PROMOTINGLUXURY LIFE IN ABU DHABI

Developed By Managed By

Al Zeina

INSIDE THIS ISSUE

Greetings 2

Community Events 3

Improvements 5

Al Zeina News 7

Issue 08 May 2018

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Important Contact Details

If you have any maintenance issues, we request residents to raise a service request to the following contacts:

• Khidmah call center at 800 KHIDMAH (5443624)

• Al Zeina Community office line at 02 447 62 90

• 24/7 security patrol mobile number at 0564501132

• Send email to services@khidmah.com

• For escalation, you can send email to alzeinacm@khidmah.com with your service request number

• Members/residents can create a service request in Al Zeina mycommunity portal at “my request”

Note: Issues raised through social media will not be resolved as this medium is not the official channel of the management.

Dear residents,

Welcome to the 8th edition of our quarterly newsletter for Al Zeina Community. Through this newsletter, management aims to provide the community awareness and updates on what has been achieved, discussed and planned to improve and enhance the aesthetics, health and safety, security, and living experience at Al Zeina. Our main priority and objective is to keep facilities in good running condition and keep compliance certificates up to date. New technologies are being introduced in the market, thus we are considering upgrading some of the systems to ensure continuity of operation and services.

Owners Union Management and the elected interim Owners Association board members understand and prioritize the importance of community spirit and harmonious living. We listen to our residents’ observations and suggestions, so keep them coming!

Sincerely,

Ma. Cristina MarcialDirector of Owners UnionAl Zeina Community

Greetings from Al Zeina Community Management

Let your views be heard . . .

Al Zeina Community Newsletter is published quarterly to inform you about the work we do, community initiatives, facility improvements, etc.

We would like Al Zeina residents to get involved and have their say in the newsletter. If you have a story to share or wish to include some information, please feel free to email us at alzeinacm@khidmah.com.

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Community EventsWinter FestivalThe Khidmah Healthclub team entertains the community with a winter festival theme event.

Residents were entertained by the appearance of a Santa Claus mascot, dancers, snack treats and face painting. The kids enjoyed doing arts and crafts.

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The Khidmah Healthclub and Event teams are preparing for a Summerfest in June.UPCOMING EVENT

Beach Carnival

Before summer kicks in, residents were treated with a circus and carnival theme event.

Children enjoyed dancing with the mascots and were entertained by a magician and contortionist.

Other activities that day were arts and crafts, a caricature artist, face painting, a laser show and a movie.

Observation of Earth Hour

Al Zeina Community joined other communities in switching off at least 50% of lights in the common areas for one hour to celebrate Earth Hour.

By taking part in this global “Lights Out” event, we show our support for reducing the ecological footprint and acknowledge our commitment to Connect2Earth.org.

Friendly Volleyball Match

Enhancement of the volleyball court has encouraged sport enthusiasts to have friendly matches between residents.

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Discount

ImprovementsCompleted Projects

Installation of rubber mat in electrical roomRetiling of ablution room

Fabrication of volleyball base and repair of pole, purchase of accessories

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Ongoing Projects in the Community

1. Installation of kickboard for lift lobby wooden doors

2. Installation of bollards in Precinct D loading bay

3. Bypass of the car park paying machine at Precinct E visitor parking

4. Procurement of pool and beach furniture5. Installation of new access door in D1-02 lift

lobby

Completed Projects (continued)

Installation of LED lights in all garbage rooms

Installation of fence at the external kids play area

Installation of 45 additional CCTV cameras in various places

Installation of additional heater to F6 communal swimming pool

Replacement of HV room warning signs

Installation of SS drain cover on open drain pit

Installation of handicapped signage

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Al Zeina News2018 Service ChargeThe service charge for 2018 was released December 2017. This year, the service charge is 35% lower compared to the previous year’s service charge. This decrease is due to savings from previous years that were credited back to all owners.

A 5% Value Added Tax (VAT) took effect 01 January 2018.

Improper Disposal of Trash• Leaving waste in the garbage room floor is

unhygienic and unsanitary. This may cause unpleasant odors in the corridor and infestations of pests and germs.

• Throwing hard and bulky waste in the garbage chute will cause blockage in the chute and disruption of the operation of the waste system. Frequent blockage may increase maintenance cost.

Be a Responsible Animal Owner• Register your dog in the community. Put the

community color-coded tag where it can be easily seen by security.

• Pet handlers must bring a bottle of water to rinse urine.

• Clean up after your animal. Always bring waste bags to collect/pick up and to properly dispose in the dog bins.

• Avoid noise disturbance.• Keep on a leash while walking in the common

areas.

Unsupervised Activities of Grown-up Kids or Teenagers• Teenagers are gathering, especially during

weekends, in the promenade between Al Muneera and Al Zeina. They are bringing in alcohol and playing loud music.

• Teenagers are bringing in visitors by forcefully opening the gates, jumping over the fences and tailgating with other residents.

Please note that the community has CCTV cameras. If security spots such activities, local authorities will be called and appropriate charges will be imposed.

Keeping the Beach Clean and TidyOn 9th March, a cleanup drive was organized to remove debris and abandoned kayaks in the beach area. Most of the kayaks where transferred to precinct F side, and some are kept in the storerooms.

Did You Know . . . (This information is provided by Aldar)

Abu Dhabi Municipality (ADM) is accepting applications and issuing title deeds for Al Zeina Community.

If you are an owner whose unit is fully paid with no bank mortgage, you can apply directly to ADM at Aldar Sales Yas link (counter 22 & 23). Registration fee is AED 1,000, payable in cash, credit card or debit card.

If your unit is mortgaged, you need to secure an NOC from your bank, stating no objection to register the unit to ADM while keeping the mortgage with bank. Fees are 1000 AED for title deed issuance and 1/1000 of the loan amount, payable in cash, credit card or debit card.

There are additional important documents an owner needs to bring:

• For UAE national, a copy of passport and unified number, EID, and family book

• For non-UAE national, a copy of passport, residency visa, and EID

For any other questions or enquiries, please contact ALDAR directly on 800-ALDAR (800-25327) or email customermanagement@aldar.com.

Not Receiving Community Notices and Announcements via Email?The Community Management main communication tool is the community portal at https://connect.aldar.com.

If you are an owner, a resident or tenant of Al Zeina and do not have portal access or are not receiving any notifications via email, we kindly request you to visit the Community Management Office at visitor parking of Precinct D, ground floor or email us at alzeinacm@khidmah.com so we can update your account in the system.