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PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah”...

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elcome PI1M Best Practices PI1M Forum 2015 22 October 2015 Seremban
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Page 1: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

elcome

PI1M Best PracticesPI1M Forum 2015

22 October 2015

Seremban

Page 2: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

PI1M is a “BUSINESS”…built on the efforts of 3 main parties – Digi, CCSMB, PI1M Managers

A lot has been done ….

World Wide English

• PI1M deliverables as part of the Management KPIs

• Provide access to Biz Partners & Content

Digi

• Develop Managers

• Collaborate with Biz Partners

CCSMB• Reaching out to

communities

• Be the Agent of Change for ICT development

Managers

Page 3: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

Our PI1Ms have been enhanced…to become an AGENT OF CHANGE

=

Previously…

A perception of “just

another internet café” …

NOW…

An Agent of Change to help

transform the community…

Pusat PencetusKreativiti & Inovasi

(Creativity/ Innovation Centre)

Pusat e-Keusahawanan

(e-Business Centre

Pusat Komuniti & Advokasi

(Community & Advocacy

Engagements Centre)

Pusat e-Pembelaj

aran

(e-Learning Centre)

Ejen Perubah

(Agent of

Change)

Page 4: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

PI1M BEST PRACTICE #1 …is about REACHING OUT and ENGAGING THE COMMUNITIES

Kelas LetsHop/ Sesame Street/ WWEnglish

Kelas ICT – Picture editing &

pembangunan aplikasi telefon pintar

Kelas Klik Dengan Bijak

Kelas Usahawan

Kelas e-zakat

Kuiz Pusat Internet

Sambutan Hari Malaysia

Pertandingan mengedit gambar

Gotong royong

Perasmian PI1M

Through various activities…

“Jelajah Sekolah”

“Jelajah Agensi Kerajaan”

“Jelajah Usahawan/ SME”

Kerjasama dengan Malaysian

ICT Volunteer (MIV)

JELAJAH (REACHING OUT)Pusat PencetusKreativiti & Inovasi

(Creativity/ Innovation Centre)

Pusat e-Keusahawanan

(e-Business Centre

Pusat Komuniti & Advokasi

(Community & Advocacy

Engagements Centre)

Pusat e-Pembelaj

aran

(e-Learning Centre)

Ejen Perubah

(Agent of

Change)

Page 5: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

PI1M BEST PRACTICE #2…always INNOVATING to attract participations

Mo

vie

Ed

iting

& M

IT A

pp

1

Ke

nd

uri

Cooking Competition

2

Co

lou

ring

Fu

n G

am

es

Qu

izzes

3

Page 6: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

PI1M BEST PRACTICE #3 …towards CAPACITY BUILDING/ COMMUNITY UPSKILLING…1/3

• Digi-own initiative, a collaboration with

established partners e.g. Google, Zalora, Pos

Msia, The Star & MMSC Ventures

• A 3-full-day programme

• #1: Mar 2015 @ Digi HQ, KL

• #2: 26-28 Oct 2015 @Primula Hotel,

Terengganu

Entrepreneurial Class

Page 7: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

PI1M BEST PRACTICE #3 …towards CAPACITY BUILDING/ COMMUNITY UPSKILLING…2/3

ICT Class

Page 8: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

PI1M BEST PRACTICE #3 …towards CAPACITY BUILDING/ COMMUNITY UPSKILLING…3/3

English & KDB Classes

Page 9: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

PI1M BEST PRACTICE #4…thinking of greater benefits for SUSTAINABILITY

Phase 1

Touch point for Digi services

• Postpaid registration

• Prepaid starter packs

• Airtime reload

• Payment & enquiries

• Value-added services e.g. Credit transfer

Retail center for Communication and ICT products

• Retail outlet for affordable product brands

• Product range PC, laptop, tablet, smart phone, accessories

• Registration and distribution of subsidized devices and netbooks

• Repair and warranty services

One stop centre for services

• MYEG services (Road tax/ insurance renewal)

• BSN agent (banking, utilities payment)

• E-ticketing agent

Phase 2

Phase 3

Retail Opportunities …

Page 10: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

PI1M BEST PRACTICE #5…consistently DRIVEN to achieve results

Traning Class

Participants: 44 persons

Hours: 16 hours/ month

Entrepreneurship Training

Participants: 5 persons

Hours: 8 hours/ month

Monthly Event

One event per month

Membership

50%, within 10km radius

Success Story (Quarterly)

Min 2 persons/ businesses

Appointment/ Renewal/

Termination of PI1M Managers

Training & Upskilling

Prelim Performance Assessment

On-the-job Coaching

Performance Assessment

Clear KPIs … …consistent Monitoring

Page 11: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

OUR SUCCESS STORIES …transforming PI1M into ONE-Stop-Centre (OSC)

ONE Stop Center Service at PI1M

Services: BSN Agent provides

services such as cash withdrawals,

saving deposits and Premium Saving

Certificates

Kg. Teriang Besar ,

Mersing

Kg. Sg. Rambai,

Melaka

ONE Stop Center Service at PI1M

Services: Post office / bill payment

center, large-scale printing services &

computer repairs

Kg. Kelebang

Besar, Melaka

ONE Stop Center Service at PI1M

Products: Digital product business

(eBook, audio, video, software)

Page 12: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

OUR SUCCESS STORIES …transforming traditional businesses into ONLINE businesses

Kg. Duyung,

Melaka

Encik Aznawe Abdul

With PI1M , he has created a

“Kedai Basikal” Facebook

page and now he has a new

means of selling bicycles and

motorcycles

FACEBOOK: Bicycle Shop,

Melaka

ONLINE Portal: Kueh

Bakar Traditional

Puan Normah Mad Isa

With PI1M , she has expanded

her kueh bakar to meet with

demand market outside of

kampung Duyung.

ONLINE Portal: Handmade

Scarf ‘Tudung’

Puan Noor Fazlenda Binti

Abdullah

With PI1M , she is able to sell

and received orders for her

tudungs online

Kg. Ubai, Pekan

Pahang

Traditional OPOR

spice ONLINE Portal

Haji Ghazali

With PI1M , he is able to

sell and receive new

orders for his OPOR

spices/ ubaisaji online

from outside his home

Pahang state

Puan Maszni Abdul Aziz

She is able to extend her online

presence to market kasut

manik/ beaded shoes through

Zalora platform under the PI1M

initiatives

FACEBOOK/ BLOG: Sparkle

Beads, Melaka

Winner of the success

stories 2015

Page 13: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

LET’SINSPIRE

TRANSFORMING PI1M …towards MAKING AN IMPACT

He says: “We want the centre to be more than just a cyber cafe. We started offering fast connectivity to under-served areas for the underprivileged but the concept has evolved and it now offers more activities to serve people of all ages, including budding entrepreneurs.” He describes an ideal centre as an agent of change in the community it serves, from offering courses to becoming the focal driver of the community’s progress. “Today each centre is designed to be an information repository where success stories and expertise honed by members of the community are documented and highlighted to the world,” he says. “We also want the centres to be a hub for innovation, connectivity and network, entrepreneurship and e-commerce as well as a place for lifelong learning.”

Read More : http://www.nst.com.my/news/2015/10/village-connection

PI1M KG. GONG CHENGAL, 7 Oct 2015, “The Village

Connection”

Page 14: PI1M Best Practicesusp.skmm.gov.my/uspskmmgovmy/media/General/4-Telecentre...“Jelajah Sekolah” “Jelajah Agensi Kerajaan” “Jelajah Usahawan/ SME” Kerjasama dengan Malaysian

THANK YOU


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