SHANGHAI, CHINA | CERTIFIED: JULY 13, 2016

PROJECT PROFILE

HAWORTH KERRY CENTERORGANIC OFFICE AND SHOWROOM

The Haworth Kerry Center Organic Office and Showroom, a 12,917 square-

foot showroom, is the first WELL Certified pilot project in China. An example

of wellness, sustainability, creative thinking and beautiful design, the

showroom reflects Haworth’s vision for its employees and its clients. The

showroom is designed to accommodate different work styles, events

and workshops while providing a sense of sophistication, style and

warmth. Key project team stakeholder Davide Fugazza, Managing Director

Greater China & North Asia, sat down with us to share their journey toward

WELL Certification.

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We had three primary goals in pursuing WELL Certification. These were:

to provide healthy indoor air quality; to promote ergonomic appropriate

posture and prevent prolonged sitting; and to improve mental health and

reduce stress for our employees. These goals encompassed our commitment

to all aspects of our employees' health and wellness, including their minds

and bodies, inside and out.

We also wanted to engage with business leaders and the community to let

them experience, firsthand, what was possible in wellness design. We firmly

believe we can be a positive example in the community and help challenge

the marketplace to go further. WELL Certification allowed us to reflect our

values and demonstrate innovative wellness solutions in our own showroom.

WHY DID YOU DECIDE TO PURSUE WELL CERTIFICATION FOR HAWORTH? WHAT WERE YOUR OBJECTIVES?

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AT A GLANCE

HOW DID YOUR TEAM APPROACH THE WELL CERTIFICATION

PROCESS?

Our work environment has a major influence on our behaviour, so when

we designed the Haworth offices, we considered wellness holistically. Our

showrooms highlight the different ways we can embed wellness in our space.

This is not only for our own benefit but also allows us to be a living example

for others and become a catalyst for wellness in the workplace in Asia.

We focused on elements ranging from nutrition policies to high quality air

and water, to designing places to rest, recover, collaborate and move freely.

For us, it was also important to incorporate biophilic elements throughout

the environment, bringing a touch of nature closer to all of us. We achieved

this by carefully selecting materials and finishes and using spatial familiarity

to foster psychological links to nature through the incorporation of plants.

Preconditions achieved

Optimizations achieved

Certification level

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The Haworth office has an air duct filtration system that

reduces PM2.5 (particulate matter that have a diameter of less

than 2.5 micrometers) and volatile organic compounds (VOCs)

and stand-alone air purifiers that reduce further particulates in

the air. This filtration is combined with low-VOC materials to

ensure clean, healthy air for all occupants.

AIRFeature 5: Air Filtration

Intent: To remove indoor and outdoor airborne contaminants through air filtration

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The space includes height-adjustable tables and ergonomic

chairs, as well as remote standing tables at public areas, all

of which are Haworth products. This access to a variety of

work-stations allows employees to use different muscles by

assuming different positions throughout the day, and helps

avoid muscle strain.

COMFORTFeature 73: Ergonomics: Visual & Physical

Intent: To reduce physical strain and maximize ergonomic comfort and safety

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Haworth’s office incorporates biophilic

elements including natural, reused

woods in the flooring, wall plates and

furniture, as well as natural greenery and

complementary artwork. The integration

of biophilia as well as signage to promote

mental health awareness promotes

office-wide well-being.

MINDFeature 84: Health and Wellness Awareness

Intent: To promote a deeper awareness of factors that impact health and wellness

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WELL SCORECARD:

See the features the

Haworth project achieved

within each concept

Air quality standards (P)

Smoking ban (P)

Ventilation effectiveness (P)

VOC Reduction (P)

Humidity control (P)

Air filtration (P)

Microbe & mold control (P)

Construction pollution management (P)

Cleaning protocol (P)

Herbicide & pesticide management (P)

Direct source ventilation

Cleanable environment

Allergen reduction

Continuous air quality monitoring

Fruits & vegetables (P)

Processed foods (P)

Food allergies (P)

Hand washing (P)

Food contamination (P)

Nutritional information

Food advertising

Serving sizes

Cleaning equipment

Fundamental water quality (P)

Inorganic contaminants (P)

Organic Contaminants (P)

Agriculture contaminates (P)

Public water additives (P)

Water treatments (O)

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Activity-based light brightness (P)

Circadian lighting design (P)

Color quality (P)

Electric light glare control (P)

Solar glare control (P)

Erginomic furniture (P)

ADA Accessible Design Standards (P)

Acoustics- Noise levels (P)

Thermal comfort (P)

Activity incentives programs (P)

Professional fitness programs

Health and wellness awareness (P)

Post-occupancy surveys (P)

Dynamic environmental monitoring

Wellness concierge

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As a WELL pilot program, and the first pilot program in Asia, we had to collaborate

with the IWBI team to accommodate cultural, language and time-zone differences.

We adapted gym membership reimbursement policies to align better with local

Chinese gym membership rates, and worked with WELL Assessors across various

time zones to ensure a smooth performance verification process. We also sought

flexibility in spatial acoustics and noise criteria specifications to accommodate our

hybrid office and showroom space.

WHAT CHALLENGES DID YOU FACE AS YOU WERE INCORPORATING WELL FEATURES? HOW DID YOU SOLVE THEM?

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We were thrilled with our post-occupancy survey results. Kind words from our

community included:

“It is a wonderfully comfortable place to work and there are very few distractions

to hinder creativity. There is almost always an available tool or room to allow any

kind of work which needs to be done.”

Alex Przybyla, xFriends Integration Manager, Asia Pacific, Middle East and Africa

"The 20-year-old building presented significant challenges for sustainable design.

However, we understand the importance of creating sustainable spaces and have

worked hard to meet these standards. Our showroom has extremely clear air in

the context of Shanghai with a continuous air monitoring system in place."

Davide Fugazza, Business Development Director and General Sales Manager,

Greater China & North Asia

“I love that we have the ability to work anywhere within the space and that there

are spaces that cater to every activity or type of work that needs to be done

throughout the work day. The environment is warm, welcoming and encourages

both focused and collaborative work – an ideal combination. I personally enjoy

the biophilic design elements that have been integrated into the space, bringing

the outdoors in. Being in a “concrete jungle,” it makes a huge difference to see

greenery, plants and natural elements around you. Also, the 360 degree views of

the city are beautiful and create wonderful natural lighting for everyone using

the space.

-Angela Tang, Strategic Service Manager Greater China & North Asia

WHAT POSITIVE IMPACTS RESULTED FROM YOUR WELL CERTIFICATION? WHAT POST-CERTIFICATION METRICS CAN YOU SHARE RELATED TO OUTCOMES?

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“The new space definitely provides all the necessary conditions to conduct a 'healthy

routine' inside the office, especially for those who often do overtime. The way the

space has been designed and separated positively influences the daily routine, making

everyone less 'tired' of spending long hours in the office, thanks to the environment

which has very little of an 'office' feel and provides everyone with the chance to

choose what kind of working space most suits their mood or task for the day. I believe

the two big improvements in our routine are the air quality system and the canteen

area. The clean air that we breathe makes me feel better both physically and mentally,

as I feel reassured that during the whole time I spend at work my health is being

protected as much as possible (more than in my own home). The canteen area, with its

'coffee shop' feel and style, provides everyone with the perfect break-out area during

lunch time. Most of our colleagues like to bring their own lunch, therefore having

a space where everyone can comfortably eat at a table, have access to filtered cold

and hot water and sufficient space in the fridge and microwave is a great benefit. I

personally use this space and often choose it over going out for lunch."

Kaiyan Teng, Customer Experience Manager

“The community areas, such as the foosball table and Xbox system, are definitely my

favorites. They are a good, quick refresh when a break is needed and help to build

camaraderie within our internal teams.”

- Dennis Yu, General Sales Manager East & South China

“Haworth’s Organic showroom provides us with a flexible workplace. As a member

of Haworth, you can select anywhere you would like to work during the day. Lounge

areas, circle conversation areas, bar areas and the back office are all good options and

very multifunctional.”

- Jenny Tan, Business Development Manager

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Haworth has an open invitation for its customers and partners to visit their

showroom, explore the various areas, find out more about their journey

and exchange ideas on improving the health attributes even further. Just

as wellness at work continues to progress, the Shanghai office is a truly

evolving organic space.

PROJECT TEAM

Architect: CLOUD-9

Engineer: Glumac

Acoustics: JCK Acoustics Group, LLC

Air quality: CleanAir Spaces (a HWS Group Ltd Company) / PureLiving China

Landlord: Kerry Properties

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International WELLBuilding Institute (IWBI)

wellcertified.com