Process Integration Monitoring and Alerting

RunSAP Like A Factory for Application Operations

Process Integration Monitoring and Alerting

January, 2013

© 2012 SAP AG. All rights reserved. 2

Disclaimer

This presentation outlines our general product direction and should not be relied on in making a

purchase decision. This presentation is not subject to your license agreement or any other agreement

with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to

develop or release any functionality mentioned in this presentation. This presentation and SAP's

strategy and possible future developments are subject to change and may be changed by SAP at any

time for any reason without notice. This document is provided without a warranty of any kind, either

express or implied, including but not limited to, the implied warranties of merchantability, fitness for a

particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this

document, except if such damages were caused by SAP intentionally or grossly negligent.

SAP Solution Manager 7.1: Central Process Integration Monitoring

• Introduction • Motivation

• Overview

• Central Process Integration Monitoring • Overview Monitor

• Component, Channel and Message Monitor

• Central User-defined Message Search

• Component-based Message Alerting

• Summary



• Overview





•Summary


Central PI Monitoring Typical Interface Landscape w/o Process Integration

Document Exchange


Central PI Monitoring Introduction of SAP Netweaver Process Integration

Message Flow

Error, Exception or

other monitoring-relevant event

Channel error or stopped

Message in error

(e.g. due to Receiver

determination issue)

PI Component unavailable


Central PI Monitoring Focus on entire PI Domain

PI Domain

SAP Solution Manager becomes

PI Domain aware: SAP note 1631346


PI Monitoring with SAP Solution Manager Motivation

Growing PI landscape complexity and distribution of component in the landscape

requires a central monitoring approach (central for more than one PI Domain)

Reduce the time

For regular system health checks

For hand-over procedures

From incident detection to root cause

Relieve productive systems from individual monitoring activities by a central

collection of monitoring data

Reduce the TCO by simplification of the operations processes e.g. providing one

central entry point combining monitors for PI overall status with drill-down options

up to host level

Enable tight integration with:

System Monitoring and Root Cause Analysis

Alerting Infrastructure

Notification- / Incident Management

//Dwdf063/shows/kw41/I802047_ASUG/Tuesday/SAP_Premium_Support_Endress_Hauser_e.mpg


Central Tools

• Status overview for entire PI Domain

• Unified information across all PI systems

• Aggregated messaging information

• Integration of Administrative Tasks (Manage Functions)

• Isolated runtime environment for monitoring

• Integration into Alerting and Incident Management

Local Monitoring Tools

Real-time information

Detailed information including payload access

Integration of Local PI Monitoring into Central PI Monitoring

Central monitors

support context

sensitive navigation

to local monitors



• Overview





•Summary


SAP NW PI Monitoring with SAP Solution Manager Access to PI Monitoring Application in Technical Monitoring Workcenter

Monitoring of multiple PI

Domains

Access to PI Monitoring applications:

• Overview Monitor

• Component Monitor

• Channel Monitor

• Message Monitor

• Central Message Search

Context is always the entire PI Domain


Integration of Technical System Status

Information with navigation into

Technical System Monitoring

Individual view per PI component (in

relation to the Technical System) • Including Alert counter

• Forward navigation into specific monitors

Create Incedent tickets or Notifications

Navigate to local PI Monitors

SAP NW PI Monitoring with SAP Solution Manager PI Domain-wide Overview Monitor with most important KPIs

Aggregated view as entry point with most

important status information


SAP NW PI Monitoring with SAP Solution Manager Features of Overview Monitor

Possibility to create • Notifications

• Incident tickets

from all PI monitors (always prefilled with

relevant context information)


SAP NW PI Monitoring with SAP Solution Manager Overview Monitor with Integration into System Monitoring

System-, Instance- and Host

related metrics on one screen

including graphical topology

view


SAP NW PI Monitoring with SAP Solution Manager Integration into central Alert Inbox

Pre-defined POWL queries per category and

per monitored object type

Several personalization

capabilities for content

and look-and-feel

Number of occurrences per

alert type and number of

status changes

List with all alerts in PI

Monitoring scenario

Alert group table with activities

Status, processor and comments to track

status of alert group directly in alert inbox

Incident Ticket ID and status

directly in alert inbox



• Overview





• Summary


SAP NW PI Monitoring with SAP Solution Manager Component Monitor

Self-Test details per PI component

Central view on availability and self-test

status of all PI components

Navigation to local PI monitors

specific for PI Component

Manage Function: Trigger Ping and

Self-test to get ad hoc check results


SAP NW PI Monitoring with SAP Solution Manager Channel Monitor

Central view on availability of all channels

of different adapter engines

Channel Details and Short-Log per server

node

If there are un-used channels, that always

trigger a red status, you can exclude those

from alerting

(available in PI Monitoring Configuration

with SAP Solution Manager 7.1 SP05)

Manage Functions: Allow triggering of

administrative tasks like start/stop/ping

of PI communication channels

Navigate To: offers context sensitive

navigation to further monitors


SAP NW PI Monitoring with SAP Solution Manager Message Error and Backlog Monitor

Drill-down options

Error Localization view points out PI components

with messages in error

Including history for one week or one day

Better root-cause detection using new status details

Drill-down options

Error Impact view points out Status details affecting

most messages in error

Error and Backlog Monitor look similar, just

focusing on Messages in different Status

Categories (ERROR vs. SCHEDULED)


SAP NW PI Monitoring with SAP Solution Manager Message Overview Monitor

PI components affected by

the selected scenario

Status counter for all scenarios in entire PI

Domain with Sender- and Receiver attributes

Status „Forwarded“ is introduced for successful Messages,

that are just handed over between different PI Component of

this PI Domain, but are not finally successful yet.


SAP NW PI Monitoring with SAP Solution Manager Features in Message Overview Monitor

Manage Function: In case

erroneous or scheduled

messages exist, you can restart

or cancel those from here.

“View Trend” offers a short history

over last 24 hours or last 7 days.



• Overview





• Summary


Overview on Central User-Defined Search

Central User-Defined Search can be used to kick off payload-based message search

on several PI components at a time

Local search function is reused (including e.g. local authorization checks)

Integrated features:

Usage of predefined filters

Search in archives

Search result is displayed centrally for all PI components including payload attributes

Payload is displayed only if local authority allows

Payload is not persisted centrally

Context-sensitive navigation into local message monitor on related PI component


SAP NW PI Monitoring with SAP Solution Manager

Central User Defined Message Search (as of PI 7.31)

1. Select PI Domain

2. Launch Message Search

4. Select PI runtime components

7. Maintain search Attribute and Value

• Add pre-defined search criteria

• Add custom search criteria manually

8. Execute Search

3. Select timeframe for search

5. Search in Runtime and/or Archive

6. Maximum amount of search results


SAP NW PI Monitoring with SAP Solution Manager Central User Defined Message Search (as of PI 7.31)

1. Select any indexed interface

2. Select any indexed attribute

of that interface and add it

3. Enter attribute value(s)



Search results: runtime components on

which suitalbe messages were found

Single Messages with

the search attributes


Context-Sensitive navigation to the local NWA Message Monitor in

context of the selected runtime component and selected PI message




• Overview





• Summary


Overview on Component-Based Message Alerting

Overall Features

Alerting rules in Integration Directory allowing effective specification of relevant scenarios

Default configuration settings are delivered (Default alert rule)

Alert Rule objects are transportable

Support of old ABAP Proxies that are connected to SAP NW PI 7.31

Supporting multiple alert consumers at the same time (JMS based API is published)

Alert consumers delivered by SAP

Alert Representation in SAP Solution Manager 7.1 SP5

• Aggregated alert view or individual alert view (to prevent flooding of Alert Inbox)

• Alert inbox features, like alert grouping

• Tight integration with Incident Management and Notification Management

Local email generator solution in SAP Netwaever PI

• Sending email notification for any failed PI Message http://help.sap.com/saphelp_nw73ehp1/helpdata/en/50/4ddc6fa9554b9ab340976c97587042/frameset.htm


Component-Based Message Alerting Configuration Overview

Step 1

1. Create alert rule

2. Detail alert rule

3. Activate alert rule

Step 3.1

1. Alert rule gets activated and

deployed on relevant runtime

components

Step 2

1. Select alert rule

2. Maintain recipient details

3. Register as consumer

4. Perform activation of PI Monitoring

Step 3.2

1. Start Metric collection


1. Create Alert Rule in NWA

2. Assign DIR objects as Msg. Header Filters

4. Select relevant Status Details

Component-Based Message Alerting

Configuration Steps in NWA (SAP NW PI 7.31)

3. Select relevant Runtime Components


Alert Rules as defined in PI

Integration Directory

Configuration of Message Alerting as part of PI monitoring configuration

Configuration of SAP Solution Manager

as Consumer for Alert Rules


Configuration Steps in SAP Solution Manager 7.1 SP05



Alert Inbox

Alert Inbox can be

reached also from

the PI Monitoring

application

Alert Inbox can be

reached also from

the PI Monitoring

application

Alert Inbox displays Message Alert per Alert Rule


Component-Based Message Alerting:

Alert Inbox with Drill-down to Alert Details

Alert Details

Details about erroneous

PI message Details about the Error of

the PI message



• Overview





• Summary


Central SAP NW PI Monitoring in SAP Solution Manager 7.1 Availability

Central PI Monitoring as of SAP NW PI Release 7.11, SP06

Further enhancements in Component and Channel Monitors with SAP NW

PI 7.30

– Self test information for SAP NW PI Components

– Short log information for SAP NW PI Channels

– Channel Ping functionality

– Status Details were introduced for Message Status

Central User-Defined Message Search is supported as of

SAP NW PI Release 7.31

Component-Based Message Alerting is supported as of

SAP NW PI Release 7.31 (SAP Solution Manager 7.1 SP05)

Communication Channels can be excluded from Alerting

(SAP Solution Manager 7.1 SP05)

PI Component “Business Process Management” is included

in PI Domain Overview (SAP Solution Manager 7.1 SP06)

Detailed Information can be found on SCN AppOps Wiki:

http://wiki.sdn.sap.com/wiki/display/TechOps/Home

http://wiki.sdn.sap.com/wiki/display/TechOps/Home


Summary Central SAP NW PI Monitoring in SAP Solution Manager 7.1

“Good Morning” page provides an overview on all relevant PI

components and technical systems assigned to the PI domain

Message monitoring with historical trend analysis capabilities

Tight integration with notification and incident management

Central user-defined search on payload attributes of PI

messages

Alerting for PI components, communication channels and

component-based Message Alerting.

Reduced time for

– Root cause identification and analysis

– Regular system health checks

– Hand-over procedures

8

8

8

8

8

8

Thank You!

Date post:	17-Jul-2016
Category:	Documents
Upload:	dandivv
View:	15 times
Download:	0 times

Process Integration Monitoring and Alerting

Documents