JON WILSON TEE
Syandes K31
TRANSACTION PROCESSING SYSTEM(TPS)
What is a TPS?An informational scheme for
the collection, storage, retrieval
and modification of transactions made by
an organization
TRANSACTION PROCESSING SYSTEM(TPS)
Where is it being used?
An example of a transaction processing system commonly
used in business are the systems employed by major credit
card companies found in almost every retail store.
TRANSACTION PROCESSING SYSTEM(TPS)
Systems under TPS
Data collection
Screen design
Web form collection
OFFICE AUTOMATION SYSTEM(OAS)
What is a OAS?Office automation refers to the integration of office
functions usually related to managing information.
OFFICE AUTOMATION SYSTEM(OAS)
Where is OAS used?Raw data storage, electronic data transfer, and the
management of electronic business information
comprise the basic activities of an office automation
system.
OFFICE AUTOMATION SYSTEM(OAS)
Systems under OASElectronic publishing
Electronic communication
Electronic collaboration
Image processing
Office management
KNOWLEDGE WORK SYSTEMS(KWS)
What is a KWS?Knowledge work systems (KWS) serve the
information needs at the knowledge level of the
organization. Knowledge work systems aid
knowledge workers.
KNOWLEDGE WORK SYSTEMS(KWS)
Where is KWS being used?Good examples include firms of lawyers, accountants and
management consultants.
Knowledge workers, who create, produce and share
knowledge, have traditionally utilized office automation
technology as well.
KNOWLEDGE WORK SYSTEMS(KWS)
Systems under WKS
Computer-design system
Techno-centric
Organisational
Ecological
DECISION SUPPORT SYSTEM(DSS)
What is a DSS?
A way to model data and
make quality decision based
upon it
DECISION SUPPORT SYSTEM(DSS)
Where is it being used?
Inventory all of your current information assets
Comparative sales figures between one week and
the next
Project revenue figures based on product sales
DECISION SUPPORT SYSTEM(DSS)
Systems under DSSCommunication-driven DSS
Data-driven DSS
Document-driven DSS
Knowledge-driven DSS
Model-driven DSS
EXECUTIVE SUPPORT SYSTEM(ESS)
What is a ESS?An Executive Support System (ESS) is software
that allows users to transform enterprise data into
quickly accessible and executive-level reports, such
as those used by billing, accounting and staffing
departments. An ESS enhances decision making for
executives.
EXECUTIVE SUPPORT SYSTEM(ESS)
Where is it used?Ultimately, ESS reporting tools and results are contingent on
developer and industry application. For example, Cambridge
Systematics, Inc. built an ESS that is integrated with the
investment plan for the Ministry of Transportation in Canada.
This ESS version includes features that contrast the version
used by Medical Information Technology, Inc. (MEDITECH).
EXECUTIVE SUPPORT SYSTEM(ESS)
Systems under ESS
Support for defining overall vision
Support for strategic planning
Support for strategic organizing and staffing
Support for strategic control
Support crisis management
GROUP DECISION SUPPORT SYSTEMS (GDSS)
What is a GDSS?Group decision support system (GDSS) technology supports
project collaboration through the enhancement of digital
communication with various tools and resources. These types of
programs are used to support customized projects requiring group
work, input to a group and various types of meeting protocols.
GROUP DECISION SUPPORT SYSTEMS (GDSS)
Where is it used?
Different vendors have begun to offer group
decision support system products like ThinkTank
and MeetingWorks, among others. There is also a
move to develop open-source tools that are often
called discussion support systems.
GROUP DECISION SUPPORT SYSTEMS (GDSS)
Systems under GDSS
Anonymity
Parallel Communication
Automated record keeping
Ability for virtual meetings
Portability
Global Potential
No need for a computer guru
BIBLIOGRAPHY
http://www.businessdictionary.com/definition/transaction-processing-
system.html
http://www.inc.com/encyclopedia/office-automation.html
http://www.studymode.com/course-notes/Knowledge-Work-System-
991802.html
http://www.slideshare.net/Shigem/decision-support-systems-3684360
http://www.techopedia.com/definition/543/executive-support-system-ess
http://www.slideshare.net/MihirJoshi2/group-decision-support-systems-
gdss