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Developing a

Mentoring

Culture Practical Tools for Transforming Ordinary Connections into Powerful Mentoring Relationships

Presenter: Leigh Ann Roberts

www.TheCircleCenter.com

LA@theCircleCenter.com

Leigh Ann Roberts, Esq.

Leigh Ann Roberts is an attorney, mediator, trainer and consultant at Circle Center Consulting, LLC and Papa & Roberts, PLLC in Brentwood, Tennessee. Leigh Ann is a Listed Tennessee Supreme Court Rule 31 Civil Mediator with 20 years experience advising clients and resolving disputes in both the public and private sectors. Leigh Ann is a distinguished neutral listed with Alternative Dispute Resolution panels in this state, region and nationally and works with organizations across the state on topics such as communications, conflict resolution, negotiations & mentoring. Leigh Ann is also an Adjunct Instructor at Belmont University’s MBA Program and College of Law.

Develop a mentoring culture (Ex.FeedForward, Just One Thing exercises

)

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If I have seen further it is by standing on

the shoulders of giants. - Isaac Newton

The History

of

Mentoring….

AND

TODAY…

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What does

this guy have

to say about

mentoring?

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Definition of a

Mentoring Relationship: An intentional commitment to a

mutually beneficial relationship

between two or more

participants for the purpose of

inspiring, influencing, guiding,

enriching and strengthening the

skills and decision making abilities

of both participants.

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Be a MENTOR, Not a GURU…

Be a MENTOR,

Not a GURU…

Different Roles of Mentor

Different Roles of Mentor

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Core Competencies

Client Focus

Leading Effective

Meetings

Ethics

Decision-Making

Case management

Image

Time Management

Accountability

Goal Setting

Performance,

Change & Conflict

Management

Team & Talent

Development

Communication

Different Views of MenteeProtégé

Buddy

Rising Star

Emerging Leader

Little brother/sister

Mini Me

Intern

My replacement?!?

Mentoring Components:

Intentional commitment

Mutually beneficial

Relationship

Between 2 or more participants

To inspire, influence, guide & develop skills and decision-making abilities

THINK: The Process IS the Product……

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Why be

intentional?

Answer: Mentoring on

purpose makes a difference.

Frequency Matters….

Commitment:

A

SHOCKING

STORY….

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Mentoring Components:

Intentional commitment

Mutually beneficial

Relationship

Between 2 or more participants

To inspire, influence, guide & develop skills and decision-making abilities

For

Mentees

Benefits to Mentees:

Enhanced promotion rates

Increased job satisfaction & mental well-being

as to work & finance$

Decreased job stress and workplace conflict

Greater professional competence and skill

More $$$.

Improvement in problem solving & interpersonal

skills

Strengthening of work ethic & personal integrity

Education of unwritten “code and culture”

snares

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For Organizations

Significant reduction in turn-over & workplace conflict

Increased effectiveness and realization of company/organization’s mission

Greater diversity of leaders in management

Increased insight and ability to respond to systemic problems and cultural/industry/market-place issues

Increased internal hiring and promotion

Decreased loss of talent and intellectual property

Reduction in absenteeism

Good succession planning!

Greater connectedness, engagement and productivity within organization

Improved “brand” and reputation in community

Creates culture of mentoring fostering more mentoring

2005 Survey of Mentoring Statistics, Mentoring Solutions, Inc.

For

Mentors

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Benefits to Mentors:

Higher levels of personal and professional

satisfaction

Increased coaching and leadership skills,

particularly working with other generations

Restored sense of professional purpose &

motivation (rejuvenating effect)

Increased referrals or business from

mentee/mentee contacts

Greater sense of connectedness and fulfillment

in organization, industry or community.

Reverse Mentoring

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Don’t forget to

mentor others!

Mentoring Components:

Intentional commitment

Mutually beneficial

Relationship

Between 2 or more participants

To inspire, influence, guide & develop skills and decision-making abilities

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How do I

build trust

intentionally?

How do I

build trust?

Answer: Tell a bunch of stories!

The

Iceberg

Effect…..

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Guidelines are ALSO

important.

Common Values/Guidelines:

Kay Pranis, Barry Stuart & Mark Wedge, 2003

Respect

Honesty

Humility

Sharing

Forgiveness

Courage

Empathy

Trust

Why is it important to

build trust?

Potential Challenges

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Use a Mentoring

Agreement/Contract

Formality &

the 3 Bears

Mentoring and

Emotional Intelligence

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Mentoring Components:

Intentional commitment

Mutually beneficial

Relationship

Between 2 or more participants

To inspire, influence, guide & develop skills and decision-making abilities

A word about GROUP MENTORING

Common Values/Guidelines:

Kay Pranis, Barry Stuart & Mark Wedge, 2003

Respect

Honesty

Humility

Sharing

Forgiveness

Courage

Empathy

Trust

Include everyone

(use talking piece)

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Plan for and Accommodate

Different Communication Styles:

Use a Talking Piece

46 | Diversity

Mentoring Components:

Intentional

Mutually beneficial

Relationship

Between 2 or more participants

To inspire, influence, guide & develop skills and decision-making abilities

Coach vs.

Consultant

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Mentor vs.

Sponsor

How do you start

intentionally?

Tips for starting

Successful mentoring

relationships.

To do list:

Develop Agenda & Start with Intros!

Did I mention Story-telling?!?

Complete Mentoring Agreement

Set Ground Rules

More stories….

Goal Setting

Think, do, reflect and-

Celebrate- THANK ABOUT IT.

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S.M.A.R.T. Goals….

Specific

Measurable

Achievable/Attainable

Relevant

Time-Based

Don’t forget to

mentor others!

Think… Do…

Reflect…

Celebrate.

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What willyou takeaway for you and/or your organization?

Be a MENTOR, Not a GURU…

Being a MENTOR,Means being intentional

Not a GURU…

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If I have seen further it is by standing on

the shoulders of giants. - Isaac Newton

Thank you for your participation in

Mentoring that

Makes a Difference

Presented by

Leigh Ann Roberts, JD, ACC Mediator & Trainer

For additional questions regarding this presentation or the materials,

feel free to contact the presenter:

Leigh Ann Roberts

Circle Center Consulting, LLC

www.TheCircleCenter.com

LA@theCircleCenter.com