Your conference program is sponsored by

Peak performance is within your reach ...

49th Annual CIAA ConferenceThe Fairmont Chateau Lake Louise, Alberta September 16 -19, 2012

CIAA 2012

Welcome to Peak Performance is within your reach,

the CIAA’s 49th annual conference. I hope you are as

inspired as I am by the majestic scenery at Lake

Louise. Our theme this year has a lot of significance to

me, as I believe that continuous learning helps us realize

our career potential. Part of reaching that potential

means sharing our business knowledge, something

I have strived to do during my years in the industry.

I’m hoping that the 2012 business program will

encourage you to do the same.

We kick off the conference with our keynote speaker

John Amatt, a modern-day explorer and author who

will share his insights and how we can apply a sense

of adventure to business. Our business program is a

dynamic one, featuring our always popular CFO and

CEO panels, an annual accounting update with

Deloitte & Touche, a tax update with Ernst & Young,

an economic update featuring Todd Hirsch, senior

economist at ATB Financial, and a session on corporate governance and OSFI compliance.

New this year is a session on advanced reinsurance, as well as a presentation on mergers

and acquisitions and the impact on our businesses. To round out our business program,

we’ll have a presentation on managing stress. We’ll wrap up with John Marriott, one of

Canada’s top nature and wildlife photographers.

Every year the CIAA chooses a local charity to receive the proceeds from our auction.

Women in Need Society (WINS) is a not-for-profit organization based in Calgary, Alberta.

It was established 20 years ago with the idea of “helping women and their families help

themselves.” Since then, WINS has grown from one thrift store to five stores throughout

Calgary. We are delighted to be in a position to raise money for this worthy cause.

Once again, a huge thank you to my conference committee (Annette Pohle, PwC;

Nazz Baksh, Peace Hills General Insurance; Dan Tworzewski, KPMG; Jim DeJeu,

Lambton Mutual and Rick Keeler, Munich Re) for all the hard work and dedication

needed to bring this conference together.

I wish all of you a great conference and may you reach your peak performance in the

coming years.

Adrian A. Serge

2012 conference director

Conference director Adrian Serge is an SVP

and finance director at Marsh Canada

2012 conference director’s message ...

CIAA 2012

Your Daily Schedule at a glance ...

All sessions held in the Mt. Temple room

SUNDAY, SEPTEMBER 16, 2012

3:30 PM - 5:30 PM Registration in the Lobby,

Fairmont Chateau Lake Louise

6:00 PM - 7:00 PM Cocktail reception on the

Victoria Terrace

7:00 PM - 10:00 PM Dinner & entertainment

in the Victoria Room

MONDAY, SEPTEMBER 17, 2012

7:00 AM – 8:30 AM Breakfast (Victoria Room)

8:30 AM – 8:35 AM CIAA Conference Director

Adrian Serge greets delegates

8:35 AM – 9:45 AM Keynote: John Amatt –

"No Mountain Too High"

9:45 AM - 10:00 AM Coffee Break (Foyer)

10:00 AM - 11:30 AM The CFO Panel

Omar Rasul, Chartis;

Jeff Stepan, Saskatchewan

Government ; and

Stanley Fung, SCOR;

Moderator:

Hudson Lopez, KPMG

11:30 AM - 12:00 PM AGM (Mt. Temple)

12:00 PM - 1:30 PM Lunch (Lago Restaurant)

1:30 PM - 2:30 PM Accounting Update

with Ratan Ralliaram and

Ricardo Cardoso of D&T LLP

2:30 PM - 2:45 PM Coffee Break (Foyer)

2:45 PM - 3:45 PM Mergers & Acquisitions with

Laurie LaPalme of Cassels

Brock

3:45 PM - 4:30 PM Advanced Reinsurance with

François Dagneau,

AON Benfield

6:00 PM - 12:00 AM Reception, dinner and hoedown

at Brewster Dance Barn

Meet in the lobby at 5:30 PM

(buses depart 5:45 PM

sharp!)

TUESDAY, SEPTEMBER 18, 2012

7:00 AM - 8:30 AM Breakfast (Victoria Room)

8:30 AM - 10:00 AM CEO Panel with

Diane Brickner, Peace Hills;

Patrick Lundy, Zurich Canada;

Moderator:

Alodie Brew, PwC LLP

10:00 AM - 10:15 AM Coffee Break (Foyer)

10:15 AM - 11:00 AM Managing stress or

‘How to fit a Heart Attack

into your Busy Schedule’

with Philip Jones

11:00 AM - 12:00 PM Tax Update with Kim Inglis

and Doris Foo of E&Y LLP

and David D. Robertson of

Couzin Taylor LLP

12:00 PM - 1:00 PM Boxed lunch for everyone.

Networking participants meet

in the lobby at 12:50 PM for

all activities

6:00 PM - 7:00 PM Cocktail reception

(Lakeview Terrace)

7:00 PM - 12:00 AM Dinner & entertainment and

charity raffle

(Temple Ballroom)

WEDNESDAY SEPTEMBER 19, 2012

7:00 AM - 8:30 AM Breakfast (Victoria Room)

8:00 AM - 8:45 AM Corporate Compliance with

Ron Bilyk of Zurich Canada

8:45 AM - 9:45 AM Economic Outlook with

Todd Hirsch of ATB Financial

9:45 AM - 10:00 AM Coffee Break (Foyer)

10:00 AM - 10:45 AM John Marriott, top Canadian

wildlife photographer

Peak performance is within your reach

Sunday, September 16, 20123:30 PM - 5:30 PM Registration in lobby

Monday September 17, 20128:30 AM – 8:35 AM CIAA Conference Director, Adrian Serge greets delegates to the 49th annual

conference. Please note all business sessions will be held in the Mt. Temple room

Everyone is welcome to attend both opening keynote and closing sessions.

8:35 AM – 9:45 AM Keynote speaker – We kick off our program with dynamic keynote speaker

John Amatt, modern-day explorer, author and storyteller. John’s presentation

‘No Mountain Too High’ will challenge us to take on business with an adventurer’s

attitude. John will show us how to deploy courage, resourcefulness and endurance to

keep moving forward.

9:45 AM - 10:00 AM Coffee Break in the Foyer

10:00 AM - 11:30 AM The CFO Panel – Managing the risks and hitting the financial targets

Omar Rasul, CFO, Chartis Insurance; Stanley Fung, Vice-President and CFO, SCOR;

and Jeff Stepan, CFO, Saskatchewan Government Insurance (SGI)

Moderated by Hudson Lopez, KPMG LLP

11:30 PM - 12:00 PM AGM in Mt. Temple

12:00 PM - 1:30 PM Lunch in the Lago Restaurant

1:30 PM - 2:30 PM The Annual Accounting Update presented by Deloitte & Touche LLP

Ratan Ralliaram, Audit Partner, and Ricardo Cardoso, Senior Manager

2:30 PM - 2:45 PM Coffee Break in the Foyer

2:45 PM - 3:45 PM Mergers and Acquisitions ... with Laurie LaPalme, Partner, Cassels Brock

Laurie is a partner in the firm's Corporate and Regulatory Insurance Industry Group.

She practises in the area of corporate and commercial law, with an emphasis on

corporate and regulatory matters, transactions, corporate reorganizations and

governance involving public and private companies.

3:45 PM - 4:30 PM Advanced Reinsurance with François Dagneau, SVP, AON Benfield

Who better to tackle advanced reinsurance than Aon Benfield – the world's leading

reinsurance intermediary and full-service capital advisor.

Conference Director

Adrian Serge, Marsh Canada

Business Program

Chair: Annette Pohle, PwC LLP

Dan Tworzewski, KPMG LLP

Stanley Fung, SCOR Canada

Sponsorship

Chair: Dan Tworzewski, KPMG LLP

Social Program

Chair: Nazz Baksh,

Peace Hills Insurance

2012 Conference Committee

Registration

Chair: Jim DeJeu,

Lambton Mutual;

Nancy DeJeu;

Christine Davis, SCOR Canada

Sandra Taylor, OSBIE

Treasurer

Rick Keeler, Munich Re

Communications & design

Patti Ristich/Michelle Ramsay

R2 communications inc.

Tuesday September 18, 20128:30 AM - 10:00 AM The CEO Dialogue – Canada’s insurance marketplace continues to consolidate

and evolve. Who can see around corners and tell us what’s happening?

Let’s hear it from the executive suite.

Diane Brickner, President and CEO, Peace Hills Insurance; Patrick Lundy,

President and CEO, Zurich Canada. Moderated by Alodie Brew, PwC LLP

10:00 AM - 10:15 AM Coffee Break in the Foyer

10:15 AM - 11:00 AM Managing Stress with Philip Jones, Canadian author and speaker

Philip’s presentation ‘How to Fit a Heart Attack into your Busy Schedule’ is a wake-up

call for most people. He encourages us to review lifestyle choices, figure out how to

deal more effectively with stress, and make just one positive change to help live

healthier, more productive lives.

11:00 AM - 12:00 PM The Annual Tax Update presented by E&Y LLP and Couzin Taylor LLP

Kim Inglis, Partner, and Doris Foo, Associate Partner with David Robertson, Partner

Wednesday September 19, 20128:00 AM - 8:45 AM Corporate Governance and Compliance with OSFI’s Guidelines with Ron Bilyk of

Zurich Canada An issue that deserves our attention and seems to only intensify

each year. Ron shares his thoughts on effective corporate governance for insurers.

8:45 AM - 9:45 AM Economic Update with Todd Hirsch, senior economist, ATB Financial, Alberta

Todd gives us a whirlwind tour of Alberta’s economic clout and its impact on Canada.

9:45 AM - 10:00 AM Coffee Break in the Foyer

10:00 AM - 10:45 AM Closing speaker ... John Marriott, one of Canada’s best wildlife and nature

photographers, author and contributor for Outdoor Photography Canada magazine.

CIAA 2012

Sunday, September 16, 2012

Monday September 17, 2012

‘Birds of a Feather’ Party

6:00 PM - 7:00 PM Cocktail reception on the Victoria Terrace

7:00 PM - 10:00 PM Dinner & entertainment in the Victoria Room

Tuesday September 18, 2012

Farewell Gala at the Fairmont Lake Louise

6:00 PM - 7:00 PM Cocktail reception (Lakeview Terrace)

7:00 PM - 12:00 AM Dinner & entertainment (Temple Ballroom)

We’ll renew friendships and kick off the 49th annual conference at our stunning

hotel. We’ve invited some special guests – the Alberta Birds of Prey, including a

live golden eagle and great horned owl. A unique opportunity to get up close

and personal with these magnificent creatures provides for an unforgettable

experience. Chef is preparing a ‘salute to Italy’ menu to satisfy the hungry travellers.

western hospitality every night

Wild West Night at the Brewster Dance Barn

Meet in the lobby at 5:30 PM (buses start departing @ 5:45 PM sharp!)

6:00 PM - 12:00 AM Cocktail reception, dinner at Brewster Dance Barn

The Fairmont team is planning an elegant evening in the ballroom of this

iconic hotel. We’ll mix and mingle before dinner then sit down to an

excellent menu showcasing the culinary talents of the Executive Chef.

We have some live entertainment planned – the Dino Martinis.

This band has a huge repertoire that ranges from ‘50s swing and ballads,

to modern pop and dance hits. We intend to cap off the 49th annual

conference with a fun and exciting evening.

PS. We’ll also have our annual charity raffle this evening. All proceeds go

to an excellent charity - Women in Need Society (WINS) of Calgary.

Experience the Lake Louise of old at the Brewster Dance Barn. Built in 1996, in honour

of the Brewster Cowboys of over 100 years ago, the Dance Barn provides authentic

western atmosphere and entertainment. With a reputation for quality food, service and

rustic facilities, it makes for a memorable Western Canadian experience.

We’ll hear the dinner bell ring and a hip of beef is carried in on traditional pitchfork

complete with all the fixins. The in-house band steps up the pace in true country and

western style. Pack your cowboy boots ... we aim to square dance.

Horseback riding in the Rockies

We’ll experience the majestic Rocky Mountains on

horseback and ride through the spectacular moun-

tain scenery and fragrant pine forests. Departing

from Lake Louise Stables, we’ll be guided by profes-

sional wranglers on this famous trail. Stops include

the popular Lake Agnes teahouse, named after the

original First Lady of Canada, Lady Agnes MacDonald.

Then onto ‘Little Beehive’ lookout (elevation 2,210m)

then to Mirror Lake (2,027m). This three-hour ride

will have the right mix of excitement and discovery

and, of course, breathtaking views of Lake Louise.

Siteseeing tour of Banff

As you depart Lake Louise for Banff, you’ll realize that

‘getting there’ is part of the adventure. The tour follows

the Bow River, past spectacular views of Castle

Mountain, the Sawtooth Range and Mount Temple,

one of the highest peaks in Banff National Park.

Banff is the oldest and largest of the town sites in the

Canadian National Parks, and undoubtedly owes its

existence to the discovery of hot mineral springs on

the slopes of nearby Sulphur Mountain. A gondola trip

up Sulphur Mountain provides panoramic views of the

snowcapped peaks and valleys of the Bow Valley.

You’ll take in the unusual geological formation known

as ‘the Hoodoos’, the splendour of Bow Falls and the

magnificent view of the Bow River Valley as seen from

Tunnel Mountain Drive. Banff is simply one of

Canada’s national treasures ... enjoy.

Hiking in the Rockies

Sunshine Meadows is one of the most stunning

alpine settings in the Canadian Rockies.

Situated at an average elevation of 2,220m,

the meadows straddle the Continental Divide and

the boundary between Alberta and British Columbia.

Surrounded by some of the Rockies' highest peaks,

the unobstructed views are beyond compare.

Wildlife abounds in the meadows, and the brilliance

of the summer flowers and autumn larches

guarantees spectacular scenery on every visit.

Remember to pack your digital camera (a

cell phone won’t do the trip justice!) and,

of course, some comfortable footwear.

Meet in hotel lobby at 12:50 PM for all activites.

Tuesday means serious networking ...

Checklist: comfortable walking shoes, hat, sunscreen and digital camera.

Deep within Banff National Park, Lake Louise is surrounded by some of the most breathtaking scenery in the

world, providing for an awe-inspiring mountain playground. This is a world class destination and we intend to

show you the highlights in this five-hour tour.

We follow the Trans-Canada Highway west, across the Great Divide and through Kicking Horse Pass into the

scenic wonders of Yoho National Park. Yoho is a native Cree word meaning “awesome”. Following the winding

alpine road along the Yoho River the tour arrives at one of the highlights of the day, Takakkaw Falls. Thundering

over 1,200 feet off a towering cliff, Takakkaw definitely lives up to its Cree name meaning, “it is magnificent”.

Also in Yoho National Park is the aptly named Emerald Lake, with green waters more impressive than the

tropics. Guests will enjoy plenty of photo opportunities of this postcard-like setting. Returning east along the

highway, the tour leads to the final impressive stop, another jewel of the Rockies: Moraine Lake. This stunningly

iridescent blue body of water is nestled among the majestic Valley of the Ten Peaks.

You’ll lunch at Emerald Lake Lodge. Nestled on a small island in the beautiful Emerald Lake, this Lodge is

extraordinary. Built of hand-hewn timber and featuring massive stone fireplaces, the Lodge houses an elegant

dining room. We travel back to the hotel with ample time to prepare for our evening event.

Monday September 17, 2012

For companions only

Mountains, Lakes

and Waterfalls Tour

We’ll lunch at Emerald Lake Lodge. A truly spectacular setting and

winner of a prestigious Condé Nast Traveler Award in 2011.

Takakkaw Falls is a magnificent site.

Meet in Hotel Lobby at 10:00 AM

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Attention non-delegates: You’re welcome to attend John’s session ...

Meet your keynote speaker John Amatt ... modern day explorer, author and motivational speaker

John Amatt is Founder & President of One Step Beyond WorldWide,

an innovative educational and motivational company whose mission is

to encourage people to push beyond their self-imposed limitations.

He has delivered more than 1,800 presentations and seminars in 44

countries and has been called ‘The World’s Best Adventure Speaker’.

A UK native, he’s been a longtime resident of the Canadian Rocky Mountains

and is founder of the Banff Mountain Film Festival, widely recognized as the

world’s premiere showcase of adventure documentary films.

John is renowned in the international mountaineering community for making

the first ever climb of Europe's highest and steepest mountain face –

the 5,000 foot ‘Vertical Mile’ Troll Wall in Norway. He was leader of an early

climbing expedition to Western China, which used camels to approach a

24,757-foot mountain before skiing to the summit, this being perhaps the

highest peak in the world to have been ascended and descended entirely

on skis. He was the principal organizer and a leader of Canada's first

successful expedition to reach the top of the world - the 29,035-foot

summit of Mount Everest – a climb that was televised live throughout

Canada and on ABC Nightline in the United States.

John’s adventures are chronicled in his autobiography, Straight to the Top

and Beyond, in which he uses the metaphor of his own adventures to

develop a nine-step approach for scaling the heights in today’s unpredictable

global business environments.

John knows about tough times and the value of struggle in bringing out the

best in teams of people. He was a leader of an Everest team, which suffered

four tragic deaths in two unpredictable accidents before putting six climbers

on top of the world. His experience on Everest taught him about the danger

of falling into the trap of complacency and the importance of always

questioning the status quo.

He uses his amazing storytelling ability and experiences to address the

themes of goals and expectations, risk and adventure, embracing fear and

anxiety, the value of commitment, and much more.

The CIAA welcomes John Amatt as our 2012 keynote speaker.

Keynote Bio

CIAA 2012

The CIAA travels to historic Montreal for our 50th annual conference.

Mark your calendars for September 14-19.2013.

We celebrate our milestone at Fairmont The Queen Elizabeth, Montreal.

Details to follow at www.ciaa.org

Guess who is celebrating 50 years of conferences?

2012 Lake Louise, AB

2011 San Diego, CA

2010 Gatineau, Quebec

2009 St.John’s, NFLD

2008 Whistler, BC

2007 Scottsdale, Arizona

2006 Quebec City

2005 Banff

2004 Halifax

2003 Winnipeg

2002 Calgary

2001 Montreal

2000 Victoria

1999 Charlottetown

1998 Huntsville

1997 Montebello

1996 St. John’s

1995 Ottawa

1994 Vancouver

1993 Kingston

1992 Niagara Falls

1991 Québec City

1990 St. Adele

1989 Kananaskis

1988 Halifax

1987 Montebello

1986 London

1985 Kitchener

1984 Sherbrooke

1983 Ottawa

1982 Moncton

1981 Québec City

1980 Winnipeg

1979 Ottawa

1978 Québec City

1977 London

1976 Gray Rocks

1975 Niagara Falls

1974 Québec City

1973 Ottawa

1972 L’Esterel

1971 Honey Harbour

1970 Québec City

1969 Niagara Falls

1968 Kingston

1967 Ottawa

1966 Mont Gabriel

1965 Brockville

1964 Ottawa

Speakers’ bios

Omar has extensive experience in the areas of strategic planning,

finance, treasury and financial reporting with financial services

organizations in Canada and the U.S.

Prior to joining Chartis Canada, he worked in senior positions with

Citigroup and major Canadian banks where he was instrumental in

leading several income-driving initiatives, developing business

models, providing key enhancements to the financial planning

process and regulatory reporting, and implementing Treasury

Funds transfer pricing and MIS solutions to support performance

management.

Omar holds CA, Certified Management Accountant (CMA) and CFA

designations, as well as MBA and BSc degrees.

Omar RasulChief Financial Officer

Chartis Insurance

Company of Canada

Toronto

Jeff joined Saskatchewan Government Insurance (SGI) in 2008 as

Treasurer, and was appointed Chief Financial Officer in 2010.

Prior to joining SGI, he spent 17 years as an institutional invest-

ment consultant with Hewitt Associates and its predecessor

company James P. Marshall Inc., where he consulted to clients

in the pension, endowment and insurance sectors.

He currently chairs the Investment Committee for the Capital

Pension Plan and is Treasurer of the Financial Executives

International (Regina Chapter). He is also a member of the

Institute of Chartered Accountants of Saskatchewan, the CFA

Institute and the Risk and Insurance Management Society.

He holds CA and CFA designations.

Jeff StepanChief Financial Officer

Saskatchewan

Government Insurance

Regina, Saskatchewan

As Vice-President and Chief Financial Officer of Scor Canada,

Stanley is a member of the company’s management committee

and has senior responsibility for finance, operations, compliance,

and investments. He works closely with the board of directors,

audit committee and is also a member of the pension committee.

With more than 20 years of experience in finance and operations,

Stanley has held senior management positions in both the P&C

and Life insurance industries. He started his career in Toronto

with Coopers & Lybrand business assurance services group and

has also worked four years in the Cayman Islands offshore insur-

ance industry. He is a University of Toronto graduate and holds a

CA designation.

Stanley FungVice-President and

Chief Financial Officer

SCOR Canada Reinsurance Company

Toronto

Hudson has over 13 years of experience auditing financial services

companies, including six with KPMG in the Cayman Islands.

While there he served a large number of insurers and insurance

securitization vehicles. He is currently involved in the audits of

domestic and multi-national insurers and leads a team in planning,

executing the audit strategy and reporting to those charged with

governance.

He also has vast experience serving clients who report under several

basis of accounting, including Canadian GAAP, U.S. GAAP and IFRS.

He has assisted clients with their IFRS conversion projects and has

provided a number of training sessions on IFRS topics.

Hudson has spoken at CIAA seminars and moderated the corporate

governance panel at a past conference. He has also spoken at the

CIBC Mellon luncheon series on IFRS for their clients, at an Acumen

seminar and at the KPMG Annual Insurance Issues Conference.

Hudson is a Chartered Accountant (CA) and Chartered Financial

Analyst (CFA).

Hudson Lopez Partner

Financial Services

KPMG LLP

Toronto

Moderator’s bio

Speakers’ bios

Ricardo started his career with Deloitte in Bermuda.

He transferred to the Toronto office in 2004, where he is currently

a senior manager in the assurance and advisory practice.

He serves a multitude of clients in the industry, including brokers,

insurers, reinsurers and branches. Ricardo is a CA in Canada

and Bermuda and has over 10 years of experience serving

financial institutions clients.

Over the past few years, Ricardo has helped his clients with a

successful conversion to IFRS, through the audits of his clients’

first financial statements under IFRS, which has helped to put

him in a position to share insights into the continued challenges

in transitioning to a new accounting framework.

Ricardo currently serves on the CIAA Board of Directors and has

been involved in several CIAA events, including instructing at the

‘Fundamentals of Accounting’ course and speaking at past

seminars and conferences.

Ricardo CardosoSenior Manager

Deloitte & Touche LLP

Toronto

Ratan has over 20 years of professional services experience

providing assurance and advisory services to clients in the

financial services sector. His focus is serving both P&C and

life insurance companies, including branches of foreign insurance

companies in Canada.

He is a member of Deloitte’s National Financial Services Group

and has been actively involved in IFRS conversion services for

clients, quality reviews of IFRS financial statements and first-time

disclosures. He also provides training to clients and Deloitte

practitioners on financial reporting and accounting matters.

He is an advisory committee member at LOMA Canada and the

CLHIA and has been a frequent presenter at seminars and

conferences on financial reporting matters.

Ratan is also a board member and chair of the Audit and Finance

Committee of a provincial government agency.

Ratan RalliaramAudit Partner

Deloitte & Touche LLP

Toronto

Speakers’ bios

François is responsible for AB Analytics, the unit in charge of

actuarial, CAT modeling and capital management in Canada.

On the broking side, he is in charge of the Montreal office of

Aon Benfield with responsibility for Quebec-based clients,

as well as all Accident business across Canada.

After several years in property & casualty, François joined French

reinsurer SOREMA at its Paris head office where he acted as

Chief Actuary. He later returned to Canada to take over the

Chief Agent position of the Canadian branch.

A P&C Actuary, François holds an MBA degree from INSEAD

(France), has vast experience in international markets and solid

technical expertise.François DagneauSenior Vice-President

Aon Benfield

Montreal

Laurie is a partner in the firm's Corporate and Regulatory

Insurance Industry Group. She practises in the area of corporate

and commercial law, with an emphasis on corporate and

regulatory insurance matters, transactions, corporate reorgani-

zations and governance involving both public and private com-

panies. Her clients include both domestic and foreign life and

general insurance companies, insurance agents and brokers,

reinsurance companies and other financial services clients.

Her practice involves M&As, portfolio transfers, demutualization,

corporate reorganizations, formation of insurers, federal and

provincial licensing, corporate governance, compliance matters and

working with both federal and provincial regulators. She has also

advised clients in connection with the establishment and operation

of captive insurers, self-funded deductible programs and other

risk retention and transfer structures.

Laurie regularly presents seminars to clients and professional

associations. She has authored numerous articles and is also

responsible for the Insurance Industry Group's e-LERTs.

She is a graduate of Wilfrid Laurier and UWO (LL.B.) Laurie was

listed in the International Who's Who of Insurance & Reinsurance

Lawyers 2012.

Laurie LaPalmePartner, Cassels Brock

Toronto

Joining Peace Hills Insurance at its inception in 1981, Diane was

appointed President and CEO in 1990. She has successfully over-

seen the company’s expansion to all provinces and territories

west of Manitoba, reaching annual sales of $175 million and

growing to over 190 employees. Offices are in Vancouver, Calgary,

Edmonton and Brandon.

Being a business and community leader is important to Diane.

Currently she is a member of the Board of Governors for N.A.I.T.,

a Director of: the Edmonton Eskimos Football Team, the Property

and Casualty Insurance Compensation Corporation (PACICC), the

IBC, and Peace Hills Insurance. Diane has been recognized with

the Award of Merit from the Insurance Institute of Canada (2008);

the Dr. Charles Allard Chair of Business from MacEwan School of

Business (2008); the Woman of Distinction in Business from the

Edmonton YWCA (1995); the Insurance Woman of the Year from

the Canadian Association of Insurance Women (1990).

Diane is a frequent speaker at insurance conferences, and other

business venues such as the Edmonton Chamber of Commerce

and the University of Alberta's Executive MBA program.

Diane BricknerPresident & CEO

Peace Hills Insurance

Edmonton, Alberta

As Zurich Canada's President, Patrick oversees North America

Commercial business in Canada with additional responsibility as

Chief Agent.

Patrick has been in the insurance industry for 16 years and has

held various executive management and underwriting positions.

He started his career in Toronto and worked for Zurich until 2000,

re-joining the company in 2009 in the United States. Patrick’s

most recent role was head of Zurich Healthcare. Prior to that, he

served as president of Energy Casualty.

He re-joined Zurich from Travelers, where he was VP of Field Man-

agement & Operations for its U.S. Oil and Gas business division. He

also served as Vice-president, profit center manager for AIG’s

Global Marine & Energy Excess Casualty.

Patrick holds a Bachelor of Arts degree from the University of

Western Ontario.

Patrick LundyCEO, President

and Chief Agent

Zurich Canada

Toronto

Speakers’ bios

Moderator’s bio

Alodie is a Partner in the Audit and Assurance practice of PwC, as well as

Human Capital Leader for the Audit and Assurance group in Toronto.

Alodie has a wide range of experience in providing audit and advisory

services to public and private financial services. She specializes in P&C

insurance and has managed a number of OSC and SEC filings. She has

also been involved in Sarbanes-Oxley Section 404 projects, both in an

advisory and in an audit role. She took an early and active role in the

development and marketing of PwC's IFRS strategy for the insurance

practice, ensuring clients were able to leverage PwC's global IFRS experience.

In 2006, Alodie launched the PwC Insurance EyeOpener Series, which

provides insights and updates on financial reporting, actuarial, tax and

business topics to the insurance industry. She is a regular speaker at CIAA

events, the IBC and the Institute of Corporate Director (Rotman School of

Management). She is a member of the Insurance Auditor's Advisory

Committee to OSFI, an advisor to the IBC Financial Affairs Committee and a

frequent contributor to PwC's insurance thought leadership publications.

Alodie is a Director of the Auditing and Assurance Standard Board of

Canada. She holds a Master's in Business Economics from the Facultés

Notre Dame de la Paix in Namur, Belgium and CA designations in both

Canada and Belgium.

Alodie BrewPartner

Audit and Assurance

PricewaterhouseCoopers LLP

Toronto

Born in Wales, Philip Jones has spent most of his life in Canada, and now

calls Calgary home. He had a successful career with Woodward’s, a major

western Canadian department store chain.

Later, as a retail management consultant, he enjoyed doing interviews for

radio and television, newspapers and magazines. Philip’s articles have

been published in business magazines in the U.S. and the U.K., as well as

in Canada. As a professional speaker, he has addressed audiences

across Canada.

He is the author of How to Fit a Heart Attack into Your Busy Schedule!

A Light-Hearted Look at Managing Stress. This was written after he had

qualified as a Certified Heart Attackee. The focus of his seminars then

switched from operating a business more successfully to living a life more

effectively. As many of the principles are essentially the same, the shift

was made without difficulty. Many participants have indicated this

presentation made a substantial impact on them. To Philip, this is highly

gratifying.

Philip Jones Guest speaker and author

Calgary

Kim joined the Tax Compliance Practice at Ernst & Young LLP

(E&Y) in 2001 as a Senior Tax Manager to spearhead the Financial

Services Institutions (FSI) area in the Toronto office. Her areas of

responsibility include life, P&C insurance, banking and mutual

funds. In addition, she facilitates the co-ordination of client service

with her colleagues in E&Y’s FSI Tax Consulting Practice. In 2005

she assumed additional responsibilities for projects within the E&Y

FSI Tax Consulting practice and took a more active role in the

management of large multinational FSI tax accrual reviews.

Kim’s expertise includes insurance taxation issues relating to both

resident and non-resident insurance companies, including tax

planning related to corporate reorganizations and to the acquisition

and divestiture of insurance corporations and/or specific lines of

business. She has also been involved with the development of

internal procedures and processes to enhance the tax compliance

process and has prepared and reviewed internal tax accounting

processes to meet the requirements of the Sarbanes-Oxley Act

(SOX 404) or the Canadian MI 52-109 (CSOX) standards.

More recently, Kim has been responsible for supporting numerous

FSI clients in their adoption of IFRS, specifically IAS 12. She has

presented internal and CIAA-sponsored tax seminars.

Kimberly InglisAssociate Partner

Financial Institutions

Ernst & Young LLP

Toronto

Doris is an Associate Partner in the Financial Services and

Insurance group of Ernst & Young office in Toronto. She has

over 19 years of corporate income tax and tax accounting experience,

focused on delivering tax compliance and consulting services to

Canadian life, health and property & casualty insurers, Canadian

branches of non-resident insurance companies and Canadian banks.

She has also assisted corporations in managing their financial

reporting obligations with respect to income taxes, including internal

control reporting obligations under Sarbanes-Oxley 404 and NI 52-

109.

Doris has led various tax technical workshops internally and

externally, including CICA In-depth Part 2 session and is a past CIAA

conference speaker. Doris FooAssociate Partner

Financial Institutions

Ernst & Young LLP

Toronto

Speakers’ bios

Ron has over 30 years of property & casualty industry experience

in the areas of finance, internal auditing, reinsurance, underwriting

and claims operations. He also has six years of regulatory experi-

ence with the Province of Ontario. For the past 12 years, he has

served as Zurich Canada’s Director, Compliance and Risk and

Financial Crimes Officer and oversees the Ombudsman and

Privacy Officer. Previously he spent three years as the company’s

Director Financial Reporting and Tax. He reports to the Chief

Compliance Officer in the U.S. with matrix responsibilities to the

General Counsel for Zurich Canada. He regularly liaises with

senior management at Zurich Canada on regulatory compliance

and governance topics and is involved in several internal operational

and governance committees. He is also a qualified facilitator for

Zurich’s internal Risk Profiling process.

Ron serves on the IBC’s Regulatory Affairs Committee and has

helped PACICC on a task force for surveying risk management in

the industry. Over the years he has spoken on governance at

various industry events. Ron is a CGA.

Ron Bilyk Director

Compliance

Zurich Canada

Toronto

David is a Partner with Couzin Taylor LLP. He is one of Canada’s

leading tax litigators.

Formerly counsel with the Canadian Department of Justice Tax

Law Services, David’s experience includes resolving all forms of

tax disputes including transfer pricing, GAAR assessments, and

corporate tax litigation. He is a member of the Canadian Bar

Association’s Tax Court of Canada’s Bench & Bar Committee,

and was a contributing editor to GAAR Interpreted: The General

Anti-Avoidance Rule.

David is also one of Canada’s leading sales & indirect tax

specialists. He is a member of the Canadian Institute of

Chartered Accountants’ 25-member GST/HST Leaders’ forum,

and is a co-instructor of the Institute’s Annual National

GST/HST Tax Course.

David holds a Bachelor of Laws (University of British Columbia)

and Bachelor of Journalism & Economics (Carleton University).

David Douglas Robertson Partner

Couzin Taylor LLP

Calgary

John is one of Canada’s premier professional wildlife and nature

photographers, with images published by National Geographic,

Adventure, Backpacker, Canadian Geographic, McLean's, and

Reader’s Digest. His stock photography is represented by

Getty Images, Corbis, and All Canada Photos, and he is a contributing

editor for Outdoor Photography Canada magazine.

John has produced four coffee table books, including two Canadian

bestsellers: Banff & Lake Louise: Images of Banff National Park

(2007) and Wildlife of the Canadian Rockies: A Glimpse at Life on

the Wild Side (2008) and has sold more than 30,000 books and

130,000 greeting cards nationwide.

In 2010, he launched Canadian Wildlife Photography Tours

(www.canwildphototours.com), featuring wildlife photo adventures,

workshops, and expeditions to remote Canadian locales.

John prides himself on photographing wilderness scenes and wild,

free-roaming animals in their natural habitats. He lives in Canmore,

Alberta, just outside of Banff National Park. For more information

on John’s photography, visit www.wildernessprints.com

John MarriottCanadian Wildife and Nature

Photographer

Canmore, AB

Speakers’ bios

In May 2007, Todd became Senior Economist at ATB Financial.

He holds a BA Honours in Economics from the University of

Alberta and an MA in Economics from the University of Calgary.

For over 20 years he’s worked as an economist at several

companies including Canadian Pacific Railway, the Canada West

Foundation and the Bank of Canada. For almost a decade,

Todd taught economics at the U of C.

Todd regularly provides economic commentary for CBC, CTV,

The Globe and Mail and other local and national news outlets.

In 2011, he was named one of Alberta’s 50 Most Influential People

by Alberta Venture magazine.

In February, Todd released his first book, The Boiling Frog Dilemma:

Saving Canada from Economic Decline.Todd HirschSenior Economist

ATB Financial

Calgary

McKellar is the oldest and largest provider of structured settlements in Canada.

We serve the personal injury legal community, both plaintiff and defence, as well as

every major Canadian casualty insurer.

Established in 1979, McKellar is recognized as the market leader, having initiated

every major development in the Canadian structure industry. We remain committed

to providing the insurance industry with a creative and cost-effective settlement tool

that also benefits and protects accident victims. Our team of specialists includes

former senior claim managers and negotiators, former personal injury lawyers, and

accounting professionals.

Our philosophy is based on creating business and community relationships that will

stand the test of time. Our strategic advantages include our credibility on both sides

of the negotiating table, our size and geographic scope, our established succession

plan, our commitment to providing superior customer service, and our long-term

corporate vision.

McKellar Services – all at absolutely no cost!

• Help to identify cases appropriate for structuring

• Attend settlement meetings, pre-trials and mediations

• Provide expert evidence at trials

• Conduct seminars for legal professionals and casualty industry

• Prepare accident benefit and tort valuations

• Provide illustrative structure proposals

• Assist in the preparation of settlement documents

• Provide a written guarantee for every structure implemented

• Provide lifetime client service and year-end valuations for every structure placed

For more information about McKellar Structured Settlements Inc., please visit

www.mckellar.com

Thanks to all our sponsors for making this 49th annual conference an affordable

one for our members. Your support is appreciated.

Dan Tworzewski, 2012 Sponsorship Chair

Thanks to our gold sponsors!

Collectively, the Farm Mutuals have come to together as a gold sponsor.

Ayr Farmers

Bay of Quinte

Farm Mutual ReinsurancePlan Inc.

Farmers' Mutual (Lindsay)

Germania

Grenville

Halwell

Hay

Howick

HTM

Lambton

Lanark

Mennonite Mutual (AB)

North Blenheim

North Kent

Ontario Mutual Insurance Association

Oxford

P.E.I.

Peel

South Easthope

The Kings Mutual

Town & Country

Tradition

Trillium

West Wawanosh

Westminster

Thanks to our silver sponsors!

Thanks to our bronze sponsors!

Join industry experts and academics, along with guest speakers, in this week-long intensive program designed for managers and executives in the P&C industry. The course is only held every two years and is limited to 30 participants.

Winning Strategies for the P&C Industry

April 28 to May 3, 2013Nottawasaga Inn ResortAlliston, Ontario

The CIAA Advanced Course

Contact: Michelle Romanuk at416.971.7800 ext. 232michelle@taylorenterprises.com

Details to follow atwww.ciaa.org

Advance notice for 2013 ...

Delegate Name Company Non-Delegate

Abernethy, Jim Marsh Canada Ltd.

Ali-Dabydeen, Reya Ernst & Young LLP

Baksh, Nazz Peace Hills General Insurance Company

Balfour, Laurie Government of Alberta

Bautista, Diane CNA Canada

Bhamra, Jeff Portage Mutual Insurance Company

Bilyk, Ron Zurich Canada

Boland, Brendon Grain Insurance & Guarantee

Boychuk, Kathy Peace Hills General Insurance Company Boychuk, Tim

Brew, Alodie PwC LLP

Brown, Robert Jevco Insurance Company

Calnan, Terrye Hamilton Township Mutual Insurance Company

Cameron, Cara The Kings Mutual Insurance Company Beauregard-Douaire, Dominique

Cardoso, Ricardo L. Deloitte & Touche LLP

Cheong, Jessica Munich Reinsurance Co. of Canada

Cheung, Michele Chartis Insurance Company of Canada Cheung, Patrick

Cheung, Christine Transatlantic Reinsurance Company

Christopherson, Jason Mutual Fire Insurance Company of British Columbia Christopherson, Karen

Churaman, Patricia Factory Mutual Insurance Company

Cunningham, Kathy KPMG LLP

Davies, Elizabeth Lanark Mutual Insurance Company Davies, Jeannie

Davis, Christine SCOR Canada Reinsurance Company

DeJeu, Jim Lambton Mutual Insurance Company DeJeu, Nancy

Des Vignes, Dexter Beach & Associates Ltd.

Dittmer, Sharon Ontario Mutual Insurance Association Dittmer, Lloyd

Doonie, Joe Strategic Resource Consultants Inc. Doonie, Anna

Erinc, Erdem PwC LLP Kaya, Pelin

Fekade, Tesfaye MSA Research Inc

Fiore, Rose RBC Royal Bank

Flynn, Keith Metro General Insurance Corp. Ltd.

Foo, Doris Ernst & Young LLP

Fotheringham, Terri KPMG LLP

Fung, Stanley SCOR Canada Fung, Catherine

Gallardo, Carlos CNA Canada (Continental Casualty Co)

A ‘who’s who’ of attendees

Delegate Name Company Non-Delegate

Garsonnon, Shirley Alberta Motor Association Ins Co

Gaudin, Brian Liberty International Underwriters

Gaudio, Claudio RSA

Giesbrecht, Arden Western Surety Company Giesbrecht, Lorrie

Godwin, Michael PwC LLP

Heit, Scott A. Peace Hills Insurance Company Peti, Carmen

Hillman, Bob Alberta Motor Association Ins Co

Hoggart, Cheri McKillop Mutual Insurance Company

Hornsveld, Gordon McKellar Structured Settlements Inc. Hornsveld, Glenda

Hotte, Stephen Liberty International Underwriters

Iacovelli, Lucy KPMG LLP

Inglis, Kimberly Ernst & Young LLP

Irving, Debbie (Deborah) Odyssey Reinsurance Company

Jamieson, Rossi HIROC

Jeganathan, Cecilia Dion, Durrell & Associates

Jornacion, Pamela Everest Reinsurance Company

Karamat, Farhan Ernst & Young LLP

Kazek, John Odyssey Reinsurance Company

Keeler, Rick Munich Reinsurance Company of Canada

Kelly, Grant PACICC

Leclerc, Jean-Guy Jevco Insurance Company

Lee, Henry Travelers Canada To, Lisa

Lee, Bryan PwC LLP

Leighl, Mal Ernst & Young LLP

Li Chee Ming, Steve Caisse Centrale de Reassurance

Lopez, Hudson M. KPMG LLP

Loskutov, Helena ACE INA Insurance Kasimov, Boris

MacLellan, Catherine Catherine MacLellan & Associates

Mahmood, Asif Deloitte & Touche LLP

Man, Ellis Chartis Insurance Company of Canada

Martin, Teresa North Blenheim Mutual Insurance Co. Martin, Greg

McCloy, Susan The Westaim Corporation

McGriff, Malia Alberta Urban Municipalities Association (AUMA)

McPhie, Brenda The Co-operators McPhie, Ernie

Mertes, Marian Gore Mutual Insurance Mertes, Ted

A ‘who’s who’ of attendees

Delegate Name Company Non-Delegate

Mitchell, Glen Deloitte & Touche LLP

Montisano, Antonietta RSA

Mui, Fiona Royal & Sun Alliance

Nielson, Robert Farmers' Mutual Insurance Company Nielson, Eileen

Occhiuzzi, Lilien Aviva Canada

Paterson, Dave Ayr Farmers' Mutual Insurance Company

Pedden, Doug Portage Mutual Insurance Company Pedden, Cathy

Persson, Carlie PwC LLP

Plouffe, Adam C. The Boiler Inspection and Insurance Company of Canada

Pohle, Annette PwC LLP

Qureshi, Mehboob Assurant Solutions

Radford, Traci West Wawanosh Mutual Insurance Company

Ralliaram, Ratan Deloitte & Touche LLP

Rasul, Omar Chartis Insurance Company of Canada

Rich, Jodi North Kent Mutual Rich, Bill

Richardson, Sydney PwC LLP

Ristich, Patti R2 communications

Roumiantseva, Janna Travelers Insurance Canada

Rourke, Tim CIBC Mellon

Rude, Dan Alberta Urban Municipalities Association

Schaefer, Andrea Hay Mutual Insurance Company Schaefer, Michael

Serge, Adrian Marsh Canada Ltd.

Sestito, Dino AXIS Reinsurance Company

Shields, Geoff Kanetix Ltd.

Siddiqui, Akif PwC LLP

Smith, Rudy P.E.I. Mutual Insurance Company

Smith, Claude Farm Mutual Reinsurance Plan Inc. Smith, Sue

Squire, Deborah Oxford Mutual Insurance Company

Sumsion, John Swiss Re Sumsion, Shirley

Suter, Ben Farmers' Mutual Insurance (Lindsay) Suter, Holly

Swales, Jason PwC LLP

Tang, Kate Chartis Insurance Company of Canada

Taylor, Sandra Ontario School Boards' Insurance Exchange

Taylor, Dean RSA

Taylor, Glenn RBC Insurance

A ‘who’s who’ of attendees

Delegate Name Company Non-Delegate

Thibault, Christian KPMG LLP

Thomas, Gloria Halwell Mutual Insurance Company Matias, J.M. (Manny)

Thomson, Dave KPMG LLP Thomson, Joyce

Turnbull, Mark Alberta Motor Association Ins Co

VanDeWalle, Irene Tradition Mutual Insurance Company VanDeWalle, Morris

Vennard, Linda Alberta Motor Association Ins Co

Vogel, Jordan A. RSA

Waterworth, Bob M. KPMG LLP

Watson, Mark Arch Insurance Company

Welsh, Patti Bay of Quinte Mutual Ins

Wheaton, Heather Mennonite Mutual Insurance Co. (Alberta) Ltd.

Wheeler, Scott RSA

Williams, Ted Grain Insurance and Guarantee Company Williams, Lucille

Willick, Shelley Saskatchewan Mutual Ins. Company Willick, Barry

Wilson, Ron Trillium Mutual Ins Co Wilson, Debbie

Woloschuk, Jennifer Saskatchewan Mutual Insurance Company Woloschuk, James

Wright, Brian Stewart Title Wright, Grace

Yanke, Ashley PwC LLP

A ‘who’s who’ of attendees

2011 San Diego, CA Rick Keeler Munich Re

2010 Gatineau, Quebec Jean-Guy Leclerc JEVCO Insurance

2009 St.John’s, NFLD Terri Martin Deloitte LLP

2008 Whistler, BC Sandra Taylor OSBIE

2007 Scottsdale, Arizona Annette Pohle PwC LLP

2006 Quebec City Geoff Shields Chubb Insurance Company of Canada

2005 Banff Rick Keeler Munich Reinsurance Company

2004 Halifax Glenn Taylor Allstate Canada Group

2003 Winnipeg Colleen Sexsmith CAS Accounting for Insurance Inc.

2002 Calgary Dave Thomson KPMG LLP

2001 Montreal Colleen Sexsmith CAS Accounting for Insurance Inc.

2000 Victoria Jim Abernethy Marsh Canada Limited

1999 Charlottetown Brian McAskill Marsh Canada Limited

1998 Huntsville Glenn Taylor Allstate Canada Group

1997 Montebello Mo Jansons Royal Bank of Canada

1996 St. John’s Brian Divell Aetna Casualty & Surety Co. of Canada

1995 Ottawa Marg Walker The Baloise

1994 Vancouver Peggy Helliwell Frankona Rückversicherungs- AG

1993 Kingston Mohez Remtulla Canadian Reinsurance Co.

1992 Niagara Falls Jane Gardner Continental Insurance Group

1991 Québec City Brian McAskill Sedgwick Limited

1990 St. Adele Guy Legare Compagnie d’Assurances Union Canadienne

1989 Kananaskis Stuart Kistruck Pilot Insurance Co.

1988 Halifax Peggy Helliwell NZ Re Canada Inc.

1987 Montebello Ron Bilyk Motors Insurance Corp.

1986 London Alf Schurr Royal Insurance

1985 Kitchener Norma Cooper Canadian Reinsurance Co.

1984 Sherbrooke Wilfred Callebert Mathema Inc.

1983 Ottawa Michael Bayne Gerling Global General Insurance

1982 Moncton Marion Smith Metropolitan Insurance Company

1981 Québec City Gilles Clark Le Groupe Commerce

1980 Winnipeg Ted Vanden Tillaart Scor Reinsurance Co. of Canada

1979 Ottawa David Williams David M. Williams EDP Services

1978 Québec City C.E. Couture Le Groupe Commerce

1977 London Rui Quintal Sphere Drake Canada Ltd.

1976 Gray Rocks Doug Cudmore Dale & Company

1975 Niagara Falls R. Morgan Sovereign General

1974 Québec City J. Spencer Welby Computer Services Ltd.

1973 Ottawa J.C. Martin Royal Insurance Co.

1972 L’Esterel K.D. Harding Johnston & Higgins Willis Faber Ltd.

1971 Honey Harbour V. Harris Halifax Insurance Co.

1970 Québec City H.A. Trickey Prudential Assurance Co. Ltd.

1969 Niagara Falls J. Hughes Canadian Reinsurance Co.

1968 Kingston F.D. Petrie American International Group

1967 Ottawa K.L. Hall Munich Re & Victory

1966 Mont Gabriel J. Bingham Royal Insurance Co.

1965 Brockville G. Perry Sterling Offices of Canada Ltd.

1964 Ottawa F. Di Tomasso Gold Circle Insurance Co.

Thanks to past CIAA conference directors for their service ...

notes

The McKellar Structured Settlement™