PostEurop 2013 Association's Business Plan-.pdf

E PE 2012-PA/Doha/Document 5

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ASSOCIATION’S BUSINESS PLAN 2013


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Draft 2013 Association’s Business Plan

1. European Union Affairs Committee (EAC) ................................................................................. 5

2. UPU and Restricted Unions Affairs Committee (UAC) ............................................................... 9

3. Operational Activities Circle (OAC) ......................................................................................... 11

4. Market Activities Circle (MAC) .................................................................................................. 14

5. Corporate Social Responsibility Activities Circle (CSR-C) ....................................................... 17

6. Best Practice – Wider Europe Transversal (BP-WE) ................................................................... 19

7. Security and Customs Transversal (SCT) ................................................................................. 22

Botond Szebeny

Secretary General


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1. Introduction to the Business Plan

The 2013 Association’s Business Plan is based on the new PostEurop strategy as approved in

April 2012 in Belgrade. The cornerstones of the new Strategy which lay the foundation for the

Business Plan are described in points 1.1 (Vision), 1.2 (Mission), as well as in point 2

(Organisation).

1.1 Vision

PostEurop is the link to postal expertise.

As a member driven association, through interaction and co-operation, PostEurop supports its

Members throughout the evolving market and promotes their interests to relevant stakeholders.

1.2 Mission

PostEurop brings added-value to its Members by functioning as a platform for cooperation,

communication, innovation and providing solutions matching its tasks and priorities.

It provides Members with interconnectivity, common development initiatives, sharing of best

practices as well as facilitation and customised support upon request, taking into account the

ultimate customer’s perspective and sustainable development aspects. PostEurop aims to be an

effective platform of influence within the postal regulatory environment.

PostEurop is a Restricted Union of the UPU, and aims at being an influential voice by meeting the

demands that are related to UPU matters.

PostEurop represents and supports its Members with external stakeholders where relevant and

appropriate.

2. Organisation

The overall organisational framework supports the implementation of the Associations strategy

and therefore reflects the priorities and focus of this strategy.

For this reason, activities need to be reviewed and prioritised on a regular basis to ensure

necessary focus and attention. With this in mind, activities of the Association are defined as

either core or technical activities. Core activities are common for the whole membership while

technical activities are determined on the basis of the commitment of members that have

elected to participate.

Activities of core nature are grouped into two committees:

European Union Affairs Committee (see Chapter 3.1)

UPU and Restricted Unions Affairs Committee (see Chapter 3.2)


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Furthermore there are three Circles for technical activities:

Operational Activities Circle (see Chapter 4.1)

Market Activities Circle (see Chapter 4.2)

Corporate Social Responsibility (CSR) Activities Circle (see Chapter 4.3)

By decision of the individual Committees and Circles, these can establish intra-committee and

intra-circle working groups for particular work. These working groups are more or less of

permanent nature depending on the specific issues that they cover.

Transversal structures are used where topics and activities concern more than one Committee

or Circle. In 2013, these will be as follows:

Best Practice – Wider Europe (see Chapter 5.1)

Security and Customs (see Chapter 5.2)

Headquarters support all Committees, Circles and Transversals within the limits of available

resources (see Chapter 6).

The overall organisational framework is shown graphically in the following chart.

Main

Color

HQ Support

The Organisation in 2013

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RU

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CSR

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Best practice - Wider Europe

Security and Customs


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3. Core activities

3.1 EUROPEAN UNION AFFAIRS COMMITTEE (EAC)

Strategic objectives (as defined in the Strategy)

Shape the EU regulatory environment according to the industry and Members’ best

interests;

Be the European centre of excellence on postal regulatory affairs

Detailed objectives for 2013

Objective 1: To provide a solid platform for a constructive dialogue with EU institutions,

Regulators

KPI: Number of contacts with EU institutions, Regulators

Objective 2: Initiate and carry out lobbying activities on regulatory topics, where

appropriate

KPI: Number of EAC common positions; Number of contacts with EU institutions

Objective 3: Disseminate all relevant information to members on regulatory issues with

an impact on postal services

KPI: Number of EAC articles in the PostEurop PENews or other support media to members

(monitoring reports, flashes, progress reports, etc....)

Working Groups and Monitoring Activities

Postal Directive WG

VAT WG

SGI WG

WTO/GATS WG

Aviation Security WG

Transport and Energy Legislation WG

Public Procurement WG

Data Protection WG

E-commerce Green Paper WG

Monitoring activity on Standardisation

Monitoring activity on Financial Services Legislation

Monitoring activity on Digital Services

Planned 2013 Activities for reaching the objectives

General provisions

EAC activities can be regularly reviewed and if necessary EAC structure will be fine-tuned. The

EAC can take on board / discontinue working groups and monitoring activities, where felt

necessary. EAC will liaise with the other committees/circles/transversals in order to ensure early

detection of potential regulatory initiatives in their area of responsibility and ensure the


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appropriate intra-organisational support. EAC will provide regular inputs to the PostEurop

Newsletter (at least twice a year) communicating the results achieved within the committee.

EAC Plenary

2 meetings (Q2 – Q4; one in Brussels, one in non-Brussels location, if possible linked to Postal

Directive WG meeting) with dedicated focus themes on EU regulation impacting postal business

with invitation of guests such as relevant people from EU institutions, EU presidency, regulatory

community, etc. EAC is the platform to discuss issues that are not covered by a specific EAC WG

or MA. Elaboration of lobbying activities, where felt appropriate. Since EAC plenary includes all

EU postal operators plus the postal operators of EFTA and EU accession countries. EAC plays a

crucial role in information dissemination regarding the progress of all EAC working groups and

monitoring activities.

Working Groups

Postal Directive WG

2 meetings, with an aim to link at least one of them to EAC plenary. Potential ad-hoc meetings

in between if needed (e.g. coordination of positions in view of response to ERGP consultations,

meetings with consultants in charge of 2013 EC studies…).

Monitoring activities and information of members (e.g. minutes of EC public workshops on

studies, benchmarking questionnaires on specific regulatory points…).

WG meetings will focus on the different implementation aspects of the third Postal Directive

as 2013 will see the complete transposition in the 27 Member States (and eventually in some

EEA States or candidate countries). This activity will be made through exchanges with the

European Commission, presentation by members of the WG of their postal law and the

update by each of the members of the transposition table.

The European Commission is required by the postal directive to publish an implementation

report before the end of 2013. The Postal Directive WG will closely follow the preparation

and the publication of this report.

The WG will follow the two new studies that the European Commission will undertake in

2013 (on the latest developments in the postal markets and on the parcel markets) through

the participation to the public workshops organized by the EC and direct contacts with the

consultants if felt necessary.

The Postal Directive WG will also pay attention to the developments in CERP and ERGP

activities. Exchanges with CERP on the basis of the dialogue installed for some months will

be pursued. Common answers to ERGP consultations will also be discussed among the

members of the WG.

VAT WG

2 meetings to assess the status of the VAT legislation at European and national level in order to

evaluate the impact for postal operator and the progress of European Court of Justice

judgements in the field. Where felt appropriate, dedicated lobby strategy and activities can be

elaborated and activated.


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SGI WG

Activities of the working group and subjects in 2013 will depend on EU initiatives or policies in

the field. For the time being no new developments or initiatives of relevance for the postal

industry in sight.

WTO/GATS WG

Key objectives of the WG: 1, Providing to the working group members a better understanding of

market access negotiations and international trade rules within the European postal industry; 2,

Representing the sector’s interests to the European Commission Directorate-General for Trade

and to the European Services Forum (ESF)

Attending the market access workshops on Postal and Courier organized by the Commission

(DG Trade)

Attending the European Services Forum when debating on Postal and Courier on Free Trade

Agreements negotiating by the Commission (DG Trade)

Organising a working group meeting to inform the members on the most recent

developments on market access, especially regarding Postal and Courier

Aviation Security WG

Key objectives of the WG: 1, Proactively advise the EU Commission in relation to current and

future aviation security regulations, examine and assess possible impact on POs’ activity; 2,

Represent PostEurop within the EC Technical Groups (SAGAS ); 3, Define possible actions to

undertake (position paper, letters, statements and lobbying actions); 4, Communicate and

exchange information on the issue and ensure liaison with other working groups handling

related issues (Customs WG, Energy and Transport WG…)

PEGAS participation in Sagas meetings and Air Cargo Aviation Security WG with EC

Following the workshop on regulation ACC3 and the implementation of the 185/2010

regulation in each PEGAS member country

Maintaining a permanent representation to EU institutions and keeping clause contacts with

national AvSec Authorities

Organisation of PEGAS meetings as often as necessary

(The group will closely co-operate with the Security and Customs Transversal.)

Transport and Energy Legislation WG

Set up action plans for the year to come based on the outcome of a meeting early Q4 2012 with

new Chair and members; regular calls to provide update, discuss issues and positions and

elaborate advocacy strategy when required; additional face-to-face meeting Q1 or Q2 2013;

Public Procurement WG

2 meetings. Key objectives of the WG: 1, Follow closely the legislative process of the

modernisation of EU public procurement rules – monitoring the Council WP’s work and vote in

EP committees; 2, Support PE amendments and/or compromised solutions – continuous and

coordinated lobbying steps are vital.

Data Protection WG


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2 meetings + conference calls. Key objectives of the WG: 1, Follow closely the legislation process

of the review of the EU data protection regulation; 2, Prepare positions and agree on lobby plan

+ execute lobby at coordinated level with the WG and EAC.

E-commerce Green Paper WG

4 meetings, in line with the developments subsequent to the publication of the Green Paper on

parcel delivery. Participation in the public consultation based on the Green Paper. Positioning of

PostEurop and promoting its members’ interests in the policy debate on postal delivery in the

context of e-commerce, in particular against the background of the envisaged Commission’s

action plan.

Monitoring Groups

Deepening of the activities of EAC on the areas covered and raising the level of awareness of

members regarding these topics. EAC monitors for the time being the following regulatory

areas: standardisation, financial services legislation, digital services.

Budget 2013

European Union Affairs Committee (EAC)

EAC general € 7,700

Postal Directive WG € 2,350

VAT WG € 200

SGI WG € 200

WTO/GATS WG € 2,200

Aviation Security WG € 300

Transport and Energy Legislation WG € 200

Public Procurement WG € 200

Data Protection WG € 200

E-commerce Green Paper WG € 300

Monitoring Activities € 500

TOTAL € 14,350

Required support from HQ

Support from Secretary General, Communications, Strategy and Regulatory Support

Assistance of PostEurop Headquarters:

Give technical and administrative support to the work of the European Union Affairs

Committee.

Involvement in the maintenance of contacts with the different bodies of the EC, participating

in EU public meetings.

Technical support in keeping contact with the association of regulators (e.g. CERP).


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Monitoring ad-hoc EU issues impacting the postal sector not covered by EAC, and report to

the EAC.

Support communication of EAC Position Papers, technical support for the lobbying activities

organized around them.

3.2 UPU AND RESTRICTED UNIONS AFFAIRS COMMITTEE (UAC)


Ensure strategic relationship with the Universal Postal Union and its Restricted

Unions;

Shape the world-wide regulatory environment according to the industry and

Members’ best interests.


Objective 1: To provide a platform for all PE members to analyse and discuss UPU

related matters.

KPI 1.1: Number of UPU proposals analysed

KPI 1.2: Number of PE Members sharing and/or sending their positions to the UAC

Objective 2: To provide all 51 PE Members with an influential voice within the UPU

arena.

KPI 2.1: Number of Committees, WG or subgroups chaired by PE Members

KPI 2.2: Number of approved POC proposals presented/supported by PE Members

KPI 2.3: Number of contacts with UPU IB to voice PE interests / Number of Common

positions or opinion papers (reflecting different views) produced by the UAC on relevant

key subjects

Objective 3: To ensure strategic relationships with other key international

Organisations, including the UPU RU's, etc. as well as the dissemination of relevant

information and studies from other organizations related to postal services

KPI 3.1: Number of meetings with other international organizations

KPI 3.2: Number of studies disseminated by the UAC

Working Groups

Letter and Parcels WG. Depending on the number and content of proposal the WG will

meet just before the UAC Plenary. If the number of proposal is not significant,

teleconference may be organized.


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At least two UAC Plenaries will be held to prepare POC and CA sessions each year. In

addition to POC and/or CA key issues the Plenary will also disseminate studies, articles

etc analysing the business and regulatory environment affecting postal services.

Depending on the developments of the works at the UPU, WG on specific subject may be

created.

Budget 2013

UPU and Restricted Unions Affairs Committee (UAC)

UPU and RU Plenary € 3,500

Letters and Parcels WG € 600

TOTAL € 4,100


Support from Secretary General, Communications, Project Manager, Strategy and

Regulatory Support

Assistance of PostEurop Headquarters:

o Give administrative support to the work of the UPU and Restricted Unions

Committee.

o Involvement in the maintenance of contacts with the different bodies of the UPU

o Support in keeping contact with the other RUs.

o Support in seeking funds from the UPU and other international organizations for

PE Projects


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4. Technical Activities

4.1 OPERATIONAL ACTIVITIES CIRCLE (OAC)


Drive quality, efficiency and common standards across Member networks;

Be the platform for exchange of best practices among Members in the operational

and interconnectivity area of letter and parcel services.


Objective 1: To achieve and maintain high-quality standards within the European postal

network through different Working Groups’ activities and Quality Improvement

Processes.

Objective 2: The Circle has the aim of providing the Working Groups with the necessary

tools and information to drive quality and operational excellence and to provide

platforms for operational knowledge exchange in the light of the future challenges of the

sector

KPI (Objectives 1-2):

1. QoSWG, OpsWG: Level of participation of the non-IPC postal operators in the WG

activities (goal: 85% of the non-IPC postal operators)

2. TDF: Level of participation of the non-IPC postal operators in the WG activities

(goal: 65% of the non-IPC postal operators)

3. TDF: Level of participation of the non-EU postal operators in the WG activities

(goal: 65% of the non-EU postal operators)

4. Number of PostEurop Members participating in the activities

i. AESF goal: minimum 30% of PostEurop Members

ii. Retail NW goal: minimum 50% of PostEurop Members

iii. Crisis and security managers network (goal: minimum 50% of PostEurop

Members)

5. Number of Process Reviews in 2013 (goal: 1, Georgia)

6. Number of Process Assessments in 2013 (goal: 5, Montenegro, Moldova,

Tajikistan, Kazakhstan, Armenia)

7. Number of quality improvement projects in postal operators that receive a Process

Review (goal: minimum 2 projects per PPO)

8. Amended diagnostic quality measurement

9. Monitor process development projects (KPI’s) versus completion and expected

results

10. Evaluation from WG meetings Feedback questionnaire (goal: minimum average

level 3)

11. Every major incidents occurring within the PostEurop community to be reported at

the crisis website


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Objective 3: To provide a platform to exchange views and promote the development of

current and future Terminal Dues systems that contribute to high quality of service levels

KPI:

12. Exploring of common European Positions regarding TD issues, if wanted and

decided by the Members

Meetings and workshops can be conducted jointly by two Working Groups or in cooperation with

other associations such as UPU or RCC in order to increase efficiency and to save travel costs for

the participating Members. Interpretation to Russian language provided if financed by the host

company and/or the participating posts

Working Groups

Quality of Service Working Group (QoS WG)

Operations Working Group

Terminal Dues Forum

European Crisis- and Security Managers Network

Advanced Electronic Solutions Forum

Retail Network Forum


OAC

Two circle meetings, ensuring the discussion and revision of strategy according to Member’s

demands

QoS WG

One or two WG meetings, ensuring the planning and follow-up of activities according to

Member’s demands and providing a platform to knowledge exchange on Quality of Service

issues and to expand the QoS activities to domestic letter mail and parcels

One to two quality related workshops combined with the WG meeting

Two coordination meetings with IPC to further develop upgrading activities and UPU to

cooperate in the UPU Regional Development Plan

One process review (Georgia Post)

Three process assessments ( Montenegro Post, Posta Moldovei, TajikPost)

Challenge each Member to commit to minimum 2 process improvement actions per year

Matrix with QoS KPIs on a Member level in order to retrieve more detailed information about

QoS performance

Operations WG

Two WG meetings, ensuring the planning and follow up of activities according to Member’s

Feedback questionnaire demands and providing a platform to knowledge exchange on

operational issues

Organize two site surveys in postal facilities related to the topics of WG meetings

Terminal dues Forum


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Two Fora, ensuring the planning and follow up of activities according to Member’s demands

and providing a platform to knowledge exchange on Terminal Dues issues

Advanced Electronic Solutions Forum

One forum, presenting innovative products and services to the Members

Postal Retail Network WG

One working group meeting conducted as conference to share best practices of managing

retail outlets including a site visit of postal facilities

Budget 2013

OPERATIONAL ACTIVITIES CIRCLE (OAC)

Quality of Service WG €6,000

Operations WG €2,000

Terminal Dues Forum WG €4,000

Advanced Electronic Solutions

Forum €3,000

Postal Retail Network WG €1,500

OAC General €10,500

Total €27,000

Dedicated budget for the Process

Review and Process Assessments €17,500


1 Operations Manager

1 Audit Manager (25%) for parcels operations

1 part-time office support to the Operations and Audit Manager

Support from the Communication manager to ensure the visibility of implemented activities

performed for instance by an active communication routine.

4.2 MARKET ACTIVITIES CIRCLE (MAC)


Protect and extend the value of core postal activities, also by synergies with

electronic services;

Promote innovation in the postal industry, explore the growth opportunities;

Give Members and Stakeholders a forum for exchange, be a knowledge centre on

postal market developments.


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Objective 1: To establish a platform and network of Members forming the foundation of

MAC

KPI: Regular Steering Committee meetings (min. 2) with increased and active participation

of PostEurop Members

Objective 2: To promote innovation and growth opportunities in the Postal Industry

KPI: Follow-up of the e-commerce questionnaire (OPEC project) by a study/seminar, also to

provide EAC and OAC with efficient support in the area of e-commerce

Objective 3: To promote the Value of Mail

KPI: Further participation in the activities of Print Power project to further enhance DM in

the business environment - increasing the number of participating PostEurop Members

(currently: 9)

Objective 4: To promote the Image of the Postal Industry

KPI: Successful Europa Stamp competition in 2013 with increased Members’ and public

participation

Objective 5: To foster synergy with the partner industries by collecting and communicating

arguments in favour of the postal industry .

KPI: Further activities within the EMIP, regular meetings (at least 3-4) with the partner

stakeholders to improve perception of mail towards the EU decision makers

Working Groups

Steering Committee

EMIP

Stamp and Philately WG

Print Power project


Market Activities Circle – Steering Committee (SC)

2 MAC Steering Committee meetings to align the activities of the MAC according to the new

PostEurop strategy with the main objective of fostering a closer support from the PostEurop

members. In this context, in Q4 2012 and Q1 2013, a detailed analysis will have to be made to

identify those Members who would be interested in driving the MAC.

E-commerce initiatives

Beyond the general role of the SC to supervise the activities implemented in the different WGs,

projects or platforms (see below), the SC would also have the task to give input to the initiatives

of PostEurop related to e-commerce. In this respect, a follow-up study/seminar would be held to

analyse in depth and build on the results of the OPEC project (directory based on e-commerce


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questionnaire). Moreover, it is also important the partnering with the EAC and OAC for activities

related to e-commerce, based on a transversal approach. Special emphasize will be placed on

supporting the work of the EAC E-commerce Green Paper WG or OAC’s AES Forum

European Mail Industry Platform (EMIP)

In order to realise its objectives, EMIP brings together key players in the European Mail Industry, such

as CEPI, Intergraf, FEPE, EMOTA, FEDMA etc. The EMIP platform functions in co-operation with the

Print Media Group. 3-4 meetings are planned for 2013.

Specific tasks:;

• support Print Power and the direct mail aspect of it;

• participate in the WG of the EC and liaise with the EAC around e-invoicing and data protection;

. identify possible co-operation aspects on e-commerce (e.g. with EMOTA).

Stamp and Philately WG (SPWG)

In general: exchange information on Philatelic matters, promotion of stamps in general and

Europa stamps in particular, control and follow the use of the Europa logo, select theme for

Europa stamp issues and coordinate national issues, organize annual most beautiful Europa

stamps competitions, start the preparations for Philatelic Forum 2014.

Key parameters:

o themes until 2016 have been adopted;

o all PE member countries will issue Europa-logo stamp(s), (maximum 2);

o active working group meetings (4) + to get new members to the working group;

o new record of given votes in the competition 2013;

o celebrate PostEurop 20 years anniversary with the Europa stamp theme 2013

(“The postman van”).

Planned concrete activities:

o New chair and vice-chair, and 2 to 3 new members for the Working group;

o Organize two competitions, public voting and the choice of the professional jury;

o Produce and release the official PE press release and draft press release about the

results to member countries to be used locally;

o The best possible international and national press coverage to the results of the

competition with close co-operation with press, media and philatelic bloggers;

o Activate member countries to promote the voting on PostEurop website and results

also;

o Send 4 to 6 newsletters to member countries about topical issues.

Print Power (PP) project

The PP project is a joint venture of the “paper-based” industries (printing, paper production, post, envelope, newspapers and magazine publishers, etc.) to promote the efficiency of the print media (which includes DM), as business medium as well as its environmental aspects. It is


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run by a Board of Directors (PostEurop is Member of it) as well as a Marketing Group and a Sustainability Group with experts’ participation. The project currently covers 13 countries, with 9 PostEurop Members (Austrian Post, bpost, Correos, CTT Correios, Itella, La Poste, Norway Post, Poste Italiane, Swedish Post) actively participating in the project implementation (e.g. B2B DM efficiency campaign, B2C sustainability campaign) within their specific country groups.

PostEurop’s role in the project is to represent the interest of Member postal operators in the project by emphasizing the importance of the DM in the campaign mix, as well as to support the participating Members in achieving the maximum benefit from the project (e.g. by benchmarking, best practice exchange). The first phase of the campaign lasted from 2010 till 2012, a next round of B2B and B2C campaigns are planned for 2013-2015, along similar objectives.

Budget 2013

Market Activities Circle (MAC)

MAC general € 9,300

Stamp and Philately WG € 9,300

EMIP € 2,300

Print Power project € 20,000

Total € 40,900


Market and Intelligence support person

Part-time support from the Communications manager


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4.3 CORPORATE SOCIAL RESPONSIBILITY ACTIVITIES CIRCLE (CSR-C)


Support fulfilment of corporate social responsibility (HR, environment, etc.);

Give Members and Stakeholders a forum for exchange, be a knowledge centre on

CSR developments;

Increase synergies between the PostEurop CSR Activities and the EUs Social

Dialogue Committee.


Objective 1: Achieve a more efficient functioning of the CSR activities through phone

meetings, project-oriented work

KPI:

o Regularity of Steering Committee phone meetings (WG chairs and vice-chairs)

and level of attendance

o Number of EC funded projects launched with support and active participation of

members

Objective 2: Ensure the effective exchange of best practices between members

KPI:

o Number of best practices exchanged and/of conducted actions

o Number of active members

o Regularity of phone meetings and level of attendance

Objective 3: Increase the participation of Eastern and wider Europe countries

KPI:

o Number of active countries from Eastern and wider Europe

o Better understanding of the CSR issues and needs in these countries

Objective 4: Ensure constructive social dialogue at EU level

KPI:

o Number of joint projects

o Feedback from SDC members

Working Groups

Environment WG

Health WG

Training WG


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Societal WG

Social Affairs Committee


CSR activities-transversal:

o Panorama of CSR evolutions in the wider European region through desk research

and if necessary organisation of regional visits (if possible in cooperation with

Wider Europe)

Environment WG:

o Work on new green topics to be defined in the September seminar

o Management of the Green cities project if approved by the EC, otherwise set up

of a new project

o Continue the GHG Reduction Programme 2008-2011 through new activities

o Communication of PostEurop initiatives to European Commission through a

report

o Follow-up of Commission initiatives on green issues

Occupational Health WG :

o Phone conferences cycle, in particular about actions initiated by operators to

improve health and safety at work (especially to reduce the sick-leave rates)

o Monitoring of the current health activities at European and global Level (WHO)

and at UPU

o Publication of a best practice brochure

Training WG :

o Elaboration of a new funding demand for a 2nd Leonardo project on training and

stress management with preparatory visits to prepare the project

o Benchmark on absenteeism in cooperation with the Health working group

Societal WG :

o Follow-up of the EC work on CSR reports and links between financial and non-

financial reports and any European or international initiative on CSR

Social Affairs Committee :

o New Training Project co-financed by the EC “Matching skills and Jobs in the

postal sector” with a technical seminar in April 2013

o New Postal Sector Evolution project co-financed by the EC with 6 listening

sessions on a selection of good practices and a final conference


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o Accident Prevention: Age-management project with the objective to analyse how

NPOs handle this issue and integrate different aspects related to Accident

Prevention, Training and CSR

o CSR: Follow-up on technical seminar from March 2012 with a focus on postal

companies’ “green strategies” and employee engagement in terms of training,

communication and mobilization for green measures

Budget 2013

CSR Activities Circle

SRC € 4,000

Health WG € 3,000

Social Affairs Committee € 10,500

Training WG € 5,500

Societal WG € 1,000

Environment WG € 6,000

Total € 30,000

GHG programme € 20,000


Seminars and phone meetings organisation

Communication on CSR activities

Activities and working groups global support:

Expertise and support to build EC financed projects

Intelligence network


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5. TRANSVERSALS

5.1 BEST PRACTICE – WIDER EUROPE (BP-WE)


Act as a platform for transfer of knowledge and best practice between Members, in

particular between Eastern European Members and other Members.


1. Postal reform and development (0-6)

KPI: - Government decision about the restructuring (0-1)

- Adoption of National postal strategy (0-1)

- Process of restructuring (0-4)- (corporate governance (0-1), organizational

structure (0-1), strategic plan (0-1), marketing plan (0-1))

2. Harmonisation of national legislation with EU regulation (0-3)

KPI: - Implementation of II postal directive (0-1)

- Implementation of III postal directive (0-1)

- Level of quality of service in accordance to EU legislation (0-1)

3. Redefinition of Universal Service Obligation and Financing the USO (0-4)

KPI: - Implementation of cost accounting system (0-1)

- Organization of Process reviews in Eastern European countries (0-1)

- Established mechanism for financing the USO (0-1)

- Exemption from uniform tariffs (0-1)

4. Fostering international trade trough project of exporting goods trough simplified

customs procedure (0-5)

KPI: - co-operation with WTO (number of entry barriers) (0-1)

- changes in Customs Code (0-1) and other secondary legislative acts (0-1)

- political willingness (0-1)

- integrated solutions (level of IT involvement) (0-1)

5. Relation with Regulators (0-4)

KPI: - issuing licensing parameters (0-1)


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- common position on various issues (0-3) - (market opening (0-1), research of the

postal market (0-1), access to postal network (0-1))

Working Groups

No working groups planned currently


To be defined at a later stage, based on the outcome of the kick-off meeting of the

newly formed Transversal

Budget 2013

BEST PRACTICE - WIDER EUROPE (BP-WE)

Transversal meetings € 2, 500

Total € 2,500


Technical support for organising meetings

Project Management support


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5.2 SECURITY AND CUSTOMS TRANSVERSAL (SCT)


Non-permanent transversal to cover a current issue of particular importance for the

Association and its Members: in this case, the security and customs


Objective 1: To provide a solid platform for an exchange of information regarding the

security and customs developments, including also the crisis network

KPI: Number and efficiency of internal meetings or other type of exchanges on these

topics

Objective 2: Initiate and carry out lobbying activities on security and customs, where

appropriate

KPI: Number of common positions; number of contacts with EU and global institutions

Objective 3: Provide a common platform for PostEurop Members to support the

implementation of SAFEPOST project

KPI: Efficient implementation of the SAFEPOST project following the Posteurop Strategy

Working Groups

Customs WG

Crisis and Security Managers WG

SAFEPOST project WG

The Security and Customs Transversal will closely co-operate with the EAC’s Aviation

Security WG.


Customs WG (to be possibly fine-tuned in the coming days)

Key topics:

Intellectual Property Rights.

Given the increasing number of cases that violates the IPR the EC is considering the need of

new legislation, in which the responsibilities on IPR violations would fall on transporters of

goods. Thus postal operators would become the main focus. In case of a concrete proposal,

the WG would take a clear position to underline that postal operators are not in the role of

an enforcement authority.

Electronic pre-advice

In the aftermath of the Yemen incident, the Council endorsed the High Level Working Group

report and action plan on Strengthening Air Cargo Security. The report recommends

"….reviewing existing Customs derogation procedures for mail courier services". The Group

also commenced a close dialogue with the WG and examined available international

standards for messaging and electronic data interchange (EDI) and existing international


Page 23 of 24

initiatives i.e. IPC Medici. Closely liaising with experts from the WG, COM considered the

appropriateness and usefulness of testing / piloting the provision of advance electronic

cargo data to Customs in the EU environment.

PE has agreed on the terms of reference (ToR) of the pilot which provides the common

methodological framework on how the pilot is to be implemented by the participating EU

Member States, COM and WG members in the global UPU framework.

Further close follow-up of this initiative is needed.

Modernised Customs Code / Union Customs Code

The WG is starting the analysis of the UCC and its delegated and implementing acts. Major

issues need to be monitored closely, e.g. simplifications for small consignments, abolition of

the verbal declaration, simplified procedures for customs clearance and the still existing

exception for electronic pre-advice in the postal sector. It is believed that a modernised

Customs Code will be introduced by the end of 2013, in principle putting to an end the

postal operators’ exemption. Thus, more regulatory/political discussion on the Modernised

Customs Code and its Implementing Provisions will follow within the WG and with European

institutions.

At least 3-4 meetings/conference calls of the WG will be held.

Crisis and Security WG - European Crisis- and Security Manager’s Network

One or two meetings, ensuring the planning and follow-up of activities according to

Member’s demands and providing a platform to knowledge exchange on crisis and security

management issues

Maintenance of the crisis manager’s website

SAFEPOST Project WG

The objective of this newly formed WG is to gather those PostEurop Members who are Members

of the SAFEPOST project, as well as those who are interested in being part of the process of

project implementation as a partner in order to support the efficient implementation of the

project following the PostEurop Strategy.

The aim of the SAFEPOST project is to further raise the current level of postal security by

integrating innovative detection and screening solutions. SAFEPOST will provide the necessary

and sufficient security level to satisfy evolving international regulations and standards while

efficiently supporting the complexity of the evolving postal services market across Europe. Very

importantly, it will do this without increasing costs, as the improvements in processing time will

more than compensate for increased screening requirements, both in terms of elapsed time and

overall distribution cost.

Starting from the perspective of the partner postal operations, the project will use a cost-benefit

method to identify the main security gaps and will describe security measures to maintain or

augment the efficient and secure operation of these ports. After making an inventory of

security gaps these will be developed into generic postal security models which will be

integrated into a European Security Framework for Postal Supply Chains, which will enable

postal operators, customs and other relevant actors to securely exchange information related

not only to security but also optimization of postal flows.


Page 24 of 24

Budget 2013

Security and Customs Transversal

Customs WG €1,500

Crisis and Security Managers WG €1,500

Safepost project WG (covered by the project) -

Transversal meeting € 500

TOTAL € 3,500


Support from Strategy and Regulatory Support, Communications,

as well as Project Manager, Assistant project Manager

6. HEADQUARTERS SUPPORT

Based on the needs formulated by the Committees/Circles/Transversals in the Associations’

Business Plan (see in the previous chapters), and taking into account the available resources, the

detailed description of the HQ support will be outlined in the HQ Business Plan to be approved

after the Doha Plenary Assembly by the Management Board.

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PostEurop 2013 Association's Business Plan-.pdf

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