Ericsson Group Presentation | Ericsson Internal | 2014-09-22 | Page 1
Saskia Van Uffelen
CEO EricssonDigital Champion Belgium
#VUSaskia [email protected]
Joint Mission Statement
‘help every European become digital and benefit from an inclusiveDigital Society’
Challenges towards - Digitally Skilled Society- Open Internet- Connected Continent- Secure Digital Environment- Tech Trends and Societal benefits- Endorsing current & developing future activities
Ericsson Group Presentation | Ericsson Internal | 2014-09-22 | Page 9
THE LAST 20 years we have started a change greater than the industrialization
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› Foundation for innovation
› Broad applicability› Transforming society
ICT Beyond theinflection point
MOBILITY - BROADBAND - CLOUD
INSTALLATION
TRANSFORMATION
Digitalization of existing processes enabled by ICT and followed by transformation combining physical reality with digital services
Ericsson Group Presentation | Ericsson Internal | 2014-09-22 | Page 11MOBILITY - BROADBAND - CLOUD
Progressive Innovation
Ericsson Group Presentation | Ericsson Internal | 2014-09-22 | Page 12MOBILITY - BROADBAND - CLOUD
SMARTMATERIALS
SENSORS
WEARABLES
INTERNET OF THINGS
BIG DATA
ANALYTICS
AUGUMENTEDBODY
VIRTUALIZATION
INDUSTRIALBIO-TECHNOLOGY
SMARTENERGY
ROBOTICSVISUALIZATION
3D PRINTING
NANO
CROWD
Progressive Innovation
Ericsson Group Presentation | Ericsson Internal | 2014-09-22 | Page 13MOBILITY - BROADBAND - CLOUD
SMARTMATERIALS
SENSORS
WEARABLES
INTERNET OF THINGS
BIG DATA
ANALYTICS
AUGUMENTEDBODY
VIRTUALIZATION
INDUSTRIALBIO-TECHNOLOGY
SMARTENERGY
ROBOTICSVISUALIZATION
3D PRINTING
NANO
CROWD
Progressive Innovation
Accelerating Active Accessible
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Productivity development
Inclusion and diversity
Sustainable paradigm
Efficiency advancements
Experience interactions
Marketinnovations
Convenience of services
Engagingculture
People empowerment
Societydrivers
BUSINESSdrivers
PEOPLEdrivers
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Digital lifestyle
ALWAYS ON
DIGITAL RELATIONSAND IDENTITY
EVERYTHING INSTANT
PURPOSE DRIVEN
ARE IN CONTROL
ALWAYS INFORMED
PREFER SERVICES
COLLABORATIVE CULTURE
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Fundamentally new ways of create value is on riseThe assets are differentThe practices are different
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Mobility Experience
Tranquillen BlaBla Car Uber
BETTER INFORMED“I always get a suggestion for a train where I can be
sure to get a seat “
COLLABORATING“I always share my car
travel with others”
SERVICIFICATION“I often choose taxis that
are driverless”
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EXCHANGE EXPERIENCE
Blue Apron Airbnb Yerdle
SERVICIFICATION“I save time and money by subscribing to my grocery
supply”
IN CONTROL“When traveling I usually stay at a home away from
home”
COLLABORATING“In my neighborhood we share lots of stuff that’s
good to have but seldom used”
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LEARNING EXPERIENCE
Coursera Knewton Universities
BETTER INFORMED “Learning has become a
lifelong experience”
SERVICIFICATION“My education and
pedagogic method was totally personalized”
DIGITAL RELATIONSHIP
“I got my Masters on-line”
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One by one these example maybe are interesting, but not important. together they form a powerful disruptive pattern
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Transforming Business
ORCHESTRATINGECO SYSTEMS
SENSE MAKING FROM COMBINED DATA
SIMPLIFY VALUECONFIGURATION
INNOVATE IN SERVICES BUSINESS
ENCOURAGEUSER CO-CREATION
USER PARTICIPATION
OWN, SHARED AND OPEN DATA
CONNECTED THINGS
DIGITAL PLATFORMS
MARKET REACH
REDEFINED ASSETS
REDEFINED PRACTICES
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MEDIA – A FIRST MOVER
Utilities HealthMedia Transport
ICT GENERAL PURPOSE TECHNOLOGY
MOBILITY - BROADBAND - CLOUD
ICT MEDIAStreaming music, on-line games, web & IP TV, web news, media apps
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NEW MEDIA ROLES
SpotifyHBO
Amazon
iTunesChungwa
WimpBlizzard
2007 2016
21.7BUSD
28.7BUSD
33.8BUSD
39.8BUSD
48.5BUSD
58.4BUSD
68.7BUSD
80.0BUSD
92.0BUSD
104BUSD
381BUSD
352BUSD
Media ProductsRecords, CD, Newspapers, Game sw, Concerts
Media ServicesStreaming music, on-line games, web & IP TV, web
news, media apps
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Establish new position
Replace current value logic
Build value from alternative
assets
Create radically new market
› Expand from established position
› Reinforce existing value systems
› Improve offering to current
market
› Focus on efficiencies
Transforming business
›
›
›
›
EVOLUTION DISRUPTION
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Determining forces
› Expand from established
position
› Reinforce existing value
systems
› Improve offering to current
market
› Focus on efficiencies
EVOLUTION DISRUPTION
Establish new position
Replace current value logic
Build value from alternative
assets
Create radically new market ›
›
›
›
“INSIDE CONTROL”
“OUTSIDE DRIVE”
› New consumer behavior
› Changed regulatory rules
› Disruptive technology
› Redefined competition
› Definition of core business
› Scale gain opportunities
› Maturing technology
› Consolidation
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RESHAPED BUSINESS
REDEFINED ECO-SYSTEMS
VALUE CHAIN EFFICIENCY
RESHAPED VALUE SYSTEMS
VALUE CHAIN EFFECTIVENESS
Better performance of current offering
Improved offering to current market
Synergy offering across
industries
Profoundly new offering creating
new markets
“INSIDE CONTROL”
“OUTSIDE DRIVE”
DISRUPTIONEVOLUTION
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RESHAPED BUSINESS
REDEFINED ECO-SYSTEMS
VALUE CHAIN EFFICIENCY
RESHAPED VALUE SYSTEMS
VALUE CHAIN EFFECTIVENESS
“INSIDE CONTROL”
“OUTSIDE DRIVE”
DISRUPTIONEVOLUTION
ICT SERVICE ROLESin the Networked Society
Applications & Services
Systems & Platforms
Connectivity & Communication
Networkdeveloper
Serviceenabler
Servicecreator
Trends by operator role
Platform business› Supporting new practices
Enterprises Business Processes & ITCloud, Customer Experience
Network Performance› Data Monetization, new
connectivity services M2M, IP, Hetnet, CloudOperational efficiency
3
2
1
Innovate in new services› Build new eco systems
Transformation opportunitiesReach new marketsDigital home, e-health …
3
1
2
ICT SERVICE ROLESin the Networked Society
Applications & Services
Systems & Platforms
Connectivity & Communication Network
developerServiceenabler
Servicecreator
Serviceproducer
Serviceplatform develop
er
4
5
3
1
2
Users, Content & Devices
Platform business› Supporting new practices
Enterprises Business Processes & ITCloud, Customer Experience
Network performance› Data Monetization, new
connectivity services M2M, IP, Hetnet, CloudOperational efficiency
3
2
1
New service Innovation› Build new eco systems
Transform marketsDigital home, e-health …
4
5
Establish foot-print› Act on opportunities from digitalization
Driven by user experienceUnconventional business models
Invent, expand and optimize› Develop digital services
Create end-to-end experienceStriving for new efficiencies
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Future of work
Wealth distribution
Power concentration
Integrity
Digital resilience
Inclusion
› Step change efficiency
› Market effectiveness
› One planet agenda
› Knowledge
advancements
› Global community
› Innovation drive
Transforming SOCIETY›
›
›
›
›
›
OPPORTUNITIES CHALLENGES
Ericsson Group Presentation | Ericsson Internal | 2014-09-22 | Page 33
Future of work
Wealth distribution
Power concentration
Integrity
Digital resilience
Inclusion
› Step change efficiency
› Market effectiveness
› One planet agenda
› Knowledge advancements
› Global community
› Innovation drive
Transforming SOCIETY›
›
›
›
›
›
OPPORTUNITIES CHALLENGES
INFRASTRUCTURE
MARKET
IDEOLOGY
INFORMATION
GOVERNANCE
Ericsson Group Presentation | Ericsson Internal | 2014-09-22 | Page 34
Society opportunities
“Adaptable urban environment responding to
changing demand and more efficiently utilize infrastructure.“
“Engaged community, pro-active governance
and efficient use of shared resources“
“Global understanding and opening of arenas with
increased global inclusion and diversity“
“Effective markets, more flexible financing models for
entrepreneurship and innovation“
“Intensified knowledge creation and realizing of life
long learning paradigm“
“Proactive improvement of quality of life and more efficient health care “
“Behavior stimuli that reduces and controls usage in balance
with supply“
“Shorter distance between producer and user more
resource efficient consumption patterns, “