Placement PresentationMy Year in Industry…

Overview of Experian Data Quality

EDQ

Barclays, O2, IBM,

Vodafone & Department of Health.

FTSE 100

“Experian is the leading global information services company, providing data and analytical tools to clients around the world.”

“Validation, Matching, Enrichment and Profiling of Data.” (Address, Mobile & Email).

Formerly QAS. Acquired by Experian Group in 2004.

Overview of my Role

Finance Executive

Process Orders on a monthly basis.

Close PeriodReturn Royalty to suppliers on a monthly basis.

Other Ad-Hoc tasks and projects.

Key Events

• 30th June 2014 – First Day• October 2014 – X88 Acquired• 12th January 2015 – Salesforce/RPM goes

Live • April 2015 – Royal Mail Price Changes take

effect.• 29th June 2015 – My replacement starts• 31st July 2015 – Last Day

• Salesforce – Migrated to new CRM in January

• X88 Acquisition• Royalty Licencing Changes– Royal Mail - £8M+ Cost per year

Challenges the Business faced

• New Managing Director

Salesforce

• Royalty • Credits • Data Quality• Reporting • Processes

Issues • Manual Reconciliation• Build/Test new Process.• Manual Amendments/Cases• Custom Reports • Share Guidance

How did I help?

X88

• Software Company - Competitor• X88 Pandora – Now Experian

Pandora is a Data Quality Tool

Overview

Challenges How did I help?• Integration Issues• Legal Issues

• Assisted Business Partner

• Responsible for X88 Orders/Invoices

PAF Changes

• Royal Mail changes Price Structure at the start of FY16.

• Public Sector Licence • Standard Pricing block changes

Overview

Challenges How did I help?• Revenue Issues• Risk to the business• Need to ensure control• Individuals need to know

how it will effect them.

• Royalty Calculators• Royalty Training • Updated Guides • Assisted foreign

territories.

Challenges that I faced • Salesforce – Integration Issues• X88 Acquisition • PAF Changes• Royal Mail Royalty Return • Royalties• Foreign Recharges• Rebuilding of the QMR • Credit Control Cover • Changes of Line Manager

Important Achievements

• Changing of Credit Process • Royalty Improvements• Production of Royalty Guide/Calculators• Improved certain processes • Successful cover of Credit Control

Awards

• Experian Marketing Forward Award Winner • COPs Hero of the Month Winner • EDQ Hero Nomination • FAN Nominations • 3x Champagne Nomination Winner

Overall Contribution • Assisted in the effective implementation of

Salesforce/RPM – Looking at the Billing Process, Royalties and Credit Notes.

• Improved processes in my role where possible to improve efficiency and accuracy, therefore minimising risk to the business.

• Successfully assisted in Royal Mail PAF licencing changes ensuring business risk was kept to a minimum.

Feedback I have received • Worked Tirelessly• Added Value• Extra Hours when needed • Great Care in his work• Ensure Processes and Controls are adhered• Reduced Risk

Business Awareness • Seen various different areas of the business. • I visited offices in Central London and

Nottingham. • Took part in Corporate Social Responsibility

Schemes (In Nottingham and London).• Worked closely with foreign territory teams.• Wider understanding of how a business

operates and business terms.

Skills that I have developed• Excel• Communication • Presenting/Chairing Meetings• Overall Business Knowledge• Working in a Team • Sharing Knowledge • Time Management• Networking• Researching

Positives of employment

• Sense of Responsibility • Great Team • Opportunity to Shine• Monthly Income • Regular feedback on performance• Networking• Exposure to different areas/situations• “Friday Feeling”

Negatives of employment

• Early Starts (When compared to University!)• Daily Commute • Lack of free time during the week

Things to take into Final Year• Working hard attitude. • Better knowledge of business terms and

concepts. • Have worked extensively using Debits/Credit,

looking at P&L’s and Balance Sheets. Have also worked with the FPAC Team.

• Presenting, Communicating & Time Management Skills that I picked up participating in Training Workshops.

• Excel Skills.

What has the Placement given me?

• I have been able to put what I have learnt in University to practical use.

• Understanding of how a business works and a broader business knowledge.

• Opportunity to attend numerous training days/workshops to help my development.

• Helped me to make my mind up over my future career choices.

• Allowed me to add to my network.

What Still needs Developing?• Look more at the Accounting/Reporting side

of the Finance Team.• Sharing my knowledge - How I share my

knowledge and “train” others. • Update my LinkedIn Profile.

Events throughout my 13 Months

• Summer BBQ • Sales vs Techies Football Match • EMS Conference at Emirates Stadium • Halloween/Xmas Parties/Socials• Volunteering Days

Any Questions?

Feedback for my work on Salesforce“Liam has worked tirelessly to ensure the smooth transition of EDQ UK billings process during the Salesforce migration. He has added a huge amount of value to the migration process spotting a number of complex issues in the billing process and working with colleagues in other departments to correct the problems identified. He put in the extra hours when needed and has taken great care when it comes to reconciling royalties and revenue, which in turn is helping us streamline the relevant Salesforce reports.”

• “Liam has ensured our controls and processes have been adhered to during the Royal Mail pricing update, supporting areas of the business, aiming for perfection and reducing the risk of error internally and customer facing. He worked as part of the ‘successful’ Royal Mail PAF licencing (changes) project team to update training documents and calculators which are accurate easy to use. Great job Liam!”

Feedback for my work on PAF Changes