Print Control Software

For managing print workflow

Software to control document and transactional printing docQmanager and its suite of optional modules has been developed by ATI from its long experience of customer requirements in the business of production and network printing. As organisations have adopted networked digital multi-function devices, and the technology for the print and reprographics functions has merged, simple but powerful tools have become necessary to fully exploit the benefits and efficiently manage the printing processes relating to the Central Reprographics Departments (CRD), IT host systems and the departmental work group.

In the CRD, operators from a traditionally non-IT background are now expected to control complex digital print output. Many of these print jobs are mission critical. What operations need is a simple to use, cost effective and yet powerful integrated system. Whether it is just the core product providing a basic “hold and release” function in an IT environment, or a combination with the other modules for managing workgroup and CRD print workflow, the ATI software suite provides the solution.

Host system output

Job ticketed document printing MS Word, MS Excel,

brochures, reports, etc.

Transactional printing Invoices, payroll,

business applications

Cluster printing

Colour split

Copy & move

Print job accounting

Automated workflow Auto back up

& delete

Preview & reprint

print management for Reprographics & the IT Print Room

Workgroup output

Policing print jobs on the network, controlling use of colour, modifying jobs to save cost, routing within the department or directing down to the CRD with a job ticket

Print control and print room workflow

Hold & release – copy & move Simple drag and drop functionality to allocate jobs to devices, enables print jobs to be prioritised so that printer utilisation and productivity are maximised.

Customisable user interface Displayed queue information may be modified and queue displays freely arranged to meet operators’ needs.

Preview and reprint Print jobs may be previewed on screen to check before committing to print. Selected pages or parts of a job may be printed by page number or by scrolling through the preview to choose the section to output without having to revert to the original host application.

Automated workflow Print room workflow efficiency can be enhanced using the powerful scripting function within docQmanager. Jobs may, for example, may be automatically output to a particular device or clustered group based on job information details and printer status. Notification may be sent to users automatically by email or pop-ups.

Clustering Large time critical jobs can be automatically split and spread across several clustered printers to save cost and meet deadlines. For example 2 x 135ppm and 2 x 85ppm devices may be clustered to give a virtual 440ppm printer. Jobs are split intelligently by page range or set and apportioned to the devices relative to their speed

Load balancing Printer groups can be configured for "round robin" distribution or load-balancing to automatically send print jobs to the first available printer. Printer state is checked using SNMP to automatically bypass non-working printers

Automatic backup and delete Print job administration and good housekeeping is assisted by an automatic self-managing print job archive. Users can specify which queues to back up and how long to keep print jobs.

Print job accounting All print job activity and key parameters are logged and available for export to an external reporting system of choice. In addition, where required, docQmanager integrates with various third party print job accounting systems.

Mixed networks Printer output from disparate network systems can be co-ordinated by making docQmanager the common central print spooler system. It is simple for UNIX, mainframe, Novell, Windows and other users to submit jobs to docQmanager. From here the print room operator has a single familiar control point for managing all print jobs and printers.

Job ticketing - remote job submission docQticket as an optional module to docQmanager, provides a system for the efficient transfer of users' print jobs across the network, or the internet, to the CRD with electronic job ticket instructions defining processing and finishing requirements.

Job collation docQcollate, an add-on option to docQticket, enables users to combine multiple documents from different applications into a single job for submission to the CRD. Colour split docQsplit, an add-on option module to docQmanager for the CRD, enables colour pages to be automatically split from black and white pages within a print job so that they may be sent to the most appropriate device to increase productivity and save cost.

Variable data forms docQforms, a sister product to docQmanager, providing automated variable forms overlay output with forms created using the simplicity of Microsoft® Word©.

Print accounting software support docQmanager and docQticket uniquely integrate with Equitrac, PaperCut, PCounter, SafeCom and other leading print accounting and client billing systems, so that both the departmental workgroup and the CRD can charge into the same enterprise accounting system, including charging for features that are unique to the Print Room

Capturing workgroup output for the print room docQroute, a distinct and separate ATI product based on the same architecture, complements docQmanager within an organisation. Configured by the administrator, it provides rules based print routing and control over departmental network printing as well as enforcing policies on colour control and duplexing to reduce printing costs. Deployed on network print server(s) separate to docQmanager it monitors and polices print job activity. Combined with docQticket it may be used to enforce the submission of appropriate jobs to be printed in the CRD.

docQmanager the core product module, provides simple but

powerful production print queue management for both CRD functions and IT Data Centre variable data printing

System Requirements

docQmanager: Windows® 7 (32 bit or 64 bit) + at least SP1 / Windows® 8 / Windows® 2003 Server (32 bit) / Windows® Server 2008 (32 bit or 64 bit) + at least SP1 / Windows® Server 2012, IBM® compatible PC, Intel P4 2.2 GHz dual-core or higher, 4Gb RAM available (this needs to increase to 16Gb available when using 1200dpi PostScript printers and job ticketing), 55Mb available disk space for installation, the

spool folder must be on an NTFS formatted drive with adequate free space for spool file storage (suggested 100Gb). To send emails there should be an SMTP server accessible.

To send client-less popup messages, a domain level Administrator service account is required. To use with docQticket Web (for web-to-print) Acrobat Reader® (minimum 7) must be installed as well as Microsoft Office (minimum

Office 2010). A local Administrator service account is also required. Supported print job languages: ASCII (copy / move / reprint / preview), Windows® EMF (1.003, 1.008) (copy / move / reprint / split

/ preview), RAW (copy / move), RPCS (page count, copy / move), PDF (copy / move / reprint / preview) – with Acrobat Reader installed.

docQview PostScript: docQmanager (note 1), 40Mb available disk space for installation. Supported print job languages: Adobe® PostScript®, Adobe® PostScript® level 2, Adobe® PostScript® level 3™.

docQview PCL: docQmanager (note 1), 40Mb available disk space for installation.

Supported print job languages: PCL4, PCL5, PCL5e, PCL5c, PCL6 / PCL-XL.

docQsplit: docQmanager (note 1)

Supported print job languages: Windows® EMF (1.003, 1.008).

docQticket Form Server: docQmanager (note 1). Windows® operating system minimum hardware requirements, 12 Mb available disk space for installation, DCOM enabled for client accounts.

docQticket Form Designer: Windows® 7 / Windows® 8 / Windows® 2003 Server / Windows® Server 2008 / Windows® Server 2012, IBM® compatible PC, Windows® operating system minimum hardware requirements, 12 Mb available disk space for installation.

docQticket Client: Windows® XP + at least SP3 / Vista / Windows® 7 / Windows® 8 / Windows® 2003 Server / Windows® Server 2008 / Windows®

Server 2012 / Terminal Server Clients (note 2), IBM® compatible PC, Windows® operating system minimum hardware requirements, 8Mb

available disk space for installation, screen resolution of at least 800 by 600. 32 bit or 64 bit o/s.

docQticket Web: Windows® 2003 Server + SP2 / Windows® 7 / Windows® 8 / Windows® Server 2008 / Windows® Server 2012, 70Mb available disk space for installation. 32 bit or 64 bit. A domain level service account that is a local Administrator is also required.

Supported document types: PDF / Microsoft Office documents e.g. Word, PowerPoint, Excel. The version of document formats

supported depends upon the version of Office installed with docQmanager.

docQticket supported printers: Any Windows® supported printer.

docQticket supported cost recovery systems for third party billing: Equitrac Express (requires an External Data Connector from

Equitrac), Equitrac Office (requires an External Data connector from Equitrac), PaperCut (note 4), Pcounter (requires a Pcounter Pro licence

from Pcounter on the docQmanager PC), SafeCom (requires an Administrator API licence from SafeCom)

docQcollate: (note 3) docQticket Client, 5Mb available disk space for installation. docQforms: Windows® XP / Windows® 2003 Server, IBM® compatible PC, Intel P4 2.2 GHz dual-core or higher, 512 Mb RAM or higher, 10Mb

available disk space for installation, Microsoft® Office 2003, 2007, 2010. 32 bit o/s only.

Supported datatypes: Separated / Fixed length record / Lineprinter – column and row data. docQroute Server: Windows® XP Professional / Windows® 2003 Server / Windows® Server 2008 / Windows® Vista / Windows® 7 Professional or

Ultimate, IBM® compatible PC, Intel P4 2.2GHz or higher, 1Gb RAM, 20Mb available disk space for installation, adequate hard disk space for spool file storage (suggested 10Gb).To send emails there should be an SMTP server accessible. The Server runs as a Windows

Service. 64bit operating systems are also supported.

Supported print job languages: Windows® EMF (1.003, 1.008), Adobe® PostScript®, Adobe® PostScript® level 2, Adobe® PostScript® level 3, KPDL, PCL4, PCL5, PCL5e, PCL5c, PCL6 / PCL-XL, RPCS, PCL3GUI/RTL, HPGL2, CPCA (PCL and Postscript) RAW

docQroute Admin: Windows® XP Professional / Windows® 2003 Server / Windows® Vista / Windows® Server 2008 / Windows® Vista / Windows® 7 Professional or Ultimate, IBM® compatible PC, Intel Pentium III 800 MHz or higher, 128Mb RAM, 20Mb available disk space for

installation. docQroute Admin may be run remotely providing the user has administrator rights to the docQroute Server PC and has DCOM access to

the server.

Languages English, German, French, Italian, Spanish

Notes 1. These modules must be installed onto the docQmanager PC. Note that the docQview modules and docQsplit are automatically installed with docQmanager

although they need to be licensed separately.

2. Terminal Server support is for clients only. docQmanager must run on a separate print server pc. 3. docQcollate is a separately licensed optional module for docQticket.

4. PaperCut and docQmanager should not be installed on the same PC.

All brands and / or product names are trademarks of their respective owners. Information correct as of May 2013 refers to docQmanager v7.0, docQticket (form server, designer) v2.0, docQticket client v2.0,

docQcollate v2.0, docQticket web v2.0, docQsplit v1.1, docQview v2.4, docQforms v5.1 © 2013 Advanced Technologies International. All rights reserved. All copyrights acknowledged.

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