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Pre-Session Reading – The Sway of InfluenceThe institutions of the earth, like a set of ninepins, have been striking at each other in efforts to save themselves. This has come about through the balance of influence being on the destructive side, leading men into a succession of perils.
Less than a decade ago the industries of our country had assumed the role of victors before circumstance had put them to the test. There followed an upheaval of our triumphant routine, when our gods of achievement were thrown down.
We then became aware of the tragic fact that we had developed the mechanics of production, but not the science of economic production. We are now learning, at the costs of billions of wealth and years of hardship, that we have never known statistical accuracy and proved control.
So the sway of influence has at last been directed toward constructive service. The swirl of thought and action, of effort without direction, has been given a check.
This has come about through the increasing power of the engineer. By right of ability he has grasped the banner of influence from the clutch of chaos and has placed it about the stronghold of unified service. In so doing he has accepted the gigantic task of giving us service based on economics, prosperity secured by progress.
From the designing of a labor-saving machine to the drafting of a sane law of international intercourse; from problems of education to the laying down of principles of ethics; from questions of transportation to questions of industrial management, - in all these the voice of the engineer is acquiring the influence of authority.
It is the practical, the demonstrated ability of the engineer that has brought him this power of influence. His training in analysis, in creating the means and methods for elevating the activities of men, and his ability to detail, in exact and tangible manner, the complex answers to the problems of industrial life – these have fitted him for leadership.
Understanding Servant Leadership
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Foundational Question:
Are effective leaders born or developed?
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“Leadership is developed, not discovered”John Maxwell“Developing the Leader Within”
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Susan Scott
Isabel Briggs Myers
Otto Kroeger and Janet M. Thuesen
Kerry Patterson, et. al.
Jim Clemmer
Ken Blanchard
The DruckerFoundation
Jim Collins
Jim Kouzes and Barry Posner
John C. Maxwell
NIV Bible
Robert K. GreenleafDaniel Goleman
Stephen R. Covey
Marcus Buckingham
Noel M. TichyBill Newman
Patrick Lencioni
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Leadership
How do you define Leadership?
INFLUENCE
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Leadership
How does one gain influence?
BY SERVING OTHERS!
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The Servant-Leadership Paradox
Servant Leader
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The Servant-Leadership Reality
LeaderServant
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The Elements of Servant-Leadership
Build Relationships
Teams and Community
Care AboutLove
Nurture
Sense Potential andEnable Others
to Succeed
Grow & DevelopKnow Yourself
Your Strengths, Weaknesses, Beliefs and
Values
Proactively Set the Course& Lead the Way
Servant (Focus on Others)
Leadership (Personal Development and Initiative)
© 2003 H.B. Maynard and Company, Inc
Influence Servant-Leadership
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The Elements of Servant-Leadership
Build Relationships
Teams and Community
Care AboutLove
Nurture
Sense Potential andEnable Others
to Succeed
Grow & DevelopKnow Yourself
Your Strengths, Weaknesses, Beliefs and
Values
Proactively Set the Course& Lead the Way
Servant (Focus on Others)
Leadership (Personal Development and Initiative)
© 2003 H.B. Maynard and Company, Inc
Influence Servant-Leadership
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Elements of Servant-Leadership:
Care About, Love, Nurture
• Develop a perspective of Love• Make a conscious choice to view and treat others as your best
friends• Look for the good in people• Be patient and forgiving• Consider individuals and their interests as important• See situations from the other’s perspective, empathize and
accept
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Elements of Servant-Leadership:
Build Relationships, Teams & Community
• Connect with people• Learn names/establish rapport• Think the best of everyone• Consider relationships important• Invest time in relationship building• Listen actively and build self esteem• Take in information, ask questions and work to understand• Identify common ground• Get to know others’ situations, motivations and emotions• Be authentic about your own struggles (be vulnerable)
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Elements of Servant-Leadership:
Enable Others to Succeed
• The natural outcome of caring and relationship• Understand people by slowing down and being fully present with
them• Seek to identify and serve the most profound (highest priority) needs• Make decisions and take actions with followers needs in mind• Help, teach, support, mentor, coach• Communicate and be persuasive• Empower• Provide assignments that challenge and grow a persons skill• Acknowledge and reward strengths and development efforts• Accept some risk (and even failure) as a part of development• Encourage and reward
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The Elements of Servant-Leadership
Build Relationships
Teams and Community
Care AboutLove
Nurture
Sense Potential andEnable Others
to Succeed
Grow & DevelopKnow Yourself
Your Strengths, Weaknesses, Beliefs and
Values
Proactively Set the Course& Lead the Way
Servant (Focus on Others)
Leadership (Personal Development and Initiative)
© 2003 H.B. Maynard and Company, Inc
Influence Servant-Leadership
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Elements of Servant-Leadership:
Know Your Strengths, Weaknesses, Values and Beliefs
• Identify your mission and guiding principles• Reflect on your values, performance, strengths and weaknesses• Recognize where you need to grow and develop• Recognize your own emotions and their effects• Have the courage to stand for something and the integrity to carry it
through
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Elements of Servant-Leadership:
Learn (continually) from every possible source:
• Authors• Mentors/ Role models• Experiences – your own and others’• Success and failure• Feedback (sought out and welcomed from others)• Develop in all areas:
– Personal, cognitive and social– Skills necessary to accomplish the mission
• Build self confidence:– Which allows you to try even when there is risk and accept
failure as a part of the learning and growing process
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Elements of Servant-Leadership:
Proactively Set the Course, Navigate, & Lead the Way
• Chart a course that will lead to success:– Based on competence, judgment and past experiences– Motivated by a sincere desire to help others (even ahead of personal
gain) and a passion to succeed– Using intuition – gathering information and reading people and situations.– Using one’s senses to be fully present, alert and aware– Seeing more than others, seeing farther and seeing before others see– Being Innovative– Valuing input and being adaptive– Underpinned by a strong faith in the abilities of those who will carry it out– Providing the ideology and the structure to succeed– Willing to lead the way, set the example, take the risk, be the role model
(with self-discipline and integrity) and bring others along
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The Elements of Servant-Leadership
Build Relationships
Teams and Community
Care AboutLove
Nurture
Sense Potential andEnable Others
to Succeed
Grow & DevelopKnow Yourself
Your Strengths, Weaknesses, Beliefs and
Values
Proactively Set the Course& Lead the Way
Servant (Focus on Others)
Leadership (Personal Development and Initiative)
© 2003 H.B. Maynard and Company, Inc
Influence Servant-Leadership
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Elements of Servant-Leadership:
Team Activity!
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Practice: Seabiscuit Exercise
• Synopsis of movie
• Watch scene from movie
• Look for examples of each element
• Brainstorm as a group
• Discuss
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How does one become a Servant-Leader?
• Study, Study, Study• Practice, Practice, Practice
• Study:– Personal work – reading, observation, etc.– Small Group – discussion, accountability, example– Organizational – lessons, workshops, conferences
• Practice:– Self-evaluation and awareness– A plan to practice certain elements– Seeking feedback– Practice in all settings of your life
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Are you practicing Servant-Leadership?
Question 1: Care About, Love, Nurture
How often have you made a conscious effort to Care About, Love and Nurture others or observed others make an effort to in the following ways:
Me OthersGiving sincere and specific compliments.
Making a conscious choice to view and treat others, even those who may be difficult to deal with, as someone you like and care about.
Sincerely wanting others to succeed.
Seeing situations from the perspective of others, appreciating others’ strengths.
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Are you practicing Servant-Leadership?
Question 2: Build Relationships, Teams and Community
How often have you made a conscious effort to Build Relationships, Teams and Community or observed others make an effort to in the following ways:
Me OthersGetting to know others motives and situations.
Investing time in relationship building.
Successfully handling tough issues by asking for honest sharing of thoughts and active listening.
Being authentic about own struggles (show vulnerability).
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Are you practicing Servant-Leadership?
Question 3: Enable Others to Succeed
How often have you made a conscious effort to Enable Others to Succeedor observed others make an effort to in the following ways:
Me OthersUnderstanding people and their needs by slowing down and being fully present with them.
Seeking to identify and serving the most profound (highest priority) needs of others.
Looking for the strengths in people and finding ways for them to use their strengths.
Recognizing the blind spots of others and providing non-judgmental assistance and support.
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Are you practicing Servant-Leadership?
Question 4: Know Your Strengths, Weaknesses, Values and Beliefs
How often have you made a conscious effort to Know Your Strengths, Weaknesses, Values and Beliefs or observed others make an effort to in the following ways:
Me OthersIdentifying a personal mission and guiding principles, and reviewing actions against them.
Reflecting on personal values, performance, strengths inin an effort to improve.
Recognizing my own needs and seeking support from others.
Recognizing emotions and their effects on others andmaking an effort to control them.
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Are you practicing Servant-Leadership?
Question 5: Grow and Develop
How often have you made a conscious effort to Grow and Develop or observed others make an effort to in the following ways:
Me OthersSetting goals for my personal development and takingsteps to achieve them.
Learning by reading/researching, practicing, reflectingand accepting feedback.
Learning from personal experience and observing others.
Reinforcing what is learned by sharing it with someone else.
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Are you practicing Servant-Leadership?
Question 6: Proactively Set the Course, Navigate and Lead the Way
How often have you made a conscious effort to Proactively Set the Course, Navigate and Lead the Way or observed others make an effort to in the following ways:
Me OthersPutting the success of others and of the organizationahead of my own gain.
Seeing and sharing the “big picture,” or vision, of what can be accomplished.
Establishing realistic goals and the structure and organization necessary to succeed.
Being willing to lead the way, set the example, take the risk, be the role model and bring others along.
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Concluding comments…
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Leadership is developed!
Concluding comments…
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Leadership is developed!
Leadership is influence. Serving others is the key to influence.
Concluding comments…
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Leadership is developed!
Leadership is influence. Serving others is the key to influence.
How will you take what you have learned today and become more proactive in your leadership development?
Concluding comments…
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Leadership is developed!
Leadership is influence. Serving others is the key to influence.
How will you take what you have learned today and become more proactive in your leadership development?
Will you strive to be a Servant-Leader?
Concluding comments…
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Developing the Leader Within YouAuthor: John C. Maxwell
The 21 Irrefutable Laws of LeadershipAuthor: John C. Maxwell
The 21 Indispensable Qualities of a LeaderAuthor: John C. Maxwell
The Leadership Challenge (Third Edition):Authors: James M. Kouzes and Barry Z. Posner
The Seven Habits of Highly Effective PeopleAuthor: Stephen R. Covey
Working with Emotional IntelligenceAuthor: Daniel Goleman
The Ten Laws of LeadershipAuthor: Bill Newman
Growing the Distance and The Leader’s DigestAuthor: Jim Clemmer
Good to GreatAuthor: Jim Collins
Maynard Library Leadership Development Resources: