“A Concentrated Focus on
Pleasing Every Customer”
Children’s affordable boutique clothing
Established 1986
San Francisco, California
Quality fabrics and inspirational designs
Utilize “mix and match”
What is Gymboree?
Mix and Match
Once a month a new line is introduced.
The color palette and design differ each
time
Each item can “mix and match”
A line of “basics” are compatible with
each new line
Each line has a creative title
“The only thing that separates us from
the animals is our ability to accessorize.”
Preppy Peach Summer Wheels
BASICS
Basics come in solid colors and can easily match every line
They also include socks, underwear and tights
They are great for the mom who can’t spend a fortune on every item in the main line.
GYMBOREE
CUSTOMERSConfessions of a Former
Employee
Type 1:
Supermom
• Her appearance is neat
and put-together
• She is organized and
knowledgeable
• Her children are well-behaved Gymboree
fashion plates
• She seldom splurges on
accessories
• She politely declines any assistance; she’s
got it under control
She is needy
She can be talked into full price items; especially if you mention how cute it will look
She will stretch out the shopping experience to above an hour
She will leave the store feeling satisfied
She will return in one week and return everything but the socks
Type 2: The New
Grandmother
He has been sent to the store to exchange a shirt
He is off his guard
If his children are with him, you may be able to improve the sale
If you’re good, he can walk out with the matching pants and an extra shirt.
If you’re really good, you can throw in a bottle of bubbles and some socks.
His wife will probably return the bubbles and the socks the next day
Type 3: The
Unwary Dad
She wanders in five minutes before closing
She is in no particular hurry
She does not know what she is looking for
She ignores your obvious closing hints; sweeping, pulling in signs, and straightening
She buys one hair accessory at twenty after and leaves in a huff.
Type 4: The Late
Night Wanderer
SHOPPING
GYMBOREEA Poor Person’s Guide
Shop the Sales
GymbucksPurchase 50 dollars
worth of
merchandise and
earn a
Gymbuck, which
takes 25 dollars off
your next purchase
Semi-annual
salesThe best sales
happen at the end of the season when merchandise is
marked down up to 75 % off; this is the
time to stock up for next year
Feed the
Habit
• Get a part-time job at Gymboree!
• You’ll get a 40% discount on full-price items
• You’ll see new lines first hand
• You’ll see future lines two weeks early
Shopping
Gymboree is a
Nice Habit
As long as you can find
creative ways to afford it