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New Approaches towards
Cluster Management Excellence
Gerd Meier zu Köcker
Agency Competence Networks Germany
Delhi, November / December 2010
page 2
Paradigm change:
from cluster development to
- clusters and organisational excellence
- clusters in supporting of emerging industries
2007
2010
page 3
Good Cluster Governance Makes the Difference !
Surrounding
Cluster actors
Cluster
organisation
page 4
History of Cluster Excellence Support Actions
National level
1st cluster
benchmarked
Presentation of
benchmarking
approach towards
international
community
(San Sebastian)
2007
Finalisation of
benchmarking
approach
2006
International level
25th cluster
benchmarked
First benchmarking
based evaluation
of clusters
50th cluster
benchmarked
1st foreign
cluster
benchmarked
Integration of
cluster member
satisfaction
analysis in
benchmarking
approach
Publication of a
guideline for an EFQM
based peer assessment
for cluster
managements
Opening of
comparative
benchmarking
portfolio for
foreign clusters
(official listing)
75th cluster
benchmarked
Development
of the bench-
marking
approach for
clusters
2008 2009
Finalisation of
benchmarking
approach
2010
page 5
Framework Conditions for Measuring Organisational Cluster Excellence
Not statistical based
Excellence comparative portfolio
Focus on cluster organisations
Voluntary
No raking or rating
Reasonable efforts
High flexibility since clusters differ
page 6
Benchmarking of cluster organisations
Tool for cluster organisations
to compare with the best / others
to initiate mutual learning
to strive for cluster (management) excellence
to provide evidence of progress made
Tool for the members / programme owners / policy makers
Development of a given cluster compared to others
Strength / weakness compared to other
Starting point for specific support actions
Neutral, comparable, independent
Benchmarking of Cluster Organisations
page 7
The comparative portfolio
Sufficient number (more than 100 clusters are registered)
Sufficient quality (all clusters registered which meet threshold)
Allowing to benchmark the right clusters
According to same technological domain
According to size, age, country….
According to all “Excellence Clusters” registered
within the comparative portfolio
Cluster Management Benchmarking - Key Success Factors
page 8
Regards the broad variety of clusters Flexible and modular approach
Individual composition of relevant indicators
No disadvantage when certain indicators are left out
Simple approach Reasonable efforts for gathering information
Focus on cluster organisation
Involvement of the cluster members is voluntary
Face-to-face discussions
No statistics
Cluster ManagementBenchmarking - Key Success Factors
page 9
page 10
Next Generation for Measuring Organisational Cluster Excellence
On the way to develop internationally recognised cluster
management excellent criteria
page 11
European CommissionEnterprise and Industry
page 12
The Nordic-German-Polish Cluster Excellence
Leading National Programme Owners build the consortium
Denmark, Finland, Germany, Poland, Iceland, Norway, Sweden
Purpose:
Promote cluster management excellence within Europe
Promote Pan-European mutual learning by comparing cluster organisations
Testbed for harmonised quality indicators for cluster organisations within Europe (based on ECEI indicators)
About 150 cluster organisations will actively participate and be benchmarked
Clusters belong to the most competitive ones in their respective countries
Next Generation for Measuring Organisational Cluster Excellence
page 13
Thank you very much for your attention !
Dr. Gerd Meier zu Köcker
Managing Director
Agency Competence Networks Germany
E-mail: [email protected]
Phone +49 30 310078118
page 14
Why Cluster Excellence Matters
Cluster managements excellence can
provide added values to all cluster actors
Be understood a promising way to contribute to sustainability
of a cluster
Matured clusters seek for ways to demonstrate excellence
towards their members
policy makers, programme owners or
the community
Labelling excellent clusters managements is becoming
common practise within Europe,
but according to national priorities and national funding schemes !