Translating value into design

A 5 year journey

1. Early 2013: Casey Cultural Precinct2. End 2013: Workplace Strategy3. 2014: Scope and implement the New Ways of

Working4. 2015,16 & 17: Pilot Site to trial the New

Ways of Working5. End 2017: Bunjil Place Office

Accommodation

City of Casey snapshot

A diverse and complex service profile

Let’s start at the beginning

Workplace strategy

Workplace objectives

• Supporting our customer focus • Supporting our people • Creating a place to be proud

of • Flexible, adaptable,

futureproof • Being connected and

collaborative • Being efficient and effective

From this…

• Assigned workpoints • 1:1 ratio• Scarcity of

standardised meeting room options

• Limited technology

To this…

• Flexible working• 8:10 ratio• Lots of technology to enable

mobility• A wide range of spaces to

suit specific work functions

Sample floor layout

Benefits of the workplace model

Flexibility Range of spaces

Employee health and wellbeing

Sustainability

New technology

Collaboration

A new cultural precinct for Casey

A time of transformation

Governance

Our workplace pillars

Who we are and what we value

The places we do them

in

The things we

do

The things we do them with

• Change management program• Leader-led change • Change champions• Pilot site• Signature changes• Change readiness survey (pulse

check)• Communications

Who we are and what we value

Staff engagement

• Paper reduction strategy• Storage strategy• Storage audits and clean-ups• Workstyles workshops• Transition plans• Evaluation and measurement• Recommendations to inform

Bunjil Place office lay out

The things we do

Storage reduction

• Wi-Fi• Smart mobile devices• Audio visual technology• Unified communications• Skype for business• Follow-me printing• BYOD policy• Find me technology• Genius bar• New technology training• Techxperts

The things we do them with

Audio visual technology

• Ensuring the detailed design for Bunjil Place reflects the requirements of the workplace strategy

• Pilot site design and construction

• Furniture, fittings and equipment for pilot site

• Space utilisation monitoring

The places we do them in

Furniture, fittings and equipment

Trialling the new ways of working

Floor plan

• 72 worksettings: fixed height, 120-degree clusters, bench desks and height adjustable

• 40 informal worksettings

• 9 touchdown points• 15 meeting rooms:

small, medium, large and training

• Plus… the hub, team spaces, breakout spaces and outdoor spaces

• Seats: two types of task chairs plus café, meeting room and training chairs

VIBE program

8 weeks pre-VIBE

Mgr / Dept Briefing

6 weeks pre-VIBE

Review transition

plan

Provide VIBE overview and discuss

expectations

Schedule smart mobile device selection session

& training

Confirm day 1 VIBE

logisticsSmart mobile device

and accessories information and

selection session

4 weeks pre-VIBE

Finalise clean-up G, H and P Drives

Confirm programs to be transferred over to smart mobile

device

2 weeks pre-VIBE

Smart mobile device roll-out

Smart mobile device training

ECM training

Passport (checklist)

Smart mobile device

accessories

Protocol development

4 weeks @ VIBE

NWT on site to provide training

& support

Formal induction program

Locker allocation

Unified communications

training

How to sessions: use of space, meeting rooms, furniture,

ergonomics and technology

Evaluation Pre & post surveys Workshops The Wall Photograph

s

Space utilisation monitoring

Interview's, stories & case

studies

Bunjil Place recommendations and reporting

2 weeks post VIBE

Personal plan

Update transition plan

AfterStrategies to

embed longer term change

Regular events for VIBE graduates

Lessons learnt

In a nutshell

• Workplace strategy• Executive support• Change management program• Staff engagement• Technology to enable mobility• Pilot site to test the

workplace model and embed change

• Measurement

• Communications

Where to from here?