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peer mentoring. Guiding Students to Retention through Peer Mentoring. Cuyahoga Community College Heidi Athey Judy LaRiccia-Grant Janet Spitzig. commitment to success. Strategic Plan 2013-2016 Access and Engagement Quality and Innovation Completion and Success. student success. - PowerPoint PPT Presentation

Peer Mentor Coach Training

peermentoringGuiding Students to Retention through Peer Mentoring

Cuyahoga Community CollegeHeidi AtheyJudy LaRiccia-GrantJanet SpitzigStrategic Plan 2013-2016Access and EngagementQuality and InnovationCompletion and Success


Judy2Addition of Student Success Specialist positionsCoordinate retention programs for 1st year studentsMentoringPeer mentoringEarly AlertStudent Ambassador Program1st Year Success NewslettersCase management for Compact Scholar studentsGradfest, Welcome Week, etc.Represented at each campus: one at Westshore, two at East and West, three at Metropolitan.

studentsuccessJudy3National Statistics for Community Colleges 1st generation college students1: 42%Students requiring at least 1 developmental course1: 60%Retention for 2-Year Public Colleges2: 55.7%

Tri-C Statistics1st generation college students: Approximately 58%Students requiring a developmental course for Fall 2012English 68% Math 95%Retention rate Fall 2011 to Fall 2012: All Students: 47.5%1st Year Students: 40.5%

why1styearinterventions?American Association of Community Colleges. (2012, April). Reclaiming the American Dream: A report from the 21st Century Commission on the Future of Community Colleges. Washington, DC: Retrieved online: http://www.aacc.nche.edu/21stCenturyReportACT, Inc. (2013). The Reality of College Readiness. Iowa City, IA: Retrieved Online: http://www.act.org/readinessreality/13/pdf/Reality-of-College-Readiness-2013.pdf

JanetRetention for 2-Year Public Colleges: 55.7% - The Reality of Readiness 20101st generation college students: 42% & developmental course :60% - *Reclaiming the American Dream; A report from the 21st century commission on the future of community colleges.

**1st Year Students: 41% - New Students from HS, New delayed from HS (Not Transfers, Continuing, Returning, PSEOP)1st Generation: http://www.tri-c.edu/foundation/scholarships/Pages/Default.aspx4highereducationcompact


Also receiving flyer in packet5An Integrated Support SystemNavigating the collegeAccessing resourcesTransitioning to college expectationsEstablishing a sense of belongingBuilding of confidence


Heidi6Student ObstaclesTimeCommuteChild CareComputer AccessComputer KnowledgeAnxietyLearning DisabledPhysically DisabledLack of support systemFamily responsibilitieswhypeermentoring?

Heidi7Handling Multiple Life RolesParentEmployeePartnerCaretakerStudentwhypeermentoring?EmployeePartnerJoe SmithCaretakerStudentFriendParentReligious/ SpiritualSocialHeidi8Adapted from Youngstown State University2011, Western Campus pilotStudent AmbassadorsPeer Mentors assigned at New Student OrientationPeer Mentors assigned 10 students per orientationEstablish leadership roleNavigating the campus, my Tri-C Space, registration process and financial aid.Develop rapport through group interactionFacilitate peer mentoring contract and expectations

peermentormodelJudy9Hiring Process:Selection processQualificationsBackground/drug screening

Training:General student ambassador trainingNew Student Orientation trainingPeer Mentor trainingCollege-wide retreat


Semester Engagement: Welcome postcardWeekly e-mailsPhone calls before midterms/finalsIn-person visitsIncentive based learning Participation in campus eventscommunicationplanHeidi12pilotresultsJanet

New/Delayed HS

310/500 that received Peer Mentors returned 13programoutcomesRetention Rate by CampusEntire Student PopulationJanet

Background info on semester-to-semester & year-to-year Slightly different by campus.Rates drop more for year-to-year; wont have full results until Fall 2013 for comparison. Currently only pilot data for full-year.14programoutcomesJanet

Students from Eastern/Metro/Western

Peer Mentors: 1238/1711Total Students: 3948/613915programoutcomesRetention Rate by CampusFall 2012 - Spring 2013JanetEast: PM - 313/473 TS- 1087/1777Metro: PM -245/374 TS 907/1575West: PM 680/864 TS 1954/2787

16programoutcomesPeer Mentors: 3350/4724Total Students: 10418/14928

17programoutcomesA-C Grade Rate by CampusFall 2012Janet18Student EngagementCommuter campus65% of students enrolled part-timeOutside commitments /responsibilitiesEstablishing the benefitsTimeManaging ambassadorsPrepping materialsAmbassadorsBudget restrictionsLimited poolTurnoverCommunication/ConnectionsContact informationHome lifeprogramchallengesJudyTime commitment for success specialistsFunded primarily through Federal Work Study. Leadership development program, but asking them to come in as leaders. 2 year-college, so limited academic experience and high turnover. Communication to first-semester students: information out of date and phone numbers change regularly. Challenging homes, single parents, struggling to pay bills, etc.

19Uniformity across campusesFirst Year Experience courseMentee concerns survey Mentee evaluations



Required FYE Course; ambassadors assigned to all courses to work with faculty (build better connections with students)20Eastern Campus:Ryan Hoenig216-987-2638ESS 1600 [email protected]tri-c.edu

Tammi Kohl Kennedy216-987-2634ESS 1600 [email protected]

Westshore Campus

Metropolitan Campus:Heidi Athey216-987-3422MSS [email protected]

James Gardner, Jr. 216-987-3339MSS [email protected]

Jacques Smith216-987-4802MSS [email protected]

Western Campus:Judy LaRiccia-Grant216-987-5177WSS [email protected]

Janet Spitzig216-987-5675WSS [email protected] Questions

Maureen [email protected]

Westshore? Brunswick? 21

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