Definitive Cloud-Based POS ReportRestaurant Edition
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FOR DISCUSSION PURPOSES ONLY. © COPYRIGHT 2019. THE STRAWHECKER GROUP. ALL RIGHTS RESERVED.
Report Details and Methodology
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This eReport takes a deep dive into the software and technology that are at the heart of the U.S. POS restaurant industry evolution. The document highlights market trends and statistics that will shape the future of the market along with detailed assessments ofthe key POS players in the space.
• Real Merchant Data• Insights from Live Product Demos• Breakdown of the Restaurant Software Market• Forecast of the Future of the POS• Best-in-Class Feature List
The report includes detailed analyses and side by side comparisons of the major players. The analysis includes commentary on the following:
• Reporting• Support• Card Acceptance• Loyalty/Marketing• Employee Management• Hardware• Price
TSG anonymously initiated the sales process with 21 integrated, cloud based POS solutionsthat service several verticals. Through this process, TSG was able to gain valuable insightinto each company’s specializations, processes, and overall capabilities. The TSG teamcompleted various sales calls and demonstrations with each company, taking an insidelook at the features, functionality, and price of each system.
For more in-depth research and/or to learn more about TSG’s services, please contact: [email protected].
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FOR DISCUSSION PURPOSES ONLY. © COPYRIGHT 2019. THE STRAWHECKER GROUP. ALL RIGHTS RESERVED.
POS Evolution
The blurring of lines between payment companies and software companies will only continue, especially at the POS. The payment companies are looking for a way to curb account attrition, solidify market share, and bolster their product offering. By turning to software through partnership or acquisition (often both), payment companies create a one to many relationship which provides a huge boost to their bottom line. Software companies typically welcome the thought of integrated payments, as it means another revenue stream for the organization. As the lines on both sides begin to blur merchants will no longer have to patch together technology to create a cohesive solution for their business. Merchants will be able to obtain a comprehensive solution all from a single provider.
Static POSConsumers pay with cash and plastic cards. Businesses
have poor insight into business performance.
Nonexistent POSFacial recognition, beacons, or other connected commerce technology
allows consumers to walk in & out of the store with no formal checkout process. All systems and software integrate seamlessly.
Fluid POSConsumers pay via mobile, QR codes, contactless cards, and
other NFC enabled devices. Business owners leverage integrated payments in combination with integrated software providers.
Manual Imprinter
Cash Register
Accounting Ledger Electronic Processing
POS Software
Accounting Software Business Management Software Seamless Management & ExperienceAccounting + Processing + Payroll
Marketing + Inventory + CRM + eCommerce + More
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PREVIEW
FOR DISCUSSION PURPOSES ONLY. © COPYRIGHT 2019. THE STRAWHECKER GROUP. ALL RIGHTS RESERVED.
U.S. Restaurant POS Product Assessment
Reporting Support Card Acceptance Loyalty /Marketing Employee Management Other
Reporting Max. → 40Support Max. → 25
Card Acceptance Max. → 25Loyalty/Marketing Max. → 20
Employee Management Max. → 30Other Max. → 35
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Comparative Assessment PREVIEW
FOR DISCUSSION PURPOSES ONLY. © COPYRIGHT 2019. THE STRAWHECKER GROUP. ALL RIGHTS RESERVED.
SMB POS PricingCompany Aldelo Bindo POS CAKE Clover ePOSnow Harbortouch Echo Instore Kounta Lightspeed Lavu NCR
1 SaaS License/Terminal
Software Fee Per Month SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE
Support SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE
VIP Installation/Training SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE
Online Ordering/Ecommerce support
SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE
Loyalty Program SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE
Menu Building SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE
Single POS Station Bundle (Terminal, Stand, Cash Drawer, Scanner, Printer)
SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE
Other
SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE SAMPLE
Due to the complicated nature of POS pricing structures and varying go to market pricing strategies, the data displayed in this chart is subject change based on fluctuations in merchant requirements, product developments and advancement, and external market factors such as sales and situational pricing.
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Comparative Pricing Assessment PREVIEW
3.7+ MillionU.S. MERCHANTS IN
TSG’S ANALYTICS PLATFORM
40+OF THE TOP 50
ACQUIRERS SERVED
1,000+CLIENTS ADVISED
23+ YearsAVERAGE ASSOCIATE
EXPERIENCE
30+ACQUISITIONS/
INVESTMENT TRANS
Management Consulting | Analytics | Market Intelligence | Buy/Sell Consulting | eReports
The Strawhecker Group (TSG) is a fast-growing analytics and consulting firm focused on the electronic
payments industry. The company serves the entire payments ecosystem, from fintech startups to Fortune 500
companies. The firm provides its clients with advisory services, research and analytics to help them plan and
execute their strategic initiatives. Based in Omaha, a recognized payments industry hub, TSG is an established
leader in this high-growth, ever-evolving space.