Project Management Essentials First edition
BSB41513 Project Management Practice Certificate IV in Project Management Practice mapping grid
BSB51413 Project Management Diploma of Project Management mapping grid
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 2
Contents
BSB41513 Project Management Practice ......................................................................................... 3
BSB41513 .................................................................................................................................................................. 3
BSBPMG409A Apply project scope-management techniques .................................................................................. 5
BSBPMG410A Apply project time-management techniques.................................................................................... 7
BSBPMG411A Apply project quality-management techniques ................................................................................ 9
BSBPMG412A Apply project cost-management techniques .................................................................................. 11
BSBPMG413A Apply project human resources management approaches ............................................................. 13
BSBPMG414A Apply project information management and communications techniques...................................... 15
BSBPMG415A Apply project risk-management techniques ................................................................................... 17
BSBPMG416A Apply project procurement procedures ......................................................................................... 19
BSBPMG417A Apply project life cycle management processes ............................................................................. 21
BSBPMG418A Apply project stakeholder engagement techniques ........................................................................ 23
BSB51413 Project Management ..................................................................................................... 25
BSB51413 ................................................................................................................................................................ 25
BSBPMG511A Manage project scope ................................................................................................................... 27
BSBPMG512A Manage project time ..................................................................................................................... 29
BSBPMG513A Manage project quality .................................................................................................................. 31
BSBPMG514A Manage project cost ...................................................................................................................... 33
BSBPMG515A Manage project human resources .................................................................................................. 35
BSBPMG516A Manage project information and communication .......................................................................... 37
BSBPMG517A Manage project risk ....................................................................................................................... 39
BSBPMG521A Manage project integration ........................................................................................................... 42
BSBPMG518A Manage project procurement ........................................................................................................ 46
BSBPMG519A Manage project stakeholder engagement ...................................................................................... 49
BSBPMG520A Manage project governance .......................................................................................................... 51
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 3
BSB41513 Project Management Practice Certificate IV in Project Management Practice Total units: 9 (3 core; at least 3 Group A; 3 Group A or B or other)
BSB41513 Code Title Chapter
Core units
BSBPMG409A Apply project scope-management techniques 7
BSBPMG410A Apply project time-management techniques 8
BSBPMG411A Apply project quality-management techniques 10
Group A elective units
BSBPMG412A Apply project cost-management techniques 9
BSBPMG413A Apply project human resources management approaches
11
BSBPMG414A Apply project information management and communications techniques
12
BSBPMG415A Apply project risk-management techniques 13
BSBPMG416A Apply project procurement procedures 14
BSBPMG417A Apply project life cycle management processes 1 and 16
BSBPMG418A Apply project stakeholder engagement techniques 15
Group B elective units (not included in this mapping grid)
BSBADM405B Organise meetings 12
BSBCCO405A Survey stakeholders to gather and record information 15
BSBLEG415A Apply the principles of contract law 14
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 4
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
11
CPPDSM4047A Implement and monitor procurement process 14
MSAENV472B Implement and monitor environmentally sustainable work practices N/A
PSPETHC401A Uphold and support the values and principles of public service N/A
PSPGOV422A Apply government processes N/A
PSPPOL404A Support policy implementation 1−6 (Part 1)
TLIE4006A Collect, analyse and present workplace data and information
12
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 5
BSBPMG409A Apply project scope-management techniques
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Contribute to defining project scope 1.1
Review project initiation documentation and assist in identifying project objectives and requirements
137–9 142 Ch 7 – Q4
1.2 Contribute to identifying project deliverables 138–42 142 Ch 7 – Q6
1.3
Contribute to identifying measurable outcomes to enable evaluation of project performance
142 142 Ch 7 – Q10
1.4 Contribute to developing and documenting the scope-management plan
137 142 Ch 7 – Q2
1.5 Assist in obtaining agreement to scope from relevant project authority
154–5 Ch 7 – Q7
2 Apply project scope controls
2.1
Undertake work according to agreed project scope-management plan and by using established change-control procedures and performance-measurement procedures
156–7 Ch 7 – Q3
2.2
Communicate instances of non-compliance with overall scope to the project manager and other team members
155–7 Ch 7 – Q7
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 6
3 Contribute to review of scope controls
3.1
Measure progress to determine potential, perceived and actual scope changes
151–3 152 Ch 7 – Q10
3.2 Appropriately report scope changes 156–7 Ch 7 – Q14
3.3
Assist in the review of project outcomes to determine the effectiveness of initial and subsequent scope-management approaches
114–5 116 Ch 6 – Q1, Q4, Q5
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 7
BSBPMG410A Apply project time-management techniques
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Assist in developing project schedule
1.1
Contribute to developing the work breakdown structure with sufficient detail to enable effective planning and control
145–9 152–3 Ch 8 – Q1
1.2.
Contribute to estimating the duration and effort, sequence and dependencies of tasks to achieve project deliverables
171–4 170 Ch 8 – Q2
1.3.
Assist in using project scheduling tools and techniques to identify schedule impact on project time management, resource requirements, costs and risks
180–7 186 Ch 8 – Q8
1.4.
Contribute to achieving an agreed schedule baseline and communicating the schedule to stakeholders
171–4 186 Ch 8 – Q9
2 Maintain project schedule 2.1.
Use techniques to measure, record and report progress of activities in relation to agreed schedule
180–3 187 Ch 8 – Q12
2.2. Record baseline variance between actual and planned progress
188–90 Ch 8 – Q14
2.3.
Contribute to forecasting the impact of change on the schedule and analysing options
188–191 Ch 8 – Q13
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 8
2.4.
Update task status and agreed changes to maintain currency and accuracy of schedule
190–1 Ch 8 – Q15
3 Participate in assessing time-management outcomes
3.1.
Assist in the review of project performance to determine the effectiveness of time management
121–3 Ch 8 – Q16
3.2.
Document scheduling and time-management issues and responses to assist in project evaluation
126–7 Ch 6 – Q1, Q7
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 9
BSBPMG411A Apply project quality-management techniques
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Contribute to project quality planning
1.1 Contribute to determining quality requirements of project stakeholders
234–5 Ch 10 – Q1
1.2 Contribute to identifying quantifiable quality criteria for project deliverables
235–6 Ch 10 – Q3
1.3 Source information to locate and interpret quality policy and procedures
235–6 Ch 10 – Q4
1.4 Contribute to developing quality requirements in the project plan and processes
237–8 233 Ch 10 – Q5
2 Apply quality policies and procedures
2.1
Implement quality assurance in the project according to agreed quality standards and guidelines
237–40 Ch 10 – Q5
2.2
Select and apply quality-management tools and methodologies to project processes according to organisational policy
243–5, 247 244 Ch 10 – Q5
2.3
Maintain quality control records and audit documentation according to agreed procedures
240–1 244 Ch 10 – Q11
2.4 Determine and maintain compliance records against agreed quality requirements
243–4 244 Ch 10 – Q11
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 10
2.5
Report shortfalls in quality outcomes to others to enable appropriate action to be initiated
244 Ch 10 – Q7
3 Contribute to project continuous improvement process
3.1
Participate in the ongoing review of project outcomes to determine the effectiveness of quality-management activities
244–8 244 Ch 10 – Q10
3.2
Contribute to stakeholder satisfaction analysis to ensure expectations have been met
243 244 Ch 10 – Q10
3.3
Report quality-management issues and responses to others for application to future projects
117–8 121 Ch 10 – Q8
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 11
BSBPMG412A Apply project cost-management techniques
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Assist in developing the project budget
1.1
Implement cost-estimating methods against duration/effort and resource requirements
201–2 210 Ch 9 – Q1
1.2
Determine estimated costs for tasks and activities and confirm degree of accuracy with relevant stakeholders
207–9 209 Ch 9 – Q8
1.3
Communicate cost estimates where required to others to contribute to project budget and cash flow management
209 211–2 Ch 9 – Q1
1.4
Contribute to developing cost-management strategies and processes, and providing financial authorisation within delegated authority
207–9 210 Ch 9 – Q1
2 Monitor project costs 2.1
Monitor income and expenditure against the project budget baseline at predetermined intervals
213–8 Ch 9 – Q9
2.2
Identify and report variations in the budget using established project cost methods, techniques and tools
220–5 Ch 9 – Q3
2.3
Implement action and report progress to ensure cost objectives remain achievable throughout the project life cycle
222–3 Ch 9 – Q12
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 12
3 Contribute to cost-finalisation process
3.1
Assist in the finalisation and transfer of financial assets, liabilities and records to relevant parties
225 Ch 9 – Q13
3.2
Assist in the review of project outcomes through the use of project cost records to determine the effectiveness of cost-management processes
225 Ch 9 – Q1
3.3 Document cost-management lessons learned for application to future projects
117–120 Ch 9 – Q15
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 13
BSBPMG413A Apply project human resources management approaches
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Assist in determining human resource requirements
1.1 Analyse work breakdown structure to determine human resource requirements
265–7 267 Ch 11 – Q6
1.2 Prepare a skills analysis of project personnel against project task requirements
270–1 Ch 11 – Q4
1.3 Assist in assigning responsibilities for achieving project deliverables
273–4 Ch 11 – Q5
2 Contribute to establishing and maintaining productive team relationships
2.1
Actively seek the views and opinions of team members during task planning and implementation
283–4 285 Ch 11 – Q7
2.2 Promote cooperation and effective activities, goals and relationships in the team
283–4 285 Ch 11 – Q8
2.3
Communicate with others using styles and methods appropriate to organisational standards, group expectations and desired outcomes
283–6 285 Ch 11 – Q9
2.4
Communicate information and ideas to others in a logical, concise and understandable manner
283–6 285 Ch 11 – Q10
2.5
Regularly seek feedback on the nature and quality of work relationships, and use the feedback as the basis for own improvement and development
288–90 Ch 11 – Q9
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 14
3 Assist with human resource monitoring
3.1
Monitor the work of project personnel against assigned roles and responsibilities within delegated authority levels
291 Ch 11 – Q6
3.2 Monitor and control actual effort against project plan 291 Ch 11 – Q2
3.3
Review skill levels against allocated tasks and recommend solutions, where required, to others
288–90 Ch 11 – Q2
3.4
Advise others within delegated authority when assigned responsibilities are not met by project personnel
274–5 Ch 11 – Q9
3.5
Undertake work in a multi-disciplinary environment according to established human resource management practices, plans, guidelines and procedures
265–7 Ch 11 – Q2
3.6
Resolve conflict within delegated authority according to agreed dispute-resolution processes
282 Ch 11 – Q8
3.7
Assist in offering human resource development opportunities to individuals with skill gaps
286 Ch 11 – Q9
4 Contribute to evaluating human resource practices
4.1
Contribute to assessing the effectiveness of project human resource management
114–5,127 116
Ch 6 – Q4, Q5
4.2 Document lessons learned to support continuous improvement processes
114–5 116 Ch 6 – Q4, Q5
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 15
BSBPMG414A Apply project information management and communications techniques
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Contribute to communications planning
1.1
Identify, source and contribute relevant information requirements to initial project documentation
301–2, 309 Ch 12 – Q1
1.2
Contribute to developing and implementing the project communications plan and communications networks
301–10 Ch 12 – Q4
2 Conduct information-management activities 2.1
Act on and process project information according to agreed procedures as directed, to aid decision-making processes throughout project life cycle
303–4 Ch 12 – Q7
2.2 Maintain information to ensure data is secure and auditable N/A N/A
3 Communicate project information 3.1
Communicate with clients and other stakeholders during project using agreed networks, processes and procedures to ensure flow of necessary information
317–8 315 Ch 12 – Q8
3.2
Ensure reports are prepared and released according to authorisation, or produced for release by others
319–21 Ch 12 – Q4
3.3 Seek information and advice from appropriate project authorities as required
305–9 Ch 12 – Q2
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 16
4 Contribute to assessing effectiveness of communication
4.1
Assist in the ongoing review of project outcomes to determine the effectiveness of communications-management activities
319 Ch 12 – Q9
4.2
Report communications-management issues and responses to higher project authorities for application of lessons learned to future projects
117-8 Ch 6 – Q8
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 17
BSBPMG415A Apply project risk-management techniques
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Assist with risk analysis and planning
1.1
Contribute to identifying and prioritising potential risks throughout the project life cycle, using established risk-analysis methods, techniques and tools
333–5 331, 339 Ch 13 – Q1, Q4, Q6
1.2
Contribute to developing risk-management strategies and risk-management plans according to established guidelines
336 331, 339 Ch 13 – Q2, Q3
1.3 Contribute to developing and implementing risk-reporting mechanisms
333–7 331, 339 Ch 13 – Q2, Q3, Q10
2 Perform risk-control activities 2.1
Monitor risks according to agreed project and risk-management plans and advise project manager of changing circumstances
353 Ch 13 – Q10
2.2
Regularly review progress and future activity for the purpose of identifying potential and actual risks and opportunities
353 Ch 13 – Q2, Q10
2.3
Contribute to implementing agreed risk-management approaches and amending plans to reflect the changing environment
347–52 Ch 13 – Q2, Q3
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 18
2.4
Contribute to corrective action on risks according to the risk-management plan and delegated authority
353 354 Ch 13 – Q8, Q9
2.5
Contribute to the review of contingency plans on an ongoing basis and, where required, ensure tasks allocated to individuals and/or team are clarified with the project manager before implementation
353 354 Ch 13 – Q6, Q9, Q11
2.6
Apply and monitor risk-contingency measures according to the risk-management plan
351 Ch 13 – Q11
2.7 Identify and report opportunities in the same way as risks
337–40 339 Ch 13 – Q4
3 Contribute to assessing risk-management outcomes
3.1
Contribute to the ongoing review of project outcomes to determine the effectiveness of risk-management activities by accessing project risk records and other available information
114–5 116 Ch 6 – Q1, Q4, Q5
3.2
Report risk-management issues and responses to others for lessons learned or application to future projects
117–8 Ch 6 – Q1, Q8
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 19
BSBPMG416A Apply project procurement procedures
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Assist with procurement planning
1.1 Contribute to establishing procurement requirements to achieve project objectives
363–4 374 Ch 14 – Q1
1.2
Act under delegated authority to contribute to the development of the procurement-management plan
366 374 Ch 14 – Q2
1.3 Contribute to developing procurement documentation 363–6
Ch 14 – Q3
2 Contribute to supplier selection process
2.1 Gather and evaluate information on potential suppliers
364 Ch 14 – Q4
2.2 Make recommendations to assist in selection of preferred suppliers
374–6 Ch 14 – Q6
2.3 Contribute to establishing agreed terms and conditions with preferred suppliers
376 Ch 14 – Q5
2.4 Identify and act in line with probity and project governance constraints
366–8 N/A
2.5 Assist in developing contractual documentation 368–73 Ch 14 – Q5
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 20
3 Conduct procurement activities
3.1 Test and accept supplies to ensure quality and suitability for purpose
377–8 Ch 14 – Q7
3.2
Undertake procurement activities and maintain information in line with reporting, confidentiality and audit requirements
377–8 Ch 14 – Q7
3.3 Receive, reconcile and register supplies according to established procedures
377–8 Ch 14 – Q7
3.4 Monitor and control suppliers according to contractual supply documentation
377–8 Ch 14 – Q7
4 Assist in finalising procurement activities
4.1 Assist in finalising procurement agreements 378–9 Ch 14 – Q8
4.2
Assist in the review of project outcomes using available records to determine the effectiveness of procurement activities
378–9 Ch 14 – Q8
4.3
Contribute to identifying lessons learned and possible improvements to procurement management
117–8, 125
Ch 14 – Q3, Q8
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 21
BSBPMG417A Apply project life cycle management processes
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Assist in establishing project
1.1 Identify and clarify project initiation documentation where required
13–6 Ch 2 – Q4
1.2
Establish the relationship between the project and broader organisational strategies and goals
431–5 435 Ch 16 – Q2
1.3
Assist in negotiating and documenting project objectives, outcomes and benefits
16 22 Ch 2 – Q2, Q8
1.4 Assist in establishing the project governance structure 29, 31–2 34 Ch 2 – Q3, Q7,
Q9
1.5 Assist in drafting a project charter for approval 13–6 22 Ch 2 – Q4
2 Support project planning and design processes
2.1
Support the disaggregation of project objectives into achievable project deliverables
48–53 65 Ch 3 – Q1, Q2, Q3, Q7
2.2 Assist in identifying project stages, and key requirements for stage completion
48–53 65 Ch 3 – Q1
2.3 Identify project milestones and map clearly against time and objectives
48–53 65 Ch 3 – Q5, Q6
2.4
Assist in consolidating associated plans and baselines in the project management plan
68 65 Ch 3 – Q3, Q6
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 22
2.5
Support negotiation with relevant stakeholders and project authority to gain approval of project plan
69 Ch 3 – Q9
3 Assist with project control and execution
3.1
Maintain and update records against project deliverables and plans at required intervals
98, 101, 440 Ch 5 – Q4
3.2 Prepare status reports on project progress and identified issues
319–21 Ch 12 – Q4, Q6, Q7
3.3 Assist with undertaking an impact analysis of proposed changes to the project
441–5 Ch 16 – Q8, Q9, Q10
3.4
Maintain relevant project logs and registers accurately and regularly to assist with project audit
443–5 Ch 16 – Q6, Q7
3.5
Update associated plans to reflect project progress against baselines and approved changes
100–1 Ch 5 – Q5, Q6, Q7, Q8
4 Assist with project finalisation
4.1 Assist with project finalisation activities where required 126 Ch 6 – Q1
4.2 Prepare project products and associated documentation for handover to client
126 Ch 6 – Q1
4.3 Assist in completing financial, legal and contractual obligations where required
125–6 124 Ch 6 – Q1, Q2, Q3, Q9
4.4
Contribute perspectives on project performance to assist with project review assessments
120–2, 127 124 Ch 6 – Q5, Q7,
Q9
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 23
BSBPMG418A Apply project stakeholder engagement techniques
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Assist in identifying and addressing stakeholder interests
1.1 Assist in identifying stakeholders relevant to project objectives
388 386 Ch 15 – Q2
1.2
Segment stakeholder interests and assist in determining forms of engagement
389–90 386 Ch 15 – Q1
1.3 Consider interests of stakeholders when advising on project operations
390–1 386 Ch 15 – Q4
1.4 Support actions to address differing stakeholder interests where required
391 386 Ch 15 – Q4
2 Actively participate in stakeholder engagement
2.1 Apply interpersonal skills to ensure stakeholder engagement is effective
391 386 Ch 15 – Q9
2.2 Conduct stakeholder engagement in line with agreed defined project roles
406 Ch 15 – Q9, Q12
2.3 Establish and clarify stakeholder behavioural expectations where required
270–1 Ch 11 – Q6
2.4 Openly engage with stakeholder performance reviews
114–7, 127
N/A
2.5
Recognise and address development needs and opportunities to support stakeholder engagement
406 Ch 15 – Q13
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 24
3 Assist stakeholder communications
3.1 Assist in determining and documenting stakeholder communication needs
301–2 Ch 12 – Q1, Q4
3.2
Assist in negotiating agreement on project communication method, and content and timing of stakeholder engagement
309–10 Ch 12 – Q7
3.3
Support the communication of information as planned within authority levels, identifying and addressing variances
319–21 Ch 12 – Q9
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 25
BSB51413 Project Management Diploma of Project Management Total units: 12 (8 core units plus 4 elective units)
BSB51413 Code Title Chapter
Core units
BSBPMG511A Manage project scope 7
BSBPMG512A Manage project time 8
BSBPMG513A Manage project quality 10
BSBPMG514A Manage project cost 9
BSBPMG515A Manage project human resources 11
BSBPMG516A Manage project information and communication 12
BSBPMG517A Manage project risk 13
BSBPMG521A Manage project integration 16
Group A elective units
BSBPMG518A Manage project procurement 14
BSBPMG519A Manage project stakeholder engagement 15
BSBPMG520A Manage project governance 16
Group B elective units (not included in this mapping grid) )
BSBINM501A Manage an information or knowledge management system N/A
BSBINN502A Build and sustain an innovative work environment N/A
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 26
BSBMGT516C Facilitate continuous improvement 10
BSBSUS501A Develop workplace policy and procedures for sustainability N/A
BSBWHS506A Contribute to developing, implementing and maintaining WHS management systems N/A
BSBWOR501B Manage personal work priorities and professional development 7
BSBWOR502B Ensure team effectiveness 6
ICAICT511A Match IT needs with the strategic direction of the enterprise N/A
ICAICT515A Verify client business requirements 2
MSS015002A Develop strategies for more sustainable use of resources N/A
PSPETHC501B Promote the values and ethos of public service N/A
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 27
BSBPMG511A Manage project scope Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Conduct project authorisation activities
1.1
Develop and confirm procedures for project authorisation with an appropriate authority
305–7 Ch12 – Q8
1.2 Obtain authorisation to expend resources 305–7 Ch12 – Q9
1.3 Confirm project delegations and authorities in project governance arrangements
270−1 271-2 N/A
2 Define project scope 2.1
Identify, negotiate and document project boundaries 143 137 Ch 7 – Q3
2.2 Establish measurable project benefits, outcomes and outputs
144 145 Ch 7 – Q7, Q8
2.3
Establish a shared understanding of the desired project outcomes with relevant stakeholders
138−9 Ch 7 – Q9
2.4 Document scope-management plan
143 Ch 7 – Q10
3 Manage project scope-control process
3.1 Implement agreed scope-management procedures and processes
156–7 152 Ch 7 – Q1
3.2
Manage the impact of scope changes within established time, cost and quality constraints according to change-control procedures
156−7 157 Ch 7 – Q5, Ch12 – Q8, Q9, Q10, Q12
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 28
3.3
Identify and document scope-management issues and recommend improvements for future projects
156−7 Ch 7 – Q10
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 29
BSBPMG512A Manage project time Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Determine project schedule 1.1
Develop the work breakdown structure with sufficient detail to enable effective planning and control
145 152 Ch 8 – Q1
1.2
Estimate the duration and effort, sequence and dependencies of tasks to achieve project deliverables
171–3 171 Ch 8 – Q4
1.3
Use project-scheduling tools and techniques to identify schedule impact on project time management, resource requirements, costs and risks
184–6 Ch 8 – Q14
1.4
Contribute to achieving an agreed schedule baseline and communication of the schedule to stakeholders
188 171, 186 Ch 8 – Q6
2 Implement project schedule 2.1
Implement mechanisms to measure, record and report progress of activities in relation to the agreed schedule
190 188 Ch 8 – Q7
2.2 Conduct ongoing analysis to identify baseline variance 190 Ch 8 – Q7
2.3 Analyse and forecast the impact of changes to the schedule
190–1 Ch 8 – Q8
2.4
Review progress throughout the project life cycle and implement agreed schedule changes
190–1 187 Ch 8 – Q8
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 30
2.5
Develop responses to potential or actual schedule changes and implement them to maintain project objectives
188 Ch 8 – Q14
3 Assess time-management outcomes 3.1
Review schedule performance records to determine the effectiveness of time-management activities
188 Ch 8 – Q11
3.2 Identify and document time-management issues and recommend improvements
188 Ch 8 – Q11
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 31
BSBPMG513A Manage project quality Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Determine quality requirements
1.1 Determine quality objectives and standards with input from stakeholders
235–6 238 Ch 10 – Q2
1.2
Document in a quality-management plan the quality metrics for project and product output
235–6 238–9 Ch 10 – Q4
1.3
Select established quality-management methods, techniques and tools to resolve quality issues
237 244 Ch 10 – Q4
1.4
Distribute, discuss and support quality requirements with project team and stakeholders
235 242 Ch 10 – Q4
1.5
Include agreed quality requirements in the project management plan and implement as basis for performance measurement
235–6 238–9 Ch 10 – Q4
2 Implement quality processes
2.1 Undertake quality-assurance audit of project processes for compliance with agreed plans
239–40 Ch 10 – Q1
2.2
Assess quality control of project and product output according to agreed quality specifications
240–1 241 Ch 10 – Q1
2.3 Identify causes of variance to quality metrics and undertake remedial action
240–1 Ch 10 – Q6
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 32
2.4
Maintain a quality management system to enable accurate and timely recording of quality audit data
240–1 244 Ch 10 – Q4
3 Implement project quality improvements
3.1
Review processes and implement agreed changes continually throughout the project life cycle to ensure continuous quality improvement
243 Ch 10 – Q5
3.2
Review project outcomes against performance requirements to determine the effectiveness of quality-management processes and procedures
243–4 Ch 10 – Q2
3.3 Identify and document lessons learned and recommended improvements
245 Ch 10 – Q2
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 33
BSBPMG514A Manage project cost Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Determine project costs
1.1
Determine resource requirements for individual tasks identified in the work breakdown structure, with input from stakeholders and guidance from others
209 210 Ch 9 – Q2
1.2
Estimate project costs to enable project budget to be prepared within agreed tolerances
210–2 208 Ch 9 – Q1
1.3 Develop a project budget 213–4 Ch 9 – Q6
1.4
Develop a cost-management plan, within delegated authority, to ensure clarity of understanding and ongoing management of project finances
207 207–8 Ch 9 – Q3
2 Monitor and control project costs 2.1
Implement agreed financial-management processes and procedures to monitor actual expenditure against budget
218–9 219 Ch 9 – Q14
2.2
Select and use cost-analysis methods and tools to identify cost variations and evaluate alternative actions
222–3 Ch 9 – Q15
2.3 Implement and monitor agreed actions to maintain financial objectives
223–5 Ch 9 – Q12
2.4 Provide accurate and timely financial reports
223–5 Ch 9 – Q12
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 34
3 Complete cost-management processes
3.1 Conduct appropriate activities to signify financial completion 225 Ch 9 – Q17
3.2
Review project outcomes using available records to determine the effectiveness of project cost management
225 Ch 9 – Q17
3.3 Review cost-management issues and document improvements
222–3 Ch 9 – Q17
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 35
BSBPMG515A Manage project human resources
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Plan human resources
1.1
Determine resource requirements for individual tasks to determine required project personnel levels and competencies
270–1 272–3 Ch 11 – Q3
1.2
Establish project organisation and structure to align individual and group competencies with project tasks
267–8 272–4 Ch 11 – Q2
1.3
Allocate personnel to the project to meet planned work outputs throughout the project
265–6 272–5 Ch 11 – Q11
1.4
Apply human resource management (HRM) methods, techniques and tools to support the engagement and performance of personnel
281 281 Ch 11 – Q7
2 Implement personnel training and development
2.1 Negotiate, define and communicate clear project role descriptions
279 279 Ch 11 – Q8
2.2
Identify, plan and implement ongoing development and training of project team members to support personnel and project performance
284–5 Ch 11 – Q5
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 36
2.3
Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance
288–90 Ch 11 – Q9
3 Lead the project team
3.1
Implement processes and take action to improve individual performance and overall project effectiveness
288–90 Ch 11 – Q7
3.2
Monitor and report, for remedial action, internal and external influences on individual and project team performance and morale
288–90 Ch 11 – Q9
3.3
Implement procedures for interpersonal communication, counselling and conflict resolution to maintain a positive work environment
282 Ch 11 – Q8
3.4
Identify and manage inter-project and intra-project resource conflict to minimise impact on achievement of project objectives
282 Ch 11 – Q10
4 Finalise human resource activities
4.1 Disband the project team according to organisational policies and procedures
115–6 Ch 6 – Q1
4.2 Identify and document human resource issues and recommended improvements
117–9 117–9 Ch 6 – Q8
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 37
BSBPMG516A Manage project information and communication
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Plan information and communication processes
1.1
Identify, analyse and document information requirements, with input from stakeholders, as the basis for communication planning
301–2 303 Ch 12 – Q6
1.2
Develop, within delegated authority, an agreed communication management plan to support the achievement of project objectives
303 303 Ch 12 – Q3
1.3
Establish and maintain designated project-management information system to ensure the quality, validity, timeliness and integrity of information and communication
304 303 Ch 12 – Q4
2 Implement project information and communication processes
2.1
Manage the generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders
315–6 Ch 12 – Q5
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 38
2.2
Implement, modify, monitor and control designated information-validation processes to optimise quality and accuracy of data
319 Ch 12 – Q11
2.3
Implement and maintain appropriate communication networks
317–8 Ch 12 – Q7
2.4
Identify and resolve communication and information-management system issues
322–3 Ch 12 – Q11
3 Assess information and communication outcomes
3.1
Finalise and archive records according to agreed project information ownership and control requirements
126 Ch 6 – Q2
3.2
Review project outcomes to determine the effectiveness of management information, and communication processes and procedures
114–6 116 Ch 6 – Q4
3.3
Identify and document lessons learned, and recommend improvements for application to future projects
117–21 117 Ch 6 – Q8
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 39
BSBPMG517A Manage project risk Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Identify project risks
1.1
Determine risk objectives and standards, with input from stakeholders
332 331 Ch 13 – Q2
1.2 Establish project risk context to inform risk-management processes
332–5 333 Ch 13 – Q10
1.3
Identify project risks using valid and reliable risk-identification methods
337–8 339 Ch 13 – Q1
1.4 Classify project risks within agreed risk categories
343 Ch 13 – Q2
2 Analyse project risks 2.1
Determine risk-analysis classification criteria and apply to an agreed risk-ranking system
341–7 Ch 13 – Q1
2.2
Use risk-analysis processes, within delegated authority, to analyse and qualify risks, threats and opportunities
341–7 Ch 13 – Q7
2.3
Determine risk priorities in agreement with project client and other stakeholders
341–7 Ch 13 – Q2
2.4
Document risk-analysis outcomes for inclusion in risk register and risk-management plan
339–40 Ch 13 – Q10
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 40
3 Establish risk treatments and controls
3.1 Identify and document existing risk controls 336 Ch 13 – Q10
3.2
Consider and determine risk-treatment options using agreed consultative methods
347–51 351–2 Ch 13 – Q8
3.3 Record and implement agreed risk treatments 339–40 Ch 13 – Q4
3.4
Update risk plans and allocate risk responsibilities to project team members
353 Ch 13 – Q4
4 Monitor and control project risks 4.1
Establish regular risk-review processes to maintain currency of risk plans
332 Ch 13 – Q11
4.2
Regularly monitor risk environment to identify changed circumstances that impact on project risks
353 Ch 13 – Q11
4.3 Determine risk responses to changed environment
347–51 Ch 13 – Q7
4.4
Implement agreed risk responses and modify plans to maintain currency of risk treatments and controls
351 Ch 13 – Q8
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 41
5 Assess risk-management outcomes
5.1
Review project outcomes to determine effectiveness of risk-management processes and procedures
114–6 116–7 Ch6 – Q4
5.2
Identify and document risk-management issues and recommended improvements for application to future projects
117–8 117–8 Ch6 – Q8
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 42
BSBPMG521A Manage project integration Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Establish project 1.1
Identify, clarify and prepare project initiation documentation
429–30 425 Ch 16 – Q4
1.2
Identify the relationship between the project and broader organisational strategies and goals
431–3 432 Ch 16 – Q2
1.3
Negotiate and document project objectives, outcomes and benefits
430–1 Ch 16 – Q1
1.4
Negotiate the project governance structure with relevant authorities and stakeholders
265–6 Ch 11 – Q3
1.5
Prepare and submit project charter for approval by relevant authorities
429–30 429 Ch 16 – Q9
2 Undertake project planning and design processes
2.1
Establish and implement a methodology to disaggregate project objectives into achievable project deliverables
435 436 Ch 16 – Q8
2.2
Identify project stages and key requirements for stage completion against client requirements and project objectives
441 442 Ch 16 – Q1, 13
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 43
2.3
Analyse project management functions to identify interdependencies and the impact of the triple constraints
426 435 Ch 16 – Q7
2.4
Develop a project management plan that integrates all project-management functions with associated plans and baselines
426–9 429 Ch 16 – Q5
2.5
Establish designated mechanisms to monitor and control planned activity
445 443 Ch 16 – Q10
2.6
Negotiate approval of project plan with relevant stakeholders and project authority
305–7 Ch12 – Q8, Ch 16 – Q9
3 Execute project in work environment
3.1.
Manage the project in an established internal work environment to ensure work is conducted effectively throughout the project
441 442 Ch 16 – Q11
3.2.
Maintain established links to align project objectives with organisational objectives throughout the project life cycle
14–6 18–9 Ch16 – Q1, Q13
3.3.
Within authority levels, resolve conflicts that may negatively affect project objectives
282, 306 Ch12 – Q8, Q9, Q10
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 44
4 Manage project control
4.1.
Ensure project records are updated against project deliverables and plans at required intervals
441 443–4 Ch 16 – Q10
4.2.
Analyse and submit status reports on project progress and identified issues with stakeholders and relevant authorities
441 443–4 Ch 16 – Q11
4.3.
Analyse and submit impact analysis on change requests for approval where required
441 443–4 Ch 16 – Q11
4.4.
Maintain relevant project logs and registers accurately and regularly to assist with project audit
441 443–4 Ch 16 – Q10
4.5.
Ensure associated plans are updated to reflect project progress against baselines and approved changes
441 443–4 Ch 16 – Q6
5 Manage project finalisation 5.1.
Identify and allocate project finalisation activities
126–7 Ch6 – Q1
5.2.
Ensure project products and associated documentation are prepared for handover to client in a timely manner
126–7 Ch6 – Q1
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 45
5.3. Finalise financial, legal and contractual obligations
126–7 Ch6 – Q1
5.4. Undertake project review assessments as input to future projects
114–6 116–7, 117–8
Ch6 – Q4, Q5
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 46
BSBPMG518A Manage project procurement
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Determine procurement requirements 1.1
Identify procurement requirements with input from stakeholders as the basis for procurement planning
363–6 364–5 Ch 14 – Q1
1.2
Establish and maintain, within delegated authority, an agreed procurement-management plan
363–6 372–3 Ch 14 – Q2
2 Establish agreed procurement processes 2.1
Obtain information from suppliers capable of fulfilling procurement requirements
373 374 Ch 14 – Q4
2.2
Determine or adopt established selection processes and selection criteria and communicate them to vendors to ensure transparency
374 374 Ch 14 – Q3
2.3
Obtain relevant approvals for procurement processes to be used for the project
366 Ch 14 – Q7
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 47
3 Conduct procurement activities 3.1
Identify and act according to probity and project-governance constraints
377 Ch 14 – Q2
3.2
Communicate agreed proposals and/or specifications to prospective vendors to ensure clarity of understanding of project objectives
374 Ch 14 – Q3
3.3 Solicit vendor responses according to proposal requirements
375 Ch 14 – Q2, Q3, Q4
3.4
Evaluate responses and select preferred vendors according to current legal requirements and agreed selection criteria
375 Discussion question – Q2
3.5
Negotiate with preferred contractor or supplier to agree on terms and conditions of supply
376 Ch 14 – Q7
4 Implement and monitor procurement 4.1
Implement established procurement-management plan and make modifications in line with agreed delegations
377–8 N/A
4.2
Review progress and manage agreed variations to ensure timely completion of tasks and resolution of conflict within the legal framework of the supply agreement
377 Ch 14 – Q6
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 48
4.3
Identify and report procurement-management issues and implement agreed remedial actions to ensure project objectives are met
377 N/A
5 Manage procurement finalisation procedures
5.1
Conduct finalisation activities to ensure vendor deliverables meet contracted requirements
378–9 N/A
5.2
Review project outcomes using available procurement records and information to determine effectiveness of procurement processes and procedures
125 127 Ch6 – Q1
5.3
Document lessons learned and recommended improvements for application to future projects
115–7 Ch6 – Q3
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 49
BSBPMG519A Manage project stakeholder engagement
Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Identify and address stakeholder interests
1.1 Identify stakeholders relevant to project objectives
388 Ch 15 – Q9
1.2 Segment stakeholder interests and determine forms of engagement
389–90 399 Ch 15 – Q2, Q5
1.3
Consider interests of stakeholders when considering and advising on project-management issues
389–90 Ch 15 – Q2
1.4
Identify and implement actions to address differing interests where required
390–1 Ch 15 – Q1, Q5
2 Manage effective stakeholder engagement 2.1
Support development of team members’ interpersonal skills in effective stakeholder engagement
391 Ch 15 – Q9
2.2
Distribute team work effectively to ensure defined project roles are followed
270–1 272–3 Ch11 – Q3, Q11
2.3
Identify and clarify stakeholder behavioural expectations where required
270–1 Ch11 – Q6
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 50
2.4 Openly lead stakeholder performance reviews
288–91 N/A
2.5
Identify and address individual development needs and opportunities to support stakeholder engagement
291 Ch11 – Q7
3 Manage stakeholder communications
3.1 Determine and document stakeholder communication needs
303 303 Ch12 – Q3
3.2
Ensure relevant stakeholders agree to communication method, content and timing of engagement
391 Ch 15 – Q10
3.3
Communicate information as planned and in line with authority levels, identifying and addressing variances
301–2 Ch12 – Q11
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 51
BSBPMG520A Manage project governance Element number
Element Performance criteria number
Performance criteria Page reference
Project management mastery; Research and reflection activity
End-of-chapter question
1 Identify project-management structure 1.1
Determine organisational governance policies, procedures and expectations of project stakeholders
305–8 305 Ch 12 – Q6, Q7, Q8
1.2
Negotiate clear and discrete project governance roles and responsibilities with relevant authorities
305–7 Ch 12 – Q8
1.3 Establish delegated authorities for project decision making
305–7 Ch 12 – Q6, Q7
1.4
Identify and record differences between organisation’s functional authorities and project authorities
267–9 269, 270 Ch 12 – Q8
1.5
Adopt, document and communicate unambiguous governance plan to relevant stakeholders
301–3 307 Ch 12 – Q8
2 Apply project governance policies and procedures 2.1
Distribute and present information on governance planning to the project team and other relevant stakeholders and ensure common understanding
319–21 320 Ch 12 – Q5
Project Management Essentials (first edition) – mapping grid ©Cengage Learning Australia 2014 52
2.2
Include delegated authorities within role and project position descriptions
270–4 272–3 Ch 11 – Q2
2.3
Moderate conflicts regarding roles, responsibilities and authorities to support achievement of project objectives
282 Ch 11 – Q9
2.4
Regularly report to organisation and project authorities on performance and issues arising from governance arrangements
319–21 320 Ch 12 – Q9, Q10
3 Monitor and review project governance 3.1
Analyse and review project governance impact on achieving project objectives
114–5 116, 116–7 Ch 6 – Q1
3.2
Document lessons learned and recommendations to assist future projects
117 116, 116–7 Ch 6 – Q8