- Post-Discharge Services For Isolated Seniors and Immigrants with Complex Needs Language and culturally appropriate services in collaboration with Health Equity & Inclusion CONTACT INFORMATION 3363 Bloor Street West Etobicoke, ON M8X 1G2 For more information about our post-discharge program, Contact Marycarmen Phone 416-233-0055 ext. 1245 Fax 416-233-5141 For information about our other services, call 416-233-0055 or visit www.polycultural.org Project is funded by Polycultural Immigrant & Community Services has been working for over 40 years to promote a healthy, vibrant GTA by offering a broad range of inclusive, community-led support programs. Pilot project implemented between April 1, 2016 and March 31, 2017
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Post-Discharge Services
For Isolated Seniors and Immigrants with Complex Needs
Language and culturally appropriate
services in collaboration with
Health Equity & Inclusion
CONTACT INFORMATION3363 Bloor Street WestEtobicoke, ON M8X 1G2
For more information about our post-discharge program,Contact MarycarmenPhone 416-233-0055 ext. 1245Fax 416-233-5141
For information about our other services, call 416-233-0055 orvisit www.polycultural.org
Project is funded by
PolyculturalImmigrant & Community Services has been working
for over 40 years topromote a healthy, vibrant GTA by offering a broad
range of inclusive,community-led support
programs.
Pilot project implemented betweenApril 1, 2016 and March 31, 2017
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Our Post-Discharge Services aim to provide the following supports:
• Security reassurance checks• Friendly visiting• Connecting to community resources for patients discharged from Etobicoke General Hospital
Visits are arranged for home- bound clients at their homes, hospital or nursing homes for a three-month period after the referral.
If you are interested in receiving friendly visits, you can arrange that during a reassurance call and schedule a preferred time between 9:00 a.m. and 9:00 p.m.
ABOUT THE PROJECTIf you are eligible for this program and are interested in participating, please contact Etobicoke General staff prior to discharge for a referral.
With your consent, your contact information will be shared with project staff within 24 hours of discharge.
REFERRAL FRIENDLY VISITING
Referrals to community programs and services will be based on your identified needs and situation.
You will be connected to communityresources including: family physicianscommunity health centres, dayprograms, housing supports, ethnicprograms, financial assistance and more.
CONNECTING TOCOMMUNITY RESOURCESYou will receive your first phone
call within 48 hours of referral. The purpose of the call is for program staff to:• Check on your health and security• Assess your needs• Discuss services and• Create a tailored service plan
Regular follow-up calls will be conducted subsequently.
SECURITY REASSURANCE CHECKSPatients of the Etobicoke General who are either senior or immigrantand:
• are lacking support• are isolated• have complex needs• have language or cultural barriers• are uninsured• need assistance with accessing community resources
