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PERFORMANCE APPRAISAL
Introduction:
The overall objective of taking up a project on Performance appraisal is to study and evaluate
the growing importance of human element in organizational sector. With this unprecedented
growth the importance of performance appraisal as a tool for the growth and development of
both employee and organization has also tremendously increased.
!t is now been realized that simply having a good system in place does not make the firm
successful. This has therefore given a need for integrating the strategic concerns of firm with its
performance monitoring system.
People differ in their abilities and their aptitudes. There is always some difference between the
"uality and the "uantity of the same work on the same job being done by two different people.
Performance appraisal of employees is necessary to understand each employees abilities
competence and relative merit and worth for the organization.
Performance appraisal rates the employees in terms of their performance. Performance appraisalsare widely used in the society. The history of performance appraisal can be dated back to the #$ th
century and then to the %econd World War when the merit rating was used for first time and
employer evaluation their employee is a very old concept. Performance appraisals are an
indispensible part of performance measurement.
Performance appraisal is necessary to measure the performance of employees and the
organization to check the progress towards the desired goals and aims. The latest mantra being
followed by organization across the world being & 'et paid according to what you contribute &
the focus of the organizations is turning to performance management and specifically to
individual performances.
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Performance appraisal helps to rate the performance of the employees and evaluate their
contribution towards the organizational goals. !f the process of the performance appraisal is
formal and properly structured it helps employees to clearly understand their roles and
responsibilities and give direction to the individual performances. !t helps to align the individual
performances with the organizational goals and also review their performances. Performance
appraisal takes into account the past performances of the employees and purposes on the
improvement of the mutual performance of the employees.
Objectives of the study:
To find out whether the employees are satisfied with the performance appraisal program.
To ensure organizational effectiveness through correcting employee for standard and
improved performance and suggesting the change in employee behavior.
To help the organization as well as the superiors to have a proper understanding about
their subordinates.
To identify developmental needs of employees and also to establish objectives for
training programs.
To create and maintain a satisfactory level of performance.
Scope of the study:
(y this study the company may know the factors which according to the employees determines
the performance and motivation levels.
!f the company tries to consider the concerns of the employees it may then lead to better
performance and there by increased loyalty among employee dedication towards achieving the
organizational goals.
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This study aims to investigate the opinion of staff manager senior manager and assistant
manager about their performance levels at the work place. The study is limited to concerned staff
only.
Need for the Study:
This topic is specifically selected to study those best practices which are under the
implementation with a view to suggest the management about the problems and perspectives to
refine further to achieve organizational goals.
!t is useful for achieving organizational goals as well as implementing the new methodology for
achieving the organizational goals.
The main need of the study is gain the practical knowledge in the subject. )nd to know the
process and purpose of Performance )ppraisal in )P'*+,-.
Liit!tions of the study:
)s the employees are busy is their work difficult to information through "uestionnaire
from them.
)s the "uestionnaire is in *nglish there was a communication problem and it took lot of
time to eplain each and every "uestion.
!t becomes difficult to convince the employees as they were hesitating to give her their
options.
The does sample size does not cover all the employees due to time constraint.
)s the sample size is limited so the interpretations may not be accurate.
Rese!rch ethodo"o#y:
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Pri!ry source: primary data are those data which are collected by fresh and for the
first time and thus happened to be original data. !t has been collected through a
"uestionnaire. /uestionnaire is prepared by me and distributed to the participants and
collected the re"uired material from the employees of an organization. /uestions in
"uestionnaire are of closed ended typed and the rating is on #0 point 10 point scale.
Second!ry source: secondary data are those data which are collected from the already
eisting information through reference. The secondary data has been collected by
analyzing the various materials like company profiles journals and related websites.
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,hapter !!0
2eview of 3iterature
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Perfor!nce !ppr!is!" syste: $he concept
Performance appraisal is a management tool which is helpful in motivating and effectively
utilizing human resources. )ssessment of human potential is difficult no matter how welldesigned and appropriates the performance planning and appraisal system is.
The performance appraisal system should4
be correlated with the organizational mission philosophies and value system5
cover assessment of performance as well as potential for development5
take care of organizational as well as individual needs5 and
help in creating a clean environment by
linking rewards with achievements
generating information for the growth of the employee as well as of the
-rganization and
%uggesting appropriate person0task matching and career plans.
6eedback is an important component of performance appraisal. While positive feedback is easily
accepted negative feedback often meets with resistance unless it is objective based on a credible
source and given in a skilful manner.
%efinition
Perfor!nce !ppr!is!" is one of the most important functions of personnel management.
People differ in their abilities and aptitudes. The personnel management should know these
differences to develop various development programmes in the organization in order to have anefficient work force. Performance appraisal techni"ue has been evolved to know the relative
worth of the employee0 "ualitatively and "uantitatively0 on the job in comparison to other fellow
workers. !t is used for measuring the merit or performance of an employee and comparing it with
that of others in the same group.
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$o &uote:
)ccording to F"ippo performance appraisal is a systematic periodic and so far as humanly
possible an impartial rating of an employee7s ecellence in matters pertaining to his present job
and to his potentialities for a job.
)ccording to 'oder performance appraisal refers to all formal procedures used in working
organizations to evaluate personalities and contributions and potential of group members.
Thus performance appraisal is a systematic evaluation by the supervisor or some "ualified
person of an individual worker7s performance. The process of performance appraisal starts at the
time of recruitment and continues throughout the life of an employee in an organization.
Objectives of perfor!nce !ppr!is!"
*mployees would like to know from a performance appraisal system4
concrete and tangible particulars about their work5 and
)ssessment of their performance.
This would include how they4
did5
could do better in future5
could obtain a larger share of rewards5 and
could achieve their life goals through their position.
Therefore an employee would desire that the appraisal system should aim at4
their personal development5
their work satisfaction5 and
Their involvement in the organization.
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6rom the point of view of the organization performance appraisal serves the purpose of4
providing information about human resources and their development5
measuring the efficiency with which human resources are being used and improved5
providing compensation packages to employees5 and
8aintaining organizational control.
Performance appraisal should also aim at the mutual goals of the employees and the
organization. This is essential because employees can develop only when the organization9s
interests are fulfilled. The organization9s main resources are its employees and their interest
cannot be neglected. 8utual goals simultaneously provide for growth and development of the
organization as well as of the human resources. They increase harmony and enhance
effectiveness of human resources in the organization
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Process of Perfor!nce !ppr!is!" syste:
Performance appraisal involves an evaluation of actual against desired performance. !t also helps
in reviewing various factors which influence performance. 8anagers should plan performance
development strategies in a structured manner for each employee. !n doing so they should keep
the goals of the organization in mind and aim at optimal utilization of all available resources
including financial. Performance appraisal is a multistage process in which communication plays
an important role.
,raig (eatty and (aird :;? suggested an eight0stage performance appraisal process4
:i? *stablishing standards and measures 4
The first step is to identify and establish measures which would differentiate between successful
and unsuccessful performances. These measures should be under the control of the employees
being appraised. The methods for assessing performance should be decided net. (asically
management wants to4
know the behavior and personal characteristics of each employee5 and
)ssess their performance and achievement in the job.
There are various methods available for assessing results behavior and personal characteristics
of an employee. These methods can be used according to the particular circumstances and
re"uirements.
:ii? ,ommunicating job epectations
The second step in the appraisal process is communicating to employees the measures and
standards which will be used in the appraisal process. %uch communication should clarify
epectations and create a feeling of involvement.
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:iii? Planning
!n this stage the manager plans for the realization of performance epectations arranging for the
resources to be available which are re"uired for attaining the goals set. This is an enabling role.
:iv? 8onitoring performance
Performance appraisal is a continuous process involving ongoing feedback. *ven though
performance is appraised annually it has to be managed 9each day all year long.9 8onitoring is a
key part of the performance appraisal process. !t should involve providing assistance as
necessary and removing obstacles rather than interfering. The best way to effectively monitor is
to walk around thus creating continuous contacts providing first0hand information and
identifying problems which can then be solved promptly.
:v? )ppraising
This stage involves documenting performance through observing recalling evaluating written
communication judgment and analysis of data. This is like putting together an appraisal record.
:vi? 6eedback
)fter the formal appraisal stage a feedback session is desirable. This session should involve
verbal communication listening problem solving negotiating compromising conflict
resolution and reaching consensus.
:vii? @ecision making
-n the basis of appraisal and feedback results various decisions can be made about giving
rewards :e.g. promotion incentives etc.? and punishments :e.g. demotion?. The outcome of an
appraisal system should also be used for career development.
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:viii? @evelopment of performance
The last stage of performance appraisal is 9development of performance9 or professional
development by providing opportunities for upgrading skills and professional interactions. This
can be done by supporting participation in professional conferences or by providing
opportunities for further study. %uch opportunities can also act as incentives or rewards to
employees.
Appro!ches in perfor!nce !ppr!is!":
Performance appraisal is a multistage process involving several activities which can be
administered using a variety of approaches. %ome of these approaches are considered below
based on *instein and 3e8ere03abonte ;
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C+AP$ER(III
COMPAN'
PROFILE
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AP)ENCO(Andhr! Pr!desh Po,er )ener!tion Corpor!tion Liited
Andhr! Pr!desh Po,er )ener!tion Corpor!tion Liitedis one of the pivotal organizations
of )ndhra Pradesh engaged in the business of Power generation. )part from operation B
8aintenance of the power plants it has undertaken the eecution of the ongoing B new power
projects scheduled under capacity addition program me and is taking up renovation B
modernization works of the old power stations.
AP)ENCOcame into eistence on #=.;#.;
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To spearhead accelerated power development by planning and implementing new power
projects.
To implement 2enovation and 8odernization of all eisting units and enhance their
performance.
Core -!"ues
To proactively manage change to the liberalized environment and global trends
To build leadership through professional ecellence and "uality
To build a team based organization by sharing knowledge and empowering employees
To treat everyone with personal attention openness honesty and respect they deserve
To break down all departmental barriers for working together
To have concern for ecology and environment.
Website 4 http4GGwww.apgenco.gov.in
$he Ministry of Po,er
The 8inistry of Power is an Indi!n #overnentinistry. The 8inister of Power
holds c!binetrank as a member of the Counci" of Ministers. The current Hnion 8inister
of %tate :!ndependent charge? is .yotir!dity! M!dh!vr!o Scindi!and the 8inister of
%tate is I. ,. Eenugopal. The ministry is charged with overseeing e"ectricityproduction
and infrastructure development including generation transmission and delivery as well
as maintenance projects. !ndia faces challenges in electrical supply and delivery and is
often unable to meet demand even in very large cities.
The ministry acts as a liaison between the central government andst!teelectricity operations as
well as with the priv!te sector. The ministry also oversees rural electrification projects.
The 8inistry of Power became a ministry on July # ;?.
!n #$;# the 8inistry of Power inaugurated the %mart 'rid project in Puducherry.
http://www.apgenco.gov.in/http://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/Ministry_(government_department)http://en.wikipedia.org/wiki/Ministry_(government_department)http://en.wikipedia.org/wiki/Cabinet_(government)http://en.wikipedia.org/wiki/Council_of_Ministers_of_the_Republic_of_Indiahttp://en.wikipedia.org/wiki/Jyotiraditya_Madhavrao_Scindiahttp://en.wikipedia.org/wiki/Electricity_in_Indiahttp://en.wikipedia.org/wiki/States_and_territories_of_Indiahttp://en.wikipedia.org/wiki/States_and_territories_of_Indiahttp://en.wikipedia.org/wiki/Private_sectorhttp://en.wikipedia.org/wiki/Ministry_of_Coalhttp://en.wikipedia.org/wiki/Ministry_of_Coalhttp://en.wikipedia.org/wiki/Ministry_of_New_and_Renewable_Energyhttp://en.wikipedia.org/wiki/Puducherryhttp://www.apgenco.gov.in/http://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/Ministry_(government_department)http://en.wikipedia.org/wiki/Cabinet_(government)http://en.wikipedia.org/wiki/Council_of_Ministers_of_the_Republic_of_Indiahttp://en.wikipedia.org/wiki/Jyotiraditya_Madhavrao_Scindiahttp://en.wikipedia.org/wiki/Electricity_in_Indiahttp://en.wikipedia.org/wiki/States_and_territories_of_Indiahttp://en.wikipedia.org/wiki/Private_sectorhttp://en.wikipedia.org/wiki/Ministry_of_Coalhttp://en.wikipedia.org/wiki/Ministry_of_New_and_Renewable_Energyhttp://en.wikipedia.org/wiki/Puducherry8/13/2019 Perfromace Appraisal
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Po,er Supp"y /nits Indi!:
Power is derived from various sources in !ndia. These include thermal power Dydropower or
Dydro electricity7s %olar power (ios gas energy Wind power etc. The distribution of
the power generated is undertaken by rural electrification corporation for electricity
power supply to the rural areas north eastern electric power corporation for electricity
supply to the north east !ndia regions and the power grid corporation of !ndia ltd. 6or an
all !ndia supply of electrical power in !ndia.
$her!" Po,er in Indi!:
Thermal power in !ndia is mainly generated through coal gas and oil. !ndia coal power forms a
majority share of the source of power supply in india. The electric power in india is
generated at various thermal power stations in india. The power generated at these
thermal power plants is then distributed all over india through a network of powergrid at
regional and national levels.the power ministry organization responsible for the thermal
power management in india is the +TP,.
+ydropo,er in Indi!:
Dydropower in !ndia is one of the mega power generators in !ndia. Earious hydropower projects
and hydro power plants have been set up by the ministry of power for generation of hydro
power in !ndia. Earious dams and reservoirs are constructed on major rivers and the
kinetic energy of the following water is utilized to generate hydroelectricity. The power
generator here is the running water. The hydroelectric power plants and the hydro power
generation companies are managed by the +ational Dydro *lectric Power ,orporation
:+TP,?
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0ind Po,er in Indi!:
Wind power in !ndia is available in plenty as !ndia witnesses high intensity winds in various
regions due to the topographical diversity in !ndia. *fforts have been made to utilize this
natural sources of energy available free of cost for wind power generation huge wind
energy farms have been set up by the government for taping wind energy by using
gigantic wind mills and then converting the kinetic energy of the wind into electricity by
the use of power converters the wind power advantages start with the very fact that a
wind energy power plant does not re"uire much infrastructure input and the raw material
i.e. wind itself is available for free of cost.
So"!r Po,er in Indi!:
%olar Power in !ndia is being utilized to generate electricity on small scale by setting up massive
solar panels and capturing the solar power. %olar power !ndia is also being utilized by the
power companies in !ndia to generate solar energy for domestic and small industrial
users.
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Nuc"e!r po,er in indi!:
+uclear power in !ndia is generated at huge nuclear power plants and nuclear power stations in
!ndia. ) nuclear power plant generates the electricity using nuclear energy all the nuclear
power plants in !ndia are managed by the nuclear power corp of !ndia ltd.:+P,3?. The
electricity from all !ndia nuclear plants is distributed by the +P,3 as per the nuclear
power project scheme.
*io#!s Production in Indi!:
(iogas production in !ndia is still in its infancy stage. )lso the number of biogas plants in !ndia
is still very low. !ndia being the largest domestic cattle producer has plenty of biogas fuel
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and thus utilization of the fuel for mass biogas production by setting up more biogas
plants in !ndia would solve the power shortage problem to some etent.
Po,er P"!nts of AP)ENCO:
$her!"(Co!" b!sed
Sr1 No1 Project Inst1C!p!city 2M03
; 4!5!tiy! $PP ;C$$K;>$$ :Hnder ,onstruction?
# 4oth!#ude $PS 1>$K1;#$K##C$K;C$$
A R!!#und! $PS ;>#.C
1 R!y!"!see! $PP C#;$K;>$$ :Hnder ,onstruction?
CSri %!od!r! S!njeev!i!h
$PS#=$$ :Hnder ,onstruction?
> %r1 N!r"! $!t! R!o $PS >#;$K;C$$
Total F=
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So"!r Po,er P"!nts
Sr1 No1 Project Inst1C!p!city 2M03
; Jurala %olar PE Plant ;
Total;
+yde"(0!ter b!sed
Sr1 No1 Project Inst1C!p!city 2M03
; N!#!rjun! S!#!r8ain PD ;;;$KF;$$.=
# +agarjuna %agar 3,PD #A$
A +agarjuna %agar 2,PD AA$
1 Sris!i"!3(PD >;C$
C %risailam 2(PD F;;$
> Poch!p!dPD 1$
;> %on5!r!yi P+ ;#C
;F Lo,er Si"eru P+ 1;;C
;= Peddapalli 8ini Dydels
;< M!ch5und P+ A;FKA#A :)P %hare0=1?
#$ Pu"ichint!"! +EP:Hnder ,onstruction? 1A$
#;N!#!rjun! S!#!r t!i" pond@am :Hnder
,onstruction?##C
## 3ower Jurala D*P :Hnder ,onstruction? >1$
#A Po"!v!r!D*P :Hnder ,onstruction? ;#=$
#1 .ur!"! +EP >A$ 8H 0 is highest ever achieved by)P'*+,-
The average P36 of =
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OR)ANI7A$ION S$R/C$/RE:
SRI 1S/$IR$+A *+A$$AC+AR'A IAS
Ch!ir!n
SRI 14 -I.A' ANAN% IAS
M!n!#in# %irector
SRI 1% PRA*+A4AR RAO
.oint M!n!#in# %irector
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SRI C1RA%+A
4RIS+NA
%irector8Projects
SRI
$1PRA*+A4AR RAO9 IR$S
%irector8Co!" Lo#istics
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$he AP )ENCO h!s been fo""o,in# s!"ient fe!tures:
1. It is the ;rd"!r#est po,er #ener!tion uti"ity in Indi!1
2. +i#hest hyde" inst!""ed c!p!city in Indi!1
3. R!n5ed no(< !on#st !"" po,er uti"ities in the country in the ters of PLF
4. -tps h!s received presti#ious ISO =>>>> certific!tion for &u!"ity !n!#eent
syste1
5. AP)ENCO is !5in# concentr!ted efforts for f"y uti"i6!tion !nd !t present uti"i6in#
@;
6. Sris!i"! "eft b!n5 po,er house is the fired "!r#est under#round hydroe"ectric
po,er project in south Indi!1
7. AP)ENCO is ! bid to !int!in c"e!n !nd #reen !tospheres "!ys #re!t eph!sis on
p"!nt!tion of trees in !nd !round the project !nd so for p"!nted @9?B9=
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C+AP$ER I-(
%A$A ANAL'SIS AN% IN$ERPRE$A$ION
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