PHONECELL SX4e CDMA IXED WIRELESS TERMINAL · SX4e CDMA 800 • SX4e CDMA 1900 2 Technical Manual...

02/13/02 Part Number 56023001

PHONECELL® SX4e CDMAFIXED WIRELESS TERMINAL

800 MHZ CDMAand

1900 MHZ CDMAVOICE COMMUNICATIONCOMPUTER FAX/DATA

ANALOG FAX (OPTIONAL)

TECHNICAL MANUAL

SX4e CDMA 800 • SX4e CDMA 1900 2 Technical Manual

Before installing your Phonecell® SX4e, carefully remove the contents from the shipping carton andcheck for evidence of shipping damage. If damage is found, contact your Authorized TelularDistributor or shipping agent immediately.

SAFE OPERATION INSTRUCTIONSIMPORTANT! Before installing or operating this product, read the SAFETY AND GENERALINFORMATION section of this guide.

•• Install the unit indoors.•• Install the unit on a hard, flat surface for proper ventilation.•• Do not expose the unit to rain or moisture.•• Do not place the unit on or close to sources of heat.

IMPORTANT NOTICESTERMS AND CONDITIONS FOR USE OF PHONECELL® PRODUCTS ("Product")These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of the Product.BY RETAINING AND USING THE PRODUCT AFTER RECEIPT OF IT, YOU AGREE TO THE TERMS AND CONDITIONSINCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW. IFYOU DO NOT AGREE TO THE TERMS AND CONDITIONS, DO NOT USE THE PRODUCT AND IMMEDIATELY RETURNTHE UNUSED PRODUCT FOR A COMPLETE REFUND. You agree to accept sole responsibility for any misuse of the Productby you; and, in addition, any negligent or illegal act or omission of your or your agents, contractors, servants, employees, orother users of the Product so long as the Product was obtained from you, in the use and operation of the Product.

INDEMNIFICATION OF TELULAR CORPORATION ("TELULAR")YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST, INCLUDING REASON-ABLE ATTORNEYS' FEES, AND FROM CLAIMS ARISING OUT OF YOU, YOUR CLIENTS' OR OTHER THIRD PARTIES'USE OR OPERATION OF THE PRODUCT: (i) FOR MISUSE OR IN A MANNER NOT CONTEMPLATED BY YOU ANDTELULAR OR INCONSISTENT WITH THE PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER OR AGAINSTPUBLIC POLICY; (iii) IN A MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL; (iv) IN A MANNER HARMFULOR DANGEROUS TO THIRD PARTIES; (v) FROM CLAIMS BY ANYONE RESPECTING PROBLEMS, ERRORS OR MIS-TAKES OF THE PRODUCT; OR (vi) COMBINATION OF THE PRODUCT WITH MATERIAL, MODIFICATION OF THEPRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT PROVIDED, OR PERMITTED, BY TELULAR INWRITING. THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOP-ERATE, EACH WITH THE OTHER, TO EFFECTUATE THIS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.

PLEASE SEE THE IMPORTANT NOTICES SECTION OF THIS GUIDE FOR IMPORTANTINFORMATION ON USE, WARRANTY AND INDEMNIFICATION

CONTENTS

Telular CorporationCorporate Headquarters

647 North Lakeview ParkwayVernon Hills, Illinois 60061, USA

Technical SupportTel: 847-247-9400 · Fax: 847-247-0021

E-mail: main [email protected] · http://www.telular.com

Power SupplyPhonecell® SX4e CDMA FWT Spike Antenna

Part Number 56023001 ©2002 Telular Corporation, All Rights Reserved


TABLE OF CONTENTSContents ........................................................................................................................2Safe Operation Instructions ........................................................................................2Important Notices ........................................................................................................ 2Installation.................................................................................................................... 4

Antenna Location and Setup......................................................................................4Optional Wall-Mount Instructions ...............................................................................4Connect Your Phonecell to AC Power .......................................................................5Emergency Battery Backup .......................................................................................5Plug in Your Telephone ..............................................................................................5

Phonecell SX4e Operation...........................................................................................6How to Use the LED Status Indicators ......................................................................6How to Place a Call ...................................................................................................6How to Receive a Call ...............................................................................................7How to End a Call ......................................................................................................7The Hookflash Function .............................................................................................7Important Tones and Alerts ........................................................................................7

Supplementary Features (Network Dependent) ........................................................7Call Waiting ................................................................................................................7Three-Way Calling......................................................................................................7Call Forwarding ..........................................................................................................7Caller ID .....................................................................................................................7Voice Mail Service......................................................................................................7

Digital Data Service ......................................................................................................7PC Data Connection ..................................................................................................7Sending Digital Fax....................................................................................................8Receiving Digital Fax .................................................................................................8Sending E-Mail, Browsing the Internet, or Sending Digital Data ...............................8Receiving Digital Data................................................................................................9

Analog (Group 3) Fax Service (Optional) ........................................................................9Plug In A Fax Machine ...............................................................................................9Sending A Fax............................................................................................................9Receiving A Fax .........................................................................................................9

Phonecell SX4e Set-up...............................................................................................10Set-up Mode Overview ............................................................................................10How to Adjust Voice Volume ....................................................................................10How to Change the Lock Code................................................................................10How to Restrict Outgoing Calls................................................................................10How to Set the Alarm ...............................................................................................10How to Disable the Alarm ........................................................................................10How to Set Caller ID Mode ......................................................................................11How to Set 1 Minute Alert Beep...............................................................................11How to Set the Connecting Tone .............................................................................11How to Reset the Terminal .......................................................................................11How to Program Hot Line (Emergency) Settings .....................................................11

Phonecell SX4e Technician Programming ...............................................................11The NAM Menu............................................................................................................12Phonecell SX4e Troubleshooting..............................................................................15General Information and Safety ................................................................................15Warranty ......................................................................................................................17Appendix A: How to Setup PC Serial Ports for PhonecellComputer Digital Fax/Data .....................................................................................19


INSTALLATIONAntenna Location and SetupThe Phonecell SX4e comes with a standard spike antenna (TNC). External options for improved sig-nal strength include magnetic mount (TNC), patch panel (N), or yagi (TNC) - See Figure 1. For opti-mal signal strength, choose an antenna location that is above ground and as close to windows (orexterior walls) as possible - See Figure 2. Cellular signal strength is displayed by the ReceivedSignal Strength Indicator (RSSI) LED on the unit - See the How to Use the LED Status Indicatorssection of this guide.1) Connect the antenna to the side of the terminal - see Figure 1.2) Finger-tighten the antenna; do not over-tighten.

Optional Wall-Mount Instructions1) Mark two hole locations 98.5mm (3-7/8 inches) vertically apart and drill two holes into the wall.2) Install the screws (not supplied) into the wall, leaving a gap (approximately 3 mm (1/8 inch))

between screw head and wall.3) Align the mounting holes with the screws and mount the Phonecell SX4e onto the screws - See

Figures 3 and 4.

Figure 2 – For optimal call clarity, the antenna shouldbe pointed up and the SX4e located close to an exteriorwall or window.

Wall-Mount

Table-Mount

Figure 1 – SX4e antenna options.

Optional Yagi

OptionalMagnetic

Mount

TNC AntennaConnector

OptionalPatch Panel

StandardSpike

98.5m

m (3 7/8

")

Mounting Holes

Figure 3 – SX4e mounting holes. Figure 4 – Mount the SX4e on screws.


Connect Your Phonecell SX4e to AC Power1) Connect the barrel connector of the power supply to the AC power input receptacle of the

Phonecell SX4e - See Figure 5.2) Plug the power supply into the AC socket. 3) Press and hold the power button until the power LED is green - See Figure 5 and Figure 8.4) Check the cellular signal strength and move the unit (or external antenna) until you achieve the

best signal possible - see the Received Signal Strength section of this guide.

Emergency Battery BackupHow to Install the Battery 1) Open the battery cover on the bottom side

of the SX4e - See Figure 6.2) Connect the battery cable to the battery

connector inside the battery compartment.3) Insert the battery pack into the battery

compartment between the hold bars.4) Close the battery cover.

Plug in Your Telephone1) Locate the modular line port on your

telephone and plug in one end of a standard phone cord - See Figure 7.

2) Connect the other end of the phone cord to the telephone port on the side of the SX4e - See Figure 7.

NOTE: The SX4e does not support direct computer modem (data) operation through thephone port or fax port. See the Digital DataService section of this guide for computer digital data operation.

BatteryCoverTabs

Figure 6 – SX4e battery installation.

BatteryCover

BatteryCable

Battery

Figure 7 – Connect SX4e to telephone.

Phone Cord

ToPhonePort

Figure 5 – SX4e AC power input.

AC Power InputPower Button

AC Power

PowerSupply

Barrel Connector


PHONECELL SX4e OPERATIONHow to Use the LED Status Indicators1) Power-on the unit (see the

Connect Your Phonecell to ACPower section of this manual).

2) The LED indicators on the front of the SX4D will turn ON. The following tables describe themodes and operation of the indicators - See Figure 8.

How to Place a Call1) Pick up the handset and listen for a dial tone.2) Dial the phone number.NOTE: If service is not available, a No-Service tone (fast beep) is produced and the ReceivedSignal Strength Indicator LED is off. Hang up and try the call again. If the No-Service tone continuesand the RSSI LED remains off, contact your service provider to verify that cellular service is available.

Battery Status Indicator LEDLED Color LED Activity DescriptionGREEN Continuous Battery is fully charged or supplying powerRED Continuous Battery is being chargedNONE (DARK) Off Battery is not installedYELLOW/RED Blinking Low battery warning

Received Signal Strength Indicator LEDLED Color LED Activity DescriptionGREEN Continuous Best cellular signal strengthYELLOW Continuous Good cellular signal strengthRED Continuous Poor cellular signal strengthNONE (DARK) Off No cellular serviceRED Blinking Incoming Call

AC Power Status Indicator LEDLED Color LED Activity DescriptionGREEN Continuous FWT Power ONGREEN Continuous No FWT Power

Voice Message Status Indicator LEDLED Color LED Activity DescriptionGREEN Continuous You have voice mail. (Contact your service

provider to activate message service)GREEN Continuous Normal operation without any voice mail messages

Figure 8 – SX4e LED Indicators.

Received SignalStrength Indicator(RSSI)

Power LEDBattery LEDMessage LED


How to Receive a CallWhen your telephone rings, pick up the handset and begin talking.NOTE: If you hear an incoming call while picking up the handset, you can receive the call by hangingup (placing the handset on the cradle) immediately. This will cause the phone to start ringing.

How to End a CallHang up the phone (place the handset onto the cradle).

The Hookflash FunctionWhen you initiate the hookflash function, it automatically lets you:• Speed up the connection after you dial a phone number.• Answer an incoming call that occurs when you’re dialing a phone number.• Use special (supplementary) cellular services which may be available in your cellular service area.How to Use the Hookflash FunctionDepending on your phone, there are two ways to initiate the Hookflash function:• Press the dedicated “HOOKFLASH” or “FLASH” key on your telephone.• Press the hang-up or switch-hook mechanism on your phone once quickly (approximately 1/2 second).

Important Tones and AlertsNormal Dial Tone - When cellular service is available, the receiver emits a standard (steady) dial tone.No Service Tone - A fast beeping tone indicates that no cellular service is available.Outgoing Call Restriction - A slower beeping is an indication that calls may be received, but notmade, from this particular phone.Voice Mail Tone - The receiver will emit a tone three times to indicate that voice mail is waiting.

SUPPLEMENTARY FEATURES (NETWORK DEPENDENT)Call WaitingCall Waiting enables you to be alerted to an incoming call while you are already on a call. You havethe option of responding to the second call while putting the first call on hold. You can also disablethe call waiting option during a particular call. Contact your service provider to activate Call Waiting.Three-Way CallingThree-Way Calling enables you to set up a three-way conversation with two other different-num-bered users. Contact your service provider to activate Three-Way Calling.Call ForwardingCall Forwarding enables you to forward all your incoming calls to another phone number, even ifyour telephone is turned off. You can continue to make calls from your telephone when CallForwarding is activated. Contact your service provider to activate Call Forwarding.Caller IDCaller ID notifies you who is calling by displaying the caller's number on the telephone's displaywhen an incoming call comes through with a ring. This feature is available only with a telephone thathas an LCD display on it. Contact your service provider to activate Caller ID.Voice Mail ServiceVoice Mail capability allows the terminal to receive voice mail messages. Contact your serviceprovider to activate Voice Mail Service.DIGITAL DATA SERVICEThe SX4e features a DB-9 digital computer fax/data port for connection to a personal computer (PC)- not supplied. When connected to a PC, the SX4e’s PC interface is capable of sending and receiv-ing digital fax and data transmissions, sending and receiving e-mail communications, and browsingthe Internet. (Data speeds may vary depending upon your cellular network.)PC Data ConnectionA data cable - not included - is required for data transmission. To determine the necessary cable,count the number of PIN connections in the serial port of your PC (see below). If there are 9 PIN con-nections in the PC serial port, a DB-9 (female) to DB-9 (male) cable is required. If there are 25 PINconnections in the PC serial port, a DB-25 (female) to DB-9 (male) cable is required - See Figure 9.NOTE: The SX4e does not support direct computer modem (data) operation through the phone or fax ports.

For specific digital fax/data setup procedures, see Appendix A - How to Setup Your PC SerialPorts for Phonecell Digital Fax/Data.

Sending Digital FaxOnce the SX4e is set up as a Standard 19,200 bps Modem, no special mode setting on the terminalis required to send a digital fax. After the PC fax program (WinFax, Netfax, etc.) is configured toaccess the communications (COM) port where the SX4e is connected, the fax emulator will initiatedialing through this COM port and the SX4e will automatically respond and dial the number.

Receiving Digital FaxOnce the SX4e is set up as a standard 19,200 bps modem, there are two command options forreceiving digital fax by a PC fax program. These options are programmed by going off-hook with aDTMF telephone connected to the SX4e and entering the following commands:1) Press * * 9 4 to set "always on" receive digital fax mode, wait for dial tone, and go on-hook.

This command routes all incoming calls to the DB-9 serial port, not the RJ-11 port, and preparesthe SX4e to receive digital fax signals which are recognized by the PC fax program. When donereceiving digital fax calls in "always on" mode, reset the SX4e to default mode by entering thecommand * * 9 3. All incoming calls are then routed to the RJ-11 port as voice calls.

2) Press * * 9 7 to set "one time" receive digital fax mode, wait for dial tone, and go on-hook.This command routes only the next incoming call to the DB-9 serial port, not the RJ-11 port, andprepares the SX4e to receive digital fax signals which are recognized by the PC fax program.After receiving the next call, the SX4e automatically resets to default mode and incoming callsare routed to the RJ-11 port as voice calls.

Sending E-Mail, Browsing the Internet, or Sending Digital DataOnce the SX4e is set up as a standard 19,200 bps modem, no special mode setting on the terminalis required to send an e-mail, browse the Internet, or send a digital data message (via HyperTerminal,etc.). After the PC is configured to access the communications (COM) port where the SX4e is con-nected, the PC will initiate all dial-up sessions through this COM port and the SX4e will automaticallyrespond and dial the number.


Figure 9 – PC data connection.

To PC Serial Port

DB-25 (female) to DB-9 (male) Cable

DB-9 (female) to DB-9 (male) Cable

DB-9 cable and PC serialport have 9 PIN connections

ORDB-25 cable and PCserial port have 25PIN connections

To DB-9 Data Port on FWT


Receiving Digital DataOnce the SX4e is set up as a Standard 19,200 bps Modem, there are two command options for receivingdigital data through the SX4e. These options are programmed by going off-hook with a DTMF telephoneconnected to the SX4e and entering the following commands:1) Press * * 9 6 to set "always on" receive digital data mode, wait for dial tone, and go on-hook.

This command routes all incoming calls to the DB-9 serial port, not the RJ-11 port, and preparesthe SX4e to receive digital data signals which are recognized by the PC or other data deviceconnected to the terminal. When done receiving digital data calls in "always on" mode, reset theSX4e to default mode by entering the command * * 9 3. All incoming calls are then routed tothe RJ-11 port and received as voice calls.

2) Press * * 9 9 to set "one time" receive digital data mode, wait for dial tone, and go on-hook.This command routes only the next incoming call to the DB-9 serial port, not the RJ-11 port, andprepares the SX4e to receive digital data signals which are recognized by the PC or other datadevice connected to the terminal. After receiving the next call, the SX4e automatically resets todefault mode and incoming calls are routed to the RJ-11 port as voice calls.

NOTE: Regardless of which receive mode the SX4e is in as described in this section, the terminalwill always be able to make an outbound voice call from a telephone connected to the RJ-11 port, orsend a data call from a PC connected to the DB-9 serial port.

ANALOG (GROUP 3) FAX SERVICE - OPTIONALIf your SX4e was ordered with the analog fax option, youmay send and receive faxes with an analog fax machine.Plug In a Fax Machine1) Locate the modular line port of your fax machine

and plug in one end of a standard phone cord- see Figure 10.

2) Connect the other end of the phone cord to the faxport on the side of the SX4e - see Figure 10.

Sending a FaxDual Dialing Method1) Load the document to send into the fax machine.2) Pick up the handset or press the off-hook button

of the fax machine.3) Press: * * 9 1 and wait for dial tone.4) Dial the destination fax number when you hear the

dial tone.Pre-digits Method1) Load the document to send into the fax machine.2) Pick up the handset or press the off-hook button

of the fax machine.3) Press: * 9 9 * <destination fax number>

The SX4e will make the call automatically.Receiving a FaxWith an analog fax machine connected to the SX4e, there are two command options for receivingan incoming fax. These options are programmed by going off-hook with the fax machine or a DTMFtelephone connected to the SX4e and entering the following commands:1) Press * * 9 2 to set "always on" receive analog fax mode, wait for dial tone, and go on-hook.

This command routes all calls to the RJ-11 port and prepares the SX4e to receive analog faxsignals which are recognized by the fax machine connected to the terminal. When done receiv-ing analog fax calls in "always on" mode, reset the SX4e to default mode by entering the com-mand * * 9 3. All incoming calls are then routed to the RJ-11 port and received as voice calls.

2) Press * * 9 5 to set "one time" receive analog fax mode, wait for dial tone, and go on-hook.This command routes the call to the RJ-11 port prepares the SX4e to receive only the next callas analog fax signals which are recognized by the fax machine connected to the terminal. Afterreceiving the next call, the SX4e automatically resets to default mode and incoming calls arerouted to the RJ-11 port as voice calls.

NOTE: Regardless of which receive mode the SX4e is in as described in this section, the terminal willalways be able to make an outbound voice call from a telephone connected to the RJ-11 port, or senda data call from a PC connected to the DB-9 serial port.

Fax Machine

Figure 10 – Analog Fax Connection.

PhoneCord

To FaxPort

PHONECELL SX4e SET-UPPhonecell SX4e Set-up OverviewThe Phonecell SX4e has several options for unique customer or network applications. These optionsare stored in the unit’s non-volatile memory and are retained during power cycling.In the following sections, an <entered value> is comprised of the digits 0 through 9. The digits “*”and “#” are considered invalid when used inside an <entered value> and will cause that commandto be rejected.When you enter the set-up mode, a timer is started. If there are no key entries within any 2-minute period, the SX4e will revert to its normal mode. Going on-hook (hanging up thephone) will exit the set-up mode.Correct entry of the commands below will be confirmed by the return of the programming tone,which signifies that the unit is ready to accept the next entry. Incorrect entry will result in an errorbeep, followed by the return of the unit to standby mode.

How to Adjust Voice VolumeUse the following key sequence to adjust the sound volume of your phone.

Press : * * 5Press: * (volume up) or # (volume down)

NOTE: Sound volume is automatically set after 3 seconds. You will hear a confirmation beep.

How to Change the Lock CodeThe lock code prevents the terminal from being used by unauthorized persons. Use the followingkey sequence to display or change the lock code.

Press: * * 2 # <lock code>If the Code is correct, it sounds a confirmation beep. If the code is incorrect, the terminal returns tostandby mode with an error beep.

Enter: <new lock code>Repeat: <new lock code>

The lock code may be any four digit number. When you enter the new code both entries mustmatch. If they are different, the terminal returns to the standby mode with an error beep. The factorydefault lock code is 0000.

How to Restrict Outgoing CallsUsed when you wish to block outgoing calls from being made, but still wish to receive incoming callsat any time. Use the following key sequence to restrict outgoing calls.

Press: * * 3 # <lock code> *To disable the restriction,

Press: * * 3 # <lock code> #

How to Set the AlarmUse the following key sequence to set the alarm.

Press: * * 6 <alarm time> *How to Disable the AlarmUse the following key sequence to disable the alarm.

Press: * * 6 #


How to Set Caller ID ModeIf the phone connected to the SX4e is caller ID-enabled, you can set the SX4e to display the callernumber or name on the phone. Use the following key sequence to set Caller ID Mode.

Press: * * 7 # <caller ID type> *Press * for a DTMF phone, # for a Bellcore phone and 0 to cancel.

How to Set A 1 Minute Alert BeepA discrete tone may be generated after each minute interval during the call. Use the following keysequence to set the alert beep.

Press: * * 8 <alert beep set/cancel>Press * to set a one minute beep and # to cancel it.

How to Set the Connecting ToneA discrete tone may be generated when a call is connected successfully. Use the following keysequence to set the connecting tone.

Press : * * 1 <connecting tone set/cancel>Press * to set the connecting tone, # to cancel the connecting tone.

How to Reset the Terminal Factory DefaultsUse the following key sequence to reset the the factory defaults.

Press: * * 4 # <lock code> *How to Program Hot Line (Emergency) SettingsYou may preset up to three different emergency numbers. Of these three, one may be enabled asthe “hot line” setting, which will dial automatically two seconds after you pick up the handset withoutdialing.How to Input Emergency Phone NumbersUse the following key sequence to input emergency phone numbers.

Press: * * # 7 6 9 3 # <location> <emergency> # The <location> indicates that the phone number is 1, 2, or 3 of a list of three (maximum), and <emergency> is the actual phone number. How to Designate the Hot Line NumberUse the following key sequence to designate which number is the hot line number.

Press: * * # 7 6 9 3 # 0 <number> # 1, 2, or 3 designates a phone number (from a previously input list) as the hot line number and 0 dis-ables the hot line designation.

PHONECELL SX4e TECHNICIAN PROGRAMMINGTechnician Programming CommandsThe SX4e can be programmed with an ordinary telephone, which is sometimes referred to as aPOTS (Plain Old Telephone Service) phone. Note: Programming mode is not accessible while you’re in a call.The following section shows you how to program the SX4e. In every case, a confirmation tone isheard at the end of each step. An error tone will be heard if the step is incorrectly processed, allow-ing you to try again. When you press a number to select an item, press # to enter it and save thevalue. If you press *, the value will not be saved. When you press # or * after the final value, youwill be retuned to the User Programming Menu. To perform any programming, you must first enterthe Technician Mode.

How to Enter Technician Programming ModeUse the following key sequence to enter Technician Programming Mode.

Press: 47 * 68 # 47 * 869 # A confirmation tone will sound.Press: <security code>

When you enter the six-digit security code (000000), a confirmation tone will be heard. You havesuccessfully entered Technician Programming Mode and you may proceed with any of the followingcommands.



THE GENERAL MENUThe following programming commands are accessed while in the Technician Programming Mode.

How to Choose the Service Option (SO)Use the following key sequence to choose the desired service option. After entering TechnicianProgramming Mode and then the General Menu,

Press: 1 # 3 # <SO>To choose Voice 8K, press 1 #; to choose 8K Enhanced Variable Rate Codec (EVRC), press 2 #;and to choose Voice 13K Codec (Coder-Decoder), press 3 #.

How to Enter the Station Control Mark (SCM)The SCM is an indicator of the service, slotted mode, transmission and power class settings. Usethe following key sequence to enter the station control mark. After entering Technician ProgrammingMode and then the General Menu,

Press: 1 # 4 # <SCM> #Entering anything other than an eight digit number will render your input invalid.

How to Enter a Lock CodeUse the following key sequence to enter a lock code. After entering Technician Programming Modeand then the General Menu,

Press: 1 # 5 # <0000>The four digits in brackets represent any four digit lock code. The default lock code is 0000.How to Change the Slot ModeUse the following key sequence to change the slot mode. After entering Technician ProgrammingMode and then the General Menu,

Press: 1 # 6 # <slot mode>1 # is used to enable Slot Mode, 2 # disables Slot Mode.

How to Set the Slot Cycle Index When the Terminal is in Slot ModeUse the following key sequence to set the slot cycle. After entering Technician Programming Modeand then the General Menu,

Press: 1 # 7 # <slot index>To change this number, you must enter a number between 0 and 7; otherwise the phone will notupdate or change this value.

How to Set the Analog/Digital PreferenceUse the following key sequence to set the analog/digital preference. After entering TechnicianProgramming Mode and then the General Menu,

Press: 1 # 8 # <analog/digital preference>1 # sets digital preference, 2 # sets digital only, 3 # sets analog preference, and 4 # is used for analog only.

THE NAM MENUThe following commands are accessed while in the Technician Programming Mode.How to Enter the Mobile Country Code (MCC)Use the following key sequence to enter the mobile country code. After entering TechnicianProgramming Mode and then the NAM Menu,

Press: 2 # 1 # 1 # <MCC> #You may enter a three digit country code.

How to Enter the Mobile Network Code (MNC)Use the following key sequence to enter the mobile network code. After entering TechnicianProgramming Mode and then the NAM Menu,

Press: 2 # 1 # 2 # <MNC> #You may enter a two digit mobile network code.

How to Enter A Phone NumberUse the following key sequence to enter the unit’s phone number. After entering TechnicianProgramming Mode and then the NAM Menu,

Press: 2 # 1 # 3 # <phone number> #You may enter a ten-digit phone number.

How to Enter the Access Overload Class (ACCOLC) (Access Priority Setting)Use the following key sequence to enter the ACCOLC. After entering Technician Programming Modeand then the NAM Menu,

Press: 2 # 1 # 4 # <ACCOLC> #You may enter a two digit access overload class number between 0 and 15. If any other number isentered, the Phonecell will reject it and return to the previous stored number.

How to Set the Primary Channel (800 MHz only)Use the following key sequence to set the primary channel. After entering Technician ProgrammingMode and then the NAM Menu,

Press: 2 # 1 # 5 # <A/B> <0000> #A/B represents the system chosen and 0000 is a four digit channel number. 1 # represents A, 2 # represents B.

How to Set the Secondary Channel (800 MHz only)Use the following key sequence to set the secondary channel. After entering TechnicianProgramming Mode and then the NAM Menu,

Press: 2 # 1 # 6 # <A/B> <0000> #Choose System A or B and a four digit channel number. 1 # represents A, 2 # represents B.

How to Set the Acquisition SID (System Identification Number) (800 MHz only)The acquisition SID identifies the systems which the phone is enabled to acquire. Five SIDs may beinput, each having a five digit number. The factory programs all SIDs as 00000. Use the followingkey sequence to set the SIDs.

Press: 2 # 1 # 7 # <SID> <00000> #Five SIDs, represented by 1 #, 2 #, etc., and a 5 digit SID may be entered.

How to Input the Lock SID (System Identification Number) (800 MHz only)The Lock SID is the identification of the system whose signal the phone is prohibited from acquiring.Five LOCK SIDs may be input, each having a five digit number. The factory default is 00000 for allSIDs.

Press: 2 # 1 # 8 # <SID> <00000> #Five different SIDs may be entered as 1 #, 2 #, etc., as well as their 5 digit identifier.

How to Enable the Home SIDThis option determines whether or not the phone is allowed to use the Home SID. The factorydefault is YES. Use the following key sequence to set the Home SID.

Press: 2 # 1 # 9 # <Y/N>1 # represents YES, 2 # represents NO.

How to Enable the Foreign SID This option determines whether or not the phone is allowed to use a foreign system. Use the following key sequence to set the foreign SID.


How to Enable the Foreign NID This option enables or disables a foreign NID. Use the following key sequence to set or cancel theforeign NID.



How to Enter the Home SID NumberUse the following key sequence to enter the home SID number. After entering TechnicianProgramming Mode and then the NAM Menu,

Press: 2 # 1 # 1 2 # <00000> #The brackets indicate that you may enter a five-digit Home SID number . If more than 5 numbersare entered, the Phonecell will reject it and return to the previously stored number.

How to Enter the Home Network Identification (NID) NumberUse the following key sequence to enter the home NID. After entering Technician ProgrammingMode and then the NAM Menu,

Press: 2 # 1 # 1 3 # <00000> #The brackets indicate that you may enter a five-digit Home NID number . If more than 5 numbersare entered, the Phonecell will reject it and return to the previous stored number.

How to Enable the Preferred CDMA System (800 MHz unit only)Use the following key sequence to enable the preferred CDMA system. After entering TechnicianProgramming Mode and then the General Menu,

Press: 2 # 1 # 1 4 # <CDMA pref> #The following table describes the relationship between the system order digits and the CDMAsystem assignment.

System Order Digits CDMA System1 System A Preferred2 System A Only3 System B Preferred4 System B Only5 Home System Only


PHONECELL SX4E TROUBLESHOOTING

Telephone Service is Not WorkingIf the telephone service is not working, first check the operation of the telephone equipment andwiring connected to your Phonecell. Test the equipment on a different service or piece of equipmentto ensure proper operation, or connect a known good telephone device to the phone port on thePhonecell unit. This will verify the condition of the telephone equipment and the internal wiring of thetelephone service to ensure that it’s working properly. If the telephone system or wiring is not work-ing properly, replace or repair the equipment as required. Otherwise, contact your cellular provideror your authorized Telular distributor.Unable to Receive Incoming CallsIf more than one telephone or telephone device is connected to your Phonecell, make sure that alldevices are “on-hook” (hung up). If one extension is “off-hook” (off its cradle), none of the exten-sions on your phone line will ring when an incoming call occurs.Moisture or Ventilation ProblemsVisually inspect your Phonecell’s unit enclosure. Moisture can damage the equipment. Ventilation isalso very important. If there are moisture or ventilation problems, move your Phonecell to correct asnecessary. See the Temperature Environment section of this manual.

No PowerThe power LED lamp on the front of your Phonecell SX4e indicates the unit’s power condition. If theLED is GREEN, your Phonecell is receiving power. If the power cord is connected and the LEDlamp is not lit, the Phonecell is not receiving power. Verify that the AC power source and its corre-sponding circuit breaker are functioning properly. Battery Backup FailureIf you’re using the battery, the unit must be connected to AC power for at least 15 hours to fullycharge the battery before it will provide back-up power to your Phonecell. Verify that the battery hasbeen charged for at least 15 hours and that the power source and its corresponding circuit breakerare functioning properly. Then, examine the battery for physical damage and corrosion. Replace thebattery if necessary.

GENERAL INFORMATION AND SAFETYYour Phonecell SX4e Fixed Wireless Terminal (FWT) functions as both a radio transmitter andreceiver. When it is ON, the FWT receives and sends out radio frequency (RF) energy. The CDMA800 unit operates in the frequency range between 824 and 894 MHz, and the CDMA 1900 between1850 MHz and 1990 MHz. Both employ commonly used phase/frequency modulation techniques.When you use your Phonecell SX4e, the cellular system handling your call controls the power levelat which your unit transmits. Nominal power output is 230 mW.Exposure to RF (Radio Frequency) EnergyIn 1991, the Institute of Electrical and Electronics Engineers (IEEE), and in 1992, the AmericanNational Standards Institute (ANSI), updated the 1982 ANSI Standard for safety levels with respectto human exposure to RF energy. After reviewing the available body of research, more than 120 sci-entists, engineers and physicians from universities, government health agencies and industry devel-oped this updated Standard. In March, 1993, the U.S. Federal Communications Commission (FCC)proposed the adoption of this updated Standard.The design of your Telular Phonecell SX4e complies with this updated Standard. Of course, if youwant to limit RF exposure even further than the updated ANSI Standard, you may choose to controlthe duration of your calls and operate your phone in the most power-efficient manner.


WARNING!Your Phonecell must be placed or mounted on a flat surface to allow properventilation. Do not block the air vents or the space beneath your Phonecell asthis could cause the unit to overheat and fail.!

WARNING!Only Authorized Service Personnel should remove the cover of yourPhonecell. For further assistance, contact your Authorized TelularRepresentative. Please have your unit’s model and serial number ready.

!

Safe Operation RequirementDo not operate your Phonecell SX4e when any person is within 1 inch (2,5 cm) of the antenna.Temperature EnvironmentOperating Temperature: From -20°C to +60°C ; Up to 95% relative humidity (non-condensing).Storage Temperature: From -25°C to +75°C; Up to 95% relative humidity (non-condensing).Antenna Care and ReplacementDo not use the Phonecell SX4e with a damaged antenna. If a damaged antenna comes into contactwith the skin, a minor burn may result. Have your antenna replaced by a qualified technician imme-diately. Use only a manufacturer-approved antenna. Unauthorized antennas, modifications, orattachments could damage the Phonecell SX4e.DrivingCheck the laws and regulations on the use of cellular products in the areas where you drive. Somejurisdictions prohibit your using a cellular device while driving a vehicle. Even if your jurisdictiondoes not have such a law, we strongly suggest that, for safety reasons, the driver use extreme cau-tion when operating the cellular device while the vehicle is in motion. Always obey the law.Exposure to electronic DevicesMost modern electronic equipment is shielded from RF energy. However, RF energy from cellulardevices may affect inadequately shielded electronic equipment.RF energy may affect improperly installed or inadequately shielded electronic operating and enter-tainment systems in motor vehicles. Check with the manufacturer or its representative to determineif these systems are adequately shielded from external RF energy. You should also check with themanufacturer of any equipment that has been added to your vehicle.Consult the manufacturer of any personal medical devices (such as pacemakers, hearing aids, etc.)to determine if they are adequately shielded from external RF energy.Turn your Phonecell SX4e OFF in health care facilities when any regulations posted in the areasinstruct you to do so. Hospitals or health care facilities may be using equipment that could be sensi-tive to external RF energy.AircraftTurn OFF your Phonecell SX4e before boarding any aircraft.• Use it on the ground only with crew permission.• Do not use it in the air.To prevent possible interference with aircraft systems, U.S. Federal Aviation Administration (FAA)regulations require you to have permission from a crew member to use your cellular phone (or anyother cellular product) while the plane is on the ground. To prevent interference with aircraft sys-tems, FCC regulations prohibit using your cellular device while the plane is in the air.ChildrenDo not allow children to play with your Phonecell SX4e to prevent damage to the unit.Blasting AreasConstruction crews often use remote control RF devices to set off explosives. Therefore, to avoidinterfering with blasting operations, turn your Phonecell SX4e OFF when in a "blasting area" or inareas posted: "Turn off two-way radio."Potentially Explosive AtmospheresTurn your Phonecell OFF when in any area with a potentially explosive atmosphere. It is rare, butyour Phonecell or its accessories could generate sparks. Sparks in such areas could cause anexplosion or fire resulting in bodily injury or even death.Areas with a potentially explosive atmosphere are often, but not always, clearly marked. Theyinclude fueling areas such as gas stations; below deck on boats; fuel or chemical transfer or storagefacilities; areas where the air contains chemicals or particles, such as grain, dust, or metal powders;and any other area where you would normally be advised to turn off your vehicle engine.Do not transport or store flammable gas, liquid or explosives in the area of your Phonecell or acces-sories.Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the NationalFire Protection Standard (FPA-58). For a copy of this standard, contact the National Fire ProtectionAssociation, One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division.


FCC Part 15 Class B ComplianceThis Phonecell SX4e model has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable pro-tection against harmful interference in a residential installation. This equipment generates, uses andcan radiate radio frequency energy and, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications. However, there is no guarantee that inter-ference will not occur in a particular installation. If this equipment does cause harmful interference toradio or television reception, which can be determined by turning the equipment OFF and ON, theuser is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the antenna.• Increase the separation between the equipment and the terminal.• Connect the equipment into an outlet on a circuit different from that to which the terminal is

connected.• Consult your Authorized Telular Distributor or an experienced radio/TV technician for help.

IMPORTANT NOTICES - CONTINUEDWARRANTYI. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:TELULAR CORPORATION ('Telular") warrants to a distributor Buyer, or to a customer only if the customer is a Buyer direct-ly from Telular, that the Products (including accessories) shall comply with the applicable Specifications and shall be freefrom defects in material and workmanship under normal use and service for a period of fifteen (15) months from date ofshipment from Telular. Telular, at its option, shall at no charge either repair, replace or refund the purchase price of theProduct during the warranty period, provided it is returned by Buyer in accordance with the terms of this warranty to theTelular designated repair center. Repair or replacement, at Telular's option, may include the replacement of parts, boards orProducts with functionally equivalent reconditioned items. Repaired and replacement items are warranted for the balance ofthe original warranty period. All replaced items shall become the property of Telular. SUCH ACTION ON THE PART OFTELULAR SHALL BE THE FULL EXTENT OF TELULAR'S LIABILITY HEREUNDER, AND BUYERS EXCLUSIVE REM-EDY. Buyer shall be responsible for all costs and expenses incurred by Buyer including without limitation any handling, laboror transportation charges. OTHER THAN AFORESAID, THIS EXPRESS WARRANTY IS EXTENDED BY TELULAR TOBUYER ONLY AND NOT TO BUYER'S CUSTOMERS OR USERS OF BUYER'S PRODUCTS.II. HOW TO OBTAIN WARRANTY SERVICEProduct covered under this warranty shall only be accepted from and returned to Buyer's designated repair center. Buyer'sdealers, distributors, agents, and end users cannot submit items to Telular under this warranty. To receive warranty servicean RMA number must first be obtained from Telular Technical Support. The defective or non-compliant Product should besent by Buyer freight pre-paid to: Telular Corporation, 647 North Lakeview Parkway, Vernon Hills, IL 60061, USA or otherdesignated location. The product must be packaged in the original carton and packing material or an equivalent packageand must have the assigned RMA number clearly marked on the carton. Returned Product received without an RMA num-ber will be returned to the sender.III. WARRANTY CONDITIONS:This is the complete warranty for the Products manufactured by Telular and sold to Buyer. Telular assumes no obligation orliability for additions or modifications to this warranty unless made in writing and signed by an officer of Telular. Unless madein separate written agreement between Telular and Buyer, Telular does not warrant the installation, field maintenance or serv-ice of the Products or parts.TELULAR CANNOT BE RESPONSIBLE IN ANY WAY FOR ANY ANCILLARY EQUIPMENTNOT FURNISHED BY TELULAR WHICH IS ATTACHED TO OR USED IN CONNECTION WITH THE PRODUCTS ORFOR OPERATION OF THE PRODUCTS WITH ANY ANCILLARY EQUIPMENT AND ALL SUCH EQUIPMENT ISEXPRESSLY EXCLUDED FROM THIS WARRANTY. FURTHERMORE, TELULAR CANNOT BE RESPONSIBLE FORANY DAMAGE TO THE PRODUCTS RESULTING FROM THE USE OF ANCILLARY EQUIPMENT NOT FURNISHED BYTELULAR FOR USE WITH THE PRODUCTS.WHEN THE PRODUCT IS USED IN CONJUNCTION WITH ANCILLARY OR PERIPHERAL EQUIPMENT NOT MANU-FACTURED BY TELULAR, TELULAR DOES NOT WARRANT THE OPERATION OF THE PRODUCT/PERIPHERALCOMBINATION, AND TELULAR SHALL HONOR NO WARRANTY CLAIM WHERE THE PRODUCT IS USED IN SUCHA COMBINATION AND IT IS DETERMINED BY TELULAR THAT THERE IS NO FAULT WITH THE PRODUCT. TELU-LAR DISCLAIMS LIABILITY FOR RANGE, COVERAGE, AVAILABILITY, OR OPERATION OF THE CELLULAR SYS-TEM WHICH IS PROVIDED BY THE CARRIER.


IV. WHAT THIS WARRANTY DOES NOT COVER:(a) Subsequent upgrades and enhancements to the Product. (b) Defects, non-compliance or damage resulting from use ofthe Product in other than its normal and customary manner or environment. (c) Defects, noncompliance or damage from mis-use, lightening, accident or neglect. (d) Defects, noncompliance or damage from improper testing, operation, maintenance,installation, adjustment, or any alteration or modification of any kind. (e) Product disassembled or repaired in such a man-ner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim. (f) Productwhich has had the serial number removed or made illegible. (g) Defects, non-compliance or damage due to spills of food orliquid. (h) All plastic surfaces and all other externally exposed parts that are scratched or damaged due to customer normaluse. (i) Costs and expenses, including without limitation handling, labor and transportation, incurred in returning Product forwarranty service to Telular's Repair Center. (j) Repair, programming or servicing by someone other than Telular.V. GENERAL PROVISIONS:THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS OR STATUTORY WARRANTIES. IMPLIED WAR-RANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE, INFRINGEMENT, DELIVERY, NEGLIGENCE AND PERSONAL INJURY, ARE DIS-CLAIMED. FURTHER, AS THE CELLULAR CARRIER IS NOT CONTROLLED BY TELULAR, NO WARRANTY IS MADEAS TO COVERAGE, AVAILABILITY OR GRADE OF SERVICE PROVIDED BY THE CELLULAR CARRIER. IN NOEVENT SHALL TELULAR BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT,FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OROTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USESUCH PRODUCT TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. SOME JURISDICTIONS DO NOTALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ONHOW LONG AN IMPLIED WARRANTY LASTS.VI. SOFTWARE PROVISIONS:Laws in the United States and other countries preserve for Telular certain exclusive rights for copyrighted Telular softwaresuch as the exclusive rights to reproduce in copies and distribute copies of such Telular software. Telular software may becopied into, used in and redistributed with only the Product associated with such Telular software. No other use, includingwithout limitation, disassembly of such Telular software or exercise of exclusive rights in such Telular software is permittedand Telular reserves all rights not expressly granted in this Limited Commercial Warranty.

Patents: Telular Corporation products are protected and manufactured under one ormore of the following U.S. patents and related international patents andpatents pending relating thereto: 4,658,096; 4,737,975; 4,775,997;4,868,519; 4,922,517; 5,134,651; 5,361,297; 5,469,494; 5,046,085;5,715,296.

Trademarks: Telular Corporation owns the following registered trademarks: TELULARand design, TELULAR, CELJACK, MAXJACK, TELCEL, HEXAGONLOGO, PHONECELL, CELSERV, TELGUARD, CPX, and AXCELL.


APPENDIX A: HOW TO SETUP PC SERIAL PORTS FOR PHONECELL DIGITAL FAX/DATARequirements· CDMA account with your network service provider including a Data/Fax facility.· PC/Laptop/ Notebook with Com Port.· Windows 95/98NOTE: When all of the above have been satisfied, you may proceed.Modem Setup1) Power on your PC/laptop and start Windows 95/98.2) Using the PC pointing device, press the "START" button, select "SETTINGS" and

then "CONTROL PANEL". Once the Control Panel window appears double clickthe MODEMS icon button. The modem properties window will appear.

NOTE: A data card modem device may appear in the list of installed modems.3) Click the ADD button to install a new modem device for the phonecell.


4) The install new modem window may appear asking for the type of modem to install. Click on"Other" followed by clicking the NEXT button. If this window does not appear, go to Step 5.

5) The install new modem window will appear. Then, click on the "Don't detect my modem option"followed by clicking the NEXT button.


6) The install new modem will update again to select the manufacturer and modem model. Click on"Standard Modem Types" from the manufactures list followed by "Standard 19200 bps Modem"from the model list. Then click on the NEXT button.

7) The install new modem will update to select the com port. Click on the available serial port andthen click on the "Next" button. Windows 95 will create a modem configuration file for the phone-cell. This may take several minutes.


8) The Install New Modem window will update again. Click on Finish to proceed.

9) The Modems Properties window should appear. Click on the Properties button.


10) The Standard 19200 bps Modem Properties window will open in the General tab. Set as shownwith the com port you have selected.

11) Then click on the Connection tab. Set as shown below.


12) Click on the Advanced button. Set as shown. 13) Click on OK and Close to back out of each window. Your modem is now set up.


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