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Performance Outcomes Adult Specialty Mental Health Services Report Report Date February 12, 2019 Background This report measures the effectiveness of adult specialty mental health services. It models reports developed to measure Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) mental health services as mandated by Welfare and Institutions Code Section 14707.5. The intent of these reports is to improve outcomes at the individual, program, and system levels and inform fiscal decision-making related to the purchase of services. Since 2012 DHCS has worked with several groups of stakeholders to create a structure for reporting, to develop a Performance Measurement Paradigm, and to design indicators and measures. The Performance Outcomes System will be used to evaluate the domains of access, engagement, service appropriateness to need, service effectiveness, linkages, cost effectiveness and satisfaction. Further information on the Performance Measures System implementation is available on the DHCS website. Documents posted include the relevant legislation, plans submitted to the Legislature, and handouts for meetings with the Stakeholder Advisory Committee back to the first meeting in 2012. To obtain this information go to: http://www.dhcs.ca.gov/provgovpart/pos/Pages/default.aspx. Overview Three reports will be provided: statewide aggregate data; population-based county groups; and county-specific data. These aggregate reports provide adult information on the initial indicators that were developed for the Performance Outcomes System. DHCS plans to move to annual reporting of these data for the Performance Outcomes System. The first series of charts and tables focus on the demographics of adults 21* and older who are receiving SMHS based on approved claims for Medi-Cal eligible beneficiaries. Specifically, this includes demographics tables of this population by age, gender, and race/ethnicity. Utilization of services reports are shown in terms of dollars, as well as by service in time increments. Two types of penetration information are provided; both penetration rate tables are also broken out by demographic characteristics. The snapshot table provides a point-in- time view of adults arriving, exiting, and continuing services over a two-year period. The time-to-step-down table provides a view over the past four years of the time to stepdown services following inpatient discharge. Where possible, the reports provide trend information by displaying information for Fiscal Years (FY) 14/15, 15/16, 16/17, and 17/18. Definitions *Population - Beneficiaries with approved services adjudicated through the Short Doyle/Medi-Cal II claiming system that were: • Age 21 or older during the approved date of service on the claim. Data Sources - ▪Short-Doyle/Medi-Cal II (SD/MC II) claims with dates of service in FY 14/15 through FY 17/18. ▪Medi-Cal Eligibility Data System (MEDS) data from the Management Information System/Decision Support System (MIS/DSS) FY 14/15 through FY 17/18. 1 of 14
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Page 1: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Performance Outcomes Adult Specialty Mental Health Services Report Report Date February 12, 2019

Background This report measures the effectiveness of adult specialty mental health services. It models reports developed to measure Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) mental health services as mandated by Welfare and Institutions Code Section 14707.5. The intent of these reports is to improve outcomes at the individual, program, and system levels and inform fiscal decision-making related to the purchase of services.

Since 2012 DHCS has worked with several groups of stakeholders to create a structure for reporting, to develop a Performance Measurement Paradigm, and to design indicators and measures. The Performance Outcomes System will be used to evaluate the domains of access, engagement, service appropriateness to need, service effectiveness, linkages, cost effectiveness and satisfaction. Further information on the Performance Measures System implementation is available on the DHCS website. Documents posted include the relevant legislation, plans submitted to the Legislature, and handouts for meetings with the Stakeholder Advisory Committee back to the first meeting in 2012. To obtain this information go to: http://www.dhcs.ca.gov/provgovpart/pos/Pages/default.aspx.

Overview Three reports will be provided: statewide aggregate data; population-based county groups; and county-specific data. These aggregate reports provide adult information on the initial indicators that were developed for the Performance Outcomes System. DHCS plans to move to annual reporting of these data for the Performance Outcomes System.

The first series of charts and tables focus on the demographics of adults 21* and older who are receiving SMHS based on approved claims for Medi-Cal eligible beneficiaries. Specifically, this includes demographics tables of this population by age, gender, and race/ethnicity. Utilization of services reports are shown in terms of dollars, as well as by service in time increments. Two types of penetration information are provided; both penetration rate tables are also broken out by demographic characteristics. The snapshot table provides a point-in-time view of adults arriving, exiting, and continuing services over a two-year period. The time-to-step-down table provides a view over the past four years of the time to stepdown services following inpatient discharge.

Where possible, the reports provide trend information by displaying information for Fiscal Years (FY) 14/15, 15/16, 16/17, and 17/18.

Definitions *Population - Beneficiaries with approved services adjudicated through the Short Doyle/Medi-Cal II claiming system that were:• Age 21 or older during the approved date of service on the claim.

Data Sources - ▪Short-Doyle/Medi-Cal II (SD/MC II) claims with dates of service in FY 14/15 through FY 17/18.▪Medi-Cal Eligibility Data System (MEDS) data from the Management Information System/Decision Support System (MIS/DSS) FY 14/15 through FY 17/18.

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Page 2: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Performance Outcomes Adult Specialty Mental Health Services Report Report Date February 12, 2019

Additional Information The Measures Catalog is the companion document for these reports and provides the methodology and definitions for the measures. Each measure is defined and the numerator and denominator used to develop the metrics are provided with relevant notes and additional references. The Measures Catalog may be found at: http://www.dhcs.ca.gov/services/MH/Documents/MedCCC/Library/POSMeasuresCatalog_Sept15Reporting_Final_1.11.15.pdf

Note on Privacy: The Health Insurance Portability and Accountability Act (HIPAA) and Code of Federal Regulations (CFR) 42 rules protect most individually identifiable health information in any form or medium; whether electronic, on paper, or oral. DHCS has strict rules in place to protect the identification of individuals in public reports. A “Public Aggregate Reporting – DHCS Business Reports” process has been established to maintain confidentiality of client Personal Information. The Performance Outcomes System complies with Federal and State privacy laws. Thus, the POS must appropriately and accurately de-identify data for public reporting. Due to privacy concerns, some cells in this report may have been suppressed to comply with state and federal rules. When necessary, these data are represented as follows: 1) Data that are missing is indicated as "-" 2) Data that have been suppressed due to privacy concerns is indicated as "^".

Report Highlights

*County-specific findings may be interpreted alongside the POS statewide and population-based report findings.

*The penetration rates reported here were calculated using a different methodology than that used by the External Quality Review Organization (EQRO). The differences in methodology makes comparison between the POS penetration rates and the EQRO penetration rates not appropriate nor useful. The POS methodology for calculating penetration rates was selected because it is easier to compute, more straightforward to interpret, and is in use by other states and counties. For the POS, the penetration rate is calculated by taking the total number of adults who received a number of SMHS (1 or 5 for POS) in a FY and dividing that by the total number of Medi-Cal eligible adults for that FY. This methodology results in lower penetration rates as compared to the EQRO rates, but it does so across the board so that all counties and the state will be similarly impacted.

*The snapshot report provides a point-in-time look at adults' movement through the SMHS system. The report uses five general categories to classify if an adult is entering, exiting, continuing services, or a combination of these categories (e.g., arriving and exiting). As of now, this report only classifies adults and their service usage for FY 14/15 through FY17/18. Eventually the snapshot data will be used along with measures of service effectiveness to identify whether adults are improving as a result of receiving services from the time they first arrived in the system to when they exit the system. This methodology was adapted from the California Mental Health and Substance Use System Needs Assessment (2012). More information on the original methodology can be found here: http://www.dhcs.ca.gov/provgovpart/pos/Pages/Performance-Outcomes-System-Reports-and-Measures-Catalog.aspx

*The psychiatric emergency services/hospital data measured in the time to step-down services report relies solely on claims data from Short Doyle/Medi-Cal II. Currently, the number of days is capped at 365 days (to mitigate the impact of extreme statistical anomalies) when calculating the mean and max for time between discharge and step down service. This methodology will be updated in the next reporting cycle. Additionally, county specific and population-based reports are based on the county of fiscal responsibility for the patient who receives step-down services.

Please contact [email protected] for any questions regarding this report.

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Page 3: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Demographics Report: Unique Count of Adults Receiving SMHS by Fiscal YearSanta Clara County as of February 12, 2019

SFYUnique Count

Receiving SMHS*

Year-Over-Year

Percentage Change

Unique Count of

Medi-Cal Eligibles

Year-Over-Year

Percentage Change

FY 14-15 11,344 253,774

FY 15-16 11,748 3.6% 271,714 7.1%

FY 16-17 11,493 -2.2% 275,387 1.4%

FY 17-18 11,265 -2.0% 263,761 -4.2%

Compound

Annual Growth

Rate SFY**

-0.2% 1.3%

*SMHS = Specialty Mental Health Services. See Measures Catalog for more detailed information.

**SFY = State Fiscal Year which is July 1 through June 30.

11,344 11,748 11,493 11,265

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

FY 14-15 FY 15-16 FY 16-17 FY 17-18

Unique Count of Adults Receiving SMHS

Page 3 of 14

Page 4: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Demographics Report: Unique Count of Adults Receiving SMHS by Fiscal YearSanta Clara County as of February 12, 2019

Fiscal

Year

Alaskan

Native or

American

Indian Count

Alaskan

Native or

American

Indian %

Asian or

Pacific

Islander

Count

Asian or

Pacific

Islander %

Black Count Black % Hispanic

Count Hispanic % White Count White % Other Count Other %

Unknown

Count Unknown %

FY 14-15 99 0.9% 2,276 20.1% 735 6.5% 2,242 19.8% 3,665 32.3% 822 7.2% 1,505 13.3%

FY 15-16 104 0.9% 2,275 19.4% 726 6.2% 2,450 20.9% 3,745 31.9% 941 8.0% 1,507 12.8%

FY 16-17 95 0.8% 2,161 18.8% 683 5.9% 2,414 21.0% 3,619 31.5% 1,022 8.9% 1,499 13.0%

FY 17-18 101 0.9% 2,148 19.1% 713 6.3% 2,444 21.7% 3,446 30.6% 1,022 9.1% 1,391 12.3%

Please note: This report uses the Medi-Cal Eligibility Data System to obtain race/ethnicity data. CDSS uses Child Welfare Services/Case Management System to obtain race/ethnicity data. For more information, please refer to the Measures Catalog.

^ Data has been suppressed to protect patient privacy.

1%

20%

7%

20%32%

7%

13%

Fiscal Year 14-15 Race Distribution

Alaskan Native or AmericanIndianAsian or Pacific Islander

Black

Hispanic

White

Other

Unknown

1%

19%

6%

21%32%

8%

13%

Fiscal Year 15-16 Race Distribution

Alaskan Native or AmericanIndianAsian or Pacific Islander

Black

Hispanic

White

Other

Unknown

1%

19%

6%

21%32%

9%

13%

Fiscal Year 16-17 Race Distribution

Alaskan Native or AmericanIndianAsian or Pacific Islander

Black

Hispanic

White

Other

Unknown

1%

19%

6%

22%31%

9%

12%

Fiscal Year 17-18 Race Distribution

Alaskan Native or AmericanIndianAsian or Pacific Islander

Black

Hispanic

White

Other

Unknown

Page 4 of 14

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Demographics Report: Unique Count of Adults Receiving SMHS by Fiscal YearSanta Clara County as of February 12, 2019

Fiscal

Year

Adults 21-44

Count Adults 21-44 %

Adults 45-64

Count Adults 45-64 %

Adults 65+

Count Adults 65+ %

FY 14-15 5,276 46.5% 5,130 45.2% 938 8.3%

FY 15-16 5,663 48.2% 5,104 43.4% 981 8.4%

FY 16-17 5,613 48.8% 4,900 42.6% 980 8.5%

FY 17-18 5,603 49.7% 4,700 41.7% 962 8.5%

46.5%

45.2%

8.3%

Fiscal Year 14-15 Age Group Distribution

Adults 21-44

Adults 45-64

Adults 65+

48.2%

43.4%

8.4%

Fiscal Year 15-16 Age Group Distribution

Adults 21-44

Adults 45-64

Adults 65+

48.8%

42.6%

8.5%

Fiscal Year 16-17 Age Group Distribution

Adults 21-44

Adults 45-64

Adults 65+

49.7%

41.7%

8.5%

Fiscal Year 17-18 Age Group Distribution

Adults 21-44

Adults 45-64

Adults 65+

Page 5 of 14

Page 6: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Demographics Report: Unique Count of Adults Receiving SMHS by Fiscal YearSanta Clara County as of February 12, 2019

Fiscal

Year

Female

Count Female %

Male

Count Male %

FY 14-15 5,857 51.6% 5,487 48.4%

FY 15-16 5,970 50.8% 5,778 49.2%

FY 16-17 5,671 49.3% 5,822 50.7%

FY 17-18 5,644 50.1% 5,621 49.9%

51.6%

48.4%

Fiscal Year 14-15 Gender Distribution

Female Male50.8%

49.2%

Fiscal Year 15-16 Gender Distribution

Female Male

49.3%

50.7%

Fiscal Year 16-17 Gender Distribution

Female Male50.1%

49.9%

Fiscal Year 17-18 Gender Distribution

Female Male

Page 6 of 14

Page 7: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Penetration Rates* Report: Adults With At Least One SMHS Visit** Santa Clara County as of February 12, 2019

Adults and

Older Adults

with 1 or

more SMHS

Certified

Eligible

Adults and

Older Adults

Penetration

Rate

Adults and

Older Adults

with 1 or

more SMHS

Certified Eligible

Adults and Older

Adults

Penetration

Rate

Adults and

Older Adults

with 1 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

Adults and

Older Adults

with 1 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

All 11,344 253,774 4.5% 11,748 271,714 4.3% 11,493 275,387 4.2% 11,265 263,761 4.3%

Adults 21-44 5,276 112,076 4.7% 5,663 122,224 4.6% 5,613 123,313 4.6% 5,603 116,582 4.8%

Adults 45-64 5,130 82,268 6.2% 5,104 87,058 5.9% 4,900 87,163 5.6% 4,700 82,477 5.7%

Adults 65+ 938 59,430 1.6% 981 62,432 1.6% 980 64,911 1.5% 962 64,702 1.5%

Alaskan Native or American Indian 99 1,191 8.3% 104 1,223 8.5% 95 1,226 7.7% 101 1,195 8.5%

Asian or Pacific Islander 2,276 94,311 2.4% 2,275 101,768 2.2% 2,161 102,664 2.1% 2,148 96,239 2.2%

Black 735 9,721 7.6% 726 10,198 7.1% 683 10,275 6.6% 713 9,974 7.1%

Hispanic 2,242 58,492 3.8% 2,450 62,596 3.9% 2,414 65,210 3.7% 2,444 65,104 3.8%

White 3,665 47,566 7.7% 3,745 49,404 7.6% 3,619 48,459 7.5% 3,446 44,896 7.7%

Other 822 20,659 4.0% 941 23,306 4.0% 1,022 25,070 4.1% 1,022 25,099 4.1%

Unknown 1,505 21,834 6.9% 1,507 23,219 6.5% 1,499 22,483 6.7% 1,391 21,254 6.5%

Female 5,857 141,351 4.1% 5,970 150,155 4.0% 5,671 152,194 3.7% 5,644 146,315 3.9%

Male 5,487 112,423 4.9% 5,778 121,559 4.8% 5,822 123,193 4.7% 5,621 117,446 4.8%

*Penetration Rate is defined as the percentage of SMHS eligible beneficiaries that have received a SMHS that was claimed via the Short-Doyle/Medi-Cal claiming system. This does not include non-specialty mental health services provided in Medi-Cal Managed Care system.

**Adults and Older Adults at least one SMHS that was claimed through the Short-Doyle/ Medi-Cal claiming system on at least one (1) day in the Fiscal Year.

^ Data has been suppressed to protect patient privacy. Page 7 of 14

FY 14-15 FY 15-16 FY 16-17 FY 17-18

4.7% 4.6% 4.6%4.8%

6.2%5.9%

5.6% 5.7%

1.6% 1.6% 1.5% 1.5%

0%

1%

2%

3%

4%

5%

6%

7%

FY 14-15(n= 112,076)

FY 15-16(n= 122,224)

FY 16-17(n= 123,313)

FY 17-18(n= 116,582)

FY 14-15(n= 82,268)

FY 15-16(n= 87,058)

FY 16-17(n= 87,163)

FY 17-18(n= 82,477)

FY 14-15(n= 59,430)

FY 15-16(n= 62,432)

FY 16-17(n= 64,911)

FY 17-18(n= 64,702)

Adults 21-44 Adults 45-64 Adults 65+

Penetration Rates by AgeAdults With At Least One SMHS Visit**, By Fiscal Year

Page 8: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Penetration Rates* Report: Adults With At Least One SMHS Visit** Santa Clara County as of February 12, 2019

*Penetration Rate is defined as the percentage of SMHS eligible beneficiaries that have received a SMHS that was claimed via the Short-Doyle/Medi-Cal claiming system. This does not include non-specialty mental health services provided in Medi-Cal Managed Care system.

**Adults and Older Adults at least one SMHS that was claimed through the Short-Doyle/ Medi-Cal claiming system on at least one (1) day in the Fiscal Year.

^ Data has been suppressed to protect patient privacy.

Page 8 of 14

8.3% 8.5%

7.7%

8.5%

2.4% 2.2% 2.1% 2.2%

7.6%7.1%

6.6%7.1%

3.8% 3.9% 3.7% 3.8%

7.7% 7.6% 7.5% 7.7%

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

FY 14-15(n= 1,191)

FY 15-16(n= 1,223)

FY 16-17(n= 1,226)

FY 17-18(n= 1,195)

FY 14-15(n= 94,311)

FY 15-16(n= 101,768)

FY 16-17(n= 102,664)

FY 17-18(n= 96,239)

FY 14-15(n= 9,721)

FY 15-16(n= 10,198)

FY 16-17(n= 10,275)

FY 17-18(n= 9,974)

FY 14-15(n= 58,492)

FY 15-16(n= 62,596)

FY 16-17(n= 65,210)

FY 17-18(n= 65,104)

FY 14-15(n= 47,566)

FY 15-16(n= 49,404)

FY 16-17(n= 48,459)

FY 17-18(n= 44,896)

Alaskan Native or American Indian Asian or Pacific Islander Black Hispanic White

Penetration Rates by RaceAdults With At Least One SMHS Visit**, By Fiscal Year

4.1% 4.0% 3.7% 3.9%4.9% 4.8% 4.7% 4.8%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

FY 14-15(n= 141,351)

FY 15-16(n= 150,155)

FY 16-17(n= 152,194)

FY 17-18(n= 146,315)

FY 14-15(n= 112,423)

FY 15-16(n= 121,559)

FY 16-17(n= 123,193)

FY 17-18(n= 117,446)

Female Male

Penetration Rates by GenderAdults With At Least One SMHS Visit**, By Fiscal Year

Page 9: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Engagement Rates* Report: Adults with Five or More SMHS Visits**Santa Clara County as of February 12, 2019

Adults and

Older Adults

with 5 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

Adults and

Older Adults

with 5 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

Adults and

Older Adults

with 5 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

Adults and

Older Adults

with 5 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

All 7,884 253,774 3.1% 7,698 271,714 2.8% 7,647 275,387 2.8% 7,426 263,761 2.8%

Adults 21-44 3,525 112,076 3.1% 3,580 122,224 2.9% 3,642 123,313 3.0% 3,571 116,582 3.1%

Adults 45-64 3,665 82,268 4.5% 3,416 87,058 3.9% 3,301 87,163 3.8% 3,182 82,477 3.9%

Adults 65+ 694 59,430 1.2% 702 62,432 1.1% 704 64,911 1.1% 673 64,702 1.0%

Alaskan Native or American Indian 64 1,191 5.4% 62 1,223 5.1% 55 1,226 4.5% 67 1,195 5.6%

Asian or Pacific Islander 1,500 94,311 1.6% 1,305 101,768 1.3% 1,302 102,664 1.3% 1,350 96,239 1.4%

Black 511 9,721 5.3% 491 10,198 4.8% 452 10,275 4.4% 471 9,974 4.7%

Hispanic 1,515 58,492 2.6% 1,607 62,596 2.6% 1,605 65,210 2.5% 1,581 65,104 2.4%

White 2,639 47,566 5.5% 2,572 49,404 5.2% 2,533 48,459 5.2% 2,354 44,896 5.2%

Other 532 20,659 2.6% 567 23,306 2.4% 620 25,070 2.5% 612 25,099 2.4%

Unknown 1,123 21,834 5.1% 1,094 23,219 4.7% 1,080 22,483 4.8% 991 21,254 4.7%

Female 4,100 141,351 2.9% 3,889 150,155 2.6% 3,824 152,194 2.5% 3,750 146,315 2.6%

Male 3,784 112,423 3.4% 3,809 121,559 3.1% 3,823 123,193 3.1% 3,676 117,446 3.1%

*Penetration Rate is defined as the percentage of SMHS eligible beneficiaries that have received a SMHS that was claimed via the Short-Doyle/Medi-Cal claiming system. This does not include non-specialty mental health services provided in Medi-Cal Managed Care system.

**Adults and Older Adultsthat have received at least five SMHS that were claimed through the Short-Doyle/ Medi-Cal claiming system on at least five (5) or more different days in the Fiscal Year.

^ Data has been suppressed to protect patient privacy. Page 9 of 14

FY 14-15 FY 15-16 FY 16-17 FY 17-18

3.1%2.9% 3.0% 3.1%

4.5%

3.9% 3.8% 3.9%

1.2% 1.1% 1.1% 1.0%

0%

1%

1%

2%

2%

3%

3%

4%

4%

5%

5%

FY 14-15(n= 112,076)

FY 15-16(n= 122,224)

FY 16-17(n= 123,313)

FY 17-18(n= 116,582)

FY 14-15(n= 82,268)

FY 15-16(n= 87,058)

FY 16-17(n= 87,163)

FY 17-18(n= 82,477)

FY 14-15(n= 59,430)

FY 15-16(n= 62,432)

FY 16-17(n= 64,911)

FY 17-18(n= 64,702)

Adults 21-44 Adults 45-64 Adults 65+

Engagement Rates by AgeAdults With Five or More SMHS Visits**, By Fiscal Year

Page 10: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Engagement Rates* Report: Adults with Five or More SMHS Visits**Santa Clara County as of February 12, 2019

*Penetration Rate is defined as the percentage of SMHS eligible beneficiaries that have received a SMHS that was claimed via the Short-Doyle/Medi-Cal claiming system. This does not include non-specialty mental health services provided in Medi-Cal Managed Care system.

**Adults and Older Adultsthat have received at least five SMHS that were claimed through the Short-Doyle/ Medi-Cal claiming system on at least five (5) or more different days in the Fiscal Year.

^ Data has been suppressed to protect patient privacy.

Page 10 of 14

5.4% 5.1%4.5%

5.6%

1.6% 1.3% 1.3% 1.4%

5.3%4.8% 4.4% 4.7%

2.6% 2.6% 2.5% 2.4%

5.5% 5.2% 5.2% 5.2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

FY 14-15(n= 1,191)

FY 15-16(n= 1,223)

FY 16-17(n= 1,226)

FY 17-18(n= 1,195)

FY 14-15(n= 94,311)

FY 15-16(n= 101,768)

FY 16-17(n= 102,664)

FY 17-18(n= 96,239)

FY 14-15(n= 9,721)

FY 15-16(n= 10,198)

FY 16-17(n= 10,275)

FY 17-18(n= 9,974)

FY 14-15(n= 58,492)

FY 15-16(n= 62,596)

FY 16-17(n= 65,210)

FY 17-18(n= 65,104)

FY 14-15(n= 47,566)

FY 15-16(n= 49,404)

FY 16-17(n= 48,459)

FY 17-18(n= 44,896)

Alaskan Native or American Indian Asian or Pacific Islander Black Hispanic White

Engagement Rates by RaceAdults With Five or More SMHS Visits**, By Fiscal Year

2.9% 2.6% 2.5% 2.6%3.4% 3.1% 3.1% 3.1%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

FY 14-15(n= 141,351)

FY 15-16(n= 150,155)

FY 16-17(n= 152,194)

FY 17-18(n= 146,315)

FY 14-15(n= 112,423)

FY 15-16(n= 121,559)

FY 16-17(n= 123,193)

FY 17-18(n= 117,446)

Female Male

Engagement Rates by GenderAdults With Five or More SMHS Visits**, By Fiscal Year

Page 11: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Utilization Report*: Approved Specialty Mental Health Services for Adults

Mean Expenditures and Mean Service Quantity per Unique Beneficiary by Fiscal Year*Santa Clara County as of February 12, 2019

Fiscal Year SDMC Total Approved Case Management/

Brokerage (Minutes)

Mental Health

Services (Minutes)

Medication Support

Services (Minutes)

Crisis Intervention

(Minutes)

Crisis Stabilization

(Hours)

Full Day Treatment

Intensive

(Hours)

Full Day

Rehabilitation

(Hours)

Hospital Inpatient

(Days)

Hospital Inpatient

Admin (Days)

Fee for Service

Inpatient (Days)

Crisis Residential

Treatment Services

(Days)

Adult Residential

Treatment Services

(Days)

Psychiatric Health

Facility (Days)

FY 14-15 89,648,713$ 5,008,509 7,728,985 1,568,105 119,186 88,073 0 43,356 6,806 4,735 3,067 11,026 3,526 2,562

FY 15-16 87,555,746$ 4,680,336 8,338,854 1,701,108 140,133 88,985 0 27,568 3,858 5,704 2,123 12,130 3,452 2,039

FY 16-17 141,685,354$ 4,588,623 8,824,920 1,892,477 118,864 83,647 102 14,868 3,346 6,031 2,389 11,768 3,246 1,473

FY 17-18 124,894,661$ 4,625,298 8,824,543 2,011,839 104,035 77,662 0 8,852 3,310 3,178 2,356 9,106 1,863 48

MEAN 110,946,118$ 4,725,691 8,429,325 1,793,382 120,554 84,592 102 23,661 4,330 4,912 2,484 11,008 3,022 1,530

*The graphs are color coded so that those reported in the same unit of analysis (e.g., minutes) are colored similarly.

Please note that (n) values listed at the bottom of each bar graph represent the actual number of children/youth that received the SMHS represented in their respective graph by Fiscal Year.

^ Data has been suppressed to protect patient privacy. Page 11 of 14

$89,648,712.64 $87,555,745.67

$141,685,354.06

$124,894,660.62

$-

$20,000,000.00

$40,000,000.00

$60,000,000.00

$80,000,000.00

$100,000,000.00

$120,000,000.00

$140,000,000.00

$160,000,000.00

FY 14-15(n = 11,344)

FY 15-16(n = 11,748)

FY 16-17(n = 11,493)

FY 17-18(n = 11,265)

Total Approved By Service Fiscal Year

5,008,509

4,680,336

4,588,6234,625,298

4,300,000

4,400,000

4,500,000

4,600,000

4,700,000

4,800,000

4,900,000

5,000,000

5,100,000

FY 14-15(n = 7,344)

FY 15-16(n = 7,729)

FY 16-17(n = 7,418)

FY 17-18(n = 7,240)

Case Management/Brokerage Minutes By Service Fiscal Year

7,728,9858,338,854

8,824,920 8,824,543

-

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

FY 14-15(n = 8,406)

FY 15-16(n = 8,615)

FY 16-17(n = 8,510)

FY 17-18(n = 8,253)

Mental Health Services Minutes By Service Fiscal Year

1,568,1051,701,108

1,892,4772,011,839

-

500,000

1,000,000

1,500,000

2,000,000

2,500,000

FY 14-15(n = 6,893)

FY 15-16(n = 7,399)

FY 16-17(n = 7,057)

FY 17-18(n = 7,021)

Medication Support Services Minutes By Service Fiscal Year

119,186

140,133

118,864

104,035

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

FY 14-15(n = 911)

FY 15-16(n = 938)

FY 16-17(n = 831)

FY 17-18(n = 743)

Crisis Intervention Minutes By Service Fiscal Year

88,072.8 88,985.083,647.3

77,661.8

-

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

FY 14-15(n = 2,690)

FY 15-16(n = 2,680)

FY 16-17(n = 2,619)

FY 17-18(n = 2,594)

Crisis Stabilization HoursBy Service Fiscal Year

0 0

102

0 -

20

40

60

80

100

120

FY 14-15(n = )

FY 15-16(n = )

FY 16-17(n = ^)

FY 17-18(n = )

Full Day Treatment Intensive Hours By Service Fiscal Year

43,356

27,568

14,868

8,852

-

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

FY 14-15(n = 192)

FY 15-16(n = 124)

FY 16-17(n = 98)

FY 17-18(n = 83)

Full Day Rehabilitation Hours By Service Fiscal Year

6,806

3,8583,346 3,310

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

FY 14-15(n = 555)

FY 15-16(n = 409)

FY 16-17(n = 336)

FY 17-18(n = 359)

Hospital Inpatient Days By Service Fiscal Year

Page 12: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Utilization Report*: Approved Specialty Mental Health Services for Adults

Mean Expenditures and Mean Service Quantity per Unique Beneficiary by Fiscal Year*Santa Clara County as of February 12, 2019

*The graphs are color coded so that those reported in the same unit of analysis (e.g., minutes) are colored similarly.

Please note that (n) values listed at the bottom of each bar graph represent the actual number of children/youth that received the SMHS represented in their respective graph by Fiscal Year.

^ Data has been suppressed to protect patient privacy.

Page 12 of 14

3,526.0 3,451.83,246.0

1,863.0

-

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

FY 14-15(n = 55)

FY 15-16(n = 50)

FY 16-17(n = 42)

FY 17-18(n = 32)

Adult Residential Treatment Services DaysBy Service Fiscal Year

2,562.0

2,039.2

1,472.6

48.0 -

500

1,000

1,500

2,000

2,500

3,000

FY 14-15(n = 268)

FY 15-16(n = 221)

FY 16-17(n = 133)

FY 17-18(n = 11)

Psychiatric Health Facility Days By Service Fiscal Year

4,735

5,7046,031

3,178

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

FY 14-15(n = 243)

FY 15-16(n = 233)

FY 16-17(n = 193)

FY 17-18(n = 198)

Hospital Inpatient Admin Days By Service Fiscal Year

3,067

2,1232,389 2,356

-

500

1,000

1,500

2,000

2,500

3,000

3,500

FY 14-15(n = 320)

FY 15-16(n = 283)

FY 16-17(n = 271)

FY 17-18(n = 264)

Fee for Service Inpatient Days By Service Fiscal Year

11,026.012,130.0 11,768.0

9,106.0

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

FY 14-15(n = 463)

FY 15-16(n = 477)

FY 16-17(n = 415)

FY 17-18(n = 349)

Crisis Residential Treatment Services Days By Service Fiscal Year

Page 13: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Snapshot Report: Unique Count of Adults Receiving SMHS

Arriving, Exiting, and with Service Continuance by Fiscal YearSanta Clara County as of February 12, 2019

Service

Fiscal Year

Arrivals

Count Arrivals %

Service

Continuance

(>= 2 YR)

Count

Service

Continuance

(>= 2 YR) %

Service

Continuance

(<2 YR) Count

Service

Continuance

(< 2 YR) %

Exiting

Count Exiting %

Arriving &

Exiting

Count

Arriving &

Exiting %

Service

Continuance

(>= 2 YR) &

Exiting Count

Service

Continuance

(>= 2 YR) and

Exiting %

Total

Count Total %

FY 14-15 2,317 20.4% 1,914 16.9% 1,425 12.6% 1,532 13.5% 3,868 34.1% 288 2.5% 11,344 100%

FY 15-16 2,216 18.9% 1,968 16.8% 1,518 12.9% 1,755 14.9% 3,965 33.8% 326 2.8% 11,748 100%

FY 16-17 2,061 17.9% 2,061 17.9% 1,250 10.9% 1,913 16.6% 3,778 32.9% 430 3.7% 11,493 100%

FY 17-18 1,994 17.7% 2,017 17.9% 1,277 11.3% 1,590 14.1% 3,961 35.2% 426 3.8% 11,265 100%

Category

Arrivals

Exiting

Service Continuance

Arriving & Exiting

Service Continuance &

Exiting

Description (Please refer to the Measures Catalog for more detailed descriptions on all Performance Outcomes System measures.)

Adults that did not receive any SMHS within 3 months of their first date of service in the Fiscal Year.

Adults receiving continuous services with no breaks in service greater than 90 days for a period of at least 2 years (>= 2 YR) or a period of 1 to 2 years (< 2 YR).

Adults that did not receive any SMHS within 3 months after their last date of service in the Fiscal Year.

A distinct category in which Adults met both the criteria for Arrivals and Exiting above for the fiscal year.

A distinct category in which Adults had at least 2 years of Service Continuance going into the Fiscal Year and then Exited within the same Fiscal Year.

20%

17%

13%14%

34%

3%

Fiscal Year 14-15 Arrivals, Service Continuance, &

Exits Distribution

19%

17%

13%15%

34%

3%

Fiscal Year 15-16 Arrivals, Service Continuance, &

Exits Distribution

18%

18%

11%17%

33%

4%

Fiscal Year 16-17 Arrivals, Service Continuance, &

Exits Distribution

18%

18%

11%14%

35%

4%

Fiscal Year 17-18 Arrivals, Service Continuance, &

Exits Distribution

Arrivals

Service Continuance(>= 2 YR)

Service Continuance(< 2 YR)

Exiting

Arriving & Exiting

Service Continuance (>= 2 YR) & Exiting

Page 13 of 14

Page 14: Performance Outcomes Adult Specialty Mental Health Services … · 2019-06-19 · penetration rates was selected because it is easier to compute, more straightforward to interpret,

Time to Step Down Report: Adults Stepping Down in SMHS Services Post Inpatient Discharge*Santa Clara County as of February 12, 2019

Service FY

Count of Inpatient

Discharges with Step

Down within 7 Days

of Discharge

Percentage of

Inpatient

Discharges with

Step Down within

7 Days of

Discharge

Count of Inpatient

Discharges with

Step Down

Between 8 and 30

Days

Percentage of

Inpatient

Discharges with

Step Down

Between 8 and 30

Days

Count of Inpatient

Discharges with a

Step Down > 30

Days from

Discharge

Percentage of

Inpatient

Discharges with a

Step Down > 30

Days from

Discharge

Count of Inpatient

Discharges with

No Step Down*

Percentage of

Inpatient

Discharges with

No Step Down*

Minimum Number

of Days between

Discharge and

Step Down

Maximum

Number of Days

between

Discharge and

Step Down

Mean Time to

Next Contact Post

Inpatient

Discharge

(Days)

Median Time to

Next Contact Post

Inpatient

Discharge

(Days)

FY 14-15 476 47.3% 213 21.2% 222 22.0% 96 9.5% 0 358 34.6 9

FY 15-16 345 44.7% 151 19.6% 174 22.6% 101 13.1% 0 343 39.0 10

FY 16-17 313 45.6% 120 17.5% 158 23.0% 95 13.8% 0 353 41.8 9

FY 17-18 305 45.1% 145 21.4% 124 18.3% 102 15.1% 0 321 38.0 10

* No Step Down is defined as no Medi-Cal eligible service was claimed through Short-Doyle/Medi-Cal after a claimed inpatient service was billed with a discharge date. This category may include data currently unavailable to DHCS, such as beneficiaries that

were moved to a community-based program or beneficiaries that were incarcerated.

910

910

0

2

4

6

8

10

12

FY 14-15 FY 15-16 FY 16-17 FY 17-18

Median Time Between Inpatient Discharge and Step Down Service in Days

34.639.0

41.838.0

0

10

20

30

40

50

FY 14-15 FY 15-16 FY 16-17 FY 17-18

Mean Time Between Inpatient Discharge and Step Down Service in Days

47.3% 44.7% 45.6% 45.1%

21.2% 19.6% 17.5% 21.4%

22.0% 22.6% 23.0% 18.3%

9.5% 13.1% 13.8% 15.1%

0%

20%

40%

60%

80%

100%

FY 14-15( 696 Unique Beneficiaries with

1,007 Total Inpatient Discharges )

FY 15-16( 546 Unique Beneficiaries with 771 Total Inpatient Discharges )

FY 16-17( 462 Unique Beneficiaries with 686 Total Inpatient Discharges )

FY 17-18( 480 Unique Beneficiaries with 676 Total Inpatient Discharges )

Percentage of Discharges by Time Between Inpatient Discharge and Step Down Service

Within 7 Days Within 8 - 30 Days 31 Days + No Step Down

Page 14 of 14


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