Principles and Practices of Management

Principles and Practices of Management - 20

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer

Question In which type of income class, does the insurance sector have to face the

challenge of making insurance a buying priority?

Correct Answer lower-middle

Your Answer lower-middle

Multiple Choice Multiple Answer

Question Empathy is particularly important today as a component of leadership for the

following

Correct Answer rapid pace of globalisation , increasing use of teams , growing need to

retain talent

Your Answer increasing use of teams , growing need to retain talent , rapid pace of

globalisation

True/False

Question Financial institutions should maintain a close relationship to seek a seat on the

board.

Correct Answer False

Your Answer False


Question One of the internal environment factors that influences management is

Correct Answer Place

Your Answer Place

True/False

Question The financial structure is not one of the five channels of corporate governance.


Your Answer False


Question Who said, "Management is a multiple organ that manages a business, manages

a manager and manages workers and work"?

Correct Answer Peter Drucker

Your Answer Peter Drucker

Select The Blank

Question Service sector has grown because of________.

Correct Answer contracting

Your Answer contracting


Question One of the external environment factors that influences Management is

Correct Answer Legal

Your Answer Legal


Question This is one of the good control system where the system should confirm to the

nature and needs of the activity or position sought to be controlled

Correct Answer Suitability

Your Answer Suitability

Select The Blank

Question It is said that, 'Don't follow practices of delegation on ________'.

Correct Answer Paper

Your Answer Paper


Question Under mechanism of scientific management, scientific task setting includes :

Correct Answer Time study , Motion study , Method study

Your Answer Time study , Motion study , Method study


Question Franchisee stores can be categorized as

Correct Answer Gift and Card Stores , Apparel Stores , Jewellery Stores

Your Answer Gift and Card Stores , Apparel Stores , Jewellery Stores


Question Life Insurance Corporation was nationalized by merging how many private

insurance companies?

Correct Answer 245

Your Answer 245


Question Where is the attack on business families coming from

Correct Answer Transnationals

Your Answer Transnationals


Question Motivating a worker is to create a need and what else on the part of a worker

to better his present performance.

Correct Answer Desire

Your Answer Desire

Match The Following

Question Correct Answer Your Answer

Internet Further development of retail sector in India Further development of retail

sector in India

Important trends in retailing Market concentration Market concentration

Exclusive retailing Apparel retailing stores Apparel retailing stores

Retailing category based on shop area/location High street stores High street stores


Question The objectives in corporate governance are

Correct Answer growth , stability , shareholders value maximization

Your Answer stability , shareholders value maximization , growth

True/False

Question Wrong medium of communication is a physical barrier.


Your Answer False


Question Management is

Correct Answer Creative

Your Answer Creative

Match The Following


Leading companies in this sector of event management Whizcraft Entertainment Ltd,

Midas Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain

Head

Problems faced by event management industry In addition to the entertainment tax, an

event management company is also required to pay service tax In addition to the

entertainment tax, an event management company is also required to pay service tax

Areas of operations in event management Celebrity management, television events

Celebrity management, television events

Definition of event management Events are the occurrences designed for marketing

interests Events are the occurrences designed for marketing interests


Question Management is the combination of Arts, Science and

Correct Answer Profession

Your Answer Profession


Question What did chanakya write ?

Correct Answer Arthashastra

Your Answer Arthashastra



Correct Answer Multidisciplinary

Your Answer Multidisciplinary

True/False

Question Fear among managers is not a barrier to delegation of authority.


Your Answer False

True/False

Question Vision without mission is incomplete and mission without vision is

meaningless.

Correct Answer True

Your Answer True


Question Companies like Godrej, Infosys are arranging which sessions for their

employees

Correct Answer Yoga

Your Answer Yoga

True/False

Question Expectancy theory of motivation predicts that an individual will generally be a

high performer when he see a high probability that his efforts will lead to high

performance.

Correct Answer True

Your Answer True


Question Peter Drucker is an expert on :

Correct Answer Japanese art , History of technology , History of American statesman

Your Answer Japanese art , History of technology , History of American statesman

Select The Blank

Question ________ decisions relate to the day to day operations of the enterprise

generally taken by middle and lower level management.

Correct Answer Operative

Your Answer Operative


Question Name the following topics that gives an idea about the concept of organizing.

Correct Answer Decentralization , Staffing process , Span of management

Your Answer Decentralization , Staffing process , Span of management


Question The tools and techniques used in learning organizations are

Correct Answer creativity, brainstorming , observing outcomes , reframing knowledge

Your Answer creativity, brainstorming , observing outcomes , reframing knowledge


Question Who said, "Management is the creation and maintenance of internal

environment in an enterprise, where individuals working in groups can perform

efficiently and effectively towards the attainment of gr

Correct Answer Koontz & O 'Donell

Your Answer Koontz & O 'Donell

Select The Blank

Question ________ is effective only in big organizations.

Correct Answer Decentralization

Your Answer Decentralization

Select The Blank

Question Training your subordinate means ________ them.

Correct Answer Motivating

Your Answer Motivating

True/False

Question Indian companies because of confused status have lacked self-confidence.

Correct Answer True

Your Answer True

Select The Blank

Question ________ with sympathy can reduce some of the daily frustrations in organised

life and result in better communication.

Correct Answer Listening

Your Answer Listening


Question The lack of communication leads to

Correct Answer information gap , disintegration , deviation from performance

Your Answer information gap , disintegration , deviation from performance


Question Which segment of event management has the potential to gross the largest in

India?

Correct Answer Live entertainment

Your Answer Live entertainment

Select The Blank

Question Being more attuned to the feelings of those you work with is a benefit of

________.

Correct Answer Emotional Quotient

Your Answer Emotional Quotient


Question Who said, "Management is management of Men, Money, Machinery Materials

and Information?"

Correct Answer Anonymous

Your Answer Anonymous


Question Functional authority works only when,

Correct Answer Assignment is clarified , The subordinates are allowed to participate ,

Feedback control is established

Your Answer Assignment is clarified , The subordinates are allowed to participate ,


True/False

Question Motivation of subordinates to meet the expectations of the manager is a

feature of direction.


Your Answer False

True/False

Question the heart of administration is the directing function.

Correct Answer True

Your Answer True

True/False

Question Learning organizations must adopt processes that encourage interaction

across boundaries

Correct Answer True

Your Answer True


Question What is it when you are feeling and being in touch with subtle feeling about

things ?

Correct Answer Self awareness

Your Answer Empathy

Select The Blank

Question Many families were running the business with a law ________ stake of 15% to

20%.

Correct Answer Capital

Your Answer Capital


Question An SBU is an independent business with a coherent set of

Correct Answer products , competitors , objectives

Your Answer products , competitors , objectives




Question In which type of income class, does the insurance sector have to face the

challenge of making insurance a buying priority?

Correct Answer lower-middle

Your Answer lower-middle


Question Empathy is particularly important today as a component of leadership for the

following

Correct Answer rapid pace of globalisation , increasing use of teams , growing need to

retain talent

Your Answer increasing use of teams , growing need to retain talent , rapid pace of

globalisation

True/False


board.


Your Answer False




Your Answer Place

True/False

Question The financial structure is not one of the five channels of corporate governance.


Your Answer False






Select The Blank

Question Service sector has grown because of________.

Correct Answer contracting

Your Answer contracting




Your Answer Legal


Question This is one of the good control system where the system should confirm to the

nature and needs of the activity or position sought to be controlled

Correct Answer Suitability

Your Answer Suitability

Select The Blank

Question It is said that, 'Don't follow practices of delegation on ________'.


Your Answer Paper


Question Under mechanism of scientific management, scientific task setting includes :




Question Franchisee stores can be categorized as

Correct Answer Gift and Card Stores , Apparel Stores , Jewellery Stores

Your Answer Gift and Card Stores , Apparel Stores , Jewellery Stores


Question Life Insurance Corporation was nationalized by merging how many private


Correct Answer 245

Your Answer 245






Question Motivating a worker is to create a need and what else on the part of a worker

to better his present performance.

Correct Answer Desire

Your Answer Desire

Match The Following


Internet Further development of retail sector in India Further development of retail

sector in India

Important trends in retailing Market concentration Market concentration

Exclusive retailing Apparel retailing stores Apparel retailing stores

Retailing category based on shop area/location High street stores High street stores


Question The objectives in corporate governance are

Correct Answer growth , stability , shareholders value maximization

Your Answer stability , shareholders value maximization , growth

True/False



Your Answer False





Match The Following


Leading companies in this sector of event management Whizcraft Entertainment Ltd,

Midas Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain

Head

Problems faced by event management industry In addition to the entertainment tax, an

event management company is also required to pay service tax In addition to the

entertainment tax, an event management company is also required to pay service tax

Areas of operations in event management Celebrity management, television events

Celebrity management, television events

Definition of event management Events are the occurrences designed for marketing

interests Events are the occurrences designed for marketing interests






Question What did chanakya write ?

Correct Answer Arthashastra

Your Answer Arthashastra





True/False

Question Fear among managers is not a barrier to delegation of authority.


Your Answer False

True/False


meaningless.

Correct Answer True

Your Answer True


Question Companies like Godrej, Infosys are arranging which sessions for their

employees

Correct Answer Yoga

Your Answer Yoga

True/False

Question Expectancy theory of motivation predicts that an individual will generally be a

high performer when he see a high probability that his efforts will lead to high

performance.

Correct Answer True

Your Answer True


Question Peter Drucker is an expert on :

Correct Answer Japanese art , History of technology , History of American statesman

Your Answer Japanese art , History of technology , History of American statesman

Select The Blank

Question ________ decisions relate to the day to day operations of the enterprise

generally taken by middle and lower level management.

Correct Answer Operative

Your Answer Operative






Question The tools and techniques used in learning organizations are

Correct Answer creativity, brainstorming , observing outcomes , reframing knowledge

Your Answer creativity, brainstorming , observing outcomes , reframing knowledge







Select The Blank

Question ________ is effective only in big organizations.



Select The Blank

Question Training your subordinate means ________ them.

Correct Answer Motivating

Your Answer Motivating

True/False

Question Indian companies because of confused status have lacked self-confidence.

Correct Answer True

Your Answer True

Select The Blank

Question ________ with sympathy can reduce some of the daily frustrations in organised

life and result in better communication.

Correct Answer Listening

Your Answer Listening


Question The lack of communication leads to

Correct Answer information gap , disintegration , deviation from performance

Your Answer information gap , disintegration , deviation from performance


Question Which segment of event management has the potential to gross the largest in

India?

Correct Answer Live entertainment

Your Answer Live entertainment

Select The Blank

Question Being more attuned to the feelings of those you work with is a benefit of

________.

Correct Answer Emotional Quotient

Your Answer Emotional Quotient



and Information?"




Question Functional authority works only when,

Correct Answer Assignment is clarified , The subordinates are allowed to participate ,


Your Answer Assignment is clarified , The subordinates are allowed to participate ,


True/False




Your Answer False

True/False

Question the heart of administration is the directing function.

Correct Answer True

Your Answer True

True/False

Question Learning organizations must adopt processes that encourage interaction

across boundaries

Correct Answer True

Your Answer True


Question What is it when you are feeling and being in touch with subtle feeling about

things ?

Correct Answer Self awareness

Your Answer Empathy

Select The Blank

Question Many families were running the business with a law ________ stake of 15% to

20%.

Correct Answer Capital

Your Answer Capital


Question An SBU is an independent business with a coherent set of

Correct Answer products , competitors , objectives

Your Answer products , competitors , objectives




Question The summary of important trends in retailing is

Correct Answer efficiency and focus , non store retailing , global players vs local

players

Your Answer non store retailing , global players vs local players , efficiency and focus

Match The Following


EQ The qualities that mark the people who excel in real life The qualities that mark the

people who excel in real life

Self-Motivation It requires a high level of optimism and persistence despite rejection It

requires a high level of optimism and persistence despite rejection

Cost It signifies increased employees turnover It signifies increased employees turnover

Benefit Differentiating between positive and destructive emotions Differentiating

between positive and destructive emotions


Question Name the leading ad agencies in India that have a separate event section.

Correct Answer Vigennet , Ogilvy , Mathers

Your Answer Vigennet , Ogilvy , Mathers





True/False

Question Henry Fayol was born in England.


Your Answer False


Question The service sector is the most diverse sector in the economy and one of the

oldest professions present today are

Correct Answer Indian administrative services

Your Answer Indian administrative services

True/False

Question Insider trading issue is an important aspect of corporate governance.

Correct Answer True

Your Answer True

True/False

Question Economic consideration do not affect the choice of span.


Your Answer False





True/False

Question Span of management is normally related to organization structure.

Correct Answer True

Your Answer True





Select The Blank

Question ________ activities include co-ordination and control.

Correct Answer Managerial

Your Answer Managerial


Question Who emphasized that king, as a head of the state has to be virtuous and self

disciplined

Correct Answer Sukrayacharya

Your Answer Sukrayacharya


Question "The structure of consumer demand in India is like an iceberg". What is the

rationale behind this statement?

Correct Answer we see only parts of ready potential on the surface

Your Answer we see only parts of ready potential on the surface

True/False

Question Samartha Ramdas contributed to the conception of administration and

management

Correct Answer True

Your Answer True

True/False

Question Taj Mahal are living symbols of 'creation and result of management practices'.

Correct Answer True

Your Answer True



and Information?"














Question How many central ideas are associated with consequentialism?

Correct Answer Two

Your Answer Two

True/False


meaningless.

Correct Answer True

Your Answer True






Select The Blank

Question Control, like other elements of management process has to be ________ and not

an emergency operation

Correct Answer continuous

Your Answer continuous

Select The Blank

Question The concept of value and the concept of maximization of value are related

to________concept of Ethics.

Correct Answer Consequentialism

Your Answer Consequentialism

Select The Blank

Question Advantage of delegation of authority results in prompt ________.

Correct Answer Decision-making

Your Answer Decision-making


Question In addition to Place, Labor and Money which other internal environment

Factor influences Management?

Correct Answer Machines

Your Answer Machines





Select The Blank

Question ________ thinks that all knowledge is not subjective and he is self-conceit to

possess it.

Correct Answer Knowledge worker

Your Answer Knowledge worker

Select The Blank

Question Events are occurrences designed for ________ interests.

Correct Answer marketing

Your Answer marketing

True/False

Question Delegation has basically five degrees - zero, low, moderate, high and fifth

degree.

Correct Answer True

Your Answer True

Select The Blank

Question Business ethics can be defined as the study of what is________for the business.

Correct Answer good and right

Your Answer good and right

Select The Blank

Question The retailing sector in India has been quite________.

Correct Answer staid and boring

Your Answer staid and boring


Question Management is said to be the combination of three factors, arts, science and

the third is

Correct Answer profession

Your Answer profession

Match The Following


Unit of command This means that employees should receive orders from one superior

only This means that employees should receive orders from one superior only

Scalar chain Chain of superiors from the highest to the lowest ranks Chain of superiors

from the highest to the lowest ranks

Equity Loyalty, devotion on the part of managers should be there when dealing with

subordinates Loyalty, devotion on the part of managers should be there when dealing

with subordinates

Esprit De Corps In union there is strength' In union there is strength'


Question Which concept of ethics tries to explore the traits which help a person to lead

a life that is satisfying from an ethical point of view?

Correct Answer Ethics of Virtue

Your Answer Ethics of Virtue

Select The Blank

Question In management process, the most misinterpreted word is ________.

Correct Answer Organizing

Your Answer Organizing


Question What does Maslow propound about the five needs ?

Correct Answer Hierarchy

Your Answer Hierarchy


Question Which ethical concept argues/emphasizes that all mature persons have

adequate capacity to reason and that ethical rules can be desired from such reasons?

Correct Answer Deontological Ethics

Your Answer Deontological Ethics


Question What is the challenge insurance will face like any other service sector?

Correct Answer Branding

Your Answer Branding


Question The steps included in the process of MBO are

Correct Answer Preliminary setting of goals at the top , Clarification of organisational

goals , Recycling of objectives

Your Answer Preliminary setting of goals at the top , Clarification of organisational

goals , Recycling of objectives


Question What require a high level of optimism and persistence despite rejection

Correct Answer Self-Motivation

Your Answer Self-Motivation




Your Answer Place


Question Name the flagship companies under the Business family "Munjals"

Correct Answer Hero Honda , Hero Cycles

Your Answer Hero Honda , Hero Cycles


Question In the complex new liberalized economy business families face common

problems such as

Correct Answer Unproductive labour , Falling share value , Transnational attach

Your Answer Unproductive labour , Falling share value , Transnational attach

Select The Blank

Question Henry Fayol finds ________ and responsibility to be related, with the latter

arising from the former.

Correct Answer Authority

Your Answer Authority

Select The Blank

Question Planning depends on authenticity and ________ of information.

Correct Answer Reliability

Your Answer Reliability




Your Answer Legal



True/False

Question Economic consideration do not affect the choice of span.


Your Answer False

Select The Blank

Question Necessity of control in business organization arises due to number of factors,

one of which is ________ of organizations themselves.

Correct Answer Complexity

Your Answer Improper action


Question Who mentioned that everyone has a divine power to face the challenges?

Correct Answer Vivekananda

Your Answer Vivekananda

True/False

Question Henry Fayol's contribution is classified into ten industrial and management

principles.


Your Answer False


Question What is it that in communication should not be done in vacuum, instead other

people should be consulted?

Correct Answer Planning

Your Answer Planning


Question Key ethical principles include the following:-

Correct Answer Caring and compassion , Being fair and open minded , Fulfilling

commitments

Your Answer Caring and compassion , Being fair and open minded , Fulfilling

commitments


Question Name the factors determining decentralization of authority :-

Correct Answer Size of the organization , Uniformity of policy , History of the

enterprise

Your Answer Size of the organization , Uniformity of policy , History of the enterprise


Question Under principle of effective communication what should be fully understood by

all concerned?

Correct Answer Tasks , Policies , Responsibilities

Your Answer Tasks , Policies , Responsibilities


Question A practical method with a goal to purify mind and eliminate tensions is known

as :-

Correct Answer Vipassana

Your Answer Vipassana

Match The Following


Knowledge based decision-making. Instead of intuition Instead of intuition

Professional managers may have only salary-stake Question of accountability of

Performance Question of accountability of Performance

Management can be applied everywhere Management is universal Management is

universal

Management is dynamic Changes as per time Changes as per time

Manager does not require any specific qualification Anybody can become a manager

Anybody can become a manager


Question Communication forms the link between every individual and between one

group and the other groups. What are the main facts which flow through individuals at

various levels?

Correct Answer Concepts, opinions

Your Answer Concepts, co-ordination

True/False

Question The theory of Bureaucracy was first propounded by Henry L.Gantt.


Your Answer False


Question The characteristics of professional managers are :-

Correct Answer Focus , Objectivity , Creativity

Your Answer Focus , Control , Creativity

Select The Blank

Question ________ provide all types of help required to make the business more efficient

and profitable.

Correct Answer Consultants

Your Answer Consultants




Your Answer Legal


Question Components of planning would include :-

Correct Answer Objectives , Budgets , Procedures

Your Answer Objectives , Budgets , Procedures

Select The Blank

Question New companies feel that ________ is the most appropriate type of alliance.

Correct Answer Joint-venture

Your Answer Joint-venture

Select The Blank

Question Services need efficient ________, transport roads and power just as much as

industry and agriculture.

Correct Answer Telecom

Your Answer Manpower


Question Some of the famous philosophies given by our legends to smoother the

pressures of managers are :-

Correct Answer Vipassana , Meditation , Yoga

Your Answer Vipassana , Meditation , Yoga

Select The Blank

Question The scope for retailing in India is great as it is dominated by the ________.

Correct Answer Unorganized sector

Your Answer Unorganized sector

Select The Blank

Question Planning depends on authenticity and ________ of information.

Correct Answer Reliability

Your Answer Reliability

Match The Following


Management is the combination of what ? Arts, Science and Profession Arts, Science

and Profession

What is Koontz & O’Donell’s definition of management ? Management is the creation

and maintenance of internal environment in an organization Management is the

creation and maintenance of internal environment in an organization

What is Peter Drucker’s definition of management? Management is a multi-purpose

Organ that manages a business Management is a multi-purpose Organ that manages a

business

One of the features of management is Management is purposeful and Goal-oriented

Management is purposeful and Goal-oriented

Management is influenced by which external Environmental factors By political, legal,

social, cultural factors By political, legal, social, cultural factors

True/False

Question Policy is supposed to be immutable, unchanging and eternal.

Correct Answer True

Your Answer False

True/False




Your Answer False

Select The Blank

Question ________ degree of delegation is that in which a superior states a particular

task to his subordinates and tells them to investigate on that task and report back.

Correct Answer Low

Your Answer Low


Question What type of industry is consulting?

Correct Answer Knowledge

Your Answer Service

Select The Blank

Question The concept of corporate governance has been attracting ________ in India.

Correct Answer Public attention

Your Answer Public attention

Select The Blank

Question The ________ appeared in the book, In search of Excellence.

Correct Answer 7 S model

Your Answer 7 S model


Question Planning on what is said as good as no planning


Your Answer Paper


Question Which among the following is a component of planning?

Correct Answer Rules

Your Answer Discussions


Question What is the meaning of no physical transferability of services?

Correct Answer Intangibility

Your Answer Intangibility

True/False

Question Management consultants do not assist implementation.


Your Answer False


Question The lack of communication leads to :-

Correct Answer Information gap , Disintegration , Deviation from performance

Your Answer Information gap , Disintegration , Deviation from performance


Question Which is the most appropriate type of alliance which the new companies often

overestimate?

Correct Answer Joint-venture

Your Answer Joint-venture


Question The different kinds of relationships for selecting the span of control would

be :-

Correct Answer One to one , Cross relationship , Direct group

Your Answer One to one , Cross relationship , Direct group


Question Which famous management consultancy first adopted the 7 S model?

Correct Answer McKinsey & Co.

Your Answer McKinsey & Co.

True/False

Question Planning can eliminate risk, but can not minimize it.


Your Answer False


Question Communication is a two way process, it starts with :-

Correct Answer Communicator

Your Answer Communicator

Select The Blank

Question Under the types of motivators, non-financial motivators are encouragement,

freedom ________.

Correct Answer Recognition

Your Answer Recognition

True/False


board.


Your Answer False

True/False



Your Answer True

True/False

Question Successful consultants must be foreign culture savvy.

Correct Answer True

Your Answer True


Question Under mechanism of scientific management, scientific task setting includes :-






Your Answer Place

Select The Blank

Question The purpose of life is to raise from ________ to rajas

Correct Answer Tamas

Your Answer Tamas


Question Certain important motivational techniques are :-

Correct Answer Monetary incentives , Job-based techniques , MBO techniques

Your Answer Security technique , Monetary incentives , Job-based techniques


Question What does an SBU do to unrelated products and businesses?

Correct Answer It dissolves them

Your Answer It separates them




Question Profession requires definite period of what?

Correct Answer Learning

Your Answer Learning


Question Features of Management are as follows

Correct Answer goal oriented , universal , continuous process

Your Answer goal oriented , universal , continuous process


Question Management is multidisciplinary, it includes knowledge/ information from

Correct Answer economics , maths , psychology

Your Answer economics , maths , psychology


Question The features of art is as follows

Correct Answer skill , knowledge , creativity

Your Answer skill , knowledge , creativity

Match The Following


Art Skill Skill

Code of Conduct Profession Profession

Predictive Power Science Science

Management Creative Creative

Professional Manager Dynamic Dynamic

Match The Following


Social Science Management Climatic

Global Climatic Knowledge

Management is Way of life Directing

Organizing Directing Way of life

Science Knowledge Management


Question Who built the first practical mechanical calculator and predicted the

specialization of mental work; suggested profit sharing?

Correct Answer Charles Babbage

Your Answer Charles Babbage


Question Who is called “the Father of Modern Management Theory”?

Correct Answer Henry Fayol

Your Answer Henry Fayol


Question Fedrick Winslow Taylor’s Philosophy of Scientific Management are

Correct Answer cooperation , maximum output

Your Answer cooperation , individualism , maximum output

True/False

Question There are four hard ‘ S’s in the 7 S Model.


Your Answer False


Question Limitations of planning will be

Correct Answer depends on internal variables , depends on reliability of information

Your Answer depends on internal variables , eliminates risk , depends on reliability of

information

True/False

Question Danger of inflexibility is another weakness of MBO.

Correct Answer True

Your Answer True


Question Characteristic of formal organization

Correct Answer arbitrary structure , determined objectives and policies , well defined

rules and regulations

Your Answer arbitrary structure , determined objectives and policies , well defined rules

and regulations


Question Characteristics of informal organization

Correct Answer spontaneous development , informal authority

Your Answer spontaneous development , informal authority

True/False

Question Delegation and decentralization are closely related

Correct Answer True

Your Answer True


Question What constitutes the life-spark of an enterprise?

Correct Answer Directing

Your Answer Directing


Question The new techniques of control which has emerged are

Correct Answer management audit , Critical path method , Programme evaluation and

review technique

Your Answer management audit , Critical path method , Programme evaluation and

review technique


Question Some of the external factors that limit control are

Correct Answer govt. policies , market changes , economic changes

Your Answer govt. policies , market changes , economic changes

True/False

Question Direction includes issuing orders.

Correct Answer True

Your Answer True


Question Different types of coordination are

Correct Answer internal coordination , external coordination , vertical coordination

Your Answer internal coordination , external coordination , vertical coordination


Question External coordination will be

Correct Answer coordination with customers , coordination with government ,

coordination with suppliers

Your Answer coordination with customers , coordination with government , coordination

with suppliers

True/False

Question Without co-ordination individuals and organizations would begin perusal of

their own specialized interests.

Correct Answer True

Your Answer True


Question The various tools employed by the companies to improve and sustain employee

morale

Correct Answer building responsibility , rotation of jobs , job enrichment

Your Answer building responsibility , rotation of jobs , job enrichment


Question What hampers organizational communication?

Correct Answer Barriers

Your Answer Barriers

True/False

Question Using the right medium is a barrier to communication.


Your Answer False

True/False

Question Lack of communication leads to loss of trust and confidence.

Correct Answer True

Your Answer True


Question Which among the following is a event management company?

Correct Answer Planet E

Your Answer Planet E


Question Which segment of event management has the potential to gross largest in

India?

Correct Answer Live Entertainment

Your Answer Live Entertainment


Question Some of the leading companies in the event management sector are

Correct Answer Balaji Alliance Ltd. , Cine Yug , Midas Events

Your Answer Balaji Alliance Ltd. , Cine Yug , Midas Events


Question How many channels are there through which corporate governance may bear

on performance?

Correct Answer Five

Your Answer Five


Question The functions of the board of directors are

Correct Answer succession planning , establishing performance standards ,

determination of board policies

Your Answer succession planning , establishing performance standards , determination

of board policies


Question Which Indian Pharma Company has recently started an SBU?

Correct Answer Ranbaxy

Your Answer Ranbaxy


Question What is lacking in Indian business companies management?

Correct Answer Professionalism

Your Answer Professionalism


Question What type of planning Indian business families are doing?

Correct Answer Succession

Your Answer Succession

Select The Blank

Question It’s a ________ degree of delegation in which a ________ states a task to

subordinate.

Correct Answer moderate

Your Answer moderate

Correct Answer superior

Your Answer superior

Select The Blank

Question A ________ should always be clear about what is to be ________ to subordinates.

Correct Answer superior

Your Answer superior

Correct Answer delegated

Your Answer delegated

Select The Blank

Question ________ can be viewed as an extension of ________.



Correct Answer delegation

Your Answer delegation

Select The Blank

Question For an organization to function effectively certain ________ and objectives must

be ________ set.

Correct Answer goals

Your Answer goals

Correct Answer clearly

Your Answer clearly

Select The Blank

Question ________ is but a follow –up to the other functions of ________.

Correct Answer Control

Your Answer Control

Correct Answer management

Your Answer management

Select The Blank

Question Organizational morale is basically a ________ condition of groups and ________.

Correct Answer mental

Your Answer mental

Correct Answer individuals

Your Answer individuals

Select The Blank

Question Actuary ________ and deciding of a specific ________ is the biggest problem.

Correct Answer science

Your Answer science

Correct Answer premium

Your Answer premium

Select The Blank

Question ________ is concerned with what is Good and right for ________.

Correct Answer Ethics

Your Answer Ethics

Correct Answer society

Your Answer society

Select The Blank

Question ________ has difficulty in maintaining a ________ corporate image

Correct Answer SBU

Your Answer SBU

Correct Answer Uniform

Your Answer Uniform

True/False

Question Standard Batteries is a flagship company of the Thapar group.


Your Answer False


Question Learning organizations must cope with challenge and what else?

Correct Answer Uncertainty

Your Answer Uncertainty


Question What are some of the challenges faced by retail sector?

Correct Answer Looking beyond price , The people factor , The technological edge

Your Answer Looking beyond price , The people factor , The technological edge


Question Services cannot be stalked and delivered on the spot. This means services are:

Correct Answer Non Inventoriable

Your Answer Non Inventoriable


www.shopperixmall.com


Question

One of the causes of low morale would be

Correct Answer

No delegation of authority

Your Answer

No delegation of authority


Question

A business unit must meet specific criteria, if it wants to be called an SBU. These are

Correct Answer

Definable group of competitors

Your Answer



Question

An SBU is an independent business with a coherent set of

Correct Answer

products , competitors , objectives

Your Answer

products , competitors , objectives

Select The Blank

Question

In management process, the most misinterpreted word is ________.

Correct Answer

Organizing

Your Answer

Organizing

True/False

Question

Management is that important process which continues till the objectives set by the

administrator are actually achieved.

Correct Answer

True

Your Answer

False


Question

Name the flagship companies under the Business family "Munjals"

Correct Answer

Hero Honda , Hero Cycles

Your Answer



Question

The old control techniques which were used through years are

Correct Answer

Unity of policies , break-even analysis , budgetary control

Your Answer



Question

Name the technique which is said to be a ploy or a future course of action.

Correct Answer

Strategy

Your Answer

Strategy


Question

The main strategies adopted by business families for growth are

Correct Answer

Raising their capital , Appoint professional manager , Technology upgradation

Your Answer

Raising their capital , Appoint professional manager , Technology upgradation


Question

Management is purposeful and what?

Correct Answer

Goal oriented

Your Answer

Goal oriented


Question

Select the guidelines for effective decision making.

Correct Answer

Adopt a diagnostic approach to decision making , Involve subordinates in decision

making process , Evaluate the results

Your Answer

Adopt a diagnostic approach to decision making , Involve subordinates in decision

making process , Evaluate the results

Select The Blank

Question

________is at the core of corporate governance.

Correct Answer

trust

Your Answer

planning

Match The Following

Question

Correct Answer

Your Answer

Empathy

It is a component of leadership due to the rapid pace of globalisation


Social effectiveness

This component allows you to settle disputes amicably


Alfred Bennet

He is the father of intelligence quotient


Daniel Goleman

He is an American Behavioural Scientist



Question

Audit is an effective tool of corporate governance and can act/enable

Correct Answer

self-regulation

Your Answer

self-regulation


Question

Which among the following is an event management company?

Correct Answer

Planet E

Your Answer

Planet E


Question

Management is

Correct Answer

Multidisciplinary

Your Answer

Multidisciplinary


Question

Some managements who are very much intimated by consulting firms, what are they

likely to loose

Correct Answer

Confidence

Your Answer

Confidence


Question

Management exists at which levels of the organization?

Correct Answer

All

Your Answer

All


Question

Profession requires definite period of what?

Correct Answer

Learning

Your Answer

Learning


Question

Motivating a worker is to create a need and what else on the part of a worker to better

his present performance.

Correct Answer

Desire

Your Answer

Desire


Question

Science is a body of which type of Knowledge?

Correct Answer

Organized

Your Answer

Organized


Question

Features of Management are as follows

Correct Answer

goal oriented , universal , continuous process

Your Answer



Question

Management is multidisciplinary, it includes knowledge/ information from

Correct Answer

economics , maths , psychology

Your Answer

economics , maths , psychology

Select The Blank

Question

The process of control is complete only when the organisation take ________ action.

Correct Answer

corrective

Your Answer

corrective


Question

Empathy is particularly important today as a component of leadership for the following

Correct Answer

rapid pace of globalisation , increasing use of teams , growing need to retain talent

Your Answer


True/False

Question

The purpose of control is not to appraise current and completed action but to provide a

basis for regulating future activities.

Correct Answer

False

Your Answer

True

Select The Blank

Question

Business ethics can be defined as the study of what is________for the business.

Correct Answer

good and right

Your Answer

profitable

Select The Blank

Question

To solve the HR issues, one of the remedy is to emphasis on overall ________

development through training and exposure.

Correct Answer

Personality

Your Answer

Personality


Question

Corporatization of the service sector is essentially

Correct Answer

professionally managed services

Your Answer

professionally managed services

Select The Blank

Question

With liberalization markets are undergoing fundamental changes including ________ and

pressure on prices.

Correct Answer

competition

Your Answer

sales


Question

One of the external factors that influence management is

Correct Answer

Legal

Your Answer

Legal

Select The Blank

Question

Management as a discipline is the function of________.

Correct Answer

creativity

Your Answer

science


Question

Management is not just a

Correct Answer

Process

Your Answer

Performance

True/False

Question

Decreased productivity is a cost of low IQ.

Correct Answer

False

Your Answer

False

Select The Blank

Question

A rule governing Indian companies states that policy holder's funds must be________only

in India.

Correct Answer

invested

Your Answer

invested

True/False

Question

The financial structure is not one of the five channels of corporate governance.

Correct Answer

False

Your Answer

False

Match The Following

Question

Correct Answer

Your Answer

Goals

It is a dream with a deadline and articulates the long-term goals of the enterprise.

More specific, financial, non-financial issues reached with a stretch.

MBO

More specific, financial, non-financial issues reached with a stretch.

The philosophy that emphasizes self-control and self direction

Mission

The philosophy that emphasizes self-control and self direction

The basically indicate the purpose of business

Vision

The basically indicate the purpose of business

It is a dream with a deadline and articulates the long-term goals of the enterprise.

Select The Blank

Question

A set of actions that you start with and must maintain is also called as ________.

Correct Answer

Strategy

Your Answer

Strategy

Select The Blank

Question

Being more attuned to the feelings of those you work with is a benefit of ________.

Correct Answer

Emotional Quotient

Your Answer

Emotional Quotient

True/False

Question

The 7 S Framework first appeared in 'The Art of Japanese management' by Richard

Pascale and Anthony Athos in 1981.

Correct Answer

True

Your Answer

True


Question

What does decoding mean ?

Correct Answer

Message interpretation

Your Answer

Message interpretation


Question

Some tips for improving written communication would be

Correct Answer

Avoid unnecessary words , Use simple words and phrases , Use short and familiar words

Your Answer

Avoid unnecessary words , Use simple words and phrases


Question

Types of degree of delegations are:

Correct Answer

Low degree , Moderate degree , High degree

Your Answer


True/False

Question

Under pre-requisites of planning performance budgeting is meaningful without control.

Correct Answer

False

Your Answer

True


Question

In addition to Place, Labor and Money which other internal environment Factor

influences Management?

Correct Answer

Machines

Your Answer

Machines


Question

The products that are grouped under strategic business units share common factors,

like

Correct Answer

underlying technology , the market , the skill

Your Answer

underlying technology , the market , the skill



Question

What is the fundamental tool employed by managers in directing their subordinates ?

Correct Answer

Order

Your Answer

Order

True/False

Question

MBO method has been evolved by Peter Drucker (1955).

Correct Answer

True

Your Answer

True

True/False

Question

Control techniques affect the degree of decentralization.

Correct Answer

True

Your Answer

True

Select The Blank

Question

The term ________ refers to a specific administrative directive prescribing the sequential

manner in which a repetitive activity is to be initiated and completed in a goal - oriented

manner.

Correct Answer

procedure

Your Answer

procedure


Question

Whose feelings and difficulties should the manager know for direction to become

effective ?

Correct Answer

Subordinates

Your Answer

Subordinates

True/False

Question

In delegation a superior transfer some duties and responsibilities to his subordinates.

Correct Answer

False

Your Answer

False


Question

Under the disadvantages of strategic business units what is that which is difficult to

maintain in its uniformity?

Correct Answer

Corporate image

Your Answer

Corporate image

Select The Blank

Question

A superior should always establish a ________ control so that his subordinates report to

him periodically.

Correct Answer

Feedback

Your Answer

Feedback


Question

Principles of effective delegation are:

Correct Answer

Train the subordinates , Reward delegation , Appropriate reporting system

Your Answer



Question

What did chanakya write ?

Correct Answer

Arthashastra

Your Answer

Arthashastra


Question

Unethical acts are results of the following factors:

Correct Answer

unawareness and insensitivity to issues , selfishness , faulty reasoning

Your Answer



Question

How many forces of competition are there according to Michael E. Porter?

Correct Answer

Five

Your Answer

Five

Select The Blank

Question

To solve the HR issues, one of the remedy is to emphasis on overall ________

development through training and exposure.

Correct Answer

Personality

Your Answer

Professional

Select The Blank

Question

Producer services are trade,________communication and financial services.

Correct Answer

transport

Your Answer

transport


Question

The various tools for corporate governance are

Correct Answer

audit , professionalism , proper functioning of the board

Your Answer

audit , professionalism , proper functioning of the board

True/False

Question

Economic consideration do not affect the choice of span.

Correct Answer

False

Your Answer

False


Question

To become a successful consultant, name the skill required

Correct Answer

negotiation

Your Answer

negotiation

Select The Blank

Question

________ says you are the product of your past and you are bound by past activities.

Correct Answer

Law of destiny

Your Answer

Law of Karma

Select The Blank

Question

To establish contact with the creator ________ helps us to transfer our minds and reach

at the goal.

Correct Answer

Yogic processes, social norms and values

Your Answer

Yogic processes, social norms and values


Question


likely to loose

Correct Answer

Confidence

Your Answer

Confidence

True/False

Question

Learning from mistakes is often more powerful than learning from success.

Correct Answer

True

Your Answer

True


Question

The defination of decision involves following characteristics

Correct Answer

Involves Rationality , Involves Commitment , Involves Mental Process

Your Answer

Involves Rationality , Involves Commitment , Involves Mental Process


Question

One of the external environment factors that influences Management is

Correct Answer

Legal

Your Answer

Legal


Question


Correct Answer


Your Answer

Unity of policies , current date analysis , break-even analysis


Question

Name the need under the level of hierarchy which has the highest potency and a person

who lacks basic necessities of life will primarily be motivated by such needs

Correct Answer

physiological

Your Answer

physiological

Select The Blank

Question

________ is effective only in big organizations.

Correct Answer

Decentralization

Your Answer

Decentralization


Question

Budgetary control involves budgets such as

Correct Answer

sales , production , cash

Your Answer


Select The Blank

Question

The concept of corporate governance has been attracting________in India.

Correct Answer

public attention

Your Answer

public attention

Select The Blank

Question

The retailing sector in India has been quite________.

Correct Answer

staid and boring

Your Answer

staid and boring


Question

Name one of the disadvantages of strategic business units

Correct Answer

Distortion of information

Your Answer

Distortion of information


Question

The family owned businesses like Tata and Birla, also face major fears like

Correct Answer

Right successor , Stumbling self-confidence , Lack of professional management

Your Answer


Select The Blank

Question

Maharishi Institute of Management has ________ centres in India and abroad.

Correct Answer

18

Your Answer

20


Question

Under McKinsey's 7 S model, the soft S's are:

Correct Answer

Style , Staff , Skills

Your Answer

Style , Staff , Skills


Question

The factors measuring the morale of the workers and ascertain whether it is increasing

or diminishing can be listed as

Correct Answer

Absenteeism , No. of accidents , Grievances

Your Answer

Absenteeism , No. of accidents , Grievances


Question

The Indian retail sector is behind Taiwan although its retail industry is estimated to be

around $40 billion only, this is because of its

Correct Answer

81% penetration

Your Answer

81% penetration

True/False

Question

Management is the combination of Arts, Science and profession.

Correct Answer

True

Your Answer

True

True/False

Question

'Span of control' is also referred to as span of management.

Correct Answer

True

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Knowledge based decision-making.

Instead of intuition


Professional managers may have only salary-stake

Question of accountability of Performance


Management can be applied everywhere

Management is universal


Management is dynamic

Changes as per time

Changes as per time

Manager does not require any specific qualification




Question

The general management challenges faced by the service sector are

Correct Answer

Communicating the concept , Differentiating factors , Revenue model

Your Answer

Communicating the concept , Differentiating factors , Revenue model


Question

One of the internal environment factors that influences management is

Correct Answer

Place

Your Answer

Location

Select The Blank

Question

________ provide all types of help required to make the business more efficient and

profitable.

Correct Answer

Consultants

Your Answer

Consultants


Question

The key management processes in the learning organizations would be

Correct Answer

competitor analysis , performance measurement , capability planning

Your Answer

competitor analysis , performance measurement , capability planning


Question

Management is said to be the combination of three factors, arts, science and the third is

Correct Answer

profession

Your Answer

profession

True/False

Question

Taj Mahal are living symbols of 'creation and result of management practices'.

Correct Answer

True

Your Answer

True

True/False

Question

Financial institutions should maintain a close relationship to seek a seat on the board.

Correct Answer

False

Your Answer

False

True/False

Question

Ethics of statute tries to explore the traits which help the person to lead a life that is

satisfying from an ethical point of view.

Correct Answer

False

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Philosophy of scientific management

Development of each man to his capacity and ability

Development of each man to his capacity and ability

Six industrial activities

Technical, commercial, financial, accounting, security management

Technical, commercial, financial, accounting, security management

Five management functions

Planning, organizing, commanding, co-ordination, control

Planning, organizing, commanding, co-ordination, control

Four supervisors at implementation department

Gang boss, speed boss, repair boss, inspector

Gang boss, speed boss, repair boss, inspector



Question

Whose behavior does control guide and integrate?

Correct Answer

Employees

Your Answer

Employees


Question

Science as a discipline has the following features

Correct Answer

body of organized knowledge , establishes cause and effect relationship

Your Answer



Question

The activities of the communicator while communicating a message will include

Correct Answer

ideation , encoding , transmission

Your Answer

ideation , encoding , response , transmission

True/False

Question

Management is conditional

Correct Answer

False

Your Answer

True


Question

What is the keynote of Indian thought?

Correct Answer

Balance

Your Answer

Balance


Question

One of the popular forecasts is?

Correct Answer

Demand

Your Answer

Demand


Question

Few of the ethical concepts are stated as under

Correct Answer

ethical subjectivism , ethical relativism

Your Answer

ethical subjectivism , ethical relativism


Question

It is agreed that control is vital to an organization due to the following reasons

Correct Answer

positive impact , detection of weaknesses , proper implementation of plans

Your Answer

positive impact , detection of weaknesses , proper implementation of plans


Question

The aspects of corporate governance are

Correct Answer

attracting public attention , indispensable , trust

Your Answer

attracting public attention , indispensable


Question

To be called an SBU, a business unit must meet specific criteria

Correct Answer

have definable group of competitors , have its own mission , prepare its own integrated

plans

Your Answer

have definable group of competitors , have its own mission , prepare its own integrated

plans

Select The Blank

Question

________ can be viewed as an extension of ________.

Correct Answer

Decentralization

Your Answer

delegation

Correct Answer

delegation

Your Answer

Decentralization


Question

Internal coordination will be coordination between

Correct Answer

branch offices , workers and managers , coordination with employees of same dept.

Your Answer

branch offices , workers and managers , coordination with employees of same dept.

Match The Following

Question

Correct Answer

Your Answer

Challenge faced by the retail business

Looking beyond price

Looking beyond price

Brands are no longer products

They are associated with life styles and people’s aspirations

They are associated with life styles and people’s aspirations

Obstacle to retail development in India

Expensive supply chains

Expensive supply chains

A favorable factor which will help the further development of retail sector in India

Awareness being created by satellite TV channels about global products.

Awareness being created by satellite TV channels about global products.

An average Indian buying habit

Prefer to pay in cash

Prefer to pay in cash


Question

In the insurance sector the rules governing the foreign companies

Correct Answer

26% equity participation , can affect only special resolutions , cannot appoint majority

directors on the co. board

Your Answer

26% equity participation , can affect only special resolutions , cannot appoint majority

directors on the co. board

Match The Following

Question

Correct Answer

Your Answer

Sniffing

Flavor

Flavor

De merger

Downsizing

Downsizing

Consultants

Advisors

Advisors

Mergers

Acquisitions

Acquisitions

Trendy

Glamorous

Glamorous

Select The Blank

Question

A consultant should have ________ of travel ________ the globe.

Correct Answer

tenacity

Your Answer

tenacity

Correct Answer

across

Your Answer

across

Select The Blank

Question

________ the insurance ________ and forecasting Insurable population is must.

Correct Answer

Planning

Your Answer

Planning

Correct Answer

product

Your Answer

product

Select The Blank

Question

________ is a ________ process

Correct Answer

Management

Your Answer

Management

Correct Answer

continuous

Your Answer

continuous


PPM assgn


Question

Who said, “Management is management of Men, Money, Machinery Materials and

Information?”

Correct Answer

Anonymous

Your Answer

Anonymous


Question

Management is

Correct Answer

Multidisciplinary

Your Answer

Multidisciplinary


Question

The features of art is as follows

Correct Answer

skill , knowledge , creativity

Your Answer

skill , knowledge , creativity


Question

Science as a discipline has the following features

Correct Answer


Your Answer


True/False

Question

Management is conditional

Correct Answer

False

Your Answer

True

True/False

Question

Science is a body of organized knowledge.

Correct Answer

True

Your Answer

True


Question

Who formulated the l4 Principles of Management?

Correct Answer

Henry Fayol

Your Answer

Henry Fayol


Question

Some of the popular forecasts are

Correct Answer

demand forecast , sales forecast

Your Answer

demand forecast , sales forecast


Question

A vision statement should have the following components

Correct Answer

ability to inspire people , achievable , precise and objective

Your Answer


True/False

Question

Drucker emphasized an MBO philosophy for self-help

Correct Answer

False

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Control

Standard

Design

Measurement

Performance

Performance

Motivating

Employees

Employees

Deviations

Action

Standard

Flexible

Design

Action


Question

What does control set up for the organization?

Correct Answer

Standards

Your Answer

Standards

True/False

Question

Necessary rigidity is required in the control design.

Correct Answer

False

Your Answer

True

True/False

Question

Control has to be flexible.

Correct Answer

True

Your Answer

True

True/False

Question

Control helps management in knowing which department needs less attention.

Correct Answer

False

Your Answer

False


Question

By creating independent units what can be done to the need for coordination?

Correct Answer

Reduced

Your Answer

Reduced


Question

What does coordination do to corporate and individual goals?

Correct Answer

Harmonizes

Your Answer

Harmonizes

True/False

Question

Under planning targets of each department need not be compared with targets of all

other departments.

Correct Answer

False

Your Answer

True


Question

The different leadership styles are

Correct Answer

Autocratic , democratic , laissez - faire

Your Answer



Question

Some of the traits of leaderships are as follows

Correct Answer

emotional stability , communication skill , knowledge of human relations

Your Answer

emotional stability , communication skill , knowledge of human relations


Question

Under hard boiled type of autocratic leadership, the employees tend to become

Correct Answer

qresentful , uarrelsome

Your Answer

qresentful , uarrelsome


Question

Which need includes the basic human needs of food, clothing and shelter?

Correct Answer

Physiological needs

Your Answer

Social affiliation need


Question

Some of the general motivators are

Correct Answer

job security , freedom at workplace , interesting work

Your Answer

job security , freedom at workplace , interesting work


Question

Many organizational problems have their root cause in what?

Correct Answer

Misunderstandings

Your Answer

Misunderstandings


Question

The different types of psychological barriers to communication will be

Correct Answer

ego , status consciousness , closed mind

Your Answer

ego , status consciousness , closed mind


Question

The functional management challenges in service sector are

Correct Answer

human resource , marketing and advertising , finance and taxation

Your Answer

human resource , marketing and advertising , finance and taxation


Question

What proportion is the organized sector of the retail market?

Correct Answer

2 %

Your Answer

2 %

True/False

Question

Mass activities have started in modern times .

Correct Answer

False

Your Answer

True


Question

Corporate Governance is the term given to which practices?

Correct Answer

Management

Your Answer

Management

True/False

Question

There are three central ideas associated with consequentialism.

Correct Answer

False

Your Answer

False


Question

What is an independent business with a coherent set of products, strategies, and

objectives, called

Correct Answer

Strategic Business Unit

Your Answer

Strategic Business Unit

True/False

Question

EQ was first brought to attention by Benott Simon .

Correct Answer

False

Your Answer

False

Match The Following

Question

Correct Answer

Your Answer

Tatas

Indian Hotels

BPL

Nambiars

BPL

Bombay Dyeing

Nulsi Wadia

Bombay Dyeing

Indian Hotels

Azeem Premji

Wipro

Wipro

Singhanias

Raymonds

Raymonds


Question

What is the role of management consultants?

Correct Answer

All of these

Your Answer

Only a and b

Select The Blank

Question

________ is a scientific process of looking ________, which is based on past performance

Correct Answer

Forecasting

Your Answer

Forecasting

Correct Answer

forward

Your Answer

forward

Select The Blank

Question

________ is crucial to an organisaton’s ________.

Correct Answer

Directing

Your Answer

Directing

Correct Answer

success

Your Answer

success

Select The Blank

Question

Control through the ________ information will enable proper ________ of plans.

Correct Answer

feedback

Your Answer

feedback

Correct Answer

implementation

Your Answer

implementation

Select The Blank

Question

Theory Y assumes that people will exercise self-________ and control towards achieving

________ they are committed to.

Correct Answer

direction

Your Answer

direction

Correct Answer

objectives

Your Answer

objectives

Select The Blank

Question

The higher the ________ level of the employee, the lower the ________ satisfaction.

Correct Answer

educational

Your Answer

educational

Correct Answer

job

Your Answer

job

Select The Blank

Question

________ is concerned with what is Good and right for ________.

Correct Answer

Ethics

Your Answer

Ethics

Correct Answer

society

Your Answer

society

Select The Blank

Question

Make sure to follow the proper ________ in reporting the ________.

Correct Answer

Guidelines

Your Answer

Guidelines

Correct Answer

wrongdoing

Your Answer

wrongdoing

Select The Blank

Question

An ________ is a Group of related ________

Correct Answer

SBU

Your Answer

SBU

Correct Answer

businesses

Your Answer

businesses

Select The Blank

Question

Emotional ________ is the Realization to ________.

Correct Answer

intelligence

Your Answer

intelligence

Correct Answer

sense

Your Answer

Purpose


Question

The aspects of corporate governance are

Correct Answer

attracting public attention , indispensable , trust

Your Answer

attracting public attention , indispensable

Select The Blank

Question

With ________ and government regulations, moving ahead requires ________ like Joint

Ventures

Correct Answer

globalization

Your Answer

globalization

Correct Answer

strategies

Your Answer

strategies

Select The Blank

Question

Organizations where people continually expand their ________ to create results are

called ________

Correct Answer

capacity

Your Answer

capacity

Correct Answer

Learning organizations

Your Answer

Progressive organization


Question

Which among the following are the functions of board of directors?

Correct Answer

All of the above

Your Answer

All of the above


PPM assgn


Question

The best leader is someone who is?

Correct Answer

Cool

Your Answer

Cool


Question

Life Insurance Corporation was nationalized in 1956 by merging how many private


Correct Answer

245

Your Answer

245

Select The Blank

Question

________ offer a definite ________ to the planning process.

Correct Answer

Rules

Your Answer

Rules

Correct Answer

direction

Your Answer

direction

True/False

Question

To avoid order and clarity there should be unity of command.

Correct Answer

False

Your Answer

True


Question

The different leadership styles are

Correct Answer


Your Answer

Autocratic , benevolent , democratic , laissez - faire

Select The Blank

Question

Companies seeking to improve have taken a plethora of initiatives such as ________ and

________

Correct Answer

TQM

Your Answer

TQM

Correct Answer

BPR

Your Answer

BPR


Question

What has led to the stumbling of Indian companies?

Correct Answer

Self-confidence

Your Answer

Self-confidence

Select The Blank

Question

________ divide work into specialized ________.

Correct Answer

Managers

Your Answer

Managers

Correct Answer

functions

Your Answer

functions


Question

The internal environment factors that influence management are

Correct Answer

labour , machines , place

Your Answer

labour , machines


Question

Co-ordination must be visualized from which stage of planning and policymaking?

Correct Answer

Early

Your Answer

Early

True/False

Question

Management consultants do not assist implementation.

Correct Answer

False

Your Answer

False

Select The Blank

Question

________ management includes ________ of tools and equipments.

Correct Answer

Scientific

Your Answer

Scientific

Correct Answer

Standardization

Your Answer

Standardization

Select The Blank

Question

A ________ faced by the retail business is the ________ aspect.

Correct Answer

challenge

Your Answer

challenge

Correct Answer

cultural

Your Answer

cultural

Select The Blank

Question

________ should ________ its resources in key areas

Correct Answer

SBU

Your Answer

SBU

Correct Answer

Manage

Your Answer

Manage

True/False

Question

Frederick W. Taylor was born before Henry Fayol

Correct Answer

False

Your Answer

False


Question

Who said, “Management is the creation and maintenance of internal environment in an

enterprise, where individuals working in groups can perform efficiently and effectively

towards the attainment of gr

Correct Answer

Koontz & O ‘Donell

Your Answer



Question

Without an efficient what can, direction not be fully effective?

Correct Answer

Control

Your Answer

Control


Question

Various areas of operations in Event Management are

Correct Answer

celebrity mangement , high profile weddings, birthday parties , concerts

Your Answer

celebrity mangement , high profile weddings, birthday parties , Talent search , concerts


Question

A responsible leader does not limit

Correct Answer

discussions , development of alternatives , interactions

Your Answer

discussions , development of alternatives , interactions


Question

Achieving one’s potential is what type of need?

Correct Answer

Self-actualization

Your Answer

Self-actualization

Select The Blank

Question

________ involves the setting of ________ which will have to prevail in the Organization

Correct Answer

Objectives

Your Answer

Policies

Correct Answer

standards

Your Answer

standards


Question

Who said, “Management is a multiple organ that manages a business, manages a

manager and manages workers and work”?

Correct Answer

Peter Drucker

Your Answer

Peter Drucker


Question

What is the meaning of no physical transfer of goods in Service?

Correct Answer

Intangibility

Your Answer

Intangibility

Match The Following

Question

Correct Answer

Your Answer

Whose success story has taught us a lesson?

Japan

Japan

Which King insisted upon setting the goals?

Akbar

Akbar

Who mentioned that everybody has a divine power to face challenges?

Vivekananda

Vivekananda

Who was the mentor of Chandragupta Maurya?

Kautilya

Kautilya

Who popularize Transcendental Meditation?

Maharishi

Maharishi

True/False

Question

Direction should not be a very continuous activity.

Correct Answer

False

Your Answer

False

True/False

Question

Delegation of authority does not allow subordinate to develop

Correct Answer

False

Your Answer

False


Question


Information?”

Correct Answer

Anonymous

Your Answer

Anonymous


Question

Who is called “the Father of Modern Management Theory”?

Correct Answer

Henry Fayol

Your Answer

Henry Fayol


Question

Direction helps facilitate what in the organization?

Correct Answer

Change

Your Answer

Change

Select The Blank

Question

________ corporate governance is ________ to resilient and vibrant capital markets.

Correct Answer

Strong

Your Answer

Strong

Correct Answer

indispensable

Your Answer

indispensable

Match The Following

Question

Correct Answer

Your Answer

EQ refers to the qualities

That mark the people who excel in real life.

That mark the people who excel in real life.

Science is proving that EQ more than IQ

Underpins many of the best decisions.

Underpins many of the best decisions.

Emotional distress shrinks working memory

And so diminishes the ability to think clearly.

And so diminishes the ability to think clearly.

self-motivation requires a high level of optimism

And persistence despite rejection.

And persistence despite rejection.

Empathy involves reading unstated emotional cues

Being able to sense what others are feeling

Being able to sense what others are feeling


Question

Due to liberalization the changes that has taken place can be summarized as

Correct Answer

competition , pressure on prices , market revolution

Your Answer

competition , pressure on prices , market revolution

Select The Blank

Question

Corporate governance should aim at better ________, ________ and accountability.

Correct Answer

transparency

Your Answer

transparency

Correct Answer

ethics

Your Answer

ethics

True/False

Question

Economic considerations do not affect the choice of span.

Correct Answer

False

Your Answer

False

Select The Blank

Question

________ can be viewed as an extension of ________.

Correct Answer

Decentralization

Your Answer

Decentralization

Correct Answer

delegation

Your Answer

delegation

Select The Blank

Question

________ can defined as the ________ of what is good and right for business.

Correct Answer

Business Ethics

Your Answer

Business Ethics

Correct Answer

study

Your Answer

study


Question

Where is the attack on business families coming from?

Correct Answer

Transnationals

Your Answer

Transnationals


Question


Correct Answer

unity of policies , break-even analysis , budgetary control

Your Answer



Question

Steps that a whistle blower should take into consideration

Correct Answer

stick to facts , consult lawyer , determine the type of wrong

Your Answer

stick to facts , consult lawyer , determine the type of wrong


Question

Budgetary control involves budgets such as

Correct Answer


Your Answer


True/False

Question

Event management is a modern activity.

Correct Answer

True

Your Answer

True


Question

Which among the following are barriers to communication?

Correct Answer

Noise, time and distance , Semantic barriers , Wrong Medium

Your Answer

Noise, time and distance , Semantic barriers , Wrong Medium


Question

What is concerned for the good and right for the society?

Correct Answer

Ethics

Your Answer

Ethics


Question

The important characteristics of direction are

Correct Answer

helps utilize capabilities , initiates action , irreplaceable task

Your Answer

helps utilize capabilities , initiates action , irreplaceable task


Question

Principles of effective communication would be

Correct Answer

clear in use of language , attentive listening , use of right medium

Your Answer

clear in use of language , attentive listening , use of right medium

True/False

Question

The objective of paternalistic leadership to help, guide, protect followers.

Correct Answer

True

Your Answer

True


Question

The channels through which corporate governance may bear on performance are

Correct Answer

managerial incentives , disciplining , corporate restructuring

Your Answer

managerial incentives , disciplining , corporate restructuring


PPM assgn


Question

Written communication is a

Correct Answer

Non-Direct Communication

Your Answer

Non-Direct Communication


Question

The most effective way of communication

Correct Answer

Written

Your Answer

Verbal


Question

It can be used as legal record which may be used in the court of law

Correct Answer

Written communication

Your Answer

Written communication


Question

Barrier for written communication can be

Correct Answer

Language

Your Answer

Language


Question

These are permanent records for business

Correct Answer

Business letters

Your Answer

Business letters

Match The Following

Question

Correct Answer

Your Answer

Written Communication

Non- Direct communication

Non- Direct communication

Business letter

legal evidence

legal evidence

Outward Number

Further reference

Further reference

Inward address

Receivers address

Receivers address

Head Address

Senders Address

Senders Address


Question

Essentials of a good plan are

Correct Answer

must be continuous , should be time bound , must motivate people

Your Answer

must be continuous , should be time bound , must motivate people


Question


Correct Answer


Your Answer


Match The Following

Question

Correct Answer

Your Answer

Organizing

…Process

…Management

Philosophy

…Management

…Span

Exception

…Principle

…. Degree

Control

…Span

…Process

Delegation

…. Degree

…Principle


Question

The extent of decentralization depends of which factor ?

Correct Answer

Costliness

Your Answer

Costliness

True/False

Question

Delegation and decentralization are closely related

Correct Answer

True

Your Answer

True


Question

Who said, direction is telling people what to do?

Correct Answer

Dale

Your Answer

Dale


Question

What is essential for an order is to be carried out effectively?

Correct Answer

Acceptance

Your Answer

Acceptance


Question

Direction helps integrate whose efforts?

Correct Answer

Individual

Your Answer

Individual

True/False

Question

Necessary rigidity is required in the control design.

Correct Answer

False

Your Answer

False


Question

Some of the important techniques of coordination are

Correct Answer

hierarchy , effective communication , indoctrination

Your Answer

hierarchy , effective communication , indoctrination

True/False

Question

One needs to se e the big picture.

Correct Answer

True

Your Answer

True

True/False

Question

The 3-needs theory is about motivators in an organization.

Correct Answer

True

Your Answer

True

True/False

Question

Service sector has expanded because of explosion in information technology.

Correct Answer

True

Your Answer

True


Question

Franchisee stores can be further categorized into

Correct Answer

apparel stores , jewellery stores , footwear stores

Your Answer

apparel stores , jewellery stores , footwear stores


Question

What is event management?

Correct Answer

Interactive advertising

Your Answer

Interactive advertising


Question

What is the core of corporate governance?

Correct Answer

Trust

Your Answer

Trust

True/False

Question

There are five channels through which corporate governance may bear.

Correct Answer

True

Your Answer

True


Question

Key ethical principles include the following

Correct Answer

fulfilling commitments , caring and compassion , being accountable for decision

Your Answer

fulfilling commitments , caring and compassion , being accountable for decision


Question

Unethical acts are results of the following factors

Correct Answer

unawareness and insensitivity to issue , faulty reasoning , selfishness

Your Answer

unawareness and insensitivity to issue , faulty reasoning , selfishness

True/False

Question

An SBU is a relatively independent business unit.

Correct Answer

True

Your Answer

True


Question

Learning organizations must develop a capacity for fast-paced innovation and learn to

love what?

Correct Answer

Change

Your Answer

Change


Question

The different disciplines mentioned in the fifth discipline fieldbook by Peter Sange are

Correct Answer

personal mastery , mental models , shared vision

Your Answer

personal mastery , mental models , shared vision


Question

Who mentioned that everyone has a divine power to face the challenges?

Correct Answer

Vivekananda

Your Answer

Vivekananda


Question

Human beings are classified under different mental conditions such as

Correct Answer

restless equilibrium , imperfect equilibrium , perfect equilibrium

Your Answer

restless equilibrium , imperfect equilibrium , perfect equilibrium


Question

Successful consultants should promote their consultancy through what?

Correct Answer

Network

Your Answer

Network

True/False

Question

Decentralization would not be preferred in large-sized units.

Correct Answer

False

Your Answer

False

Select The Blank

Question

Planning ________ risk factors and ________ waste

Correct Answer

anticipates

Your Answer

anticipates

Correct Answer

eliminates

Your Answer

eliminates

Select The Blank

Question

The need for co-ordination is felt to ________ the ________ of an organization

Correct Answer

integrate

Your Answer

integrate

Correct Answer

activities

Your Answer

activities

Select The Blank

Question

________ motivating, supervising, directing, guiding of employees, are ________ of control.

Correct Answer

Leading

Your Answer

Leading

Correct Answer

elements

Your Answer

elements

Select The Blank

Question

________ maintains the ________ between ends and means, outputs and efforts.

Correct Answer

Control

Your Answer

Control

Correct Answer

Equilibrium

Your Answer

Equilibrium

Select The Blank

Question

________ leader believes in helping, ________, protecting, and keeping followers happy?

Correct Answer

Paternalistic

Your Answer

Paternalistic

Correct Answer

guiding

Your Answer

guiding

Select The Blank

Question

Theory X assumes People must be ________ or controlled to do work to achieve ________

Correct Answer

coerced

Your Answer

coerced

Correct Answer

objectives

Your Answer

objectives

Select The Blank

Question

Morale generally ________ to esprit de ________.

Correct Answer

refers

Your Answer

refers

Correct Answer

corps

Your Answer

corps

Select The Blank

Question

________ services comprise of social and personal services and ________.

Correct Answer

Consumer

Your Answer

Consumer

Correct Answer

hotels

Your Answer

hotels

Select The Blank

Question

Indian ________ must keep in mind that Indians enjoy ________ for options.

Correct Answer

retailers

Your Answer

retailers

Correct Answer

scouting

Your Answer

scouting

Select The Blank

Question

An objective of corporate governance is ________ of ________ value.

Correct Answer

enhancement

Your Answer

enhancement

Correct Answer

shareholder

Your Answer

shareholder

Select The Blank

Question

________ is ________ management does

Correct Answer

management

Your Answer

Organization

Correct Answer

what

Your Answer

what


Question

Corporate governance may bear on performance through which of the following?

Correct Answer

All of these

Your Answer

All of these


Question

The tools and techniques used in the learning organizations are

Correct Answer

creativity, brainstorming , observing outcomes , reframing knowledge

Your Answer

creativity, brainstorming , observing outcomes , reframing knowledge


Question

Collective learning requires skills for sharing information and knowledge, the key skills

mentioned are

Correct Answer

listening and observing , holistic perspective , coping with challenge and uncertainty

Your Answer

knowledgeable colleagues , listening and observing , holistic perspective , coping with

challenge and uncertainty


Question

The Indian customer likes to be served:

Correct Answer

All of these

Your Answer

All of these




Question

The products that are grouped under SBU share a common

Correct Answer

underlying technology , market , skill

Your Answer

market , skill


Question

What requires a high level of optimism and persistence despite rejection?

Correct Answer

Self Motivation

Your Answer

Self Motivation

True/False

Question

Strong corporate governance is indispensable to resilient and vibrant capital markets.

Correct Answer

True

Your Answer

True


Question

The service may or may not be tied to which type of good?

Correct Answer

Physical

Your Answer

Intangible

Select The Blank

Question

Organization is like an ________ influenced by ________-building process.

Correct Answer

individual

Your Answer

image

Correct Answer

image

Your Answer

Systemic

Select The Blank

Question

50.The last few years have shown a ________ of film ________ shows.

Correct Answer

opportunities

Your Answer

Recurrence

Correct Answer

celebrity

Your Answer

celebrity


Question


Correct Answer

Transnationals

Your Answer

Transnationals

True/False

Question

Product differentiation is not a barrier to entry.

Correct Answer

False

Your Answer

True


Question

Management is

Correct Answer

Creative

Your Answer

Creative

Select The Blank

Question

There has been an increased ________ on ________.

Correct Answer

reliance

Your Answer

Emphasis

Correct Answer

consultants

Your Answer

reliance


Question

The different A’s of the service sector are

Correct Answer

acceptability , awareness , availability

Your Answer


True/False

Question

Management exists only at the top levels of the organization.

Correct Answer

False

Your Answer

False

Select The Blank

Question

In the Needs- satisfaction chain, every ________ is a ________

Correct Answer

step

Your Answer

step

Correct Answer

Motivator

Your Answer

Motivator


Question

Organization is a set-up of what?

Correct Answer

Relationships

Your Answer

Relationships

Match The Following

Question

Correct Answer

Your Answer

Problem Perception

Bounded Rationality

Weaknesses

Benefits

Weaknesses

Bounded Rationality

Takeover

Turnaround

Turnaround

Budgets

Strategies

Rules

Policies

Rules

Strategies


Question

Business families have adapted themselves to the new realities such as

Correct Answer

customer relationship management , reliable after sales service , new product launch

Your Answer

customer relationship management , reliable after sales service , new product launch


Question

Management is the combination of Arts, Science and

Correct Answer

Profession

Your Answer

Profession


Question

The Indian customers has been shying away from large stores and supermarket chains

due to

Correct Answer

poverty and low literacy rates , expensive supply chains , low per capita income , low

taxes

Your Answer

poverty and low literacy rates , low per capita income

True/False

Question

India never had its own management practice.

Correct Answer

False

Your Answer

False


Question

The need for co-ordination is created when managers do what to specialized activities?

Correct Answer

Divide

Your Answer

Distribute

Select The Blank

Question

Self-motivation requires a ________ level of ________.

Correct Answer

High

Your Answer

High

Correct Answer

optimism

Your Answer

optimism


Question

The bureaucratic type of leadership is normally criticized for

Correct Answer

nepotism , delays

Your Answer

nepotism , autocratic


Question

The various problems faced by event management industries are

Correct Answer

entertainment tax rates , large no. of permissions required , service taxes

Your Answer

entertainment tax rates , large no. of permissions required , service taxes

True/False

Question

Indian business families have focused more on their areas of core competence.

Correct Answer

False

Your Answer

False


Question



Correct Answer

Peter Drucker

Your Answer

Harold Konntz

Select The Blank

Question

Henry P. Towne outlined the Importance of ________ as a ________

Correct Answer

management

Your Answer

management

Correct Answer

science

Your Answer

science


Question

Components of planning would include

Correct Answer

objectives , budgets , procedures

Your Answer

objectives , procedures , people


Question


Correct Answer

Process

Your Answer

Process


Question

According to Sehznick, “ the major task of a leader is not only to make a policy, but to

build it into organization’s what?”

Correct Answer

Corporate Culture

Your Answer

Corporate Culture

True/False

Question

Direction is also done by top and middle level managers.

Correct Answer

True

Your Answer

True


Question

What does the insurance company compensate, when an event insured against occurs?

Correct Answer

Losses

Your Answer

Losses


Question

Who is the Father of Competitive Strategy?

Correct Answer

Michael E. Porter

Your Answer

Peter F. Drucker

True/False

Question

Greater co-ordination is not needed in sequential rather than pooled interdependence.

Correct Answer

False

Your Answer

False

Select The Blank

Question

________ is telling ________ what to do.

Correct Answer

Direction

Your Answer

Direction

Correct Answer

people

Your Answer

Subordinates

Match The Following

Question

Correct Answer

Your Answer

The process of control is complete

only when corrective action is taken.

via information collected.

Control highlights omissions if any.

And makes it possible to take Corrective measures.

And makes it possible to take Corrective measures.

Control is related to the future.

though it lives in the present.

of the nature of corrective action to be taken.

Changes can be anticipated

via information collected.

though it lives in the present.

Control gives the correct picture

of the nature of corrective action to be taken.

only when corrective action is taken.

True/False

Question

Organisational morale is basically the individual mental condition.

Correct Answer

False

Your Answer

False


Question


Correct Answer


Your Answer


Select The Blank

Question

________ is a systematic and knowledge of ________ and living.

Correct Answer

Vedanta

Your Answer

Vedanta

Correct Answer

Life

Your Answer

Life


Question

Who propounded theory X and theory Y?

Correct Answer

McGregor

Your Answer

Henry Fayol


Question

Service sector has expanded relentlessly in the past decade due to related events in the

1990’s

Correct Answer

explosion of information tech. , slow growth of manufacturing industry , virtual

stagnation in agriculture

Your Answer

explosion of information tech. , slow growth of manufacturing industry , virtual

stagnation in agriculture


Question


Correct Answer

Place

Your Answer

Location

Select The Blank

Question

Actuary ________ and deciding of a specific ________ is the biggest problem.

Correct Answer

science

Your Answer

premium

Correct Answer

premium

Your Answer

Compensation

True/False

Question

If you want it done right, do it yourself, is a fallacy

Correct Answer

True

Your Answer

False

Select The Blank

Question

Self-________ matters a lot to ________

Correct Answer

regulation

Your Answer

regulation

Correct Answer

Leaders

Your Answer

Leaders


Question

Some of the major strategies adopted by business families for their survival and growth

are

Correct Answer

appointment of professional mangers , joint ventures and tie-ups , technology up

gradation

Your Answer

appointment of professional mangers , technology up gradation


Question


Correct Answer

Legal

Your Answer

Skills


Question

For most hi-tech service industries, the two ingredients are:

Correct Answer

Only a and c

Your Answer

Only a and c



Question

Which of the following is a necessary by product of good managerial directing ?

Correct Answer

Co-ordination

Your Answer

Monitoring


Question

Functional authority works only when,

Correct Answer

Assignment is clarified , The subordinates are allowed to participate , Feedback control

is established

Your Answer


is established


Question

Unethical acts are results of the following factors:

Correct Answer


Your Answer



Question

Limitation of control are

Correct Answer

external factors , fixing of responsibility , variation and its causes

Your Answer



Question

Name the service which has two prime necessities like co-ordination and infiltration.

Correct Answer

Staff

Your Answer

Staff


Question

How many forces of competition are there according to Michael E. Porter?

Correct Answer

Five

Your Answer

Five


Question

The internal environment factors that influence management are

Correct Answer


Your Answer


Select The Blank

Question

________ means draw prior conclusions about the probables of production, sales, profits

in the future, on the basis of research.

Correct Answer

Forecasting

Your Answer

Forecasting


Question

How many billion dollars is our Retailing sector estimated to be?

Correct Answer

$ 180 billion

Your Answer

$ 180 billion

True/False

Question

Motivation of subordinates to meet the expectations of the manager is a feature of

direction.

Correct Answer

False

Your Answer

False


Question

Name the tactics used in the intensity of rivalry amongst existing competitors.

Correct Answer

Price competition , Advertising battles , Product introduction

Your Answer

Substitute products , Price competition , Advertising battles


Question

Which concept of ethics tries to explore the traits which help a person to lead a life that

is satisfying from an ethical point of view?

Correct Answer

Ethics of Virtue

Your Answer

Ethics of Virtue


Question

What is the challenge insurance will face like any other service sector?

Correct Answer

Branding

Your Answer

Branding

True/False

Question

Vision without mission is incomplete and mission without vision is meaningless.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Different rates are levied by different states for ________ tax.

Correct Answer

entertainment

Your Answer

entertainment

True/False

Question

Science is a body of organized knowledge

Correct Answer

True

Your Answer

True


Question

Name the group of related businesses that can be taken for the sake of strategic

planning, distinct from the rest of the businesses

Correct Answer

strategic business units

Your Answer

strategic business units

Select The Blank

Question

Brands are associated with lifestyles and people's________.

Correct Answer

aspirations

Your Answer

aspirations


Question

Organization is apart of which type of system?

Correct Answer

Social

Your Answer

Social

Select The Blank

Question

Advantage of delegation of authority results in prompt ________.

Correct Answer

Decision-making

Your Answer

Decision-making

Match The Following

Question

Correct Answer

Your Answer

Principle of effective delegation

To believe in feedback, interaction and result orientation.

To believe in feedback, interaction and result orientation.

High degree of delegation

The task is specified to a subordinate and is told to report back with results

The task is specified to a subordinate and is told to report back with results

Functional authority

This is clarifying the assignment, which is delegated to a department.

This is clarifying the assignment, which is delegated to a department.

Need for delegation

Superior needs to concentrate on important and vital issues.

Superior needs to concentrate on important and vital issues.


Question

Advantages of delegation of authority would be:

Correct Answer

Prompt decision making , Opportunity to subordinates to grow and develop ,

Satisfaction to subordinates in terms of recognition

Your Answer



Select The Blank

Question

Span of control is also referred to as the span of ________.

Correct Answer

Supervision

Your Answer

Supervision

Select The Blank

Question

One of the merits of ________ is that it recognizes importance of various individual needs

and motivation, and yields a contingency model.

Correct Answer

Vroom's theory

Your Answer

Herzberg's theory


Question

A senior family member and trusted professional manager acts as what to the business

families scions trained abroad and then return to take over the business.

Correct Answer

mentor

Your Answer

mentor

Select The Blank

Question

________means that private and foreign investors can participate in the Indian Insurance

Sector.

Correct Answer

Liberalization

Your Answer

Liberalization

Select The Blank

Question

Chesterd Bernard developed a theory of organization and ________ functions.

Correct Answer

Executive

Your Answer

Executive

Match The Following

Question

Correct Answer

Your Answer

Unit of command

This means that employees should receive orders from one superior only

This means that employees should receive orders from one superior only

Scalar chain

Chain of superiors from the highest to the lowest ranks

Chain of superiors from the highest to the lowest ranks

Equity

Loyalty, devotion on the part of managers should be there when dealing with

subordinates

This means each group of activities with the same objective must have one head and

one plan

Esprit De Corps

In union there is strength'

In union there is strength'


Question

The main role of management consultant to the organisation is to provide

Correct Answer

Recommendations

Your Answer

Information


Question

The potential external opportunities faced by an organization are

Correct Answer

additional customer groups , faster market groups , falling trade barriers

Your Answer

additional customer groups , falling trade barriers


Question

The service sector has grown because of reasons mentioned below

Correct Answer

tendency of distributing specialized knowledge and technology capital for labour in the

manufacturing industry , technology no longer gives a competitive edge to

manufacturing activities in the global scenario , as income increases, consumer

demands for services increase faster than those for goods

Your Answer

as income increases, consumer demands for services increase faster than those for

goods , a change in customer demand pattern from traditional to modern, global stds


Question


Correct Answer


Your Answer


True/False

Question

Management is the combination of Arts, Science and profession.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Actuary is one who specializes in the________of insurance.

Correct Answer

mathematics

Your Answer

mathematics

True/False

Question

One of the oldest technique of checking performance is the personal observation.

Correct Answer

True

Your Answer

True

True/False

Question

Delegation and decentralization are closely related to each other.

Correct Answer

True

Your Answer

True


Question

In the complex new liberalized economy business families face common problems such

as

Correct Answer

Unproductive labour , Falling share value , Transnational attach

Your Answer

Unproductive labour , Falling share value , Transnational attach


Question

What articulates the long-term goals of an enterprise ?

Correct Answer

Vission Statement

Your Answer

Vission Statement


Question

Some of the popular forecasts are

Correct Answer

Demand forecast , Sales forecast , Specific industry forecast

Your Answer

Demand forecast , Sales forecast , Specific industry forecast

True/False

Question

You should never measure the process and develop tools that will measure your

progress.

Correct Answer

False

Your Answer

False

Select The Blank

Question

Many families were running the business with a law ________ stake of 15% to 20%.

Correct Answer

Capital

Your Answer

Capital

True/False

Question


Correct Answer

False

Your Answer

False

True/False

Question

Direction initiates at the bottom level in the organisation and follows to top through the

hierarchy.

Correct Answer

False

Your Answer

False

Select The Blank

Question

High morale is likely to be associated with superior motivation and low morale with

________, and a lack of drive.

Correct Answer

frustration

Your Answer

stress


Question

Research indicates that the limbic system learns best through

Correct Answer

motivation , extended practice , feedback

Your Answer

motivation , extended practice , feedback


Question

Advantages of learning organizations should be

Correct Answer

Free exchange and flow of information , Commitment to learning, personal development

, Climate of openness and trust

Your Answer

Free exchange and flow of information , Commitment to learning, personal development

, Climate of openness and trust

True/False

Question

Morale is the sum total of various physical qualities.

Correct Answer

False

Your Answer

True



Question

What type of industry is consulting

Correct Answer

Knowledge

Your Answer

Specialist


Question

Which Indian pharma company has recently started an SBU?

Correct Answer

Ranbaxy

Your Answer

Ranbaxy

Select The Blank

Question

________is a tool for corporate governance.

Correct Answer

communication

Your Answer

communication


Question

What does control maintain between output and effort?

Correct Answer

Equilibrium

Your Answer

Balance

True/False

Question

Horizontal co-ordination takes place sideways.

Correct Answer

True

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Who is the father of the three-needs theory?

McClelland

Who discovered the Expectancy theory?

Vroom

What is a basic need?

Food

Vroom

What is an esteem need?

Self-esteem

Who propounded Theory X?

McGregor


Question

The non-financial type of motivators would be

Correct Answer

encouragement , freedom , recognition

Your Answer

encouragement , freedom , recognition

Select The Blank

Question

New companies feel that________is the most appropriate type of alliance.

Correct Answer

Joint-venture

Your Answer

Joint-venture


Question

What is that the consultant must be able to recognise about the client's future needs ?

Correct Answer

Vision

Your Answer

Goal

Select The Blank

Question

Learning organizations are adaptive to their________environment

Correct Answer

external

Your Answer

external

Match The Following

Question

Correct Answer

Your Answer

Vipassana

Meditation

Meditation

Visionary

Missionary

Missionary

Knowledge Worker

Wisdom Worker

Wisdom Worker

Tamas

Rajas

Rajas

Karma

Destiny

Destiny

Select The Blank

Question

Event ________ has various ________ opportunities.

Correct Answer

management

Your Answer

management

Correct Answer

Career

Your Answer

Career


Question

Some of the public insurance companies are

Correct Answer

LIC , Oriental Insurance , General Insurance

Your Answer

LIC , General Insurance , Allianz AG


Question

Fedrick Winslow Taylor’s Mechanism of Scientific Management includes

Correct Answer

scientific task setting , planning the task , standardization of tools and equipments

Your Answer

scientific task setting , planning the task , standardization of tools and equipments

Select The Blank

Question

Under the principles of effective delegation, it is said that never delegate and ________.

Correct Answer

Disappear

Your Answer

Disappear

Select The Blank

Question

The higher the ________ level of the employee, the lower the ________ satisfaction.

Correct Answer

educational

Your Answer

educational

Correct Answer

job

Your Answer

job


Question


Information?”

Correct Answer

Anonymous

Your Answer

Peter Drucker

Select The Blank

Question

________ is the result of human limitation to the span of management.

Correct Answer

Delegation

Your Answer

Delegation


Question

Learning organizations must possess what type of culture?

Correct Answer

Learning

Your Answer

Learning

Select The Blank

Question

A ________ faced by the retail business is the ________ aspect.

Correct Answer

challenge

Your Answer

challenge

Correct Answer

cultural

Your Answer

cultural


Question

The different A’s of the service sector are

Correct Answer


Your Answer



Question

Some of the external factors that limit control are

Correct Answer

govt. policies , market changes , economic changes

Your Answer

govt. policies , organizational policies , market changes

True/False

Question

the heart of administration is the directing function.

Correct Answer

True

Your Answer

True

True/False

Question

Service denotes physical transfer of goods.

Correct Answer

False

Your Answer

True

True/False

Question

For effective control, different departments should have uniform systems of control.

Correct Answer

False

Your Answer

True


Question

As organizations increase their products, market diversity etc, for what type of people

does the demand increase?

Correct Answer

General Managers

Your Answer

General Managers


Question

The objective in corporate governance are

Correct Answer

shareholders value maximization , growth , stability

Your Answer

shareholders value maximization , growth , stability


Question

Name the department which plays a major role in developing a learning organization

Correct Answer

MIS

Your Answer

Sales


Question

Communication barriers in the international environment are

Correct Answer

Loss by transmission , Loss by poor retention , Poor listening

Your Answer

Loss by transmission , Loss by poor retention , Poor listening


Question

What criterion is that which the SBU must meet which is neither too large nor too

small?

Correct Answer

Proper size

Your Answer

Proper size

Select The Blank

Question

Management is a creative and________process.

Correct Answer

continuous

Your Answer

continuous


Question


Correct Answer


Your Answer


Select The Blank

Question

Individuals have different ________ of management categories such as democratic,

________, bureaucratic, etc.

Correct Answer

styles

Your Answer

styles

Correct Answer

autocratic

Your Answer

autocratic

True/False

Question

Economic considerations do not affect the choice of span.

Correct Answer

False

Your Answer

True


Question

How many event management companies are there in Pune?

Correct Answer

215

Your Answer

215

True/False

Question

Developing effective control is one of the weaknesses of MBO

Correct Answer

False

Your Answer

False


Question

The summary of important trends in retailing are

Correct Answer

market concentration , global players vs. local players , non store retailing

Your Answer

market concentration , global players vs. local players , non store retailing


Question

Who is the father of Intelligence Quotient ?

Correct Answer

Alfred Bennet

Your Answer

Alfred Bennet


Question

Research into the average Indian buying habits have brought about the following facts

Correct Answer

they prefer to pay in cash , they like to touch and feel the merchandise , they want

attention to be given to all members of their group

Your Answer

they prefer to pay in cash , they like to touch and feel the merchandise , they want

attention to be given to all members of their group


Question

Where is the attack on business families coming from

Correct Answer

Transnationals

Your Answer

Transnationals

Select The Blank

Question

Direction is a ________ function performed by all the managers at all levels of the

organisation.

Correct Answer

managerial

Your Answer

complex


Question

In the insurance sector the rules governing Indian companies are

Correct Answer

min. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of foreign

co. , no dealing in non-insurance and non-life as single entity

Your Answer

min. paid up capital of Rs. 1 billion , 26% equity participation , no dealing in non-

insurance and non-life as single entity

True/False

Question

Development of the retail sector requires a slow change in our mindset.

Correct Answer

True

Your Answer

True

True/False

Question

Succession planning is not a function of the Board of Directors.

Correct Answer

False

Your Answer

True

True/False

Question

Indian business families are still avoiding joint ventures and tie-ups.

Correct Answer

False

Your Answer

True


Question

Retailing categories based on ownership arrangement would be

Correct Answer

Super Markets , Consumer Durables Stores , Departmental Stores

Your Answer

Super Markets , Departmental Stores , Shopping Malls



Question

The following are the elements of control

Correct Answer

authority and knowledge , guidance and direction , constraint and restraint

Your Answer

authority and knowledge , guidance and direction , constraint and restraint ,

comparison and correctiveness

Select The Blank

Question


him periodically.

Correct Answer

Feedback

Your Answer

Feedback


Question

Which type of strategies do professional managers help organizations in chalking out?

Correct Answer

corporate

Your Answer

multi-disciplinary

True/False

Question

Deontological ethics believe that mature persons have inadequate capacity to reason.

Correct Answer

False

Your Answer

True

True/False

Question


Correct Answer

False

Your Answer

False


Question

Name the leading ad agencies in India that have a separate event section.

Correct Answer

Vigennet , Ogilvy , Mathers

Your Answer

Vigennet , Ogilvy , Mathers


Question

What would be the percentage of equity participation under the rules governing foreign

companies?

Correct Answer

0.26

Your Answer

0.26

Select The Blank

Question

Frederic W.Taylor's middle name is ________.

Correct Answer

Winslow

Your Answer

Winslow

Select The Blank

Question



Correct Answer

Forecasting

Your Answer

Forecasting


Question

Limitation of control are

Correct Answer


Your Answer

external factors , internal factors , fixing of responsibility


Question

The various tools employed by the companies to improve and sustain employee morale

Correct Answer

building of responsibility , rotation of jobs , job enrichment

Your Answer

retention of authority , building of responsibility , rotation of jobs , job enrichment


Question

International consultancy is said to be

Correct Answer

Glamorous , Challenging , Trendy

Your Answer

Glamorous , Trendy , Reliant

Select The Blank

Question

MBO was invented by ________.

Correct Answer

Peter Drucker

Your Answer

Peter Drucker

Match The Following

Question

Correct Answer

Your Answer

Potential external opportunities

Complacency among rival firms

Complacency among rival firms

BPR

Business process reengineering

Business process reengineering

TQM

Total quality management

Total quality management

Potential internal strengths

A distinctive competence

A distinctive competence


Question




Correct Answer


Your Answer



Question

Some of the management functions mentioned by Henry Fayol are :

Correct Answer

Planning , Control , Co-ordination

Your Answer

Planning , Control , Co-ordination

True/False

Question

The unorganized sector is mainly concentrated in metropolitan cities.

Correct Answer

False

Your Answer

False


Question


likely to loose

Correct Answer

Confidence

Your Answer

Confidence

Select The Blank

Question

________ provide all types of help required to make the business more efficient and

profitable.

Correct Answer

Consultants

Your Answer

Consultants

True/False

Question

Demand forecast is one of the popular forecasts.

Correct Answer

True

Your Answer

True

True/False

Question

Communication is a composite (a) information given and received (b) a listening effort

by some of them involved.

Correct Answer

False

Your Answer

True


Question

Some tips for improving written communication would be

Correct Answer


Your Answer


True/False

Question

The theory of Bureaucracy was first propounded by Henry L.Gantt.

Correct Answer

False

Your Answer

False


Question

In which type of income class, does the insurance sector have to face the challenge of

making insurance a buying priority?

Correct Answer

lower-middle

Your Answer

lower-middle


Question

The different kinds of relationships for selecting the span of control would be :

Correct Answer

One to one , Cross relationship , Direct group

Your Answer

One to one , Cross relationship , Direct group


Question

Management is said to be the combination of three factors, arts, science and the third is

Correct Answer

profession

Your Answer

profession


Question

Functional authority works only when,

Correct Answer


is established

Your Answer


is established


Question

The fundamental objective of corporate governance is essentially

Correct Answer

enhancement of long term shareholder value

Your Answer

protecting the interest of other shareholders

True/False

Question

Policy is supposed to be immutable, unchanging and eternal.

Correct Answer

True

Your Answer

True


Question

A procedure has the following advantages

Correct Answer

ensures uniformity of action , increases co-ordination , provides good standard for the

manage

Your Answer


manage

True/False

Question

Management is always defined as dynamic, universal, ever-changing subject.

Correct Answer

True

Your Answer

True


Question

Under principle of effective communication what should be fully understood by all

concerned.

Correct Answer

tasks , policies , responsibilities

Your Answer

tasks , policies , responsibilities


Question

One of the popular forecast is

Correct Answer

Demand

Your Answer

Demand

Match The Following

Question

Correct Answer

Your Answer

Kautilya

Conception of administration and management

Political, Social and Economic Management of state

Swami Vivekananda

Political, Social and Economic Management of state

Divine power to face challenges

Samartha Ramdas

Setting goals and accomplishing it.

Conception of administration and management

King Akbar

Creator of social progress and prosperity

Setting goals and accomplishing it.

Select The Blank

Question

Costliness of the ________ is the overriding factor determining the extent of

decentralization.

Correct Answer

Decision

Your Answer

Staffing


Question

What is essential for the management to get things done in the organization?

Correct Answer

Delegation

Your Answer

Delegation

True/False

Question

Indian companies because of confused status have lacked self-confidence.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Charles Babbage built the first prototype of modern ________.

Correct Answer

Computers

Your Answer

Computers

Select The Blank

Question

Consultants must conduct diagnosis to redefine ________.

Correct Answer

Problem

Your Answer

Problem

True/False

Question

Lower level managers need EQ most.

Correct Answer

False

Your Answer

True


Question

Companies seeking to improve have taken a plethora of initiatives such as

Correct Answer

TQM

Your Answer

TQM


Question

Some of the limitations of business planning are

Correct Answer

Time Consuming , Expensive device , Heavy cost of planning

Your Answer

Time Consuming , Expensive device , Heavy cost of planning

Select The Blank

Question

Events are occurrences designed for ________ interests.

Correct Answer

marketing

Your Answer

marketing

Select The Blank

Question

Positive motivation makes people willing to do their work in the best way they can and

improve their ________.

Correct Answer

performance

Your Answer

productivity


Question

To which practice is the term "corporate governance" given?

Correct Answer

Management

Your Answer

Management

Select The Blank

Question

Under the types of motivators, non-financial motivators are encouragement, freedom

________.

Correct Answer

recognition

Your Answer

recognition



True/False

Question

Good motivation lead to low morale. High morale is the manifestation of a weak or

defective motivating process.

Correct Answer

False

Your Answer

False

True/False

Question


Correct Answer

False

Your Answer

False

Select The Blank

Question

The ________ principle, which is the inherent process in organization through which

authority, the antecedent co-coordinative principle, permeates the entire organized

structure.

Correct Answer

Scalar

Your Answer

Scalar


Question

Learning organizations must cope with challenge and :-

Correct Answer

Uncertainty

Your Answer

Uncertainty


Question

How many event management companies are there in Pune?

Correct Answer

215

Your Answer

215


Question


Correct Answer

Place

Your Answer

Place


Question

Human thoughts are classified as :-

Correct Answer

Inactive , Active , Transactive

Your Answer

Inactive , Active , Transactive


Question

Which of the options mentioned below would be categorized as a Franchisee store?

Correct Answer

Footwear stores

Your Answer

Footwear stores


Question

The process of forecasting is based on :-

Correct Answer

Future trends , Current analysis , Past performance

Your Answer

Future trends , Current analysis , Production trends forecasts


Question

The characteristics of knowledge worker would be :-

Correct Answer

Egoistic , Right conscious

Your Answer

Humble , Duty conscious , Right conscious


Question

Any morale improvement programme of management must embrace the following

rules :-

Correct Answer

Encourage initiative , Respect individual , Be fair and just

Your Answer

Respect individual , Be fair and just , Encourage initiative


Question


Correct Answer

Legal

Your Answer

Legal


Question

Management is

Correct Answer

Creative

Your Answer

Creative


Question

Name the specialization where the economists consider necessary for efficiency in the

use of labour :-

Correct Answer

Division of work

Your Answer

Division of work

True/False

Question

Decreased productivity is a cost of low IQ.

Correct Answer

False

Your Answer

False


Question


Correct Answer

Profession

Your Answer

Profession


Question

Management is

Correct Answer

Multidisciplinary

Your Answer

Multidisciplinary


Question

Name the department which plays a major role in developing a learning organization :-

Correct Answer

MIS

Your Answer

HRM

Select The Blank

Question

Objectives' is a wider term and ________ is part and parcel of it.

Correct Answer

Mission

Your Answer

Vision

True/False

Question

The non-executive directors on the board of the company should be 50%.

Correct Answer

True

Your Answer

False


Question

Name the flagship companies under the Business family "Munjals" :-

Correct Answer


Your Answer


Match The Following

Question

Correct Answer

Your Answer

Knowledge based decision-making.



Professional managers may have only salary-stake



Management can be applied everywhere



Management is dynamic

Changes as per time

Changes as per time

Manager does not require any specific qualification




Question



Correct Answer

Peter Drucker

Your Answer

Peter Drucker


Question

Who is the 'founder of Human Relation'?

Correct Answer

Elton Mayo

Your Answer

Elton Mayo


Question

What should be included in the new governance charter?

Correct Answer

Qualified and independent audit committee

Your Answer

Rewards for corporate governance

Select The Blank

Question

Managers should be effective ________ so that they may influence the activities of

subordinates without dissatisfying them.

Correct Answer

Leaders

Your Answer

Leaders

True/False

Question

Posture' and Observance' are not included under the 'yogic' exercises

Correct Answer

False

Your Answer

False

Select The Blank

Question

Management is a creative and ________ process.

Correct Answer

Continuous

Your Answer

Continuous

Select The Blank

Question

Charles Babbage built the first prototype of modern ________.

Correct Answer

Computers

Your Answer

Computers


Question

The term 'span of control' is also referred to as:-

Correct Answer

Span of management , Span of supervision , Span of authority

Your Answer

Span of management , Span of supervision , Span of authority

Select The Blank

Question

________ is practiced like all other managerial functions at all levels of management.

Correct Answer

All level exercise

Your Answer

All level decision making


Question

Every person has different ways and means of performing art, similarly, every individual

has different styles of management and these are categorized as :-

Correct Answer

Democratic , Autocratic , Beaurocratic

Your Answer

Democratic , Autocratic , Beaurocratic


Question

Who is the father of Intelligence Quotient ?

Correct Answer

Alfred Bennet

Your Answer

Alfred Bennet

Match The Following

Question

Correct Answer

Your Answer

Management requires learning

Art requires knowledge


Science is developed

Over a period of time

Management is what management does

Management as a discipline

Has no centralized rule-making authority

That manages a business

Management is a multipurpose organ



Management is understood by performance



True/False

Question

Parting with authority means parting with friendship.

Correct Answer

False

Your Answer

False

True/False

Question

Indian companies because of confused status have lacked self-confidence.

Correct Answer

True

Your Answer

True


Question

Research indicates that the limbic system learns best through :-

Correct Answer

Motivation , Extended practice , Feedback

Your Answer

Motivation , Feedback , Response


Question

According to Abraham Maslow, human needs can be classified into how many types?

Correct Answer

Five

Your Answer

Five


Question

Which of the options best describes the employment capacity of the retailing sector? It

is the :-

Correct Answer

Second largest employer after agriculture

Your Answer

Largest employer of people in the country


Question

In which type of income class, does the insurance sector have to face the challenge of

making insurance a buying priority?

Correct Answer

Lower-middle

Your Answer

Lower-middle

Select The Blank

Question

________ organizations have systems, mechanisms and processes in place.

Correct Answer

Learning

Your Answer

Modern


Question




Correct Answer


Your Answer


Select The Blank

Question

The Indian consumer was shying away from larger formal stores and supermarket

chains because of low/lack of ________.

Correct Answer

Per capita income

Your Answer

Per capita income

True/False

Question

Fear among managers is not a barrier to delegation of authority.

Correct Answer

False

Your Answer

False

True/False

Question

Focus on savings and high bargaining interests of the consumer is an obstacle in retail

development in India.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Henry Fayol finds ________ and responsibility to be related, with the latter arising from

the former.

Correct Answer

Authority

Your Answer

Authority


Question

The key management processes in the learning organizations would be :-

Correct Answer

Competitor analysis , Performance measurement , Capability planning

Your Answer

Competitor analysis , Performance measurement , Capability planning




Question


Information?”

Correct Answer

Anonymous

Your Answer

Anonymous

True/False

Question

Emotional distress shrinks working memory.

Correct Answer

True

Your Answer

True

Select The Blank

Question

A new sector has emerged in modern times, known as ________ management.

Correct Answer

Event

Your Answer

Event


Question

A direct consequence of retailing has taken place due to the emergence of :-

Correct Answer

Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle

retailing stores

Your Answer

Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle

retailing stores


Question


Correct Answer

Transnational

Your Answer

Transnational


Question

What type of skills does management require?

Correct Answer

Conceptual , Human relations , Technical

Your Answer

Conceptual , Human relations , Technical


Question

Management is

Correct Answer

Creative

Your Answer

Creative


Question

Name the books on management written by Peter Drucker :-

Correct Answer

Frontiers of Management , The practice of management , Management, tasks,

responsibility

Your Answer

Drucker on Asia , Frontiers of Management , Management, tasks, responsibility

True/False

Question

Actuary is one who specializes in the mathematics of insurance.

Correct Answer

True

Your Answer

False


Question


Correct Answer

Profession

Your Answer

Profession

True/False

Question

"Measuring Intellectual Capital" is one of the examples of performance measurement.

Correct Answer

True

Your Answer

False


Question


Correct Answer

Legal

Your Answer

Legal

Select The Blank

Question

Individuals are encouraged to develop ________, to speak out, to challenge actions.

Correct Answer

Ideas

Your Answer

Goals


Question

What is the set-up of an organization?

Correct Answer

Relationships

Your Answer

Relationships

Select The Blank

Question

Morale is the term usually applied to armed forces during war time and athletics teams.

It refers to team spirit and ________ of people for a common purpose.

Correct Answer

Togetherness

Your Answer

Togetherness

True/False

Question

The essence of control is that it is aimed at results and not necessarily at people as

such.

Correct Answer

True

Your Answer

True


Question

Services are defined as the art and science of managing :-

Correct Answer

The expectations of others , The experiences of people , The demands of the customer

Your Answer

The expectations of others , The demands of the customer , People and their resources


Question

Virtuous acts include:-

Correct Answer

Honesty , Integrity , Tolerance

Your Answer

Honesty , Tolerance , Leadership

True/False

Question

International artists' performance in India is diminishing in recent times.

Correct Answer

False

Your Answer

False

True/False

Question

The service sector has not corporatised itself.

Correct Answer

False

Your Answer

False


Question

Which segment of event management has the potential to gross the largest in India?

Correct Answer

Live entertainment

Your Answer

Talent bank


Question

Few of the management principles given by Henry Fayol are:-

Correct Answer

Authority and responsibility , Division of work , Discipline

Your Answer

Division of work , Discipline , Authority and responsibility

Match The Following

Question

Correct Answer

Your Answer

Management requires learning



Science is developed



Management as a discipline



Management is a multipurpose organ



Management is understood by performance




Question

To become a successful consultant, name the skill required :-

Correct Answer

Negotiation

Your Answer

Experience


Question

Advantages of SBU's are :-

Correct Answer

Quick response to environmental changes , Increased focus on products and market ,

Facilitating development of General Managers

Your Answer

Quick response to environmental changes , Increased focus on products and market ,

Facilitating development of General Managers

Match The Following

Question

Correct Answer

Your Answer

Zurich

Hero group

Hero group

ING Group

Vyasa Bank

Vyasa Bank

STANDARD LIFE

HDFC

HDFC

AMP

Sanmar

Sanmar

True/False

Question

According to Swami Vivekananda people have intuition or sacred power to face difficult

task.

Correct Answer

True

Your Answer

True


Question

The family owned businesses like Tata and Birla, also face major fears like :-

Correct Answer


Your Answer



Question

In the various versus of Gita, there are many practical messages for which level of

people in management?

Correct Answer

Leaders , Team leaders

Your Answer

Leaders


Question

The potential external threats faced by an organization are :-

Correct Answer

Entry of low cost foreign players , Adverse demographic changes , Slower market

growth

Your Answer

Entry of low cost foreign players , Adverse demographic changes , Faster market

growth


Question

How many rules govern Indian and Foreign insurance companies?

Correct Answer

12

Your Answer

12

Select The Blank

Question

Management as a discipline is the function of ________.

Correct Answer

Creativity

Your Answer

Creativity


Question

What require a high level of optimism and persistence despite rejection?

Correct Answer

Self-Motivation

Your Answer

Self-Motivation

Select The Blank

Question

Henry Fayol was trained as a ________ engineer.

Correct Answer

Mining

Your Answer

Mining

Select The Blank

Question

________ is the result of human limitation to the span of management.

Correct Answer

Delegation

Your Answer

Organization

Select The Blank

Question

In management process, the most misinterpreted word is ________.

Correct Answer

Organizing

Your Answer

Planning

Select The Blank

Question

To enhance emotional intelligence, ________ must refocus their training to include the

limbic system.

Correct Answer

Organisations

Your Answer

Organisations

True/False

Question

Taj Mahal are living symbols of 'creation and result of management practices'.

Correct Answer

True

Your Answer

False

True/False

Question

The strategic factor in social integration is the development and selection of leaders.

Correct Answer

True

Your Answer

True


Question



Correct Answer

Peter Drucker

Your Answer

Peter Drucker


Question


Correct Answer

Place

Your Answer

Place


Question




Correct Answer


Your Answer


Select The Blank

Question

________ establishes, cause and effect relationship.

Correct Answer

Science

Your Answer

Science

Select The Blank

Question

Business ________ is the calculation of probable events to provide against future.

Correct Answer

Forecasting

Your Answer

Controlling

True/False

Question

The technique of control is associated with planning, as a part of scientific management.

Correct Answer

True

Your Answer

True


Question

The major books on social and political analysis by Peter Drucker are :-

Correct Answer

The future of industrial man , The age of discontinuity , Drucker on Asia

Your Answer

The future of industrial man , The age of discontinuity , Drucker on Asia


Question

Name the various characteristics of science :-

Correct Answer

Organized knowledge , Cause and effect relationship , Predictive power

Your Answer

Organized knowledge , Cause and effect relationship , Predictive power



Question

The external environmental factors that influence management are

Correct Answer

Economic , Political , Technological

Your Answer

Economic , Political , Technological

True/False

Question

Event management has to pay only entertainment tax not the service tax.

Correct Answer

False

Your Answer

False


Question

Name the service which has two prime necessities like co-ordination and infiltration.

Correct Answer

Staff

Your Answer

Staff

Select The Blank

Question

________ decisions relate to the day to day operations of the enterprise generally taken

by middle and lower level management.

Correct Answer

Operative

Your Answer

Organisational


Question

Successful consultants should promote their consultancy through what ?

Correct Answer

Network

Your Answer

Network

True/False

Question

Decision-Making is a process of making a choice of poor alternatives.

Correct Answer

False

Your Answer

False

Select The Blank

Question

MBO was invented by ________.

Correct Answer

Peter Drucker

Your Answer

Peter Drucker


Question

Profession requires definite period of what?

Correct Answer

Learning

Your Answer

Practice


Question

Barriers to delegation of authority would be :

Correct Answer

Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence

among managers

Your Answer

Lack of trust in subordinates , Prompt decision making , Over-confidence among

managers


Question

Organization is apart of which type of system?

Correct Answer

Social

Your Answer

Scientific


Question

David C Mc Celland identified three motives those are

Correct Answer

Affiliation , Power , Achievement

Your Answer

Affiliation , Power , Achievement


Question

International consultancy is said to be

Correct Answer

Glamorous , Challenging , Trendy

Your Answer

Glamorous , Challenging , Reliant

Select The Blank

Question

Failure to give ________ to goal setters is a weakness of MBO.

Correct Answer

guidelines

Your Answer

guidelines

True/False

Question

Management is the combination of Arts,Science and Profession.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Under the types of motivators, non-financial motivators are encouragement, freedom

________.

Correct Answer

recognition

Your Answer

recognition


Question

Who said, the heart of administration is the directing function.

Correct Answer

Dimock

Your Answer

Dimock

True/False

Question

Management is that important process which continues till the objectives set by the

administrator are actually achieved.

Correct Answer

True

Your Answer

False

True/False

Question

Communication is a composite (a) information given and received (b) a listening effort

by some of them involved.

Correct Answer

False

Your Answer

True


Question


Correct Answer


Your Answer



Question

One of the key features of services is that they are

Correct Answer

intangible

Your Answer

non-perishable

Select The Blank

Question

The process of control is complete only when the organisation take ________ action.

Correct Answer

corrective

Your Answer

effective


Question

The factors coming under philosophy of scientific management are:

Correct Answer

Co-operation , Maximum output , Harmony

Your Answer

Co-operation , Maximum output , Harmony


Question

Who is the most effective person are alike in one crucial way, they all have a high

degree of emotional intelligence.

Correct Answer

Entrepreneur

Your Answer

Entrepreneur


Question

The activities of the communicator while communicating a message will include,

Correct Answer

ideation , encoding , transmission

Your Answer

encoding , response , transmission


Question


Correct Answer


Your Answer



Question

Professional managers help organizations in chalking out which type of strategies?

Correct Answer

Corporate

Your Answer

Corporate

Select The Blank

Question

________provides a corporate responsibility and it is the application of a proven and

systematic body of knowledge.

Correct Answer

Profession

Your Answer

Management

True/False

Question

Management as a discipline needs certificate of practice.

Correct Answer

False

Your Answer

False


Question

For most hi-tech service industries the major components are

Correct Answer

Infrastructure , Knowledge , labour

Your Answer

Infrastructure , Knowledge , Information technology

Match The Following

Question

Correct Answer

Your Answer

Management

Creative

Dynamic

Professional Manager

Dynamic

Profession

Art

Skill

Science

Code of Conduct

Profession

Creative

Predictive Power

Science

Skill

True/False

Question

Science is a body of organized knowledge

Correct Answer

True

Your Answer

True

Select The Blank

Question


him periodically.

Correct Answer

Feedback

Your Answer

Appropriate


Question

It is said that communication is a meaningful

Correct Answer

interaction

Your Answer

interaction


Question

What does the insurance company compensate for if and when the event insured

against an incident occurs?

Correct Answer

Losses

Your Answer

Losses


Question

Management exists at which levels of the organization?

Correct Answer

All

Your Answer

All

True/False

Question

The Indian consumer does not see shopping as an end in itself.

Correct Answer

False

Your Answer

True

True/False

Question

Retailers cannot just take their global retailing formats and try to transpose them onto

the India scenario.

Correct Answer

True

Your Answer

True


Question

One of the factors which learning organizations possess is a climate of openness and the

other factor is

Correct Answer

trust

Your Answer

trust


Question

It is one of the good control system which not only points out the deviations but also

pinpoints them where they are important to its operations is

Correct Answer

Focus on strategic points

Your Answer

Focus on strategic points

True/False

Question

Profession needs certificate of practice

Correct Answer

True

Your Answer

False

True/False

Question

'Span of control' is also referred to as span of management.

Correct Answer

True

Your Answer

True

True/False

Question

Learning from mistakes is often more powerful than learning from success.

Correct Answer

True

Your Answer

True


Question

The philosophy of Vedanta is compared to which animal in the dream of the person, who

wakes the dreamer and makes you realise your self discovered reality.

Correct Answer

Lion

Your Answer

Lion

Select The Blank

Question

The statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less

than what', this is called as, ________ to communication.

Correct Answer

Semantic barrier

Your Answer

Semantic barrier

True/False

Question

The theory of Bureaucracy was first propounded by Henry L.Gantt.

Correct Answer

False

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Making sense of situations

organizing information and thoughts

organizing information and thoughts

Creativity

brainstorming, associating ideas

embedding new knowledge into mental models

Inquiry

interviewing, seeking information

interviewing, seeking information

Making choices

deciding courses of actions

deciding courses of actions

Select The Blank

Question

Learning from mistakes is often more powerful than learning from________.

Correct Answer

Success

Your Answer

Success



Question


Correct Answer

Legal

Your Answer

Legal


Question

In addition to Place, Labor and Money which other internal environment Factor

influences Management?

Correct Answer

Machines

Your Answer

Machines


Question

Name the physical aspects of an enterprise.

Correct Answer

Name , Location , Address

Your Answer

Name , Manpower , Address


Question

What is it that in communication should not be done in vacuum, instead other people

should be consulted.

Correct Answer

planning

Your Answer

planning


Question

Certain important motivational techniques are

Correct Answer

Monetary incentives , Job-based techniques , MBO techniques

Your Answer

Security technique , Monetary incentives , MBO techniques


Question

The concept of SBU includes

Correct Answer

unrelated products and businesses that are separated , the fact that each SBU has its

own CEO , a scientific method of grouping the business

Your Answer

unrelated products and businesses that are separated , the fact that each SBU has its

own CEO , a scientific method of grouping the business

True/False

Question

Decision-making is a primary part of the managerial process.

Correct Answer

True

Your Answer

True


Question

Of which type of knowledge is science a body of?

Correct Answer

Organized

Your Answer

Assimilated


Question

Types of degree of delegations are:

Correct Answer


Your Answer


True/False

Question

The unorganized sector is mainly concentrated in metropolitan cities.

Correct Answer

False

Your Answer

False

True/False

Question

Learning organizations should imitate a task force.

Correct Answer

True

Your Answer

True


Question

Learning organizations must cope with challenge and

Correct Answer

uncertainty

Your Answer

uncertainty

Select The Blank

Question

LPG stands for liberalization, ________ and globalization.

Correct Answer

Privatization

Your Answer

Privatization

Match The Following

Question

Correct Answer

Your Answer

Empathy



Social effectiveness



Alfred Bennet



Daniel Goleman




Question

Every company undertakes the process of forecasting by various competent authorities

which can be listed as

Correct Answer

CII , RBI , CMIE

Your Answer

CII , RBI , CMIE


Question


Correct Answer

Process

Your Answer

Process

Select The Blank

Question

The concept of value and the concept of maximization of value are related

to________concept of Ethics.

Correct Answer

Consequentialism

Your Answer

Consequentialism

Select The Blank

Question

Events are occurrences designed for ________ interests.

Correct Answer

marketing

Your Answer

marketing


Question

Management is purposeful and what?

Correct Answer

Goal oriented

Your Answer

Goal oriented


Question


Correct Answer

Profession

Your Answer

Profession


Question

Management is

Correct Answer

Multidisciplinary

Your Answer

Multidisciplinary

Select The Blank

Question

General Insurance corporation was nationalized in________.

Correct Answer

1972

Your Answer

1972

True/False

Question

Planning and control are closely interrelated and they do not determine the accuracy of

decision-making.

Correct Answer

False

Your Answer

False

True/False

Question

There are three central ideas associated with consequentialism.

Correct Answer

False

Your Answer

False


Question

Name one of the factors that govern the span of management.

Correct Answer

Type of work

Your Answer

Type of work


Question

Retailing categories based on ownership arrangement would be

Correct Answer


Your Answer



Question

Science is a body of which type of Knowledge?

Correct Answer

Organized

Your Answer

Assimilated

True/False

Question

Peter Drucker various publications have sold about 5 -6 million copies worldwide.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Latest approach signifies organization has a part of ________ system.

Correct Answer

Social

Your Answer

Social

Select The Blank

Question

Necessity of control in business organisation arises due to number of factors, one of

which is ________ of organisations themselves.

Correct Answer

complexity

Your Answer

complexity


Question

Which of the options best describes the employment capacity of the retailing sector? It

is the

Correct Answer

second largest employer after agriculture

Your Answer

second largest employer after agriculture

Select The Blank

Question

________organizations have systems, mechanisms and processes in place.

Correct Answer

Learning

Your Answer

Learning

True/False

Question

Indian business families are still avoiding joint ventures and tie-ups.

Correct Answer

False

Your Answer

False

Select The Blank

Question

Under the principles of effective delegation, it is said that never delegate and ________.

Correct Answer

Disappear

Your Answer

Disappear

True/False

Question

In principle the chairman and the CGO have the same role to play.

Correct Answer

False

Your Answer

True

True/False

Question

Valency is the extent to which the outcome of the activity and its success matters to the

individual . (Level of motivation = Valency x Expectancy)

Correct Answer

True

Your Answer

True


Question

Advantages of delegation of authority would be:

Correct Answer



Your Answer




Question

A business unit must meet specific criteria, if it wants to be called an SBU. These are

Correct Answer


Your Answer



Question

What does Maslow propound about the five needs ?

Correct Answer

Hierarchy

Your Answer

Hierarchy


Question

Name the technique which is said to be a ploy or a future course of action.

Correct Answer

Strategy

Your Answer

Strategy

Select The Blank

Question

________ is the ability to sense, understand and effectively apply emotion.

Correct Answer

Emotional Intelligence

Your Answer

Emotional Quotient


Question

Who built the first practical mechanical calculator and predicted the specialization of

mental work?

Correct Answer

Charles Babbage

Your Answer

Charles Babbage

Match The Following

Question

Correct Answer

Your Answer

Management and Leadership studies

Value based management

Swami Budhananda

Maharshi Institute of Management

Eighteen centres in India and Abroad

Eighteen centres in India and Abroad

Amritanandamayi Math's centre

Dr. S.K. Chakraborty

Value based management

Indian Vedanta Philosophy

Swami Budhananda

Dr. S.K. Chakraborty


Question

Some of the public insurance companies are

Correct Answer


Your Answer


True/False

Question

Focus on savings and high bargaining interests of the consumer is an obstacle in retail

development in India.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Brands are associated with lifestyles and people's________.

Correct Answer

aspirations

Your Answer

aspirations


Question

Management is

Correct Answer

Creative

Your Answer

Creative


True/False

Question

Management is always defined as dynamic, universal, ever-changing subject.

Correct Answer

True

Your Answer

True

True/False

Question

A budget as a plan of statement of expected results is expressed in numerical terms.

Correct Answer

True

Your Answer

False


Question

Name the leading event management companies in India

Correct Answer

Midas , Pinnacle , Wizcraft

Your Answer

Midas , Pinnacle , Wizcraft


Question


Information?”

Correct Answer

Anonymous

Your Answer

Anonymous


Question

A procedure has the following advantages

Correct Answer


manage

Your Answer


manage


Question

What is it that can be described as a readiness to co-operate warmly in the task and

purposes of a given group organisation.

Correct Answer

Morale

Your Answer

Co-ordination

Match The Following

Question

Correct Answer

Your Answer

Disclosures

transparent

transparent

Shareholder democracy

myth in India

myth in India

Planning

board of directors

invest time and efforts

Trust

corporate governance

function of board

Select The Blank

Question

The retailing sector in India has been quite________.

Correct Answer

staid and boring

Your Answer

staid and boring


Question

India has been experiencing the unique stranglehold of our_____

Correct Answer

traditional kirana stores

Your Answer

traditional kirana stores


Question

Emotional Quotient increases with age commonly known as

Correct Answer

maturity

Your Answer

maturity

Select The Blank

Question

The service sector has expanded because of the virtual stagnation of the________sector.

Correct Answer

agricultural

Your Answer

agricultural


Question

Span of management depends upon the ability of whom?

Correct Answer

Employees

Your Answer

Enterprise


Question

What would essentially shape the growth and future of any economy?

Correct Answer

Adequate and quality corporate governance

Your Answer

Adequate and quality corporate governance


Question



Correct Answer

Peter Drucker

Your Answer

Peter Drucker

Select The Blank

Question



Correct Answer

Forecasting

Your Answer

Forecasting

Select The Blank

Question

Limitations of business planning is that it has been considered as time consuming and

________ device.

Correct Answer

expensive

Your Answer

risk


Question


Correct Answer


Your Answer



Question




Correct Answer


Your Answer


Select The Blank

Question

Management as a discipline does not require any________of practice.

Correct Answer

certificate

Your Answer

certificate

Select The Blank

Question

________is at the core of corporate governance.

Correct Answer

trust

Your Answer

trust

True/False

Question

Financial institutions should maintain a close relationship to seek a seat on the board.

Correct Answer

False

Your Answer

False

True/False

Question

Wrong medium of communication is a physical barrier.

Correct Answer

False

Your Answer

False


Question


Correct Answer

Place

Your Answer

Place


Question

Services are defined as the art and science of managing

Correct Answer

the expectations of others , the experiences of people , the demands of the customer

Your Answer

the expectations of others , the experiences of people


Question

Name the three important Generic Competitive Strategies.

Correct Answer

Overall cost leadership , Differential , Focus

Your Answer

Differential , Focus , Strategy

True/False

Question

Delegation and decentralization are closely related to each other.

Correct Answer

True

Your Answer

True


Question

It is said "Controlling can not take place in a vacuum", which means there can be no

controlling without previous

Correct Answer

planning

Your Answer

direction

True/False

Question

Morale is the sum total of various physical qualities.

Correct Answer

False

Your Answer

False

Select The Blank

Question

Direction is a ________ function performed by all the managers at all levels of the

organisation.

Correct Answer

managerial

Your Answer

managerial


Question

Principles of effective delegation are:

Correct Answer


Your Answer

Train the subordinates , Appropriate reporting system

Select The Blank

Question

________, weakness, threats, opportunities are the long form SWOT analysis.

Correct Answer

strength

Your Answer

Strength


Question

To be called an SBU, a business unit must meet specific criteria such as

Correct Answer

having a definable group of competitors , having a mission similar to other SBUs ,

preparing its own integrated plans

Your Answer

having a definable group of competitors , having its own mission and goals , preparing

its own integrated plans


Question


Correct Answer

Right successor , Stumbling self confidence , Lack of professional management

Your Answer

Right successor , Stumbling self confidence , Lack of professional management ,

Simplicity in restructuring

Match The Following

Question

Correct Answer

Your Answer

Appley L

Management is management of people and not the direction of things

Management is management of people and not the direction of things

Definition of Management

Management is management of men, money, machinery, materials and information

Management is management of men, money, machinery, materials and information

Koontz and O'Donell

Management is the creation and maintenance of internal environment in an enterprise

Management is the creation and maintenance of internal environment in an enterprise

Peter Drucker

Management is a multi-purpose organ that manages a business, manages workers and

work

Management is a multi-purpose organ that manages a business, manages workers and

work

Select The Blank

Question

________ are at a minimum where the morale is high.

Correct Answer

Grievances

Your Answer

Grievances

True/False

Question

the heart of administration is the directing function.

Correct Answer

True

Your Answer

True


Question

Empathy is particularly important today as a component of leadership for the following

Correct Answer


Your Answer



Question

Name the flagship companies under the group of "Aditya Birla"

Correct Answer

Hindalco , Indo-Gulf Fertilizers , Birla Corporation

Your Answer

Hindalco


Question

Fredrick Winslow Taylor's Mechanism of scientific management includes,

Correct Answer

Scientific task setting , Planning task setting , Standardization of tools

Your Answer

Scientific task setting , Planning task setting , Standardization of tools


Question

Future of Insurance sector would be

Correct Answer

new players taking over the market , improved customer service , strong hold of

nationalized players

Your Answer

new players taking over the market , improved customer service , strong hold of

nationalized players


Question

To which practice is the term "corporate governance" given?

Correct Answer

Management

Your Answer

Management


Question

A senior family member and trusted professional manager acts as what to the business

families scions trained abroad and then return to take over the business.

Correct Answer

mentor

Your Answer

mentor

Select The Blank

Question

Govt. services comprise________, defence and social goods.

Correct Answer

public administration

Your Answer

service sector

True/False

Question

Unity of command means that employees should receive orders from one superior only.

Correct Answer

True

Your Answer

True

True/False

Question

Posture' and Observance' are not included under the 'yogic' exercises

Correct Answer

False

Your Answer

False

Select The Blank

Question

Management is a creative and________process.

Correct Answer

continuous

Your Answer

continuous

True/False

Question

Every manager in an organisation gives direction to his subordinates as a superior and

receives direction as subordinate from his superior.

Correct Answer

True

Your Answer

True

Date post:	16-Nov-2014
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Principles and Practices of Management

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