to a Bachelor’s degree

▶ Be assessed on your ability to refine and use relevant understanding, methods and skills to address complex problems that have limited definition, including taking re-sponsibility for planning and developing courses of action that are able to underpin substantial change or development, as well as exercising broad autonomy and judge-ment.

In order to achieve the certificate, learners must sucessfully complete all FOUR core units and in order to achieve the Diploma, learners must successfully complete cer-tificate requirements and additional FOUR units.

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Management & LeadershipLevel 3 Qualifications in

This qualification is ideal if you are having management responsibil-ities but no formal training, and are serious about developing your abilities. It’s particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people though organisational change, budget cuts or other pressures.

Benefits for individuals

▶ Gain a range of key management skills▶ Put new skills into practice in your own role▶ Build your leadership capabilities▶ Motivate and engage teams, manage relationships confidently▶ Develop your leadership skills using your own knowledge, values

and motivations.

Impact for your employer

▶ Effective and confident first-line managers▶ Better relationships and communication in teams▶ Measurable results: workplace-based assessment ensures new skills are effectively transferred to your business▶ A broad range of optional units – qualification can be tailored to your organisation’s learning and development needs.

Rules of Combination

▶ Level 3 Award: Minimum 4 Credits - Maximum 12 Credits from Group 1 and 2 units)▶ Level 3 Certificate: Minimum 13 Credits - Maximum 36 Credits (Maximum of 6 credits from Group 2)▶ Level 3 Diploma: Minimum 37 Credits (Maximum of 18 credits from Group 2)

Level 5 Qualifications inManagement & Leadership

This qualification is designed for project managers, department heads, and other practising middle managers.  Develop your skills and experience, improve your performance and prepare for senior management responsibilities.

Benefits for individuals

▶ Use core management techniques to drive better results▶ Develop your ability to lead, motivate and inspire▶ Provide strategic leadership as well as day-to-day management▶ Benchmark your managerial skills▶ Raise your profile in your organisation.

Impact for your employer

▶ Encourage strategic thinking at this level of management, to foster business improvement

▶ Engage middle managers with training and development – this qualification is designed to provide clear, measurable benefits to career-minded professionals

Rules of Combination

▶ Level 5 Award: Minimum 6 Credits - Maximum 12 Credits (all units taken from Group 1)▶ Level 5 Certificate: Minimum 13 Credits - Maximum 36 Credits(-maximum of 6 credits taken from Group 2)▶ Level 5 Diploma: Minimum of 37 Credits

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The Certified Professional in Human Resources and Compensation (CPHRC) Certification Program is for those who are interested in working in the functional areas of Human Resource Management (HRM) and those who plan to become a member of management at any level in either the private or the public sector.

This CPHRC Certification is based on the Body of Knowledge as developed by the World Federation of Personnel Man-agement Associations (WFPMA), the world's peak HR body, in conjunction with member national associations including the Society for Human Resource Management (SHRM) and the Chartered Institute for Personnel and Development (CIPD).

Compensation material is drawn from the specific Body of Knowledge in Remuneration Management as identified by Worl-datWork (formerly American Compensation Association).

▶ CPHRC Program consists of four (4) certificates; CPHRC1, CPHRC2, CPHRC3 and CPHRC4▶ CGSDP® Program consists of two (2) certificates; CPHRC1 and CGSDP2.▶ CGSP® Program consists of three (3) certificates; CPHRC1, CPHRC2 and CGSP2.▶ AHRMC Program consists of three (3) certificates; CPHRC1, CGSDP2 and CGSP2.

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Professional/SpecialisedHuman Resource Certifications

Level 3 Certificate inQuality Management

Level 5 Certificate inQuality Improvement for Business

The Certificate provides the skills required to improve an organisation’s business processes in order to deliver reduced waste, increased ef-ficiency and improved customer satisfaction. The qualification does this by developing the ability to deploy improvement tools and project approaches for continuous and breakthrough improvement. This qual-ification meets part of the qualification requirements to become a CQI Member, Chartered Quality Professional.

The Certificate in Quality Management provides those responsible for service or product quality with the foun-dation for formal development in their role and an in-troductory qualification for new and potential quality managers. The qualification provides an understanding of what quality management means in an organisational context and the component parts of the quality man-agement process.

Potential job roles: Quality Technician, Customer Ser-vice Team Leader, Operations Team Leader, Engineering Technician.

In order to achieve the certificate, learners must sucess-fully complete all FIVE units.

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Potential job roles: Business Improvement Manager, Quality Assurance Manager, Quality Manager, Quality Engineer, Pro-cess Owner.

In order to achieve the certificate, learners must sucessfully complete all FIVE units.

20In order to achieve the certificate, learners must sucessfully complete all FOUR units.

Level 3 Certificate in Principles of Business & Administration

The IAM Level 3 Certificate in Principles of Business and Administration supports those already working in, or aspiring to work in, business positions. Learners will develop essential knowledge and understanding across a range of practices and learn how to work collaboratively.

A combination of mandatory and optional units, based on national occupational standards, provides learners with an appropriate grounding in the business and administration field whilst at the same time offering learners the flexibility to study units that specifically interest them.

In order to achieve the certificate, learners must sucessfully complete all FIVE units.

The IAM Level 4 Certificate in Business and Admin-istrative Management (Pathway 4 Managing finance, information and knowledge) is ideal for managers who wish to gain skills in specific business and administra-tive management techniques but are unable to commit to full-time education. A flexible assessment structure enables each learner to complete the required assess-ment in a format which is convenient to the learner.

Level 4 Certificate inBusiness & Administrative Management

Level 5 Certificate inBusiness & Administrative Management

The IAM Level 5 Certificate in Business and Administrative Man-agement (Pathway 1 Strategic administration of operations, infor-mation and finance) is ideal for managers who wish to gain skills in specific business and administrative management techniques but are unable to commit to full-time education. A flexible assessment structure enables each learner to complete the required assess-ment in a format which is convenient to the learner.

Level 5 Certificate inGovernance, Leadership & Motivation

The IAM Level 5 Certificate in Governance, Leadership and Motivation is ideal for managers who wish to gain an under-standing in the fields of corporate governance and leadership but are unable to commit to full-time education. A flexible assessment structure enables each learner to complete the required assessment in a format which is convenient to the learner.

In order to achieve the certificate, learners must sucessfully complete TWO core units.

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In order to achieve the certificate, learners must sucess-fully complete all THREE units.

CIBAFI Accreditation Board

CIBAFI certificates and diplomas are recognised and endorsed by:

▶ International Islamic Fiqh Academy ▶ Islamic Research and Training Institute▶ Saleh Kamel Center for Islamic Economics▶ International Shari’ah Research Academy for Islamic Finance▶ Islamic Economics Institute at King Abdulaziz University

Professional Diploma inRisk Management

The professional Diploma in Risk Management in Islamic Financial In-stitutions targets all those interested in the RM field. It targets as well all those working in the Islamic Finance Industry and wishing to get certified in this field. It targets also the trainees in the professional cer-tificates issued by the International Islamic Finance Training Center.

The professional Diploma in Risk Management targets as well the trainees already certified by the Center. All those having successfully attended any of the training programs delivered by the Center are entitled to take part in this diploma.

Learners must successfully complete all THREE certificates in order to achieve the diploma.

CIBAFI provides those wanting to progress in their Islamic Bank-ing careers professional certificates with progression pathways to achieving professionals diplomas. below are the structure of the diplomas.

Professional Diploma inIslamic Accounting

The professional Diploma in Islamic Accounting targets all those interested in the Accounting field. It targets as well all those working in the Islamic Finance Industry and wishing to get certified in this field. It targets also the trainees in the professional certificates issued by the International Islamic Finance Training Center.

The professional Diploma in Islamic Accounting tar-gets as well the trainees already certified by the Center.

All those having successfully attended any of the train-ing programs delivered by the Center are entitled to take part in this diploma.

Learners must successfully complete all FOUR certifi-cates in order to achieve the diploma.

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Trade Finance

The professional Diploma in Sharia Auditing targets all those interested in the Sharia Auditing field. It targets as well all those working in the Islamic Finance Industry and wishing to get certified in this field. It targets also the trainees in the professional certificates issued by the International Islamic Finance Training Center belonging to CIBAFI.

The professional Diploma in Sharia Auditing targets as well the trainees already certified by the Center.All those having successfully attended any of the training programs delivered by the Center are entitled to take part in this diploma.

Learners must successfully completeall FOUR certifi-cates in order to achieve the diploma.

Professional Diploma in

The Professional Advanced Diploma in Islamic Finance targets the partic-ipants who have already passed the exam of the Certified Islamic Special-ist Programs, and obtained the cer-tificate of qualification with a success rate ranging between 50 % and 74 % or those Passed with a success rate exceeding 75 % in the Certified Islamic Specialist certificate.

Learners must successfully com-plete all FIVE certificates plus their choice of ONE optional unit out of two available in order to achieve the diploma.

Professional AdvancedDiploma in Islamic Finance

Sharia Auditing

The Professional Advanced Diploma in Islamic Finance targets the participants in the programs of professional certification issued by the Gener-al Council, either directly or through its accredit-ed agents and marketers worldwide.

Short Courses

Specialises inGT

The brain is the source of all human behaviour. It stores our memories, en-ables us to feel emotions, gives us our personalities and produces the be-haviours that enable us to survive and achieve success - in short; it makes us who we are. Although genes set boundaries for human behaviour, with-in these boundaries there is immense room for individual variation. Now, thanks to great advances in brain imaging technology, scientists can watch the brain at work and in great detail and are uncovering many of its secrets.

For all of us, that discovery is really good news. The adult brain can and does, adapt, develop and change even into old age. This means that edu-cation, learning and development take on a whole new level of importance. Neuroscience has also shown us that people tend to be most motivated and successful when they use and are rewarded for using their own natural, preferred behaviour.

This highlights the importance of matching people with the right jobs - do-ing those things they enjoy and do best. In simple terms, the better the fit between the person and the job, the better the performance. The best recruitment results from paying attention to three factors:

What the person likes to do most | What the person does best What adds greatest value to the organisation.

PRISM is powerful profiling tool designed specifically for today’s fast mov-ing world. Highly visual and easy to understand, PRISM identifies human behaviour and provides an exciting way to enhance business performance. The PRISM suite of tools provides a complete ‘one stop’ Cost effective business solution. No other tool is so versatile, or so practical; from recruit-ment through to leadership, from teambuilding through to enhancing sales and customer service. PRISM adds real value.

Most of us have some knowledge about ourselves and our behavioural pref-erences. However, this picture tends to be fragmented and few people really have an accurate and comprehensive view of themselves.

PRISM BrainMapping

The PRISM Suite of Tools

The core of the PRISM system is an easy-to-use, online inventory which can be completed in approximately 20 minutes.

Drawing on the latest discoveries in Neuroscience this information is used to generate a comprehensive range of maps and reports which can be specifically tailored to suit your needs. For example: The PRISM Pro profile (above) shows behavioural preferences on colour quadrants with two dimensions in each quadrant - a total of eight dimensions, all on a scale of 1-100. The three coloured lines or .maps. (Red, Burgundy and Blue) on the profile reflect an individual's Underlying, Adapted and Consistent behaviour. The strong visual nature of this information makes it easily understood and provides the candidate with a comprehensive picture of their natural behaviour (Underlying), how they are flexing their behaviour to suit the needs of their role (Adapted) and how they are likely to behave most of the time (Consistent). Areas of natural preference challenge and untapped potential can be easily identified from just this one profile.

By tailoring the profile online at the output stage, different 'maps' can be produced to reflect your needs. For recruitment and selection, for example, a benchmark map can be inserted so that a particular role can be 'mapped' against an individual.s preference, this provides a remarkably accurate reflection of an individual's suitability for the role.

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a Revolutionary Tool

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Short Courses Using

Mental Toughness - 2 DaysThere is widespread, growing interest in understanding the relationship between behavioural preferences and business success, and research has identified a cluster of nine behavioural strengths, or competencies, that are linked to both mental toughness and peak leadership per-formance. The PRISM Mental Toughness Inventory measures a candidate’s preference for each of those behaviours. They include: self-belief, ambition, resilience, self-management, optimism, determination, independence, competitiveness and adaptability. The PRISM Mental Toughness Inventory is an exciting advance in the ability to measure the building blocks that are scientifically linked to business success.

Conflict Resolution - 2 DaysResponding to conflict at the workplace or even between friends can be difficult in many cases, In many cases; conflict in the workplace just seems to be a fact of life. We have all experience in being or witnessing situations where different people with different goals and needs have come into conflict. The fact that conflict exists, however, it should not be always considered as a bad thing if it is being resolved effectively, as doing so can lead to personal and professional growth.In many cases, effective conflict resolution can make the difference between positive and neg-ative outcomes.

Big FIVE Traits - 2 DaysThe Five-Factor Model, also known as ‘The Big Five’, is probably the most widely accepted and used model of personality in the world. The ‘Big Five’ traits are: Extraversion; Agreeableness; Conscientiousness; Emotional Stability (the opposite of Neuroticism); Openness to Experience. These traits appear to account for most differences among individual personalities, describing five universal dimensions. During the course and based on the PRISM report findings, learners will explore the importance of understanding the Big Five Traits to their own benefit in order to achieve both personal and career success.

Customer Service Excellence with Emotional Intelligence - 3 DaysThe level of customer service provided by an organization is the key to business success, as today’s customers expectations are higher than that expected or provided a few years ago. Therefore, it is crucial to understand what customers perceive as an exceptional customer ser-vice in order to exceed their expectations. In order to exceed customer’s expectations, customer service personnel must understand their own abilities, areas of strengths and areas for devel-opment in order to reach targeted goals. Emotional Intelligence is a key factor to understanding THE BIG FIVE personality dimensions as detailed by The British Psychological Society “BPS”.

Career and Personal Development - 3 DaysIt is important to learn more about self and behavior preferences, so that we are able to exploit our strengths to the best advantage and also minimize the likely impact of those strengths if they are overdone. The more we understand how we approach situations, the better we will be able to work to our full potential and make decisions that result in greater satisfaction.

Using PRISM Professional Report, delegates will be able to understand where they are standing and how to improve on skills and competencies required within their career and how to improve on social skills. In addition to PRISM's eight behaviour dimensions, the report identifies and measures 26 key aspects of work preference. This information will allow you to make many links between your natural behavior preferences and your work behaviour.

Communicate with Emotional Intelligence - 2 DaysRecent studies indicate that Emotional Intelligence (EQ) influences behaviour in a wide range of domains including school, community, and the workplace. At the individual level, it is believed to relate to academic achievement, work performance, our ability to communicate effectively, solve everyday problems, build meaningful interpersonal relationships, and even our ability to make moral decisions. Given that emotional intelligence has the potential to increase our understand-ing of how individuals behave and adapt to their social environment, it is an important topic for study as an overall part of human behaviour.

PRISM Profiling Tool

Short Courses List

Course No.

CourseTitle

Duration

Hours Days

003 Human Resource/Personnel Management 16 2

004 Leading High Performance Teams 16 2

006 Train The Trainer 16 2

007 360 Degree Feedback 16 2

045 Performance Management 18 3

054 Talent Management 18 3

065 Bahrain Labour Law 18 3

068 Motivation for Peak Performance 16 2

070 Measuring the ROI of HRD Programmes 16 2

073 Employment Law & Workplace Implications 16 2

075 How to Appraise Performance 16 2

076 Employee Motivation 16 2

084 Towards an Effective Work Councils & Labour Unions Operations 20 2

088 Performance Management & Appraisal 16 2

095 Developing Philosphical Inquiry for HRD Professionals 6 1

097 Linking Evaluation Theory & HRD: Building Evaluation Capacity 6 1

104 Learning to Fly: Developing Profitable & Productive Employees 16 2

111 Cycle Time Reduction 18 3

126 Interviewing Skills 16 2

134 Global People Paradigm: Shifting the Frontier of People Management 8 1

Human Resources/Personnel Development

Marketing, Sales and Customer Service

Course No.

CourseTitle

Duration

Hours Days

014 Telephone Skills 12 2

018 Customer Service Excellence with Emotional Intelligence 18 3

019 Dealing with Internal & External Customers 12 2

020 Effective Selling Skills 20 3

021 Marketing Ninja 16 2

022 Sell with Emotions 14 2

067 Frontline Customer Service - NLP Rapport Building 16 2

071 Jump Start Sales: Basic Selling Skills for New Sales People 16 2

101 Using New Rules of Marketing & PR to Create a World Wide Rave 8 1

114 Customer Service Excellence 16 2

118 Managing the Media 18 3

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Course No.

CourseTitle

Duration

Hours Days

001 Competency Management Framework 12 2

005 Female Leader 8 1

026 Total Quality Management 22 3

027 Effective Inventory Management 18 3

029 Coaching with NLP Techniques & Processes 16 2

030 Decision Making for Leaders 12 2

036 Exceptional Leadership 12 2

039 Improving Board Directors, Performance, Leadership and Governance 12 2

040 Leading Role 12 2

041 Management Skills 18 3

044 Performance Coaching 18 3

046 Planning-Strategic & Business, Performance, Implementation & Action 16 2

053 Take the Lead 18 3

055 The 9 Hows of Becoming Effective Supervisors 18 3

108 The Seven Elements of Global Executive 24 3

124 Sustainable Leadership 12 2

130 Preparing Leadership for the Challenges of the Future 14 2

131 Empowering Women... Taking the Lead 8 1

135 Leadership & Management Master Class 12 2

Leadership and Management

Accounting and Finance

Course No.

CourseTitle

Duration

Hours Days

015 Finance for Non-Finance Managers & Executives 18 3

016 Taking Effective Credit Decisions 18 3

017 Credit Control 22 3

077 Smart Money - User Program 8 1

078 Capital & the Finance of Business 18 3

096 Understanding your Financial Behaviour 8 1

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Course No.

CourseTitle

Duration

Hours Days

002 Dynamic Team Building 8 1

012 Influential Communicator 12 2

013 Personal Communication Skills 16 2

031 Dynamics of Attitudinal Change 8 1

032 Effective Self Development Skills 16 2

034 Effectiveness & Successful Habits at Work 16 2

035 Emotional Intelligence 18 3

037 Get your Act Together 14 2

038 Getting Things Done, Make Yourself Run 16 2

056 The Seven Innovation Tools 21 3

058 Unleash the Power Within 18 3

081 Career & Personal Development 16 2

086 The Habits of Highly Effective People 16 2

106 Social Intelligence 8 1

109 Achieving your Aspiration 18 3

127 Working in a Multi-Gender Environment 16 2

Personal Development

Soft Skills

Course No.

CourseTitle

Duration

Hours Days

008 Business Communication Skills 18 3

010 Effective Presentation Skills 22 3

028 Advance Secretarial Skills 30 4

033 Effective Time Management Skills 16 2

042 Negotiation Skills 22 3

043 Organisational Skills & Interaction Management 18 3

048 Problem Solving & Decision Making 16 2

049 Professional Office Management Practice 22 3

051 Strategic Thinking & Planning 22 3

052 Stress Management 18 3

066 Work Ethics 12 2

074 Creating Fun at the Workplace 16 2

080 Mental Toughness 16 2

038 Technical Report Writing 16 2

089 Effective Business Writing Skills 16 3

094 Dealing with Difficult People 18 1

102 Writing that Sells, Writing that Tells 8 3

113 Basic Business Skills 18 3

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Other

Course No.

CourseTitle

Duration

Hours Days

050 Project Management 18 3

069 Quality & Productivity Improvement 16 2

098 Project Management Professional (PMP) Exam Preparation 30 4

116 Improving Risk Management 16 3

117 International Trade Management 18 3

123 Graphic Facilitation 8 1

Course Customisation

GT is not limited to the previously listed courses only. Based on market needs and client requests, GT is capable of customising and designing courses that would fit within clients requirements.

GT works closely with clients and partners to identify training and development needs while using a systematic approach to developing courses to ensure the maximum effectiveness and return on investment. The following diagram summarises GT training design:

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Member of

For more informationplease contact us on:

T. +973 17644 955 | F. +973 17644965E. info@gtrust.org | W. www.gtrust.orgP.O. Box 33388 Isa Town, Kingdom of Bahrain