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Mark BoylanRIT College of Business107 Lomb Memorial DriveRochester, NY 14623-5608
Visit the COB home pageon the Web!
http://www.cob.rit.edu
Rochester Institute of TechnologyCollege of Business107 Lomb Memorial DriveRochester, NY 14623-5608
D I V I D E N D SSpring
learned a great deal about working in a challenging environment, andshe discovered a passion for selling.
After graduation, Newhouseworked for two years at Sibley’sdepartment stores before shifting her career focus. She spent severalyears in banking and then became a marketing representative for TADData Services, which in turn led to apromotion as branch manager. Herefforts there resulted in two KodakQuality One awards for exceptionalcustomer service and first place in a national sales competition. In 1991, her team won the company’stop award, Branch of the Year. After seven years at TAD, Newhousejoined Tobin & Associates as a seniormarketing representative and reallylearned about small business.
Her combined work experienceshelped Newhouse further develop lead-ership skills and put her more stronglyin touch with her intuitive senses.
“I have a sixth sense,” she explains.“I understand personalities, feelings,and the desire that each of us has tobe appreciated. I’ve always been a top producer, so all of my managerstreated me well. Still, I was forced to work under their constraints, and I just couldn’t do it anymore.”
Newhouse quit her job andbecame an entrepreneur focused ondelivering high levels of technologyservices and customer satisfaction. Asa result, Ajettix enjoys solid relationswith many of Rochester’s high-profile
to RIT, the university he had chosenfor her.
“Attending a larger school like RITtook the small world I came from andblew it wide open,” she says. “It wasincredible meeting people from allover the world and having the oppor-tunity to interact with deaf students.”
She majored in retail and earned abachelor’s degree in 1979. In herview, the most important benefit ofstudying at RIT was the opportunityto apply academics to the real world.Through a co-op with B. Formandepartment stores, Newhouse
Newhouse Sets Example for Business and Life
Growing up in the Finger Lakesregion, Sue Newhouse learnedabout competing at an early age.It came naturally.
“Looking back, I was quarterbackof the girls’ football team, and Ienjoyed playing basketball with theguys,” recalls Newhouse. “I think youjust see that from people who likeresponsibility and leadership. Somepeople are just born with it.”
Years later, this born leader transferred her game from recre-ational venues to the business arena.Today she is owner and president ofAjettix Inc. (formerly Axiom Corp.),a software development company inHenrietta that she co-founded in1994 and became sole owner of lastyear. Over time, the COB alumna haswatched her company grow from twoto 45 employees.
Newhouse gives credit to herfather for providing her with anearly foundation in business. “I’dcome home from school and findthe newspaper open to the stockpages. He’d say, ‘Take a look at whathappened today.’ My father enjoyeda successful career in managementat AT&T while turning his passionfor photography into a business. Hewas an entrepreneur at heart, but henever attended college. I think inthat regard he lived part of his lifethrough me.”
She didn’t disappoint her dad.After completing two years at AlfredState College, Newhouse transferred
I V I D E N D SdA Publication of the College of Business Spring 2002
(Continued on page 2)
Sue Newhouse
ooking back on 2001, we havemany memories—some happy, andsome sad. We’ve seen heroes, actsof courage and bravery, smiles, and tears. For us here in Rochester,there are bittersweet memories
of what September 11 brought to ourCollege of Business family.
We salute our New York City andWashington, D.C. alumni, and thankthem for believing in us—allowing us to share their stories and feelings—and for supporting each other. Thoseof us who attended the COB alumnireception in NYC on October 11 willnever forget the hugs, the tears, thesmiles, and the gratitude for being
able to spend that evening together. Our hearts go out to those wholost family and friends and experienced the terror. Alumni around the world—from Venezuela, India, Pakistan, Uzbekistan, China, andmore—contacted the college to express their concern for formerclassmates. E-mails came from all corners of the globe. We are a global community in many ways.
As we move into the new year, 2002 promises to be another action-packed, award winning year for the college. We have exciting academicachievements, such as the Sloan Center and an SAP grant, and the gradu-ating class and student leadership core accomplished a great deal duringJanuary. Their Spirit Week plans brought local community leaders to cam-pus, provided entertainment in the Lowenthal lobby, and then everyonedanced the night away at the annual winter gala. Our Women’s AlumniNetwork and COBRA (COB Recent Alumni) Network are ramping upplans for another trend-setting year, and the Alumni Advisory Council iswell under way with the organization of this year’s golf tournament.
We hope you enjoy this issue of Dividends and will continue to stay in touch with us—sharing college memories, updates on your families, and your new business and professional ventures.
Best wishes for a safe, happy, and healthy 2002.
Dean’s Message
Thomas D. Hopkins
companies, including Eastman KodakCompany, Xerox Corp., and Wegmans.
“It’s all about customer serviceand treating people the way I likebeing treated.”
That philosophy is more than justa business strategy; Newhouse says it’show she lives her life. While much of her time is dedicated to doingbusiness, she enjoys the opportunityto raise money for worthy causes suchas the Heritage Christian Home.
“God has given me a gift,” she says.“If I can use it to help others, then I love doing it.”
Despite a limited amount of freetime, Newhouse enjoys a variety ofinterests. A self-proclaimed “Oprahfreak,” she’s collected more than 100 videotapes of the popular talkshow. She says Oprah’s AngelNetwork, which encourages viewersto reap the rewards that come fromgiving to others, is a source of inspira-tion. In addition, she enjoys reading,researching nutritional health, andtraveling and is particularly fond ofskiing. “If I could go to Aspen everyyear, sign me up,” she jokes.
Newhouse is grateful for her suc-cess and the benefits it has broughtto her life. She encourages her staffand anyone striving for excellence to work hard and stay positive.
“You have to get to know yourselfand have pride in everything you do.With that in mind, every time you goout there, do the best job you knowhow and that will create success.”
Newhouse . . .(Continued from page 1)
2
Tom Hopkins
L
C O N G R AT U L AT I O N S TO T H EC L A S S O F 2 0 0 2 student Commencementspeakers: Kevin Sheldon (MIS) and Kelly Doyle(MBA). Alumni interested in volunteering for the COB commencement ceremony at noon on Saturday, May 25, should contact JanineLudgate at 585-475-6170.
When Braden came to RIT, he was still unsure of his careergoals, but exposure to corporatefinance rapidly changed that.
Just six short years after graduation,Braden has insurance, securities, andcommodities licenses in three statesand is vice president of developmenttrust/wealth management at FifthThird Bank in Chicago.
After graduating in 1996, Bradenaccepted a position with a localfinance firm but moved shortly thereafter to New York City for agreat opportunity at Salomon SmithBarney. He was happy to be homeand closer to his family, but he missedhis RIT connection. Hearing that theCOB Student Leadership Core wastraveling to NYC in 1999, he offered
his assistance. Those 15 students—now alums—remember him guidingthem along Wall Street, through theNY Stock Exchange, and then “on the floor” at Salomon Smith Barney.“He answered questions for hoursand showed us ‘behind the scenes’—something we never would haveexperienced on our own,” statesalumna Melissa Vasilev. “His com-mitment and advice helped in ourdevelopment as professionals.”
In 2000, he planned and sponsored
an MBA recruitment program inmidtown Manhattan. The collegehopes to continue hosting this extensive new project in the future.
In August 2001, Braden and hiswife, Amy, made Chicago their permanent residence. As a memberof the Council on the College ofBusiness, the Chicago Chamber ofCommerce, and the Shedd AquariumOrganization, Braden continues tolook for ways to connect RIT and itsstudents to the business world.
The COB is teaming up with aprominent local company tocreate a first-of-its-kind educa-tional venture. Gleason Corp., a
worldwide supplier of gear produc-tion technology, has agreed to bringits expertise to a unique three-waypartnership between Gleason, COB,and SAP America.
SAP is a leading provider of enterprise resource planning (ERP)software, which supports complexbusiness transactions. Competencein these types of enterprise-wideapplications is increasingly indemand, and COB faculty will nowbe able to include hands-on access to SAP software in courses that
nurture technology and processmanagement capabilities.
“We’re grateful to the people at Gleason Corp. for making this significant opportunity possible,”says Thomas Hopkins, dean. “Itallows us to help students betterunderstand the nature, application,and limitations of enterprise resourceplanning and related new forms ofbusiness processes.”
Most business schools that incorporate SAP into their curricu-lum must bear the expense of bothinstalling hardware on campus andmaintaining the highly complex soft-ware. In this case, SAP donated its
3
Young Alum—Rising Star: Braden Smith
RIT is again being recognized for the high quality of its businesseducation. The Executive MBA(EMBA) program has been
named among the “Best of theBunch” in a recent survey conductedby Business Week, and RIT was rankedas a leader in the area of e-business.Business Week determined the rank-ings by surveying EMBA directorsand recent EMBA graduates of 82accredited programs across the coun-try. The rankings are available onlineat www.businessweek.com/bschools/.
Within the past year, RIT alsoranked at the top of an annual exitsurvey of recent EMBA graduates.That poll, conducted by AACSB—an international organization thataccredits business schools—and theExecutive MBA Council, found thatRIT’s program outperformed thoseoffered by the nation’s other topbusiness schools. In judging overallperformance, 92 percent of RIT’sEMBA graduates rated the programas excellent. That compares to anaverage of 71 percent of studentsfrom all 38 schools participating in the survey.
EMBA Ranking
Leaders from the College of Business and Gleason Corp. celebrated their new partnership at a recentreception. Among those on hand were (left) Dean Thomas Hopkins, Gleason President David Burns,and Associate Professor Daniel Joseph.
Gleason Partnership Offers Unique Opportunity
(Continued on page 7)
4
President Albert J. Simone recentlyannounced that RIT has become a member of an elite group ofuniversities through a new part-
nership with the Alfred P. SloanFoundation. As a result of the affilia-tion, RIT has launched the SloanPrinting Industry Center.
“This innovative think tank for theprinting industry marks a crowningmoment for our printing school,” he stated. “We’re grateful that theSloan Foundation has chosen RIT tofoster cutting edge analysis and ideaexchange with industry partners, ahistoric focus of RIT’s mission.”
Through the collaborative effortsof the College of Business (COB)and the College of Imaging Arts andSciences (CIAS), RIT became the 13th university to host a SloanIndustry Center, joining a list ofrenowned institutions that includesHarvard University, MIT, andCarnegie Mellon University.
The Sloan Foundation chooses an
academic community for an IndustryCenter based on its expertise in a particular discipline. The center generates a pipeline of data andobservations that flows betweenresearchers and industry represen-tatives. The resulting analysis helps to target what customers want and how companies can deliver uponthose demands.
Under the direction of FrankCost, CIAS associate dean, andPatricia Sorce, associate professor ofmarketing and former COB associatedean, the new center will create aforum for printing companies andassociations nationwide, and helpbuild the partnerships needed to sustain growth and profitability in a rapidly changing market.
Faculty and graduate students will examine issues related to thegrowth of digital technology and theimpact of new electronic media—including DVD, e-books and theInternet. The center, based within
CIAS, will disseminate its findings by publishing; teaching; and spon-soring conferences, workshops, and symposiums.
“The printing industry has anacute need for a center dedicated todeveloping a rational understandingof opportunities for business expan-sion, technology adoption, and costreduction,” states Cost. “In somecases, new technology is key.”
CIAS is a world leader in graphiccommunications education andapplied research. Its School ofPrinting Management and Sciencesoffers expertise in graphic media,printing systems, and traditional and electronic publishing.
The partnership with COB servesto emphasize Sloan’s longstandingtradition of applying a broad multi-disciplinary approach to industryinvestigations and findings. “Thestrategic challenge of coping withtechnological change and the globalization of markets in the printing industry can be an exem-plar for other industries facingsimilar issues,” explains Sorce.
The Alfred P. Sloan Foundationawarded RIT $500,000 over threeyears for the creation of the SloanPrinting Industry Center. RIT hascommitted $2 million to the center’soperation, and each of 16 charterindustry members have pledged$25,000 for year one.
The center becomes the latestexample of RIT’s First in Class ini-tiative, enhancing the university’scommitment to collaborative opportunities with industry andgovernment.
Sloan Printing Industry Center Creates Nationwide Forum
“The Upstate Economy PostSeptember—The Role of Banks” was presented by Brian Hickey, president, RochesterDivision, M&T Bank, at Oak Hill in December2001 as part of the college’s breakfast briefingseries. Below: Arthur Lowenthal with members of the Lowenthal Group at Oak Hill. (TheLowenthal Group was founded in 1990 to sup-port college activities. These student leaders,named in honor of RIT founder MaxLowenthal—Arthur’s grandfather—now representthe college at on- and off-campus activities locally
Above: Brian Hickey; Berta Rivera, M&TUrban Scholar 2001; Tom Hopkins, Dean
Upon graduation I thought I hadthe perfect background to start aprofessional career, earn a largesalary, and work for a Fortune 500
company. In 1999, markets wereopening all over the world, and I hada degree in international business andmarketing, spoke a foreign language,had a résumé filled with extracurricu-lar activities, and work experience. Ihad also established valuable contactsin the business community.
Hard to believe that was only three years ago. You might think Iwould have a large bank account bynow and would be climbing the cor-porate ladder. But here’s the reality:Would you believe that I am makingless than $300 a month and the onlyjob title I have is “volunteer”?
I have been a volunteer in thePeace Corps for two years now, serv-ing in the country of Guatemala. Inot only speak Spanish every day, but also an indigenous language calledQ’ekchi, although the latter notnearly as well as the former. I workwith the native Mayan population as well as the Latino population—men, women, and children. My mainresponsibility is teaching fundamen-tal business concepts to smallbusiness groups. I am also an Englishteacher, a youth counselor, and atourism promoter. It’s hard toexplain exactly what I do; it is easiestjust to say that I do what I can.
My most important job, I feel, ismy everyday interaction with the com-munity—the stares received and thesmiles returned; the fears overcomeand the questions answered; thestereotypes erased and cultural normslearned. It goes both ways. I learn asmuch as I teach, and I receive asmuch as I give. I wish I had some sortof instrument to measure how much I have done, because progress is hardfor me to calculate. I can see it whena woman starts to speak out in frontof a group of people for the first time,or when I return to the store and seethey are now using new bookkeepingtechniques. But it seems very small,the amount of progress we are
achieving for such a large amount ofwork. They say that’s just the way it is.
The best thing I have establishedhere is confianza, the Spanish wordfor trust. I can enter one of the communities where I work and amrecognized, invited to lunch, andtreated better than I would haveever expected. If we are eating, andthere are only a few pieces of meatfor 30 people, I can be sure of get-ting the biggest portion, and I can
walk around these communitieswithout fear, because the peopleknow me and protect me. In return,I use everything I have learned totry and help them.
Some days I love my job, and some days I hate it. I’ve thought of returning home many times.Something just keeps me here. Whoknows? Maybe I’ll stay another year.
Two COB students have beenadded to the growing list ofKemper Scholars at RIT. WilliamGavett, from Walton, N.Y., and
Jeffrey Kryger, of Cortland, N.Y., are this year’s honorees. Both arefirst-year students majoring in man-agement information systems (MIS).
The program, sponsored by the James S. Kemper Foundation,seeks to connect summer businessexperience with undergraduate academic learning. In addition togrant money, students receive paidsummer positions within KemperInsurance at their choice of severallocations in the United States.
“We’re proud of the KemperFoundation’s on-going commitmentto supporting the quality of an RITbusiness education,” says DeanThomas Hopkins. “It’s a prestigiousprogram that allows students to tapinto their full potential.”
Since 1997, seven COB studentshave been named Kemper Scholars.They must be MIS majors in the college, maintain a 3.0 GPA, anddemonstrate an intense commitmentto preparing themselves for businesscareers as well as a sense of respon-sibility to the community and adesire to help others.
Guest Essay: The Only Job Title I Have Is ”Volunteer”
COB Names 2 New Kemper Scholars
Back row: current Kemper scholars Chad Tucker, Jim Minier, Jeffrey Burger. Front row: new Kemperscholars William Gavett and Jeff Kryger
prevent it. Chinese companies have developed world-class manufac-turing facilities while maintainingrelatively low labor costs. They alsobenefit from the contributions ofan increasingly sophisticated workforce that is hard working and well educated.
So how long will it be beforeChinese companies begin makinginroads into the American market?Reid predicts that will happenwithin three to five years.
“Before long, these companieswill be over here providing thesame goods and services at verycompetitive prices. My fear is thatcorporate America isn’t taking thatinto consideration for the future.”
Reid is currently analyzing thedata in advance of publishing his findings.
Western businesses are right athome in the People’s Republicof China. The emergence ofthat nation’s open market
allowed many of these dominantcompanies to expand their horizonseven further. But at what price?
Professor David Reid, theBenjamin Forman chair in interna-tional business, says it will ultimatelymean a decline in their competitiveadvantage. For 16 years, he hasresearched the strategies of inter-national companies in Asia Pacific.This summer, he met with leaders
from 15 western-based firms andother informed sources during an extensive tour of China. Reid was particularly curious to learnabout the impact of emergingChinese companies, especially inthe consumer products industry.
“It struck me a few years backthat foreign companies hadattracted an infrastructure of serv-ices such as packaging, advertising,and market research to China,” hestates. “What that meant for localplayers was access to that sameinfrastructure. Combined with theirmarket insight, these resources arehelping Chinese companies becomesignificant competitors.”
For western firms, that will meana sharp erosion in market share,and Reid says company leaders real-ize there is little that can be done to
International Business Chair Explores China’s Global Impact
6
Not long ago, the e-commercerevolution seemed to representthe future for all types of busi-nesses. Since the outcome of
that revolution proved to be muchdifferent than many expected, whatwill be its long-term impact on the business scene?
Eugene Fram, J. Warren McClureResearch Professor of Marketing,says the seeds of e-commercedestruction were on the horizonmore than two years ago. InOctober, Fram outlined the state of e-commerce during the sixthbiennial J. Warren McClureLecture. During his presentation,“E-Commerce Survivors—FindingValue Amid Broken Dreams,” heposed two questions:
How will e-commerce evolve inthe next five years?
What types of firms will riseabove those that have sufferedbroken dreams?
Fram concludes that e-commerceconsumer markets will become populated by firms that representdiscrete niche markets, mainly
exchanges such as eBay that pro-vide efficient reverse auctions forcommodity-type products and services and exchanges that arequick to recognize changes in older specialty products like personalcomputers.
“The most important survivorsare the companies that are emerg-ing from the past year of turmoilwith sound business strategies,”explains Fram. “These strategiesfocus on customer realities and rec-ognize that e-commerce is just onecomponent of serving customers.”
E-Commerce: Where Do We Go From Here?
Calendar of
EVENTSMARCH19 Herbert W. VandenBrul
Entrepreneurial Award
APRIL1 William D. Gasser
Lectureship in Business
Speaker: J. Michael Adams,
Head of Global Performance at
Microsoft Corp.
11 Western NY SAP Users Group
Conference
12 COB Class Toast
MAY4 COBRA, Darien Lake Trip
9 Women’s Alumni Network,
interactive session
17 COB Alumni Golf Tournament
24-25 Convocation/Commencement
JUNETBA Alumni Picnic
For more information on these events,
please visit our Web site at
www.cob.rit.edu/alumni/index.html
Professor Eugene Fram
Does the Internet hold the key to needed improvements to the new-product developmentprocess? That’s the focus of
groundbreaking research to be conducted at RIT.
The COB Technology ManagementCenter has been awarded a grant inexcess of $250,000 from SAP Americato investigate the role of Web-basedcollaborative design systems in thenew-product development process.The grant was awarded through theSAP Innovation Institute, a center fore-business research and educationwhere professors and fellows joinexperts from SAP, the world’s leadingprovider of e-business software solu-tions, to focus on strategies thatbenefit companies around the world.
John Ettlie, RIT’s Madelon andRichard Rosett chair and director ofthe Technology Management Center,and Victor Perotti, assistant profes-sor of management informationsystems, will serve as the project’s
lead researchers.“Our study will report on the
experiences of North American firmsand their adoption of these new sys-tems,” explains Ettlie. “These will becritical findings as there currentlyexists no widely-accepted standard ofeffective collaboration proceduresfor new-product development.”
The 18-month study will be jointly funded, the latest facet of anexisting relationship between RITand SAP America. RIT is currently a member of the SAP UniversityAlliance, a partnership between SAP and more than 400 membercolleges and universities to enhancee-business curriculum and study.
This is the first grant awarded tothe Technology Management Center,which is dedicated to addressing the urgent need for a better under-standing of information technologymanagement and the successfulapplication of new and improvedprocesses.
Commencement. The gallery will bechanged to honor additional alumniat regular intervals.
7
Gleason Partnership . . .(Continued from page 3)
It’s hard to decide what you wantyour class to leave as a legacy to the college, but we are veryexcited and pleased with what the Class of 2002 has planned,”
commented Class Gift co-chairsJennifer Reginelli and Kristin Metz.
The faculty and staff are also very excited about this year’s gift—a legacy to not only the Class of2002, but also to their predecessors. This year’s graduating class is creat-ing a gallery on the college’s lobbywall to honor alumni. “We want visitors to know that COB alumniare out there leading the businessworld, and we want to encouragecurrent students—providing themwith role models and ideals toaspire to. Someday we too can beon that wall of fame.”
Class Gift Committee membersrequested alumni nominations fromthe RIT community and selected six honorees in February. The class
plans to hold a ribbon cutting ceremony in April and have alumniphotos and biographies framed by
Class of 2002 committee leaders Renae Powell, Kristin Metz, Kevin Sheldon, Jennifer Reginelli, KathyPalmacci, William Love
complete software package, whichwas installed and is being maintainedpro bono by Gleason technicians on RIT-owned hardware located onthe company’s premises. The soft-ware then moves electronically fromGleason to COB computer labs forfaculty and student use.
Hopkins says this type of educa-tional partnership may be unprece-dented. Gleason’s president, DavidBurns, calls it a logical extension of a century-old relationship between his company and RIT. He states thatGleason looks forward to employinggraduates with SAP training.
“You have to go a long way andspend a lot of money to find knowl-edgeable personnel out there,” Burnsexplains. “With that in mind, I thinkthe community at large will benefitfrom this relationship.”
COB faculty began incorporatingSAP software into their curriculumthis fall.
SAP Funds Important Research Project
Class of 2002 Looks Back to the Future
”
STAFF NOTES
Disa Baylis is our new staff assistant inthe accounting and finance area.
Debbie Kingsbury has moved to RIT’s Development Office as director of donor relations and NathanielRochester Society.
Kathy Ozminkowski has been promotedto director of Undergraduate ProgramServices.
Dirk Wyatt has joined Student Servicesstaff as senior staff assistant.
FACULTY NOTES
David Baldridge, assistant professor ofmanagement, is co-author of the followingarticles:
Eddleston, K. A., Veiga, J. F. & Baldridge,D. C. 2001. Paths to Success: Do Maleand Female Managers Follow the SameRoad? Paper presented at the annualmeeting of the Academy ofManagement, Washington, D.C.
Ling, Y., Floyd, S. F. & Baldridge, D. C.2001. Reading the Winds inMultinational Corporations: The Impactof Cultural Beliefs on Issue SellingBehavior. Paper presented at the annualmeeting of the Academy ofManagement, Washington, D.C.
Ling, Y., Floyd, S. F., Baldridge, D. C. &Veiga, J. F. 2001. The Impact of CulturalBeliefs on Issue Selling Behavior. Paperpresented at the annual meeting of theEastern Academy of Management, NewYork, N.Y.
Richard DeMartino, assistant professor of management and international business,Stelios Zyglidopoulos, assistant professorof management, and David Reid, BenjaminForman Chair in International Business, are co-authors of “Internationalizationof a High-Tech Photonics Cluster,” apaper presented at the Conference ofthe Academy of International Business,New Orleans, November 2001.
Andrew DuBrin, associate professor in management, published:
“Career-Related Correlates of Self-Discipline,” Psychological Reports, 2001,89, 107-110; Leadership: Research Findings,Practice, and Skills, 3rd, HoughtonMifflin, 2001; Human Relations for Career
and Personal Success, 6th ed., PrenticeHall, 2001; and the Canadian edition ofHuman Relations for Career and PersonalSuccess, and Human Relations: Job-OrientedInterpersonal Skills. 2001 Prentice Hall,Canada.
John Ettlie, Madelon L. and Richard N.Rosett Professor, published:
“Research-Based Pedagogy for NewProduct Development: MBAs vs.Engineers in Different Countries,” toappear in the Journal of ProductInnovation Management (Vol. 19, No. 1,January 2002).
“Technology, Customization andReliability,” accepted for publication inthe Journal of Quality Management(with Michael D. Johnson).
“Locus of Supply and GlobalManufacturing,” accepted for publicationby International Journal of Operationsand Production Management (March2001) (with K. Sethuraman).
Eugene Fram, J. Warren McClure ResearchProfessor of Marketing and Stan Hoi, assistant professor of finance, published an article in the November-Decemberissue of Business Horizons. Entitled “TheCREF Stock Fund at 50,” the article ana-lyzes the first half-century performanceof the first variable annuity.
Dr. Fram and Andrew Callahan, MBA2000, have published an article in theJournal of Services Marketing, “Do YouKnow What the Customer You PenalizedYesterday Is Doing Today?” The articlepresents 44 case studies of the reactionsof persons who have been assessed consumer penalties.
In October, Dr. Fram presented thebiennial McClure Lecture at RIT.Attended by 100 Rochester executivesand RIT alumni, the presentation wastitled “E-Commerce Survivors—FindingValue Amid Broken Dreams.” The lecture was also featured on the “1370Connection,” a local PBS (NPR) talk show.
During the summer, Dr. Fram made twopresentations on his nonprofit boardmodel to the National Coil Council andSmith Bucklin Associates in San Diegoand Chicago respectively. Overall,during 2001, Dr. Fram was quoted or
extensively interviewed about 60 times in different national and regionalmedia, ranging from The New York Timesto WXXI-AM, the Rochester NPR sta-tion. He is one of the most quotedprofessors on campus.
Thomas Hopkins, dean, was elected inDecember 2001 vice chairman of theBoard of Trustees, U.S. Business SchoolPraha, a new entity responsible forCzech operations of RIT’s U.S. BusinessSchool in Prague. Because the board’sthree other members live in Prague, themembers’ first tele-meeting took place at 3:30 a.m. Rochester time. Dr. Hopkinswas keynote speaker at a Washington,D.C., conference last October sponsoredby the U.S. Small Business Administration(SBA) and held at the U.S. Chamber of Commerce. During the conferencethe SBA released a new study, “TheImpact of Regulatory Costs on SmallFirms,” whose co-authors were Dr. Hopkinsand George Mason University professorMark Crain.
Daniel Joseph, associate professor of information systems, passed the SAP certified consultant exam for ASAPImplementation this past November.That month he also hosted the fourthquarterly meeting of the Western NewYork chapter of the Americas SAP UsersGroup (WNYASUG). In addition, hedeveloped two courses: IntegratedBusiness Systems (IBS), which requiresthe use of SAP R/3 Version 4.6D, andBusiness Process and Workflow Design.
Khondkar Karim, associate professor ofaccounting, has been invited to co-editwith Dr. Robert Rutledge of South WestTexas State University a special issue of Managerial Finance (a publication ofMCB Press in U.K.) on performancemeasurement and Evaluation.
Erhan Mergen, professor of decision sciences,presented a paper entitled “Modeling in Statistical Process Control,” at CMA2001 (Characterizations, Modeling andApplications), an international congressheld in Antalya, Turkey, in December. Dr Mergen also published an article,“A Tool to Monitor Processes,” (withD.S. Holmes) – Istatistik, Journal of Turkish Statistical Association, Vol.3,No.1 & 2, 2001, pp.21-28.
8
F A C U L T Y / S T A F F N O T E S
(Continued on page 9)
Victor Perotti, assistant professor of management information systems, PatriciaSorce, associate professor of marketing, and Stanley Widrick, chairperson of theCenter for International Business, published“Online Shopping Behavior: NegativeReinforcement Implications forGovernment Web Sites.” The U.S.Government e-Business Report, Winter, 2001.
David Reid, Benjamin Forman Chair ofInternational Business, published:
Reid, David McHardy, Honored GuestLecture: “Carving a Direction forForeign Firms in China,” South ChinaUniversity of Technology, Guangzhou,PRC, July 24, 2001.
Reid, David McHardy, and John Walsh,“How has Multinational BusinessAdapted to the Regional Complexity ofChina?” presented by John Walsh, FirstEast West Asian Research Centre. ZayedUniversity, Abu Dhabi, UAE. 2001.
Sandra Rothenberg, assistant professor in management, with Fritz Pil and JamesMaxwell. Lean, Green and the Quest for Superior Performance, Journal ofProduction and Operations Management, 10 (3), 2001.
Bill Stevenson, professor of decision sciences,has published the 7th edition of hisOperations Management textbook.
John Tu, assistant professor of managementinformation systems, had an article published in the Journal of StrategicInformation Systems, Vol.10, No. 4,2001. “Information Management (IM)Strategy—The Construct and ItsMeasurement” reports on the develop-ment of a set of operational measuresfor information management strategythat can be used in future empiricalresearch on IS and organizational strategy linkage. In addition, Dr. Tu presented a paper, “MeasuringOrganizational Level IS Usage and ItsImpact on Manufacturing Performance,”at the Seventh Americas Conference on Information Systems last August inBoston. The paper was also published inthe refereed conference proceedings.
Stanley Widrick, chairperson of theCenter for International Business, haspublished:
Widrick, S., E. Mergen & D. Grant“Measuring the Dimensions of Quality in Higher Education.” Accepted for pub-lication in Total Quality Management andscheduled to appear in Vol. 13, No. 1,2002, pp.123-131.
Grant, D, E. Mergen, & S. Widrick“Quality Management in U.S. HigherEducation.” Accepted for publication inTotal Quality Management, 2002.
Stelios Zyglidopoulos, assistant professorof management, published Zyglidopoulos,C. S., 2001. “The Reputational Impact of Accidents,” Business and Society, Vol. 40 (4): 416-441.
Note: To obtain copies of professors’ articles,send your name, home address, and e-mailaddress to the author. College of Business professors may be contacted via the Web atwww.cob.rit.edu/directory/dept.html.
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Since September, COB students and alumni havevolunteered together atnumerous events. On
September 21 and 22 theysold concessions for theHenrietta CommunityTheatre, donating their earn-ings of $280 to the AmericanRed Cross Disaster Fund.Students also raised more than $200 betweenSeptember 11 and 15 in theCOB lobby for this fund.
Student leaders volun-teer on a regular basis atthe Volunteers of AmericaChildren’s Center (VOACC)on Lake Ave. in Rochester.In December they usedtheir own funds, along withdonations from local merchants, tohost a holiday party that includedpiñatas and face painting at the center.
COBRA (COB Recent Alumni)and Lowenthal members joined
forces at Foodlink in December. In a two-hour period, they moved morethan 11,000 pounds of food that willbe used to feed families in theRochester area.
Alumna Courtney Timm ’00 ran in the Dublin (Ireland) Marathon,raising over $4,000 for the DiabetesAssociation.
Kudos to all our alumni volunteers.
COBRA and Lowenthal members at Foodlink.
Business Students and Alumni Join Forces in the Community
FACULTY/STAFF NOTES . . . (Continued from page 8)
Brian Adelstein (’82), wife Jodi, and their four daughters moved into their new home in Orange Village, Ohio, inDecember 2000.
Saleem Ahmad (’00) is a pharmacy graduate intern at Rite-Aid and will soonbe taking his board exams.
Susan Closky (’99) and Mark Roth (CAST ’99) were married October 13 inHarrisburg, Pa. Susan and Mark nowreside near Boston.
Cherlyn Davis (’97) retired from Xerox inDecember 2000 after 35 years and begana new career in personal financial man-agement with MetLife Financial Servicesin Pittsford, NY.
Michael Floeser (’94) is a visiting profes-sor in the information technologydepartment at RIT.
Mark Funderburk (’98) has been pro-moted to client executive at MarketingDrive Worldwide, Wilton, Ct.
Congratulations to Jane (Konvicka)Gorski (’91) and husband, Dave, on thebirth of their son, John William “Jake”Gorski, born October 11, 2001.
Nicole Giannios (’99) is engaged toNolan Geiss. They are planning to wedthis October and will be living inRochester. Both Nicole and Nolan workat Eastman Kodak Company.
Jessica Gugino (’00) was promoted atESPN in Bristol, Ct., to affiliate advertisingsales and new business account represen-tative for the Southeast. This assignmentenables her to visit clients in Virginia, theCarolinas, Georgia, Southern Florida, andthe Caribbean.
Dorothy Humm (’80) was a member ofGovernor Pataki’s Osteoporosis AdvisoryCouncil meeting, December 2001, inAlbany.
Kim Jamison (’98) married her middleschool sweetheart, Bryan Bechard, inSeptember 2000; they reside in Fairport,N.Y. Kim is a customer service representa-tive at Xerox.
Brian Kuzniar (’99) married Colleen Lottlast April and is a project lead forPaychex, Inc., in Rochester.
Lee Michel (’97) was promoted to busi-ness development manager for PinnaclePublications, which produces business-to-business custom magazines for small tomedium size businesses.
Trisha Munger (’98) has recently joinedthe Pepsi-Cola Bottling Group in Somers,N.Y., and obtained her CPA. She now lives in Stamford, Ct.
Nicolás Rubio (’99 & ’01) has been working for Banco del Caribe, a majorVenezuelan financial institution, inCaracas as corporate banking managersince last October. He recently completedhis training and was assigned his first port-folio of corporate clients. He continues to be in touch with the student leadershipof Global Union and plans to start asecond graduate degree this coming fallin Venezuela.
Kellie Runner (’00) is engaged to ErichBecker (KGCOE ’00). The couple plans a June 2003 wedding.
Erin Shawkey (’00) and Daniel C. Thaete(KGCOE ’00) were married last Octoberin Binghamton, N.Y. Erin and Dan nowreside in Philadelphia.
Lynn Siverd (’88), a member of theAlumni Board of Directors, has a new RITrole—this time as a parent. Her daughter
Kathy is a freshman in the fine andapplied arts program; daughter Christineis returning from study in France and willgraduate from Carnegie Mellon in May.“In her spare time” Lynn ran fourmarathons in 2001—Disney/Florida,London, Buffalo, and Corning.
Suzanne Sollecito (’01) is working inresearch at Skidmore College in theMolecular Ecolocy and Ornithology Laband now resides in Saratoga Springs, N.Y.
Michael J. Stanek (’90) has beenappointed CFO of the Northern Group, a$300-million retail apparel chain with 364stores located across Canada. Michael, hiswife Janet, and their three children live inEast Aurora, N.Y.
Matthew Sudol (’01) is working for BBDOin New York City as an assistant accountexecutive on the Charles Schwab account.
Rasheed Sulaiman (’01) transferred fromthe GE Power Systems technical sales lead-ership program (TSLP) in Dubai, UAE, tothe GE Power Systems plant in Schenectady,N.Y., in January as an evaluation, pricing,and analysis specialist.
Sandra Sullivan (’85) sold her business,SLS Advertising, in July 2001 after providing promotional products to theRochester area for 16 years.
Courtney Timms (’00) ran the DublinMarathon in Ireland last October in4:15:17. The marathon is a 26.2-mile race, and Courtney raised $4,200 for theAmerican Diabetes Association.
Meghan Wood (’98) is the internationalaccount marketing manager for Fisher-Price. A Buffalo resident, she was recentlynamed the presidential nominee to RIT’sAlumni Network Board of Directors.
A L U M N I N O T E S
COLLEGE OF BUSINESSALUMNI GOLF TOURNAMENT
Friday, May 17, 2002Eagle Vale Golf Course
Fairport, New YorkMark your calendar and join us as we once again “take to the green.”
www.cob.rit.edu/alumni
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S U N D AY, J A N U A R Y 2 0 StudentsDavid Trombino, Kevin Sheldon, JenniferReginelli, and Kristin Metz, along with alum-nus Josh Creager, warm by the fire during asledding party at Mendon Ponds Park.
Catching the Spirit!Remember January at RIT? It was mostly snow,midterms, and long nights of studying. Not this year!Members of the Class of 2002 Gift Committee and COBStudent ExecBoard turned January 20-26 into a week of networking, learning outside the classroom, and fun.
T H U R S D AY, J A N U A R Y 2 4 Tom Hubbard, presi-dent and CEO, and Howie Jacobson, executive VP and chiefmarketing officer, of High Falls Brewing Company, presented at a special reception for Dean’s List students. Shown here: Tom Hubbard, President Albert Simone, COB Student SenatorKevin Sheldon, Howie Jacobson, and Dean Thomas Hopkins.
R I T C O L L E G E O F B U S I N E S S A N N U A L F U N D
Yes, I am eligible for a matching gift. My matching gift form is ■■■■ enclosed ■■■■ will follow
Please complete name and address information on the reverse side of this form and mail completed form to: Mark Boylan, RIT College of Business, 107 Lomb Memorial Drive,Rochester, NY 14623-5608. Thank you.
DVW02
T U E S D AY,J A N U A R Y 2 2Susie O’Donovan, co-owner of Montana MillsBread, presented onentrepreneurship (fea-tured here with ClassGift co-chair JenniferReginelli).
W E D N E S D AY, J A N U A R Y 2 3 Club Day featured games and raffles in the lobby, highlighted by an hourly pie toss, affectionately known as “Cream theFaculty.” Under the whipped cream is marketing professor,volunteer, and alumnus Kevin Scully ’82.
F R I D AY,J A N U A R Y 2 6The COB AnnualWinter Gala
