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Professional Development Competency Achievement Orientation

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To develop a deeper understanding about Achievement Orientation, the ability to work effectively in changing situations, and with diverse individuals and groups.

Objective

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Agenda Competencies

Achievement

Change Management

Focus

My next steps

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Competencies Champlain College Professional Staff Career

Competencies: Fundamental to the successful implementation of our 2020 Strategic Vision. Needed for every staff member.

Functional/Job Competencies: Capabilities needed in order to successfully perform current or future job responsibilities (i.e. marketing, finance, education, technology, etc.).

Leadership Competencies: Needed for successful leadership of a team of individuals.

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Achievement Orientation Scale

Meets pre-determined standards

Exceeds standards

Helps others meet and

exceed standards

Improves organizational performance

Sets performance

standards

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Achievement Orientation Line Up

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Meets Predetermined Standards

Demonstrates understanding of, and works to meet, pre-determined standards.

Promptly and efficiently completes work assignments.

Continually compares own work performance against standards.

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Exceeds Standards Defines ambitious, but realistic, personal goals and

standards.

Evaluates personal progress and adjusts actions to meet and exceed expectations.

Undertakes and meets significant challenges.

Tries new ways to get things done, while taking steps to reduce the risks.

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Helps Others Exceed Standards

Makes efforts to improve others' efficiency.

Motivates and coaches others to follow own example of excellence.

Contributes ideas for improvements in work methods and outcomes.

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Improves Organizational Performance

Sets highly challenging, but attainable, goals for own organizational area.

Assesses group performance against goals and identifies areas for improvement.

Improves inefficient/ineffective work processes.

Uses positive motivational approaches, tailored to diverse individuals and groups, to help staff improve performance and maximize results achieved.

Encourages responsible risk taking to achieve high quality results.

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Sets Performance Standards Ensures the development and use of objective

criteria to measure and improve critical organizational processes and outputs.

Ensures the active encouragement of ideas for improving outcomes and containing costs.

Takes leading action in clarifying the boundaries of acceptable risk, congruent with achieving high quality results.

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Achievement Orientation

My Role My Department The College

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Navigating Change

“If team members are never pushing one another outside of their emotional comfort

zones during discussions, then it is extremely likely that they are not making the best

decisions for the organization.”

Patrick Lencioni

Panic Zone

Comfort Zone

Panic Zone

Panic Zone

Cycle of ChangeEXPLORE

EXCITE

EXAMINE

EXECUTE

EVALUATE

EXIT

EXPLORE

EXCITE

EXAMINE

EXECUTE

EVALUATE

EXIT

MAKING A COMPELLING

CASE GETTING STARTED

KEEPING CHANGE

ALIVE

TIME TO MOVE ON

EXPLORE

EXCITE

EXAMINE

EXECUTE

EVALUATE

EXIT

EXPLORE

EXCITE

EXAMINE

EXECUTE

EVALUATE

EXIT

EXPLORE

EXCITE

EXAMINE

EXECUTE

EVALUATE

EXIT

Resistance

Resistance is a force that slows or stops movement. It is a natural and expected part of change.

Rick Maurer

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Maurer Resistance Model—3 Levels

I don’t get it.

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Maurer Resistance Model—3 Levels

I don’t like it.

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Maurer Resistance Model—3 Levels

I don’t like you.

I don’t get it

Facts, figures and ideas

I don’t get itFacts, figures and ideas

Getting upset or defensive when the information is challenged

Risk

Provide more information/data possibly in a new format

Response

I don’t like it

Emotions. Fear.

I don’t like it

Emotions. Fear.

Ignore emotional issues by responding with facts and information

Risk

Engage people at an emotional levelResponse

I don’t like you

Trust and confidence

I don’t like you

Trust and confidence

Thinking this level of resistance and be ‘fixed’ quickly

Risk

Understand how and why trust has been eroded

Response

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Your Next Steps

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One thing you will practice in the next month to grow your skill in achievement orientation.

Closing