ManagementDevelopmentInstitute

September 21-23, 2015MDI Campus, Gurgon

People Management Interventions for Performance Excellence

Proactively responding to the chaotic business environment has become an absolute necessity for companies in the contemporary business era. The new business world offers challenges as well as opportunities. People-centric management is seen at the heart of business strategy by leading Indian as well as global companies so as to competitively confront the new realities through superior performance. The changing business environment underscores “people �irst and customer second” dynamics. There is a constant focus on improving the deliverables of line as well as human resource (HR) managers.

This scenario necessitates �inding ways to align issues in people management with business goals with a view to building and enhancing organizational capabilities and performance. It is believed by many that the only sustainable solution to �ight the present downturn is to change the organizational culture and align employee behavior with the desired culture. Thus, attempts are being made towards knitting customers' expectations to employees' mental maps, attitudes and behaviors, leading to organizational performance excellence. Propulsion towards these goals warrants that corporate policy makers rearrange people-management architecture. These con�igurations often involve unlearning the old ways of managing people and discovering and building on new people-management interventions to facilitate attainment of the exponential performance.

This management development program aims to sensitize line as well as HR professionals in discovering the latest global developments in people- management interventions and understanding the adoption of appropriate interventions for value-creation and attaining competitive advantage.

Background

Objectives

• Globalization and new issues in people management: Emerging conceptual frameworks in the new era

• Building High Performance Work Systems and related people issues

• Building talent attraction and retention strategies for competitive advantage

• Developing facilitative frameworks for employee engagement

• Building a joyful organization

• Handling of cooperative employee relations agenda for sustainable performance culture

• Vision Building for performance excellence

• Actual alignment of HR interventions with performance goals

Contents

The learning methodology will include: presentations by distinguished experts; experiential sharing; live case discussions; �ilms analyses and role plays. Select background readings and group-work will supplement these learning techniques.

Methodology

The program is aimed to promote the following objectives:

• Analyzing the competitive business scenario and need for people focus

• Grasping the latest developments in the area of people management at the global level and in India

• Appreciating the need to promote systemic, attitudinal and behavioral changes as responses to today's chaotic business environment.

• Balancing the demands of exponential performance with performance culture

• Aligning people-management policies and programs with the organizational goals and policies for enhancing competitive advantage

The programme is designed for senior and middle-level Line Managers, HR Managers, Functional Executives and Department and Section Heads from Private, Public and Multi National Corporations (MNCs) who are concerned about developing effective people policies.

For Whom

The programme would be conducted for three days during September 21–23, 2015 on residential basis at MDI Campus, Mehrauli Road, Sukhrali, Sector-17, Gurgaon – 122007. Accommodation for the participants would be available at Executive Hostel in MDI from the afternoon of September 20, 2015 to the forenoon of September 24, 2015.

Venue and Duration

Participants should preferably be nominated by their organizations. The enclosed nomination form should be completed and returned to the Chief Administrative Of�icer (Programmes), Management Development Institute, Gurgaon. The fee for the programme is Rs. 36,000/- (Rupees Thirty Six Thousand Only) per participant, which includes professional fee, all charges for lodging and boarding, and supply of course material. Service Tax as applicable will be charged extra in addition to the programme fee. Payment should be made by a crossed demand draft in favour of “Management Development Institute, Gurgaon” (Haryana) and mailed to the Chief Administrative Of�icer (Programmes), Management Development Institute, Post Box No. 60, MDI Campus, Mehrauli Road, Sukhrali, Gurgaon – 122007, HARYANA.

Registration & Fees

Programme Directors

The last date for receipt of nominations is September 7, 2015. The last date for withdrawal of nominations is September 10, 2015. Any withdrawal received after this date will be subject to deduction as per the Institute's rules. However, substitution may be permitted.

Nominating organizations are advised to await con�irmation of acceptance of nomination(s) before sending the participant(s) to the programme venue.

Last Date

Professor Debi S. SainiE-mail: debisaini@mdi.ac.in Mobile : 09810341064 Phone: 0124-4560305Dr. Debi S. Saini, Ph.D. [Delhi], GPHR [SHRM, USA], is Professor at Management Development Institute (MDI), Gurgaon. He is also a Visiting Professor at Aarhus School of Business, Denmark; IAE Aix-en-Provence Graduate School of Management, Marseille, France; and SPJ Centre of Management, Dubai (UAE). He has authored or edited seven books; and has published 82 research papers/book chapters/management cases in areas of his interest. His papers/cases, among others, have been published in many leading international and Indian journals. Two of his management cases are being sold by Harvard Business School online, European Case Clearing, and ACRC. He was editor of Vision—The Journal of Business Perspective, a quarterly business research journal published from MDI, Gurgaon. He has done consulting assignments for the ILO; GTZ (Germany); and SHRM (USA). He advised the global chairperson & CEO of a large Japanese MNC, that has manufacturing facilities in 68 countries, on issues of cooperative employee relations and employee engagement in Indian context. Dr. Saini is on the Board of the Best Practice Institute, Boston, USA; and has earlier been the Board Vice- President for Asia & Africa of “RC-10: Research Committee on Organizational Democracy” of the International Sociological Association. Dr. Saini received Best HRM Professor of HRM award from CMO Asia in July, 2013; “The Best Researcher of MDI Award for 2005” from MDI; “Best HR Faculty in India Award” from Amity University, NOIDA, in 2007; and the “Best Teacher of MDI” PGHR 2009 (Students' Choice) award by MDI PGHR students.Professor Saini is widely travelled mostly on academic assignments; and has been an invited plenary speaker at many international forums, including in USA, UK, Mexico, Germany, Canada, Italy, Australia, Nepal and Taiwan. Among others, he has been invited as a plenary speaker at the annual Conference of the Society of Human Resource Management (SHRM) held in Las Vegas (June, 2011); and the ILERA 2013 Asia-paci�ic regional conference in Melbourne (April,2013). He has earlier been an invited speaker at the annual conference of SHRM in San Diego (June, 2010); the keynote speaker at the Annual National Congress of Italian Association for Personnel Management, in Sorrento, Italy (May 2008); a session's keynote presenter at the 6th International Congress of the RLDWL Network on “Social Innovations & Work” organized in Montreal, Canada (June, 2008); concluding presenter at the Global Workforce Roundtable Summit organized by Centre for Work-Life, Boston College, USA in London (October, 2006); and a plenary speaker at the 30th Annual Conference & Exposition of the SHRM Global Forum organized by SHRM, USA in Los Angeles (March, 2007).His training interests include: Strategic HRM; Change Management; diversity management; building an engaging organization; New Industrial Relations; and Employee Relations Law. He has been participating in Advanced Management Programmes (AMPs) and Senior Management Programmes (SMPs) in MDI. To name some, he has been involved in training a large number of senior and middle level managers of: Tata Steel; Indian Oil Corporation; Ballarpur Industries; NPCIL; Chambal Fertilizers Ltd; Indus-Logic Co. Ltd.; JK Group of Industries; ONGC; ECIL; Hero-Honda Motors Ltd.; NDPL; Maruti-Suzuki; Reserve Bank of India; Bharat Heavy Electricals Ltd; National Thermal Power Corporations Ltd; NABARD; and Public sector banks.

Professor Jyotsna BhatnagarE-mail: jyotsnab@mdi.ac.in Mobile : 09910448040 Phone: 0124-4560179Dr. Jyotsna Bhatnagar is Associate Professor, HRM, at Management Development Institute, Gurgaon. Prof. Bhatnagar is an af�iliate of Harvard Business School, USA, PhD from IIT Delhi, she launched her academic career at IIM Ahmedabad in 1990. She has been invited to conduct Management Development Programmes on HR issues including: Developing High Performance Work Systems; Talent Management; Employee Engagement and Human Capital Development Interventions to IAS of�icers, Defense Of�icers, middle to top management of�icials of IBM, Cairns Energy; Syndicate Bank, American Express, Hewitt Associates, Jindal Stainless Ltd., Hero Moto Corp, EXL, Baxter Healthcare, ONGC, PGCIL, BEL, NTPC, UCO Bank, IOCL and Indian Railway Personnel Services. She has facilitated senior management programms for OIL sectors namely ONGC, IOCL & GAIL.Prof. Jyotsna is the elected Board of Governor for Asia Academy of Management, Asia Representative from India af�iliated to Academy of Management, USA: Treasurer, Indian Academy of Management, af�iliated to Academy of Management, USA(2010-2012). Her Research on strategic HRM, Talent Management and Employer branding has been presented at the Academy of Management conference at Anaheim, LA (USA) (2008); AOM, Montreal, Canada (2010), Academy of Management Conference, Boston, USA (2012) and Academy of Management Conference, Philadelphia, USA (2014) and Prof. Bhatnagar has also been invited by the Academy to be on the Carolyn Dexter International Best Paper Award Review Committee (August 2007¸ Philadelphia¸ U.S.A.). Prof. Jyotsna has been presenting her research at cutting edge forums like Asia-Paci�ic Researchers in Organizational Studies (APROS 12) in Australia; European Consortium for Learning Organization (ECLO) in U.K., and Academy of HRD Conferences in France & UK. Academy of Management Conference, USA, 2008, 2010, 2012. She has published around 80 papers/cases in national and international journals including: International Journal of HRM, Employee Relations, Journal of Labour Research, Vikalpa, Management & Labour Studies. Her management case on North Delhi Power Ltd. has been published at ACRJ, National University of Singapore. Her co- edited book, Future of Work has been well received by the National HRD Network, India, while her co-edited book Changing Face of People Management in India Published from Routledge, UK. in November, 2009. Her HR cases on Motorola & Greenpreneur, Cyberpreneurship, talent management are sought after by academics and industry. She recently published a case on Jugaad competency, at Richard Ivey School, Canada and Harvard Business School, case collection.Prof. Bhatnagar, recently received the Excellence in Research award,MDI (2013-2014), received the Excellence in teaching Award, MDI (2007-2008), the Best Faculty Award (students choice, PGHR, MDI¸ 2006 and 2011); and the Best Paper Award from Indian Society of Training & Development World conference¸ Kolkota¸ 2000 for authoring the best paper by a women writer in the area of Knowledge Management and HR. At AVON India she was in the Hall of Fame, 1999 and obtained the MD's silver circle for commitment and zeal. She is an active consultant in the area of competency mapping and talent management in India. She was awarded the Best Research for Practical Implications, Emerald Literati award UK in 2010 at Academy of Management Conference, 2010, Montreal, Canada. Prof. Bhatnagar was recognized as a star researcher and appeared in top 5 Indian OB/HR research faculty list as per recent study by IIMB Professor Ramadhar Singh et al. (2015).

For any Additional information / enquiry, please write to: Chief Administrative Of�icer (Programmes), Management Development Institute,

MDI Campus, Mehrauli Road, Sukhrali, Gurgaon – 122 007, Haryana, INDIA E-mail : caomdp@mdi.ac.in

Direct Tel : +91-124-4560004

Enquiry Campus

Direct Tel : +91-124-4560004, 4560534, 4560550

Tel Nos. : +91-124-4560000, 2340173, Ext. 5534, 5550, 5004 Fax Nos. : +91-124-4560005

E-mail : caomdp@mdi.ac.in Website : http://www.mdi.ac.in

The Management Development Institute (MDl) was established in 1973 with the active support of IFCl following an initial grant received from KFW, West Germany. The Institute soon established itself as one of the earliest centers for continuing education in India.

As an endorsement of its front runner position in the �ield of Post Graduate Education in Management in India, MDl's PGPM (a two-year full time MBA equivalent program) has been awarded "A" Grade by the National Board of Accreditation of All India Council for Technical Education (AICTE). Various surveys have ranked MDl among the top B-schools of the Country. The MDI is the �irst Indian B-school with Global accreditation AMBA-Association of MBAs, UK. The education programs comprise of two-year full-time PGPM, PGP-HR, PGP-IM, 15-month Executive PGDBM, three-year Executive Management Program, Doctoral level FPM I EFPM, Post Graduate Program in Energy Management, and PG Diploma in Public Policy and Management. In addition to its academic programs, MDl has been a pioneer as well as a market leader in the area of continuing education in management. With over 35 years in this �ield, MDl conducts nearly 200 weeks of intensive short-term training programs each year, aimed at executives and managers from industry. Over 3000 managers participate in these programs each year. These include open programs, as well as customized organization speci�ic training modules. The approach integrates latest knowledge with best practices through integrated business school activities enabling organizations in pursuit of excellence'.

MDI offers consulting services in the different functional areas of management. The driving force at MDl is a dedicated team of distinguished faculty who has extensive experience and expertise in diverse �ields. Over the years, there has been distinctive shift in emphasis from helping design and implement policies, systems and processes in functional domains to cross-functional domains. The institute is recognized by the industry (public and private). Central and State governments, and NGOs and is known for providing quality services to its clients. MDl always strives to provide high quality, cost-effective and timely services to the clients. It has remained contemporary through its primary focus on research, adapting to change and developing innovative strategies to facilitate the process of change in the dynamic business environment. The institute's clients say that it has been able to add value to them by bringing in a strong cross-functional emphasis in their approach to carry out business.

As part of its strong research focus, MDl supports the following research initiatives:

Centre for Supply Chain Management

Centre for Excellence in Information Management

Centre for Entrepreneurship

Centre for Transformational Leadership

Centre for Corporate Governance

Centre for Responsible Business

Centre for Positive Scholarship

MDI maintains high level of academic excellence in management. It has over 80 full-time faculties who have several years of experience

having worked at senior positions in the industry. The faculty is thus able to deliver a healthy mix of practical insights and academic rigor in the classroom. MDI also has strong links with leading international B-schools. This aids in delivering a globalized management curriculum. As part of the global initiatives, student and faculty exchanges go on regularly. Joint research projects are also undertaken. Above all, MDl has a well developed state-of-the-art infrastructure, which includes a library with a collection of over 60,000 volumes, and online access to international journals, a computer center with over 500 PCs, air conditioned lecture halls and syndicate rooms, besides a host of other recreational facilities.

MDI's International Partners

MDI has active linkages with McGill University, Canada, University of Waterloo, Waterloo, School of Public Policy, George Mason University, USA, University of Connecticut, USA, Cambridge College, Massachusetts. USA, DeGroote School of Business, McMaster University, Canada, Robert H. Smith School of Business, University of Maryland, USA, Marquette University, Wisconsin. USA, Bentley College, USA, The University of North Carolina, Kenan-Flagler Business School, Chapel Hill, USA, North Carolina State University, Raleigh, North Carolina, USA, ESCP-EAP, France, EOHEC Business School, France, The Institute d"Etudes Politiques de Paris (Sciences- Po), IAEAix-en Provence, France, Total Professors Association (TPA). Paris, Grenoble Ecole de Management, Grenoble, Bergische Universitat Wuppertal, Wuppertal. HHL Leipzig Graduate School of Management, Leipzig, International University in Germany, Bruchsal. European Business School - Oestrich-Winkel, Frankfurt School of Finance & Management. Frankfurt, Vienna University of Eco. & Business Administration, Austria, Copenhagen Business School, Denmark, Aarhus School of Business, Denmark, Solvay Business School, Brussels, The Faculty of Applied Economics, University of Antwerp. Belgium, BI Norwegian School of Management, Norway, Unlversua Carlo Cattaneo. (LIUC), Italy, Bocconi University, Milano, Warsaw School of Economics. Poland, Graduate School of Business Economics, Higher School of International Commerce and Finance (WSHiFM), Warsaw, Middlesex University, London, UK, School of Management, Asian Institute of Technology, Thailand, Queensland University of Technology, Brisbane, University of the Free State. Bloemfontein, University of Otago, Dunedin, Leon Recanati Graduate School of Business Administration, LAHAV Executive Education Centre, Faculty of Management, Tel-Aviv University, Tel-Aviv, Israel, University of Tampere, Finland, Lahore University of Management Sciences (WMS), Pakistan, RSM Erasmus University, Rotterdam, Athens University of Economics and Business, Athens, Moscow International Higher Business School "MIRBIS", Moscow, Huazhong University of Science and Technology (HUST), School of Management, China. These linkages operate in the domains of exchange of students, faculty and knowledge. Some executive education programs are co-designed and delivered along with our partners. MDI now has developed a new niche market for foreign institutions in conducting international executive development programs at MDI campus.

About MDI

ManagementDevelopmentInstitute

Mehrauli Road, Sukhrali, Gurgaon 122007, Haryana (India) Direct

Tel. : (+91-124) 4560004, 4560534, 4560550

Tel No. : (+91-124-4560000, 2340173, Ext. 5534, 5550, 5004

Fax Nos. : +91-124-4560005

E-mail: caomdp@mdi.ac.in website: www.mdi.ac.in